When a stranger at a coffee shop accidentally knocked over my drink and it flooded my MacBook Pro,…read moreI thought, "It'll be fine." It was not fine. A few hours later my keyboard and trackpad started glitching. Panic mode. I jumped on Yelp because I didn't have time to roll the dice at the Apple Genius Bar and potentially lose a full day. I needed my laptop for school work that was due the next day. That's when I found Joseph. Calling him a computer repair guy feels disrespectful. He's more like a laptop surgeon! We sat down and he thoroughly inspected everything, explained exactly what liquid damage does internally, and broke it down in a way that even a non-tech person like me could understand. He used simple analogies to explain why certain components fail after spills, which honestly made the whole situation feel less overwhelming. Because I was on a tight deadline, he moved fast. He replaced the top case so I could get up and running immediately. We're calling that "Phase 1" -- basically a strategic band-aid so I could meet my deadline. I'll be going back next week for a deeper repair and full internal assessment once I have more time. What impressed me most: * Clear communication * Honest recommendations (no upselling) * Quick turnaround * Confidence without ego And yes -- he operates out of his home garage. Don't let that throw you off. It's basically a science lab in there. I was genuinely impressed by the level of equipment and Apple parts he had. It felt more like a specialized workshop than a random garage setup. I live on the Westside of LA and made the drive and I'd absolutely do it again. When you find someone competent and trustworthy, distance doesn't matter. If you're dealing with liquid damage, keyboard issues, or any MacBook emergency, Joseph is the real deal. Professional, smart, efficient, and genuinely cares about getting you back up and running. Highly recommend.

UPDATE: There was a recent MacBook update and I guess it…read morecame with a feature that detects repairs and then runs a diagnostic to see if the repair is functioning properly. I just wanted to share the results: As you can see in the photo, my new display was labeled as a "genuine Apple part." I am more than satisfied with my repair and if you need any more convincing, use this photo to show that this is a trustworthy and reputable place to get your device repaired for an affordable price.

These guys replaced a 15-year-old MacBook pro and got it working to basically brand new again…read more Can't thank you guys enough there was a ton of stuff on there that I would have never been able to get back. Keep up the great work boys!

I spilled a soda onto my MacBook Air. Luckily, damage was minimal but great service to get the…read moreports working again. Thank you!

Great place. Took my pc and a laptop over for diagnostics and a repair/upgrade and was met with…read moreexcellent service and pricing across the board. Now my go to place for tech related anything and I will be recommending this place to others.

Dory was the person who helped me out with my request to repair a gaming console. A handheld in…read moreparticular called the legion go S among many others on the market. I had an accident where I stepped on my legion go s screen and it shattered. I didn't expect it to break the entire screen, but only crack a portion of the screen. The fragility of the screen is significantly worse than I thought. I talked with several other tech repair shops and either they did not answer my request for a quote, took way too long to answer or gave a response that they could do nothing about handheld repairs, some gave bad replies. He was the best of 8 different tech repair shops I have encountered and not only the best, it was a landslide better than the competition. The only real issue I had was a very high price premium to fix my device. It was about half of what the actual device cost. Of course I got it on sale for about 700$. The service, labor and total cost to repair was $335. So, almost half of what I paid for the device at Best Buy. I learned not to place this fragile handheld on the ground to prevent it from getting damaged again. Overall satisfied with the outcome and Dory did fix it. Personality was good and time to fix was roughly 2 hours. Parking lot structure is terrible, not enough space and many other places nearby. There are other parking structures as well but it may get towed or even scratched due to compact spaces. Also a little unsafe as there are some loitering. Overall, It's good but not the greatest in terms of value but Dory been doing this for many years roughly 15 as I recall.

I absolutely love this place! Joe and Sid are extremely professional, accommodating, and awesome! -…read moreIt's a great place for anyone who needs computer services, or wants to hang out in-game, and hey... It's not a bad shoot location. Thank you to the Planet Cyber team for your business!!

Four years ago I built my PC. I built it using youtube videos and didn't know what I was doing. I…read morecould not get it to work even though everything looked correct. I took it to Planet Cyber to see if they could fix it. They charged me $160, got it working and told me that the problem was that I bought the wrong RAM. They took out one of the sticks and gave it back to me. I thought that was overpriced, but at least they got it working. I recently went to upgrade it and come to find out the motherboard had a bad part all along. If Planet Cyber had told me that, I could have got my motherboard replaced under warranty. They didn't figure out the root cause and were very expensive.

I had such a great experience at The Device Lab! They fixed my daughter's iPhone 11 Pro screen and…read moreit works perfectly now. What really stood out to me was that they actually had the screen in stock, every other place I called had to order it and told me it would take a couple of days, plus they were quoting me $20-$40 more. Not only was The Device Lab able to do the repair the same day but their pricing was super fair. On top of that, the vibe of the shop is honestly amazing. The moment I walked in, I noticed how warm and welcoming everything felt. I even complimented the owner because it's so different from the typical plain, white-wall repair shops. It felt chic, cozy, and thoughtfully put together. Love how he immediately gave the credit to his wife, you can tell he is extremely proud of her work and rightfully so because I would hire her to make my business look as cute as The Device Lab. Great service, great pricing, and a beautiful space. highly recommend! Thank you again, I know my Daughter needs an upgrade but the IPhone 11 will do for now.

Austin is amazing. Brought in my MacBook Pro as the Apple Genius Bar told me it will not load the…read moresoftware and is a paperweight. He gave it a try managed to load the OS upgrade it for an amazing price. Honest and genuine he will be my go to for any electronics issues. Highly recommend Raj

Just wanted to Thank Karina at VR LA Tech! She was absolutely the best! Outstanding customer…read moreservice , she helped my son build a custom PC. Karina assisted us in picking all the components of the pc and giving her advice and expertise. Unfortunately we couldn't afford the whole cost so we applied for the financing , we didn't get approved so we had to say up enough money . We actually had to buy it somewhere else because they approved us for snap financing. We got scammed by a different company. We were able to get a refund and save up enough money. And without a doubt me and my son wanted to come back to VR LA Tech and get it from Karina. She even was patient with us when we had to save up more money. I also wanted to give 5 stars for Ron who let us come in on a Saturday to pick up. And was super nice and friendly . I can't say enough about this company! Highly recommend!

I received my computer in April and although I am still not pleased with their advertised delivery…read moredate I was extremely impressed by the tech support. I forget the name of the person that assisted me, but he was very friendly and patient (especially for something that was really stupid). Also, Karina was very responsive and helpful when I contacted her, my only suggestion is that VRLA reach out to customers to let them know the status of their order rather than leaving them hanging and forcing them to contact VRLA to find out what is going on.

We recommend Cloud 77 for all of your IT needs. We ran into a problem that was causing such issues…read morefor us and Adrian came to address all our needs and was so knowledgeable and professional. Their fees are reasonable and the service is exceptional! 5 stars!

Quick, intelligent, didn't waste my time kinda guy. I have not had the pleasure of working with…read moreCloud 77. However, based on the introduction I look forward to the potentiality in the near future.

Excellent customer service very responsive. Highly recommended. Fast great work. Definitely using…read morehim next time

Absolutely sensational customer service. No issue is too small for Gevik to take a look and fix…read morewhat needs to be fixed. i have had many company laptops put through the wringer by employees and instead of having to buy new ones Gevik gave them some tender love and care for the fraction of a price. On top of that, he picks up and delivers! If you want to support a small business, this one is certainly worthy of your support.

We bought 2 Printers from Amazon, both were not compatible with my phone or Computer. We purchased…read moreanother one from Best Buy. We had 4 Service Calls from Jose' F, from The Geek Squad, he was so amazing, he took his time each time to explain everything. We are 2 Seniors and needed his compassion and his ability to get things done in a timely way. Everything is working Great, I am happy to say! Best Buy you are Lucky to have such a knowledgeable, Expert on your Team! Thank You, Bill and Marlyn

Watch out for the $40 "Wait and See" Tech Trap! I came to this Woodland Hills location after a…read morefrustrating experience at the Apple Store, looking for a straightforward answer regarding installing Microsoft Office 2024 on my Mac. Instead of honest help, the Geek Squad tech tried to set me up for a future payday. He gave me completely false information, claiming that installing the new retail version would automatically "overwrite" any old, broken license files on my Mac. He then gave me a specific expiration date telling me to "wait and see" what happens on July 8th when my old service expires, and told me that if it doesn't work, he could "uninstall and reinstall" it for me for $40. He clearly knew there would be a license conflict, but instead of telling me about the free Microsoft License Removal Tool that fixes it instantly, he chose to withhold the solution so I would experience a tech headache at home and feel forced to bring my Mac back in to give him $40. To make matters worse, simply uninstalling and reinstalling the apps doesn't even clear the hidden Mac system cache where the licensing error lives, meaning his $40 "fix" wouldn't have even worked. I trusted my gut, ignored his advice, and fixed the hidden license conflict myself at home for free using the proper tool. Don't fall for the smooth talk or the safety-net pitches at this location they are actively manufacturing problems to sell you services you don't need.

Victor is a goldmine!! If it's electronic (TVs, computers, laptops, RAID drives, software glitches,…read morenetwork glitches) he'll very likely be familiar with the problem and provide a solution without breaking the bank.

I called Victor's Electronic Repairs and asked if he could repair my Bose Wave Clock Radio. He told…read moreme he has fixed many of them and to bring it down to the shop. So I did that. Four days later Victor let me know it was fixed and I could pick it up. Four days! I was so impressed with the professionalism and speed that Victor's Electronic Repairs did for my little Wave radio. It sounds and performs as if new. I really love that radio and I'm grateful to have it back and working. Victor is friendly, kind and really knows what he's doing. I highly recommend Victor's Electronic Repairs!