When a stranger at a coffee shop accidentally knocked over my drink and it flooded my MacBook Pro,…read moreI thought, "It'll be fine." It was not fine. A few hours later my keyboard and trackpad started glitching. Panic mode. I jumped on Yelp because I didn't have time to roll the dice at the Apple Genius Bar and potentially lose a full day. I needed my laptop for school work that was due the next day. That's when I found Joseph. Calling him a computer repair guy feels disrespectful. He's more like a laptop surgeon! We sat down and he thoroughly inspected everything, explained exactly what liquid damage does internally, and broke it down in a way that even a non-tech person like me could understand. He used simple analogies to explain why certain components fail after spills, which honestly made the whole situation feel less overwhelming. Because I was on a tight deadline, he moved fast. He replaced the top case so I could get up and running immediately. We're calling that "Phase 1" -- basically a strategic band-aid so I could meet my deadline. I'll be going back next week for a deeper repair and full internal assessment once I have more time. What impressed me most: * Clear communication * Honest recommendations (no upselling) * Quick turnaround * Confidence without ego And yes -- he operates out of his home garage. Don't let that throw you off. It's basically a science lab in there. I was genuinely impressed by the level of equipment and Apple parts he had. It felt more like a specialized workshop than a random garage setup. I live on the Westside of LA and made the drive and I'd absolutely do it again. When you find someone competent and trustworthy, distance doesn't matter. If you're dealing with liquid damage, keyboard issues, or any MacBook emergency, Joseph is the real deal. Professional, smart, efficient, and genuinely cares about getting you back up and running. Highly recommend.

UPDATE: There was a recent MacBook update and I guess it…read morecame with a feature that detects repairs and then runs a diagnostic to see if the repair is functioning properly. I just wanted to share the results: As you can see in the photo, my new display was labeled as a "genuine Apple part." I am more than satisfied with my repair and if you need any more convincing, use this photo to show that this is a trustworthy and reputable place to get your device repaired for an affordable price.

Jason Mosh at Raven Computer is exceptional at resolving any IT or technology issues on my laptop…read moreand other devices, including robust security concerns. He consistently fixes even the most challenging problems--whether hardware, software, or security-related--efficiently and thoroughly. What truly distinguishes him is his patience during the process and his resilience in tackling persistent or complex issues without frustration. Jason communicates clearly, ensures complete satisfaction, and delivers reliable results every time. Honestly, I don't know what I'd do without him. I've been using his services for years now and wouldn't go to anyone else. I recommend him highly to anyone--or any company--needing dependable, professional tech support that seamlessly integrates IT solutions with strong security measures.

This is undoubtedly the best computer store in the valley! This is my third time coming here for…read morerepairs, and I am truly amazed by the efficiency and professionalism of the staff. Niko helped me during my first visit, and Jason has been my go-to for the last two. Now, my computers are working perfectly! Their prices are very reasonable, and I love that they only charge once the work is completed. It really makes me feel appreciated as a customer

We bought 2 Printers from Amazon, both were not compatible with my phone or Computer. We purchased…read moreanother one from Best Buy. We had 4 Service Calls from Jose' F, from The Geek Squad, he was so amazing, he took his time each time to explain everything. We are 2 Seniors and needed his compassion and his ability to get things done in a timely way. Everything is working Great, I am happy to say! Best Buy you are Lucky to have such a knowledgeable, Expert on your Team! Thank You, Bill and Marlyn

Watch out for the $40 "Wait and See" Tech Trap! I came to this Woodland Hills location after a…read morefrustrating experience at the Apple Store, looking for a straightforward answer regarding installing Microsoft Office 2024 on my Mac. Instead of honest help, the Geek Squad tech tried to set me up for a future payday. He gave me completely false information, claiming that installing the new retail version would automatically "overwrite" any old, broken license files on my Mac. He then gave me a specific expiration date telling me to "wait and see" what happens on July 8th when my old service expires, and told me that if it doesn't work, he could "uninstall and reinstall" it for me for $40. He clearly knew there would be a license conflict, but instead of telling me about the free Microsoft License Removal Tool that fixes it instantly, he chose to withhold the solution so I would experience a tech headache at home and feel forced to bring my Mac back in to give him $40. To make matters worse, simply uninstalling and reinstalling the apps doesn't even clear the hidden Mac system cache where the licensing error lives, meaning his $40 "fix" wouldn't have even worked. I trusted my gut, ignored his advice, and fixed the hidden license conflict myself at home for free using the proper tool. Don't fall for the smooth talk or the safety-net pitches at this location they are actively manufacturing problems to sell you services you don't need.

DO NOT BUY A COMPUTER FROM PC GENERATION…read more I helped my son purchase a custom built $5,500 computer from Louis and his store PC Generation. I placed the order on 6/5/25. AS OF 8/10/25 WE HAVE STILL NOT RECEIVED OUR COMPUTER AND AS OF 7/30/25 HE HAS NOT COMMUNICATED WITH US OR RETURNED ANY TEXT messages, calls , voicemails. After we placed our computer order on 6/5/25 the communication was very very poor and he would not communicate unless we reached out. Most of the time it took days to respond. Constantly giving excuses as to why he has not fulfilled my order. First excuse he gave me on 6/24/25 sorry I was on a short vacation 2nd excuse he gave on 6/25/25 "Hello, sorry for the late message. Got caught with the flu. I've recieved most of the parts and will still building it soon". Exact quote I copied and pasted 3rd excuse here gave on 7/16/25 "Hi ***, I just had an issue with the graphics card but Im hoping to have everything resolved and ready for pick up this weekend" Then ignored messages on 7/19/25, and 7/24/25. Then at this point he convinces us to upgrade to a higher video card which we agree. Then on 7/25 says this "I will let you know. I have to visit my distributor in person for these cards tomorrow morning. I'm also picking up parts so it works out. I will keep you updated" Then ignores messages on 7/28/25, 7/29/25. He finally responds later on 7/29/25 and says "Also, I apologize as I did arrive late last weekend in an effort to get the 5090 as it was a birthday weekend so I did not have much time" At this point he says my business number is having troubles so contact my cell number. So mind you this is almost 2 months later and I'm thinking maybe this guy is super busy and really backed up with work. At which I have a phone conversation with him and say many times hey it's ok just communicate with us and answer messages and we will understand. So now I have his real cell phone number I'm thinking I'll really get somewhere with my order. 7/29/25 I text his real cell number and ask him for an update. I ask him how long will it take to get the upgraded computer part ( video card ). He has believing at this point the computer is already built and ready to go waiting for video card. He responds to my message on 7/29/25 by saying "Thank you. I go to Tustin every weekend for parts for computer builds so hopefully this Saturday" THIS IS THE LAST I HEARD FROM LOUIS ON 7/29/25 HE IGNORES MY MESSAGES ON 8/1/25 8/2/25 8/4/25 8/5/25 8/6/25 8/7/25 8/8/25 After a week of being ignored my patience has run out. I hope anyone reading this will make use of my review and do not do business with PC Generation. I was more than patient with him and I believed all his excuses he gave me. My son had just turned 21 and was working his first job and this was his first big purchase of his life . He was so excited and happy to get his new computer to be scammed by Louis and his company

Got an amazing PC for an awesome price! PC was tested and ready for me in 15 minutes.read more

Just wanted to Thank Karina at VR LA Tech! She was absolutely the best! Outstanding customer…read moreservice , she helped my son build a custom PC. Karina assisted us in picking all the components of the pc and giving her advice and expertise. Unfortunately we couldn't afford the whole cost so we applied for the financing , we didn't get approved so we had to say up enough money . We actually had to buy it somewhere else because they approved us for snap financing. We got scammed by a different company. We were able to get a refund and save up enough money. And without a doubt me and my son wanted to come back to VR LA Tech and get it from Karina. She even was patient with us when we had to save up more money. I also wanted to give 5 stars for Ron who let us come in on a Saturday to pick up. And was super nice and friendly . I can't say enough about this company! Highly recommend!

I received my computer in April and although I am still not pleased with their advertised delivery…read moredate I was extremely impressed by the tech support. I forget the name of the person that assisted me, but he was very friendly and patient (especially for something that was really stupid). Also, Karina was very responsive and helpful when I contacted her, my only suggestion is that VRLA reach out to customers to let them know the status of their order rather than leaving them hanging and forcing them to contact VRLA to find out what is going on.

I was recommended by a friend to purchase a computer here. I went with a HP Z820. Everything was…read morebuilt to custom order in 3 days. They saved me a ton of money and offered a full 5 year warranty. Strangely enough one of my Ethernet ports was not working and they immediately installed a new motherboard and fixed the problem. Top notch service, knowledge, and reliability. Thank you very much shopezit and a special thanks to Emil, and Yuri for helping me.

I thought I already left a review, but I guess I didn't?! Anyhow. I bought a Dell PowerEdge T620…read morefrom them and I am super happy with it. The thing that made this whole transactions "special" is the fact that the T620 is a server and as such does not come with Windows 7 Pro. However, Yuri and his team made it happen! I now have a T620 with Windows 7 Pro installed! That is awesome! The other beauty is, that the computer has ORIGINAL Dell WARRANTY and SUPPORT for three years! How cool is that? All in all, I had ZERO issues with SpopEzIT.

As a senior citizen, living on a small budget,i was amazed by the immediate help and price I…read morereceived from Dylan! I guess I shouldn't be amazed. I've used Pacific Computer probably for the last dozen years or more JD. He's an awesome guy as well!! Now living in Florida, my go to guy is still Pacific Computer because they've ALWAYS been there for me with the service ,friendliness and awesome prices remote or in the actual store. I used them when I lived in Calabasas for my business and I still go back to them for personal use today!! The kind of team I would want and have had for all my Computer needs any questions. Feel free to give me a call. Warren 702-773-8893 Another happy camper!

I contacted Pacific Computers because my laptop wasn't working as I spilled coffee on it. I decided…read moreto purchase a used laptop with data transfer for an AMAZING deal! They are honest, do an incredible job and are fast! Dillon was awesome- he provided excellent customer service and got me what I wanted! You will be very happy you contacted them- I can't recommend them enough! Thank you sooo much!

I went here for the TSA pre-check service . Go to tsa.gov and follow instructions fill out…read moreapplication then choose your appointment time and place . It was so easy i can't believe i waited in those long lines before today When you enter Office Depot Have a seat by the office printing center and let them know you have an appointment for TSA . The really nice gentleman who helped me made it such a fun experience we laughed all the way through . He's very professional but made a government program a good time .. He'd make an excellent Floor Manager at the DMV . Finger printing was difficult because my hands don't lay flat anymore but we took enough submissions he said they would choose the best . sure enough since I'm not a criminal, i received my TSA number in less than 8 hours ! My appointment was at 2pm yesterday and at 5:23pm i was cleared . My tsa number arrived at 6:23 am today . It's $85 and good for 5 years no more unpacking your crap at TSA check points no more long lines to wait it , customs will be a breeze . I'm so looking forward to my Hawaiian vacation this year

This Office Depot looks really sad once you walk in. Because the floor space is massive, it looks…read moredeserted because it's not filled with inventory. It was a little difficult for me to find what I was looking for. I had to walk the entire store and finally found it. There were only 2 employees in the store that I saw. Hopefully that's not the true number as I did see a line by the photo copy service area and only 1 person at check out.

Roger and his TEAM are THE BEST!! Knowledgeable, responsive and most of all honest and…read morePROFESSIONAL. Charlene

For decades, all my companies IT need was resolved in such a timely manner & helped my business and…read moreon all fronts. Friendly and extremely knowledgeable. They care.

I visited Q Computer, located at 18426 Ventura Boulevard in Tarzana, for a phone screen…read morereplacement. Unfortunately, this shop either uses used screens or low-quality screens, as they have replaced my phone screen three times, and within a month or a month and a half, the screen either failed or got scratched. I told them that these screens are faulty and never hold up under any conditions. I just want this issue to be reported, so that customers are aware this shop is offering second-hand or low-quality repairs. Thank you for paying attention to my report--perhaps I will also contact legal authorities regarding this shop.

Great customer service and really friendly and fare prices. I'll definitely coming back here and I…read morerecommend it to all friends and family members as well.