Jason Mosh at Raven Computer is exceptional at resolving any IT or technology issues on my laptop and other devices, including robust security concerns. He consistently fixes even the most challenging problems--whether hardware, software, or security-related--efficiently and thoroughly. What truly distinguishes him is his patience during the process and his resilience in tackling persistent or complex issues without frustration. Jason communicates clearly, ensures complete satisfaction, and delivers reliable results every time. Honestly, I don't know what I'd do without him. I've been using his services for years now and wouldn't go to anyone else. I recommend him highly to anyone--or any company--needing dependable, professional tech support that seamlessly integrates IT solutions with strong security measures. read more

Once more they came through when we needed them. Over the years these people have provided IT service for my business. I have purchased 4 generations of hardware through them, from DOS computers until windows 11. Day before yesterday , there was a blackout and the subsequent surge damaged and interrupted our network of 18 computers. After trying to fix it until 8 pm remotely, he concluded that there must be a damage to a hardware piece. He promised he would send someone the next day. By 11 am , a guy came with new switches , routers and modems under his arm , in case he had to change any of them. We got away with just changing the switch and in couple if hours , we were up and running. It is really good to have people like this. It really takes the anxiety of one aspect of running a business away. I am very pleased with them and I highly recommend them for all IT and hardware issues. read more

Called with a problem that has plagued my computer for so long that I was ready to give up and return to the quill and paper. One call couple minutes and Raven had it fixed and working better that it ever has. They are the undiscovered treasure of the San Fernando Valley. Thanks guys. John read more

Just when I thought all was lost a neighbor recommended Raven. I cannot thank them enough!!! I woke up, turned on my computer to a blue screen that said my hard drive failed or was failing. I just started to cry and then I asked for help. Thankfully my neighbor had used Raven before and sent me the number. They had me bring it right in and worked their magic in just a few hours! I cried when I picked it up only this time out of happiness! My heartfelt thanks to Jeff and all the guys and girl at Raven for their efficiency, knowledge, good humor and especially their kindness. Thank you, thank you!!! read more

I had the privilege to be working with this amazing team of professional for 8years now. They have set up and support my dental office and my house IT needs. Always responsive In thick and thin. Truly having my interest in mind and delivering great outcome. Thanks Payam, Jason, Jeff , Sean, Farzad, Marjan, Tony and the entire team. Amir Aalam read more

I was looking for an upgrade computer for my wife to replace her Windows 7 computer. Talked to Jeff and we landed on a refurb Windows 10 machine with SSD and 8gigs of memory. Had a few programs on my wifes existing machine that I wanted moved to the new computer. Jeff did it all and made my new computer look EXACTLY like the old Windows 7 computer. My wife was delighted with the resulting computer. Thanks Jeff, you are my go to guy for future hardware and when I have a computer problem. read more

Great service, and amazing prices. I highly recommend them. Jeff helped me, and I couldn't be happier.

My laptop suddenly would not boot up and nothing I tried worked. I brought it in to Raven computers and, within an hour, they had it back up and running. I highly recommend this company. read more

Great guys, with a lot of knowledge, and they share it. When I needed additional RAM for using pro tools with my Mac, most Internet sources said that 16GB was maximum possible. Jeff knows the systems well enough, and has built enough music systems, that he knew those "specs" weren't true. So my 16GB computer ended up being 32GB, and now it has the response I need with heavy music demands. This past weekend, Jason clarified speed and update problems on another computer of mine. It's a computer I use for teaching Microsoft Office online, so it needs to work well. Easygoing, ready help that is surprising and just what I hope to find when I need it. Good to know I have somewhere to get other needed upgrades on my computers. Five stars. read more

I want to preface this review by saying I HAVE refurbished and built new computers myself. That being said, I went in looking for an inexpensive computer for a very specific purpose and already knew more or less what I was looking for. The man who assisted me listened to what I needed the computer for, recommended me a great choice for a more than fair price and did not try to upsell me into purchasing a computer with some absurd amount of power that I did not need. I can really respect a company that sells you something to address your needs and not just their wallets. I will 100% go back in the future for similar needs and would recommend this place to anybody who is considering it. read more

I needed a major upgrade on my MacBook! It was in bad shape , super slow! And I didn't wanna get a new one cuz it had a CD player and all the ports I need for my personal needs . They gave me a 1tb of storage , went from 4 to 16gb of ram! With a digital drive so it's super fast now! All done within a day and with a fair price! And everything I had saved on my drive was still there . They were perfect with service and quality read more

These guys know their stuff! I go to them first for any of my computer needs. I'm a Creative Profesional and my hardware is vital to my work flow. The team at Raven makes sure I'm always up and running. Great customer service and knowledgeable staff. read more

Firstly, I want to say that Jeff, the owner, seems to be a very nice guy with good intentions and he was very helpful in fulfilling my computer tower order. I also know I'm probably small fry compared to the larger businesses he caters to. However, he unfortunately is the one that is held accountable for any actions that negatively impact his company. I barely write bad reviews of any business. A business has to have done something pretty wrong for that to occur. That being said, I was sold a desktop HP i5 computer to the company I work for that lasted literally 2 1/2 weeks. It was the hard drive. I wanted a hard drive upgrade (which cost an additional $99) from the previous hard drive, which they did. I believe that the hard drive they installed was used. Brand new hard drives just don't last 2 weeks than crap out. Just doesn't happen. The stringent tests they must endure before being sold to consumers ensures quality control. The tower itself was pretty decent (I guess, maybe that would've crapped out a couple weeks later. Don't know). If the hard drive hadn't failed, I wouldn't be writing this review. All of the data was irretrievable - we tried. We hired a reputable company to try and retrieve the files but the HD was literally fried. The computer was plugged into a backup battery with major surge protection (we learned from years past, the hard way), so it was protected from any electrical issues on our end. So I called him and let him know what happened. He at first said there were no returns. I don't think he looked at the bottom of the receipt where it clearly stated "all returns subject to a 20% restocking fee." So we returned it. I would've given them one star but the problem that occurred wasn't one that was over the top; it was just bad judgement by whoever swapped that hard drive out and made the unwise decision to put in a used hard drive. BAD idea. To put a company's reputation on the line just to save $40-50 is frankly asinine. Because of this experience, I will never recommend their computers. They've completely lost my trust and faith in their ability to sell quality computers or computer parts. read more

I teach MS Office and Dragon NaturallySpeaking online, to injured workers, law firms, and private individuals. So when I need a computer fixed or upgraded, I really need it. Raven has fixed several of my computers, both PC and MAC. Excellent work every time, and they very clearly don't hustle the customer or for unnecessary items. With each of my computers, they have explained all the options, and what would make the computer run better. One of their techs just spent more than an hour troubleshooting my main teaching computer, online. As usual, it runs far better, and as usual, there is a good recommendation that makes sense to me, which I will follow up on. These are no-nonsense guys, who know the value of their work. They don't overcharge or play games, because they know you'll come back if they treat you well and just do what is really needed. I recommend them to all my students. And when a teaching or music computer needs work, this is where I go. --Joe Loesch, LRS Computer Techniques read more

I bought a computer here because I hate the mac store at the mall. But that's another story. They were professional and attentive. They got me a great deal. It was a new mac, but last year's model, and I saved $1000. I will definitely be buying all my computers there and taking them in for repairs. Quality service and a great price. If you are thinking of going to the mac store at the Topanga Mall, I would skip it. There's a huge wait and everyone is really busy and they barely have time for you. All repairs are sent out, so there's usually a long wait. read more

Don't look any further : for all laptop and desktop needs, be it on the hardware or software side, the team at Raven is what you need. They really know what they are talking about, they are fast, their prices are fantastic for the quality of service they provide. That's when you appreciate a real store, with real people, real expertise, and a personal touch. Yes, on top of everything, they are super-nice! They got recommended by a friend of mine, and I can't thank him enough for making me discover Raven. Thumbs up to Jeff, Hooman, Niko and team. They transform any problem into a easy solution, with a smile and... Great prices. Go there, you won't regret it. read more

I've used these guys in the past and in fact I'm going to again because I felt they were both honest and knowledgeable. They sell both new and used computers in addition to their tech services. read more

I found this place via a Craigslist ad. I had screwed up my logic board on a 2010 Mac. Repairs varied from 4-500 dollars. Bought a 2010 Mac from Jeff here with a 1TB HD and a single 3.33 processor for $400.00. In the 10 minutes it takes to get it situated at home mmi machine is up and running again. Solid deal, no hassles and friendly. Purchase with confidence! read more

Jason was amazing!! He really helped me out getting my iPad functioning again. I also bought a laptop through them and I love it. I Highly recommend Raven Computer. read more

If you can't trust someone with the small things how can you trust them with the big things? I have full trust in Raven. Soon as I walked in, I could see they were busy, but the closest employee immediately stopped what they were doing and greeted me with a smile and a friendly how can I help you? I had a small problem with my father's laptop and these guys treated my situation with respect and efficiency. If I ever need their service for a bigger issue, I trust they can handle it. read more

Refurbished Computer sold was even better than advertised! Highly recommended. Great deal. They sell you what you need and not thing you don't. read more

Jason at Raven Computer seriously saved my life!! Important emails that I was sending to my staff and to others were all going to spam and I had no idea what was wrong. He got on the phone in literally seconds, cleaned up my computer that was apparently filled with spyware, got onto different platforms and solved multiple issues. I was so grateful that I was about to cry. I really can't thank Jason and his team enough. Jason is a true professional and a true expert in all things computer-related. Thank you! Thank you! Thank you!! read more

Great place to purchase very affordable new and refurbished computers, and even more... Recently we have upgraded our desktop computer with desktop computer offered by Raven. A month and a half later it malfunctioned. Jeff @ Raven, was able to promptly upgrade the HDD to an SDD at a reasonable cost and under the warranty offered by their service. We have been able to reinstate the service in a day. Super speed. Thank you Raven Computer.... read more

My wife had an issue with Zoom not being able to use the camera of her laptop. I brought it to Raven and they got it handled for me within 15 minutes. Very professional operation. This was not the first time I used them and for sure not the last one. I have always had great experience with them. read more

Recommended by a good pal after he'd given his all.... Soooo....these guys right here????....Reasonable, Honest, Knowledgeable....what else do you need in a tech company. Jeff you team saved the day with getting my 11 year old Boss BR1180 back up and running. I'm forever great-full! Thanks again! read more

I have been working with Raven Computers for close to five years now both with my job and with my home office equipment. I have always received top quality service every time I have had to call for assistance. When I couldn't make it to the shop, my problems were always resolved remotely. I highly recommend Raven Computers for all y our computer needs. read more

Jeff and his team at Raven are the best. I have purchased multiple Macs, PCs and peripherals from them and have never been let down by their selection, service and value. If you are looking for quality used CPUs or other computing equipment, you won't find a better deal in the greater Los Angeles area. And if you need IT services at competitive prices, Raven is also the place to go. As far as solving hardware problems, there is nothing these guys can't handle. I can't recommend them highly enough. read more

I broke my laptop (Mac ibook) five years ago when I turned it on one morning and it fell on the floor. There it sat in my closet for the past five years. I was afraid of how much it would cost to get it fixed. I took in my laptop for the heck of it to see if would even be worth getting it fixed or buying all together a new one. The service at Raven Computer Inc. was excellent. They were able to fix it the same day and updated all my applications so that my laptop is up to date!!! And above all else the price was something I could afford. Very reasonable. I'm in shock and am so grateful that it actually works again, I just had to write how awesome it is to have my laptop back. I am writing this review as we speak from my new fixed laptop! I highly recommend this place and would come again. read more

Classic bait and switch! Buyer beware. I drove 1 hour to this store to purchase a computer they advertised on their website and on Craigslist. Inventory was verified before making the trip out. They tried to pawn off a different computer saying it was the same specifications but it was 4 years older! read more

My laptop was too slow and Tony changed my hard drive to a faster Drive and transferred all my 50GB data in less than an hour! His job is perfect and he is so professional, my laptop is working so good right now! I really satisfied, appreciated and really recommend him to everyone! read more

Raven Computer really saved me from another headache! I'm new to windows 10 and I was optimizing my computer for my recording studio and. Somehow I turned off things I shouldn't have I did a clean install of windows 10 pro but my audio and wifi were not working at all. There were big red x over the desktop icons and thought maybe my installer was corrupt. After trying different things and failing I called Jason and he took care of it right away. My system is running smooth and fast better than when I bought it. read more

These guys are truly geniuses. I have been having problems with my computer for the past 5 months. I have paid another computer tech guy an arm and a leg and he was not able to remove the viruses out of my system. When I called Raven they remotely logged into my computer and within less than 2 hours everything was back to normal. Let's put it this way I had no hope that anyone could fix my almost brand new computer. I am so happy that I found these guys. They are honest, friendly and very affordable. I Highly recommend them. read more

Simply the best service around. I cant count how many times I call with a question and they spend whatever time is needed and don;t charge me. Christmas eve , had a huge problem, its after 5. I call and they come out and fix it. I am sure most everyone else would have said wait, but not these guys.There simply the best. read more

Jeff was amazing! He took the time to answer all my questions, listen to my needs, and recommend the best computer for me. He really did care. They have a boatload of computers to choose from (probably not god for me since I tend to impulse buy! HA), but nevertheless, Raven computers has gained a loyal customer. Thank you again! read more

Finally, a computer shop that has expertise & fantastic customer service! I was not sure how I'd be treated as my budget was very low, but they worked with me & got me out of there quickly with a superior machine that brings my faith in humanity & customer service back! And puts me back in business w/an operative computer. Very thankful!!! read more

Raven computer is the best computer shop around !! They are 100% reliable and knowledgeable ! I highly recommend them !

This review is long overdue. Actually my relation with these people started long before Internet, Google or Yelp. The first machine I got from them was a free standing PC running DOS. Our first network was two peer to peer PCs connected with a coax cable, running on Windows 3. Then windows 95 rolled out. Over the years in the 90s when processor speed kept on improving, I kept upgrading my computers from Jason and Payam. They always had the latest technology at a reasonable price. In fact the access to newest technology was so easy through them that I felt confident and comfortable to turn my office to a completely paperless office as early as 1997. I had the very first totally paperless office when I moved to my new facilities in 1998. Raven people supplied all the hardware and set up the network for me. Jason later set me up with my own e-mail server, phone tracking server and security camera server. We have upgraded our main data server once. Few years ago, we needed to add more space to our server and they just added two more hard drive to my server and we were up and running the next day. Over a year ago, an electrical short in our building put number of my computers out of commission. It was an emergency situation and as always, Payam and Jason came through. They worked 24 hours non stop to restore my data and get us going again. The most convenient and awesome thing about them is that they know my router, server, modem and any other thing that needs password and username so that I don't need to remember any of them! They have remote access to my servers, so that anytime something needs updating (and something ALWAYS need updating), they would do it remotely. It is like having a full time IT person on staff, and sometimes in the evenings and weekends too. I started by buying hardware from them but as everything has become digital, they have branched out to other aspects of digital world as well. They are my go to people for everything and anything digital. Just a few weeks ago, I needed to upgrade the security system at my house and they came through with a digital DVR and cameras to go with them. All in all having them as our "digital advisor and supplier" has worked out very convenient for us. They are very trustworthy and I hope they stay around as long as I am in business. read more

Had an issue with my Mac 27inch and took my computer in. Changed to ssd card, amazing service and quick turnaround. This is the best place in the valley to bring your computer for diagnostic and repair! They are honest and realiable. Thanks Jeff. read more

Over the past 5 years Raven has been my go to computer store for professional service and skilled repair. I have purchased servers, desktops, monitors, fixed laptops, desktops and network issues. Save yourself time and money and check out Jason and the staff for all your computer needs. These guys will win your business because they know customer satisfaction. read more

Been having computer issues for years. My current IT guys weren't cutting it. Went to Raven and they fixed everything in ONE DAY - and saved me lots of money! Computer runs much faster now and is being backed up so I don't have to worry. read more