When a stranger at a coffee shop accidentally knocked over my drink and it flooded my MacBook Pro,…read moreI thought, "It'll be fine." It was not fine. A few hours later my keyboard and trackpad started glitching. Panic mode. I jumped on Yelp because I didn't have time to roll the dice at the Apple Genius Bar and potentially lose a full day. I needed my laptop for school work that was due the next day. That's when I found Joseph. Calling him a computer repair guy feels disrespectful. He's more like a laptop surgeon! We sat down and he thoroughly inspected everything, explained exactly what liquid damage does internally, and broke it down in a way that even a non-tech person like me could understand. He used simple analogies to explain why certain components fail after spills, which honestly made the whole situation feel less overwhelming. Because I was on a tight deadline, he moved fast. He replaced the top case so I could get up and running immediately. We're calling that "Phase 1" -- basically a strategic band-aid so I could meet my deadline. I'll be going back next week for a deeper repair and full internal assessment once I have more time. What impressed me most: * Clear communication * Honest recommendations (no upselling) * Quick turnaround * Confidence without ego And yes -- he operates out of his home garage. Don't let that throw you off. It's basically a science lab in there. I was genuinely impressed by the level of equipment and Apple parts he had. It felt more like a specialized workshop than a random garage setup. I live on the Westside of LA and made the drive and I'd absolutely do it again. When you find someone competent and trustworthy, distance doesn't matter. If you're dealing with liquid damage, keyboard issues, or any MacBook emergency, Joseph is the real deal. Professional, smart, efficient, and genuinely cares about getting you back up and running. Highly recommend.

UPDATE: There was a recent MacBook update and I guess it…read morecame with a feature that detects repairs and then runs a diagnostic to see if the repair is functioning properly. I just wanted to share the results: As you can see in the photo, my new display was labeled as a "genuine Apple part." I am more than satisfied with my repair and if you need any more convincing, use this photo to show that this is a trustworthy and reputable place to get your device repaired for an affordable price.

Jason Mosh at Raven Computer is exceptional at resolving any IT or technology issues on my laptop…read moreand other devices, including robust security concerns. He consistently fixes even the most challenging problems--whether hardware, software, or security-related--efficiently and thoroughly. What truly distinguishes him is his patience during the process and his resilience in tackling persistent or complex issues without frustration. Jason communicates clearly, ensures complete satisfaction, and delivers reliable results every time. Honestly, I don't know what I'd do without him. I've been using his services for years now and wouldn't go to anyone else. I recommend him highly to anyone--or any company--needing dependable, professional tech support that seamlessly integrates IT solutions with strong security measures.

Once more they came through when we needed them. Over the…read moreyears these people have provided IT service for my business. I have purchased 4 generations of hardware through them, from DOS computers until windows 11. Day before yesterday , there was a blackout and the subsequent surge damaged and interrupted our network of 18 computers. After trying to fix it until 8 pm remotely, he concluded that there must be a damage to a hardware piece. He promised he would send someone the next day. By 11 am , a guy came with new switches , routers and modems under his arm , in case he had to change any of them. We got away with just changing the switch and in couple if hours , we were up and running. It is really good to have people like this. It really takes the anxiety of one aspect of running a business away. I am very pleased with them and I highly recommend them for all IT and hardware issues.

I've only had GREAT experiences at Best Buy. I've had the same salesperson twice, Efran, who has…read morebeen extremely helpful and made suggestions that saved me money. The same day I bought that new computer, I also got a replacement monitor for another computer that had a ruined screen but the hard drive was working fine. Luckily I'd brought that computer to make sure that it was all connected right before I left the store. Well... it did not connect. Oren at Geek Squad helped me for an hour and a half until he resolved the problem, which was super complex. He said he wasn't going to give up, and he didn't. This was outstanding customer service and I couldn't be more pleased. I'll get all my electronics from BB in the future. Thank you so much, guys!

Ericka is the worst store manager I have dealt with. She is a a liar. She said she couldn't take a…read morereturn and couldn't "override" the computer. I wasn't born yesterday. She told me that I had to go back to the store where I purchased the item from and there was nothing she could do about it. The entire point of purchasing an item at a chain store is the fact that you can go to any of their stores and make a return. This was the draw for me with Best Buy, and I will not be purchasing anything from their stores ever again. Don't waste your time here. They have extremely poor customer service. I want to add that my husband even purchased the $30 return piece of mind from Best Buy that they offer and she still said we couldn't return the Nintendo switch. I can understand if she was honest and told me that she didn't want to take a hit at her store when we didn't purchase the item there but the fact that she said there was nothing she could do is a blatant lie. I took the item back at the store where we originally purchased it, and they said that she for sure could have returned it. They confirmed I was lied to and given very poor customer service. We are a family of 6. Lost a great thing! She definitely needs a write up.

DO NOT BUY A COMPUTER FROM PC GENERATION…read more I helped my son purchase a custom built $5,500 computer from Louis and his store PC Generation. I placed the order on 6/5/25. AS OF 8/10/25 WE HAVE STILL NOT RECEIVED OUR COMPUTER AND AS OF 7/30/25 HE HAS NOT COMMUNICATED WITH US OR RETURNED ANY TEXT messages, calls , voicemails. After we placed our computer order on 6/5/25 the communication was very very poor and he would not communicate unless we reached out. Most of the time it took days to respond. Constantly giving excuses as to why he has not fulfilled my order. First excuse he gave me on 6/24/25 sorry I was on a short vacation 2nd excuse he gave on 6/25/25 "Hello, sorry for the late message. Got caught with the flu. I've recieved most of the parts and will still building it soon". Exact quote I copied and pasted 3rd excuse here gave on 7/16/25 "Hi ***, I just had an issue with the graphics card but Im hoping to have everything resolved and ready for pick up this weekend" Then ignored messages on 7/19/25, and 7/24/25. Then at this point he convinces us to upgrade to a higher video card which we agree. Then on 7/25 says this "I will let you know. I have to visit my distributor in person for these cards tomorrow morning. I'm also picking up parts so it works out. I will keep you updated" Then ignores messages on 7/28/25, 7/29/25. He finally responds later on 7/29/25 and says "Also, I apologize as I did arrive late last weekend in an effort to get the 5090 as it was a birthday weekend so I did not have much time" At this point he says my business number is having troubles so contact my cell number. So mind you this is almost 2 months later and I'm thinking maybe this guy is super busy and really backed up with work. At which I have a phone conversation with him and say many times hey it's ok just communicate with us and answer messages and we will understand. So now I have his real cell phone number I'm thinking I'll really get somewhere with my order. 7/29/25 I text his real cell number and ask him for an update. I ask him how long will it take to get the upgraded computer part ( video card ). He has believing at this point the computer is already built and ready to go waiting for video card. He responds to my message on 7/29/25 by saying "Thank you. I go to Tustin every weekend for parts for computer builds so hopefully this Saturday" THIS IS THE LAST I HEARD FROM LOUIS ON 7/29/25 HE IGNORES MY MESSAGES ON 8/1/25 8/2/25 8/4/25 8/5/25 8/6/25 8/7/25 8/8/25 After a week of being ignored my patience has run out. I hope anyone reading this will make use of my review and do not do business with PC Generation. I was more than patient with him and I believed all his excuses he gave me. My son had just turned 21 and was working his first job and this was his first big purchase of his life . He was so excited and happy to get his new computer to be scammed by Louis and his company

Got an amazing PC for an awesome price! PC was tested and ready for me in 15 minutes.read more

Just wanted to Thank Karina at VR LA Tech! She was absolutely the best! Outstanding customer…read moreservice , she helped my son build a custom PC. Karina assisted us in picking all the components of the pc and giving her advice and expertise. Unfortunately we couldn't afford the whole cost so we applied for the financing , we didn't get approved so we had to say up enough money . We actually had to buy it somewhere else because they approved us for snap financing. We got scammed by a different company. We were able to get a refund and save up enough money. And without a doubt me and my son wanted to come back to VR LA Tech and get it from Karina. She even was patient with us when we had to save up more money. I also wanted to give 5 stars for Ron who let us come in on a Saturday to pick up. And was super nice and friendly . I can't say enough about this company! Highly recommend!

I received my computer in April and although I am still not pleased with their advertised delivery…read moredate I was extremely impressed by the tech support. I forget the name of the person that assisted me, but he was very friendly and patient (especially for something that was really stupid). Also, Karina was very responsive and helpful when I contacted her, my only suggestion is that VRLA reach out to customers to let them know the status of their order rather than leaving them hanging and forcing them to contact VRLA to find out what is going on.

I was recommended by a friend to purchase a computer here. I went with a HP Z820. Everything was…read morebuilt to custom order in 3 days. They saved me a ton of money and offered a full 5 year warranty. Strangely enough one of my Ethernet ports was not working and they immediately installed a new motherboard and fixed the problem. Top notch service, knowledge, and reliability. Thank you very much shopezit and a special thanks to Emil, and Yuri for helping me.

I thought I already left a review, but I guess I didn't?! Anyhow. I bought a Dell PowerEdge T620…read morefrom them and I am super happy with it. The thing that made this whole transactions "special" is the fact that the T620 is a server and as such does not come with Windows 7 Pro. However, Yuri and his team made it happen! I now have a T620 with Windows 7 Pro installed! That is awesome! The other beauty is, that the computer has ORIGINAL Dell WARRANTY and SUPPORT for three years! How cool is that? All in all, I had ZERO issues with SpopEzIT.

As a senior citizen, living on a small budget,i was amazed by the immediate help and price I…read morereceived from Dylan! I guess I shouldn't be amazed. I've used Pacific Computer probably for the last dozen years or more JD. He's an awesome guy as well!! Now living in Florida, my go to guy is still Pacific Computer because they've ALWAYS been there for me with the service ,friendliness and awesome prices remote or in the actual store. I used them when I lived in Calabasas for my business and I still go back to them for personal use today!! The kind of team I would want and have had for all my Computer needs any questions. Feel free to give me a call. Warren 702-773-8893 Another happy camper!

I contacted Pacific Computers because my laptop wasn't working as I spilled coffee on it. I decided…read moreto purchase a used laptop with data transfer for an AMAZING deal! They are honest, do an incredible job and are fast! Dillon was awesome- he provided excellent customer service and got me what I wanted! You will be very happy you contacted them- I can't recommend them enough! Thank you sooo much!

I went here for the TSA pre-check service . Go to tsa.gov and follow instructions fill out…read moreapplication then choose your appointment time and place . It was so easy i can't believe i waited in those long lines before today When you enter Office Depot Have a seat by the office printing center and let them know you have an appointment for TSA . The really nice gentleman who helped me made it such a fun experience we laughed all the way through . He's very professional but made a government program a good time .. He'd make an excellent Floor Manager at the DMV . Finger printing was difficult because my hands don't lay flat anymore but we took enough submissions he said they would choose the best . sure enough since I'm not a criminal, i received my TSA number in less than 8 hours ! My appointment was at 2pm yesterday and at 5:23pm i was cleared . My tsa number arrived at 6:23 am today . It's $85 and good for 5 years no more unpacking your crap at TSA check points no more long lines to wait it , customs will be a breeze . I'm so looking forward to my Hawaiian vacation this year

This Office Depot looks really sad once you walk in. Because the floor space is massive, it looks…read moredeserted because it's not filled with inventory. It was a little difficult for me to find what I was looking for. I had to walk the entire store and finally found it. There were only 2 employees in the store that I saw. Hopefully that's not the true number as I did see a line by the photo copy service area and only 1 person at check out.

Roger and his TEAM are THE BEST!! Knowledgeable, responsive and most of all honest and…read morePROFESSIONAL. Charlene

For decades, all my companies IT need was resolved in such a timely manner & helped my business and…read moreon all fronts. Friendly and extremely knowledgeable. They care.

Great customer service and really friendly and fare prices. I'll definitely coming back here and I…read morerecommend it to all friends and family members as well.

I visited Q Computer, located at 18426 Ventura Boulevard in Tarzana, for a phone screen…read morereplacement. Unfortunately, this shop either uses used screens or low-quality screens, as they have replaced my phone screen three times, and within a month or a month and a half, the screen either failed or got scratched. I told them that these screens are faulty and never hold up under any conditions. I just want this issue to be reported, so that customers are aware this shop is offering second-hand or low-quality repairs. Thank you for paying attention to my report--perhaps I will also contact legal authorities regarding this shop.