DO NOT USE QUALITY CHEVROLET FOR COURTSEY DELIVERIES! Not only did the charge me $1000 for my brand…read morenew Vette to be delivered to their NJ location, here are some other great things they gave me for my money: -Corvette was dirty inside and not prepped for delivery even though they knew for days I was coming to pick it up. -Exterior was dirty with sap and bird droppings / not washed. -Paint chip damage on Quality Chevy dealer installed rear wing. -Circles on roof and hood into paint. -Grease from technician on center console, door, inside roof, handles (detailer cleaned inside while I was there but still was dirty). -Fingerprints on paint from where wing was installed. -Factory window sticker not removed. -No demo of accessories. -Wheel pressure was 38 38 39 40. Recommended is 30. -Stuck Quality Chevy sticker on paint when I didn't even buy it from them. -Overall rude treatment from NJ staff (Nancy, Management, Cashier having to put 6k in a counting machine). After speaking to rude Nancy that following Monday to address above, I was told that "I" was the problem. (All of my phone calls are recorded and available to show that I was polite but firm in my requests to obtain my vehicle from them; they had it for some time before notifying anyone of having it). My phone msgs / e-mail were NEVER returned from any ownership or management to address / rectify the above issues. Unfortunately I had to escalate my concerns to GM. I implore anyone using this dealership to look elsewhere.

I just purchased my first car today with the help of Beth. She was so sweet and made my experience…read moresuper smooth!!

I visited several different dealerships over Labor Day weekend. This dealership was rude and…read moreunprofessional. I was interested in leasing a small SUV after test driving the Trax asked what I could expect to pay monthly on a lease. He quoted a number without asking what I was putting down or what my credit score was which I found surprising. When I said that was much more than I wanted to pay he said it was the lowest I could expect to pay. When I got up to leave the shady manager followed us out and said "come back and talk" I told him you already told me you couldn't possibly do better so no point! They are shady and unprofessional. I bought what I wanted from a another dealer within my budget.

I wish I could separate the sales department and the service department. The sales team is a solid…read more5 stars, very helpful and probably the most trust worthy in the state of New Jersey. However the service department is so bad it would be funny if it wasn't my fully loaded 2ss camaro being the bad end of the joke. Most recently I visited because of my interior having multiple bad rattles. I pointed out that this is factory sound system and that the rattles occur at half volume 3/4 bass. The dealership excitedly told me that they had simply turned down the bass and that the problem was solved. Additionally my seat needs to be replaced and my infotainment system likes to freeze. It's been about a month since i visited the dealership during which nothing was done except for a promise to call me back. Still no call back and I have left messages

I have been trying to get the title for a car I paid off since 2019 no luck these are evil people I…read morehave gotten just a run around with these crooks I don't understand how they are still in business

Very dishonest bad people. If they tell you something get it in writing... BUYER BEWARE. DO NOT…read moreBUY A WARRANTY WITH THESE PEOPLE READ THE FINE PRINT.. AGAIN PLEASE PLEASE GET EVERYTHING IN WRITING AND READ OVER IT .. THE SALES PEOPLE CHANGE EVERY MONTH SO GET IT IN WRITING .. IF THERE IS SOMETHING WRONG WITH YOUR CAR OR TRUCK TAKE IT BACK ASAP Response: I bought the 2017 Nissan Rogue in November 17 2000. The tires was bald and the bumper was a little off ..A week later the vehicle was having trouble. I was told I would get a loaner car and the problems would be handled. MAY 2021 the issues have not been address If you address the issues I will delete the post. If not the post will remain. In regards to calling you . You should call me and address the issues. To all future customers let's see if JAB AUTOMOTIVE care about there customers. If you are reading this post the issues still remain a issue Your in house mechanic Troy know who I'am. I HAVE ALSO POSTED PICS OF THE TIRES AND THE BUMPER FOR INVESTIGATION

Stopped in to get some parts for my Honda. Originally talked to Justin over the phone who was very…read morehelpful with what I needed. When I came in I met Glenn in the parts department. Also super helpful and knowledgeable. Once I provided what I needed he got me parts. Fantastic customer service. I'll definitely be back.

I had a very disappointing experience with DCH Academy Honda in Old Bridge…read more I was in active email communication with a salesperson regarding a 2017 Toyota Prius Prime and scheduled a visit to see the vehicle. Prior to today, communication was frequent and responsive. When the online scheduler asked for my phone number today, I explained that I preferred to continue communication via email, which had been working fine. Unfortunately, no one contacted me to let me know the vehicle had been sold, despite knowing I was planning to come in. I drove to the dealership only to be told upon arrival that the car was no longer available. This was a waste of my time and could have easily been avoided with a simple email. Transparency and basic courtesy go a long way when customers are making the effort to visit in person. Based on this experience, I would recommend confirming availability very carefully before visiting.

I finally got everything finalized and my tags. Due to covid it took a long time. I am leaving a…read morefive star review because they could have sent me away as all the other big name dealerships have in the past. They worked with me. They got me financing that was lower as I have ever been quoted in the past. Gregory is the man there he got all my stuff figured out when other people couldn't. Yes there was fees yes it took a while to finalize. They put me into my truck on day one and I was happy waiting for my paperwork to finish. One thing to watch for is if your vehicle is from Canada the warranty may not transfer so be diligent in your research. With all the fees it was well below blue book.

If you like to waste your time this is thebplace for you!!! 6 times I was told the car was there…read moreand 6 times it wasn't. I would get a call from the (sales) or secretary and was told the car is there when would you like to come in just to get a call 30 mins or so later to tell me the car was NOT there it is in inspection. Well, I got a call yesterday 9/7/26 and they told me the car is DEFINITELY there when would I like to come in and see it. I replied today or tomorrow, she said call us ahead of time so we can have the car ready. I called today and told them I would be there in 20 minutes and guess what, THE CAR WAS AT INSPECTION...... COMPLETE INCOMPETENCE, COMPLETE WASTE OF TIME!!!

This is an honest review for Legacy Automotive in Old Bridge, New Jersey. I have recently purchased…read morea vehicle from this dealership in the past few months and this is my personal experience. If I had to purchase another car from them in the future, I would not. I was looking for a particular vehicle which Legacy advertised online. I stopped by the dealership to inspect, and test drive the vehicle. I was only allowed to drive the vehicle on the back roads behind the dealership. They said they don't have dealership plates for me to take it out on the highway. I was like "wow", it seems strange that a car dealership does not plates to allow customers to test drive their cars "that's crazy to me". After I came back from the short test drive we started to talk about the price for the vehicle. To my surprise I was hit with a PVP fee on top of the price of the vehicle plus the standard tax, doc, and DMV fees. This PVP fee was $2695 for the dealership getting the car ready for sale that they had explained to me. This includes a hundred point something inspection of the vehicle. Please read on from what I found after I purchased the vehicle that make it seems like a joke. Even after the bogus PVP fee they tried to tack on the purchase price, I negotiated the fee down and did agree to buy the vehicle. It took a few back and forth and we finally agreed on the selling price. I left a deposit and would come back to pick up the vehicle a few days later. When I came back to pick up the vehicle it was ready that time that I had scheduled, and I was out of there within an hour. Quick advice if you have a bank cashiers check ready the closing would go quicker because you don't have to sign additional paperwork. I came home and inspected the vehicle a bit closer because I am mechanically incline and knew what to look for. Now you remember the PVP dealer prep fee that I was supposedly getting charged? Upon further inspection I found out that these people did not even do the things they had mentioned. First the coolant level in the reservoir was empty. The car could have overheated if I was driving longer. Second, the brake fluid was at the minimum line, and they did not top off the fluids. Third, my TPMS light was on during the test drive, and I thought they would fill air in my tires. I had to go fill in the air myself and luckily it was just air and not the sensors. What happened to the inspection that was supposedly done at the dealership? Guess what? It was never done and proof that their fee is another way they try to scam people to get more money. I wouldn't mind paying for the fee if the work was actually done and now, we know that it was bogus. Please beware of this fee. Here's the next issue, if you are in New Jersey you are given a 30 day temporary plate. During the last week that the plates was going to expire, I called the dealership asking when should get my permanent plates. They just kept telling me its processing and will call me when it's done. After my initial temporary plates expired I called them back and asked if they can get me new temporary plates. The answer was "no" I can not get new temp tags. I asked them if I get pulled over by the police what do I tell them? The rep said the dealership will pay for the ticket. Again strange to me that instead of giving me new temp plates they will pay for my traffic ticket? After 6 weeks my purchasing the vehicle I finally got my permanent plates. This is after all the phone calls and them avoiding me. Someone actually put me on hold for 20 minutes and then hung up on me. This is bad business practice for anyone to do that to their customers. On a side note, I did not drive the car for two weeks because I was afraid of getting pulled over by law enforcement. I actually did the dealership a favor by not risk driving with expired plates. Luckily, I had another vehicle to drive in the meantime. Other customers who does not have a second vehicle will run the risk of being stopped by police. Overall, I liked my vehicle but not like the purchase process. Funny they advertised their service department can service all type of cars and needless to say I won't be bringing it in for service. From the bogus extra dealership prep fees to the long time it took to get my new permanent plates I would not come back to purchase another car from them. Even if the price is good, they will hit you with the bogus inspection fee that they do not perform on the vehicle. There are other people on these reviews who also went through the same experience. The dealership might say this is an isolated incident, but others posted similar experiences if you guys do your research. Buyers Beware is my advice.

Legacy asked for a $7k deposit, they assured would be returned, to hold a vehicle while I flew into…read moretown and take a look. When I got there the vehicle was not at all as described online, so I passed on purchasing it. It has now been 12 phone calls and a month later and they now hang up on me when I call. DO NOT buy a vehicle from the skeezeball salesmen. They are dirt thieves through and through.

I have purchased 5 cars from Jeff for myself and my family He is outstanding and now in the…read moreprocess of another would not go anyplace else and I live far from his place

So, you see reviews on here that are good, and some that are bad, and you ask yourself "Which one…read moredo I believe?" My suggestion is believe them all. I also had the experience I'm reading in the negative reviews. Jeff sold me a lower priced Volvo. Buyer beware, I guess. Check Engine within a month, and the engine leaks, and so does the coolant. If you fall for his earnestness, just remember, it's all to get you to sign your money over. Can you get a decent car there? According to the good reviews, it would seem so. But the man looked me in the eye, told me the car I was getting was safe for my college aged daughter. He told me he would be comfortable with his own daughter driving it. He was lying to me. All's fair in love, war, and used car sales, I guess. But these horror stories are true. Just factor that risk in when thinking about buying from this place.

Do I recommend this place? Can't say I do. Here's what I witnessed there yesterday while trying to…read moreget some customer service issues addressed. An elderly woman is there with her son. A saleswoman is getting pushy with the woman. Woman wants time to think, saleswoman pulls out all the aggressive techniques, pushing her to sign immediately. Another couple was also waiting around for a customer service issue. (If you have a customer service issue you spend a lot of time waiting. Because that's not where they make money. So they just let you sit around all day waiting.) The husband expresses some support, telling the salesperson to back off and let the woman think if she wants. Immediately, another man, apparently a Payless employee, jumps up and starts lambasting both men to stop harassing the saleswoman! (It was pretty clear that the only person harassing was the saleswoman! Until this guy jumped up anyway.) The son and husband both affirm their position, and this Payless employee gets into the husband's face, asking if he wants to take it outside and settle the matter there! I couldn't believe what I was seeing. Neither could the saleswoman, fwiw. She was astonished too. Apparently this was outside the aggressive sales playbook. Anyway, the husband managed to diffuse the situation and the aggressive employee went outside himself. My customer service issue was not satisfactorily resolved. Neither was the other couples. So, all I can say is, be careful going here. You'll get pushed into something you regret and then neglected when it doesn't work.

Payless auto sales aka Trophy Auto Lounge : This dealership's pricing practices are extremely…read moremisleading and designed to lure customers into predatory financing. The vehicle I looked at was advertised online for $11,298, but once I arrived things changed quickly. The out-the-door price for a cash purchase jumped to over $18,500. The reason? The advertised price only applies if you agree to finance through the dealership under their terms. If you want to pay cash, they start piling on non-sense add-ons and fees such as transport charges, warranty packages, and even something called a "finance coupon recovery" fee. These are essentially penalties for not financing the vehicle through them. When I declined all the unnecessary extras and said I was only willing to pay the vehicle price plus legitimate costs like sales tax, title, registration, and their already outrageous $995 doc fee, the total came to about $13,480. Instead of working with this honest price structure (which they argue is their website disclaimer), they came back and said they would "meet me in the middle" at $15,000. That tells you everything you need to know. The advertised price is not a real selling price -- it's simply bait to get customers into the dealership so they can pressure them into high-profit financing agreements where they likely make money from lender kickbacks and inflated interest rates or when paying cash attempt to pad their pockets additional profit charges. Make sure you read the fine print on their website carefully before wasting your time. This dealership advertises artificially low prices that are simply a get you in the door advertisement and have no intention of selling any vehicle at the price unless they can rob you somewhere else during the purchase. Transparency and honesty matter when buying a car, and unfortunately, I did not find either here. Finance Coupon was the funniest additional charge I have come across in a while. This dealership appears to be engaging in the exact type of deceptive pricing practices the FTC recently warned 97 auto dealership groups about. The advertised vehicle prices seem to apply only if customers agree to use the dealership's financing, while cash buyers are suddenly hit with inflated pricing, unnecessary add-ons, transport fees, warranty charges, or other questionable costs. The FTC has made it clear that advertised vehicle prices must reflect the true "all-in" price available to all consumers, excluding only government taxes and title fees -- not conditional financing incentives designed to push buyers into high-interest loans. Advertising artificially low prices to lure customers in, only to change the terms based on financing, is misleading and undermines consumer trust. Unfortunately, they specifically want uneducated consumers to purchase from them. The sales staff was nice but are unfortunately the face of the ownerships deceitful practices. It took a lot of restraint on my part not to interfere with the customers next to me who were getting robbed and had no idea.

Me and my fiancé went to look at a car. We loved the car and my fiancé wrnt the next day to buy the…read morecar . He had the car for two hours and check engine light came on . Je called the sales people and wanted him to tale car to someone in Bayonne to look at it stating it's just a sensor but in all actuality it was the timing chain ( which is not a quick fix). He took car back and demanded his money in which he paid in cash.. They gave him a check instead of cash . I will never refer anyone to them mainly because we asked before we bought car if the timing chain was changed the dealer said yes they cars are throughly checked before they put them put out on lot .

Purchase a vehicle from them in February Vehicle has a lot…read moreof pending issues that are not covered through the warranty provided Warranty does cover anything

Definitely a satisfied customer, if you're looking for a great deal on a used truck this is your…read moreplace. They offer great customer service and they will go out your way to make sure you're taken care of and leave with exactly what you want. Operated by a family business which i love they have got my business from now moving forward!

NJ truck spot is a great dealership in many ways, they have a large section of truck across the…read moreboard from 14ft to 26fts box's and everything in between. Family owned business! Locals, and always getting new inventory in, trucks coming in every week. Busy location a bit hard to get to coming from New York but, great spot to look for a used truck! Ask for Omar was great to deal with, only dealership I've seen that goes the extra step!