I was really impressed with the amazing customer service!! I was on my way into the area and…read morereceived a call from the repair place my ins agent had set up that they wanted me to delay my drop-off for 6wks. I called and spoke with Rob. He told me that I could come there. I was able to drop off that day. I left to get a rental car and Rob even stayed a little late for me to be able to collect my items. They were in contact with me in a timely manor the whole way through the process. I had a couple items where I needed measurements off my rig and they were happy to get them back to me. When we realized that the parts would not arrive in time to do the repairs before I headed to my next destination, they were willing to work with me on setting up next service place so I was able to pre-order parts.

Terrible service brought my truck in for repairs did not fulfill all repairs alll they want is your…read moremoney my truck still has damage DO NOT GO THERE ALL THEY WANT IS THE INSURANCE MOney BUNCH OF THIEVES THEN TOOK 2 months just to repair a door and a fuel tank

This was a horrible experience. I waited to write a review until I gave it time. I bought a Volvo…read morevnl 760 from them in January 2025. I was rushed into everything. Told the tires were new, multiple lies and pressure from them. Auto wiper rain sensor was bad. They wouldn't replace it. Said use warranty. Kevin was the salesman. He was all about the sale. I had to fly to Atlanta to get the truck even though I bought it from the nj location. There was a snow storm coming so I hurried up and left with some problems. The windshield had chips in it large enough that it should have been changed. When I brought it up to them they said they would pay for it but didn't. They didn't have the fmcsa document in the truck. No sticker on the truck. When I asked for it they took a week to send to me. I do not believe they did it and fudged it after. They didn't do a pm on it. Otherwise the wipers would have been good, there would have been wiper fluid and the fluids would have been changed. This place is absolutely awful!!! I will never recommend them and will never use them again. BUYER BEWARE.

Terrible dealership liars deceptive trucks are garbage never buy without a mechanic present trucks…read moreare abused DO NOT trust a word they say DPF problems shifter switch was broken broken brake drum DEF doser needed changing BUYERS BEWARE!!!!!!

Went to see the 2003 Mini Cooper as advertised on Cars.com…read more Was in pretty good shape and told they fixed a tire pressure gauge, put in a new BMW clutch, and a 3month service package was included to cover the transmission and engine. Everything sounded good-- until I came back from the test drive. I stalled once in the car upon turning it on (low releasing clutch)but otherwise drove smoothly. Trusting that he knew a safe, reasonable course I went on a test drive with he salesman, Charles Eid. After a while he took me on a very steep hill from a complete stop in a car full of 4 adults (which was definitely a challenge). When I had difficulty, he stepped in and even he stalled the car and had difficulty getting up the hill. He drove the car back and once I got on the lot proceeded to tell me that I had burned out the clutch (because you could smell a little when both he and I had difficulty on the hill-- which also had a speed bump), the car was un-sellable, and I would have to pay them. He asked "Well are you going to buy the car? If not, we have to split the cost of a new clutch." If one little ride burned out the clutch, the car is a LEMON!! He wouldn't have been able to drive the car back (and as vigorously as he did, speeding through the streets and accelerating fast from a stop) if the clutch was completely gone and "Un-usable" as he said. He proceeded to say the car is "fragile"-- anyone who has driven a BMW or Mini (or seen the Italian Job or Bourne Identity) knows these are hearty cars. Plus, whenever you install new brakes, clutch, etc-- with the first couple of drives you can smell a little burn from USE! Unbelievable LIES from these people!! Besides, in the event anything happens to the car on a test-drive or on the lot-- the INSURANCE covers it! By LAW they have to insure the car-- or it can't even leave the lot!! HE WAS TRYING TO TAKE ADVANTAGE AND PRESSURE ME TO BUY THE CAR USING SCARE TACTICS! Good thing I know many lawyers-- one quick call while I was there and I was advised they were in the WRONG, and to walk away. No liability on my end. So much for the other good reviews-- this is definitely a "STAY AWAY" and "DO NOT RECOMMEND" place, only wish I could have given 0 stars.

Great place and very helpful staff. I bought my car here and Andrew was honest and genuine. He was…read morevery understanding and helpful with the whole process.

Once they get your money your done no follow up many issues never settled flu by night company they…read moredo not do what should after you leave the lot you on your owe they took the good wheels off and replaced with worn out beat tire after sale the mechanic is no good hide all the problems with the truck with a can of spray paint and a detail don't waste your time going here thieves that's all they are. Thanks

From the owner: Used Truck Sales : Volvo, Freightliner, Peterbilt, Kenworthread more

Is the last 9 months I have spent over $20,000 at the North Bergen location for parts and service…read more The customer service has been frictionless and pleasant. I always received a call when my parts were ready for pickup. I recently ordered parts from the Ridgefield Park location. Never received a call, when I called I was told all parts were in. When I went to pick up I was chastised by the front desk because I didn't realize I needed to go around back to pick up the parts. When I did go to the back I found the desk clerk to be rude as well as the other man in the room. Then mysteriously a part could not be found. Ridgefield Park should take lessons from North Bergen in customer service and how to deal with customers.​

The worst truck repair in New Jersey. Don't go here unless you are absolutely desperate.read more