Never, never, never use this company. I was initially fooled into thinking that somehow these guys…read morewere different. Everything was fine until we hit a bump in the road. (And as we all know, there are always bumps in renovation) Long story, short-thier company did not have the correct licensing to work on my condo but assured me there were no problems. Even to the point that I had moved out of my apartment to get out of the way of a demo crew only to find out that they couldn't do the work and had to cancel three days later. At that point, they had already marked up the walls and floors to where I would need to bring in repairmen to patch the drywall and carpeting. To add insult to injury, when I tried to find a new contractor and plumber, KK & B were incredibly rude to me and the new company. We asked if we could purchase the fixtures through them to avoid further delay. Jonathan from KK& B was actually yelling and threatening both to me and to my new contractor who had graciously offered to get the parts from these other guys given the time crunch. As an update, KK& B sold me the fixtures at a 15% markup and refused to give me back my $500 deposit even thought they did no work on my home siting trips the permit office that resulted in nothing. It cost me a lot of money to try and work with these guys only to hire a different ( better) contractor in the end.

I have to echo to NEVER use this company! They installed a custom shower stall with a new shower…read morepan and tile surround. The tiled curb and pan failed within a year and resulted in water damage to the ceiling below. They also made rookie mistakes such as forcing the new drain pipe assembly down too far, buckling the ceiling below. All of this was "repaired", but under strong duress where the owner, Steve, blamed us for the failure of his pan/tile work. Now it all has failed AGAIN... less than 3 years after the initial install and less than 2 years after they "fixed" it all. So, I just spent a bunch of money having it ripped out and done correctly - the new contractor discovered that the waterproof membrane was originally installed incorrectly by Kreative Kitchens - including cuts and slits in the membrane around the curb. Not very waterproof as it turns out. And, they used drywall where concrete board should have been used. All along, Kreative Kitchens has been unprofessional, difficult to work with and blamed us for all of the problems with their work. I would NEVER use Kreative Kitchens or work with Steve Lujan again. Never. Ever.

This was such a lovely experience from start to finish. Rebecca was so communicative throughout the…read moreprocess and arranged all the pieces for us to have new countertops installed-- from retrofitting a new sink to picking out the slabs we wanted to the actual install (which she managed to fit in just before Christmas-- phew!) We are so happy with our new quartz countertops and thrilled that they came in under budget!

Everyone I encountered was great. Working with my HOA rules and the building management office is…read morecomplicated and exhausting. I would not blame anyone if they refused to work in this building. It's that bad. Rebecca handled everything with grace and was always solution oriented. The installation team was a dream and the countertops are gorgeous. From top to bottom they care about doing a great job.

We had them over to look at a smaller kitchen project (not a full remodel but half a kitchen…read moreremodel) on January 22nd. 3 emails and 1 call later we still have not received anything from them however each time they did respond to us "someone was working on it". They wasted 3 weeks of our time as we waited patiently. They clearly kept stringing us along with "we would have it in a couple days".. So much for wanting to support our local companies. I would NOT recommend them as they just give a lot of lip service and we feel perhaps they were more interested in larger jobs, just wish they would have told us this 3 weeks ago.

I used Heritage Kitchen and bath to order my cabinets last year. They also did a bid for my project…read moreand I ended up not using them because I already had a good relationship with a contractor. The bid was very close; they are very competitive. Overall, my design was great. Monika was quick to replace warranty items as they were delivered broken. I would use them again and refer all my friends and clients to them.

Can't speak to the quality but had someone come out to quote two complete bathroom remodels. Asked…read moreme no questions (not even basic stuff) and said they'd get back in 1.5 wks with a quote. Waste of time as it's been nearly 3 wks and no quote.

We used Cress to remodel our kitchen and master bathroom and it was the best decision I've made as…read morea home owner. When I decided it was time for a remodel, I interviewed 12 contractors and chose Cress based on their level of service, their competitive price, their vast show room and the expertise of their staff. I worked with Katie and we were blown away every step of the way. I want to share my experience with the Denver area because I truly did not have one complaint using Cress. First off, Katie gave me the most beautiful, well thought out proposal out of any other bid I got. She truly thought of everything and put so much work into it before I even moved forward. She was so conscious of my budget, she listened to all my desires and really put together the best proposal. Selecting all my finishes and products was a piece of cake with the incredible showroom at Cress. They have a huge selection and Katie has an eye for design. I couldn't find exactly what I was looking for for my bathroom tile floor and Katie actually went out and ordered more samples for me to look through to find the perfect tile. Each selection I made she helped me stay in line with my budget and explained what made sense to spend more on or be more budget friendly. I truly had a blast with Katie designing my kitchen. Now, to get started on the actual remodel. About a month before we started, Katie gave me a detailed schedule and timeline of the entire 8 week project. I knew who to expect in my home and when. I've heard horror stories of contractors taking forever, not showing up when they say, and with Cress this simply is not the case. Katie manages all the sub contractors, has everyone stick to a schedule and had open lines of communication the entire time. The subcontractors were all amazing and were long time partners with Cress. I felt comfortable with who was in my home and they all were incredible respectful and nice to talk to. We ran into two problems during our remodel, both were minor. First, due to my flooring, it made it more difficult to have a diagonal tub. And second, due to my HVAC and plumbing in the kitchen, we weren't able to completely remove the soffits like planned. With both of these minor issues, Katie came to me with solution options, how much it costs, what work it entails and what her recommendation was. I was never directly involved in any stress or issues, Katie would problem solve through them and then bring me options. This is exactly what I needed! I didn't need to be involved in absolutely everything, as I've never done this before and it was exactly why we hired the pros. We ended up spending a little extra money to make the tub diagonal and we were able to make the soffits smaller. Overall, we were almost perfectly on schedule, except for the soffit issue caused us to have to order new upper cabinets (which didn't cost us anything). The project had a 3 week pause while we waited for the upper cabinets, but my kitchen was usable through the pause. We went a tad over budget, but that was mainly due to my requests of newer features. Before we did anything that would raise the cost, Katie carefully explained to me the price increase and made sure I was okay with it. There were no surprises. Now, we truly have our dream kitchen and master bathroom!!! If you are looking for a full service designer and contractor for your house project, look no further. For a full service experience, their prices are very competitive and their work is top notch. They've been around forever and have the most incredible staff! We are so happy we chose Cress!

The Custom Cabinets we got from Capo, we're beautiful and exactly what I wanted, Nicole guided us…read moreall the way and did not disappoint. The service was excellent. I would recommend Capo for any Custom Cabinets.

I had a wonderful experience working with Bath and Granite! I worked directly with sales associate…read moreMel, and she was incredibly patient, kind, and helpful with all of my questions. B&G were very flexible in scheduling both the measuring appointment and the installation appointment, which I especially appreciated with my busy schedule. There was one point in the fabrication process where Mel called me to inform me that my countertops were actually going to require the use of two slabs of stone, which was different from the original quote. She worked with me to make adjustments to the size of my kitchen island so that we were able to keep our materials and costs at just one slab - which made a huge difference! In the end, we think the island turned out even better with the slightly smaller dimensions. The countertops were installed flawlessly, and they even managed to keep our longest countertop to one piece with no seam! We have an older home with some definite challenges, and they navigated those challenges extremely well. We are beyond thrilled with our new countertops and would highly recommend Bath and Granite!

Stone Crafters has been Colorado's best source for Kitchen & Bath counter tops and cabinets for…read moreover 20 years. A+ rated and accredited by the BBB

Think twice about this company! Never have I seen such bad customer services. Stonecrafter…read moresub-contracts with Granit Depot. The installers were great but the communications leading up to the install were terrible. The plumbers were no call no show which delayed the installers by almost 2 hrs. The next day re-connect was even worse. No call no show until numerous calls from us to many different people to get a plumber out to our house. Then they didn't have "plumbers" supplies and had to go to Home Depot, implied it would be at our expense. More calls from us to rectify this situation. Long story short, re-connect was supposed to be at 9:30 am and the job of reconnecting 3 sinks was done @ almost 3:00 that same day! I would give this company "1" star as a rating.

I had another terrific customer service experience at the Arvada store this past Saturday. Chloe…read more(Decorator department) brought out an LVP plank in the color I had purchased so that we could decide on a transition strip. When I saw the sample plank, I knew that it was a color lighter than what I wanted. We went back to the LVP section so that I could pick a color more to my liking. Chloe was so patient and professional about the situation. Thanks so much, Chloe, for your attention to detail and your understanding. My bad! Nice to talk to you again, too, Michael.

I relied on the website inventory and pickup information for two separate tile purchases. One…read moreproduct was listed as available in-store but could not be located. After ordering it online, I received a notification that it was ready for pickup, but store staff advised it would not arrive for another 7-10 days. During the same visit, another tile was listed as having over 5,000 pieces available, while store staff indicated only about 400 could be found. The conflicting inventory and pickup information resulted in multiple unnecessary trips and significant time lost during an active home renovation project. Customers and store associates appear to be working with inaccurate information. This system needs to be fixed and in the meantime, there needs to be a notice on the website that the system is down.

If you want to pay the maximum for your cabinets, by all means go here. We worked with Suzy…read more However, the process was grueling and insane. I felt like she was so bloody connected to the contractor, it was a twisted game of cahoots. Someone trusting and honest can get so horribly robbed when purchasing cabinets. No...don't use Caruso. Not if you value your hard earned money. It's a con game. I suppose that really is why they call it Contracting. In the end I got what I wanted and at 60% less than Caruso quoted. Furthermore, my experience supports the other review with one star. The design was logistical flawed. And price pumped with a insane margin. There is such a thing as a reasonably margin. Sorry Jarod Caruso. Now stop harassing me to remove my review.

We contacted Caruso Kitchens for cabinets for a complete kitchen remodel. Beth Parker was great and…read morehelped us design exactly what we wanted, but when they gave us the contract to purchase the cabinets, it was filled with gaps, errors and conflicting clauses and had no provision for inspecting the cabinets before final payment was due. When we raised these issues for discussion, we received a terse letter from Jared Caruso indicating they had been using these terms for 37 years and were unwilling to discuss any of our concerns. We will happily take our business elsewhere.