In the past few years, KBS completed renovations for us involving, two full kitchens and one…read morekitchenette, five full bathrooms, two powder rooms AND two double car garages, PLUS bedrooms, living spaces, hallways, storage rooms, floors, lighting, carpeting, pantries and more in our two homes. All showcase quality IMO. Thus, we've plenty of recent experience with KBS outfit and feel confident in making the highest recommendation. In summary - KBS is not too big nor too small, not too expensive but not cheap, so they were just right for us - average homeowners who seek the very best value. In this regard, KBS was just right. Some highlights........ 1) The crew is experienced and cohesive. They've been together for a good long time. They work well together and we never observed inefficiency. They just work hard all day long. 2) I never had to worry about workers in our home. Honest, polite, professional, kind, and responsive are words I'd use to describe them. 3) Communications were timely and valuable. My advice is to take notes of every communication for reference. In one case we forgot it was our responsibility to acquire an appliance. Uh oh, it was our fault and a written record would have been useful to refer to. Yikes! 4) The budget estimates were honored. there was no bait and switch. Prices were transparent to us. 5) We enjoyed reviewing recommended selections of cabinets, floor, hardware, appliances, sinks etc. Today, we feel somewhat knowledgeable with KBS as our tutors. 6) Cleanup and construction debris was timely. Thanks! 7) The crew was OK with our two dogs. I think our doggies missed them when the jobs were done. Final note: The sign of a great contractor is NOT that nothing goes wrong. Rather it is how the contractor responds when something does go wrong. In this regard, KBS took care of problems I was not even aware of, and when I was, they swarmed to make it right ASAP. For example, a quartz kitchen countertop cracked. Surprised. The piece was faulty. The crack was not due to poor installation. We only had to make one call to Dan who took care of it. Easy peasy. No hassles or haggles about responsibility or cost. Perfect. I've a few more impressive examples. So the more work we observed, the more confident we became in KBS. In my life "trust" is earned and hard to achieve in the contracting world. So, it is with pleasure to say KBS was trusted. We'd hire them again whenever we have a future need. Simply excellent!

We just used the Kitchen and Bath Studio to fully renovate two-thirds of our townhome. To say we…read moreare pleased with their work is a massive understatement. This was a big project and from the moment we met with Dan, we knew we wanted to work with him. He helped us redesign our first floor (including kitchen and bathroom), meeting with us multiple times to come up with a design that worked for our needs. He helped us figure out what materials and design elements worked for our home, really going above and beyond to help us make a lot of decisions. His experience meant that he was able to take our vision of what we wanted our home to be and turn it into reality. The actual project itself could not have gone better. The crew was phenomenal. Their attention to detail and quality of work was exquisite. We did not run into a single issue for this entire project and the final result massively exceeded our expectations. AND it finished ahead of schedule! We HIGHLY recommend The Kitchen and Bath Studio. Dan and his crew were wonderful to work with and the quality of their work is exceptional.

We stopped by to have a look and they do have a pretty decent collection of dinnerware and China. I…read morebelieve they are primarily a restaurant supply place, but they do have a retail outlet, although not best suited for an individual retail purchase as they are pretty expensive but there are still some good deals to be had if you're looking.

Be advised: If you have a hard time displaying self restraint with your spending, do not come in…read morehere with your entire wallet/purse. This place literally has something for EVERYONE and will have you dreaming about entertaining large crowds IMMEDIATELY. From the novice Food Network watcher/cook, to the experienced chef -- Cogatay and the teams hospitable disposition combined with their quality products will have you forgetting the constraints of your kitchen cabinets, personal inability to cook, or serve a superior mixologist. If you haven't given this place a visit, you have to make it a priority immediately. Be certain to ask about their sales as you will be flabbergasted by the ability to begin hosting/cooking with ease, class, and personal style.

WellCraft Kitchen and Bath remodeled a dated basement bathroom and replaced carpet with waterproof…read morewood flooring for us, and I highly recommend them. We remodeled three bathrooms the previous year with another company, which had a lower estimate than WellCraft. Wish we had gone with WellCraft for all of the remodeling, as it would have been money well spent. WellCraft did what they said they would do, on time and on budget. Throughout the project, they listened and gave sound advice. Any remodel is disruptive, but WellCraft made the process as painless as possible. They were also flexible, and respectful of our time and privacy. Ali made creative suggestions on design, and brothers Jose and Steve executed with a high degree of skill and craftmanship. I especially note Jose's work ethic--it was amazing what one man could accomplish in a day.

WellCraft kitchen and bath did such a great job with transforming are small half bathroom/powder…read moreroom into a full complete bathroom with a new standing shower. From the beginning, all the way to the end product WellCraft made the whole project seamless for me while also ensuring all the details were to my standards. Sara, who was in charge of the design, walked me through every detail and made the design/consultation fun. She did a very good job at bringing my vision of the bathroom into life while also recommending materials that would best compliment each other. As far as the actual construction, they worked in a very timely manner, and completed the work within the deadline I provided. All of the construction details were thoroughly looked over throughout the entire process. The tile work is beautiful and makes everything look so clean! Overall, I am absolutely in love with our new bathroom, it really makes our house pop and I enjoy using it everyday. Highly recommend this company for your next bathroom renovation!

We happened to be in the shopping center driving by and I saw they finally opened! I believe…read moreopening day was last week, on 8/15 or 8/16. We walked in to see what they carried, it's been a while since i went appliance shopping and I almost walked out with a new washer/dryer set. Sami and his colleagues were all extremely friendly and knowledgeable about the appliances. I naturally gravitated towards the newer ones with all the bells and whistles. They sell a washer/dryer in one...I knew these existed, but it was nice seeing it up front. They are having a grand opening sales and gift card rebates until the ~25th of August. One thing to note is that they do charge for the accessories, which is essentially covered by the gift card rebates and instant sales. Anyone in the market for new appliances should definitely check out this store and take advantage of the sales and gift cards. There is plenty of parking available in front of the store, also shared by neighboring stores.

Absolute Negligence, Property Damage, and Zero Accountability!!! I am not one to post negative…read morereviews ever and always try to resolve any issues with the business directly. This experience has honestly been the worst experience I have had with a business so I feel I need to share with other consumers. We purchased all new kitchen appliances from Bray & Scarff and spent approximately $8,500. From the very beginning, this experience has been a nightmare. Nearly every appliance delivered was damaged, forcing us to reject multiple deliveries and wait for replacements. This alone caused weeks of disruption and frustration. The worst issue, however, was the complete incompetence of their installer. When installing our new refrigerator, the installer failed to properly connect the water line, causing an active leak that went unnoticed for 2-3 weeks. By the time we discovered it, significant damage had already occurred to our home. Bray & Scarff sent someone to inspect the damage and acknowledged the issue, stating they would submit a claim to their insurance carrier, Travelers. That is where the accountability ended. Travelers has been unresponsive, dismissive, and obstructive. Phone calls go unanswered, and we are repeatedly told to file a claim with our own homeowners insurance instead -- despite this damage being caused by Bray & Scarff's installer. This would unfairly raise our insurance premiums and shift responsibility away from the party that caused the damage. The combination of damaged products, negligent installation, property damage, and insurance runaround is unacceptable. We trusted Bray & Scarff with a major home purchase and were met with carelessness and refusal to take responsibility when it mattered most. If you value your home, your time, or your peace of mind, do not use Bray & Scarff. We are now exploring formal complaints and legal options.

Chris and his team came out on a weekend and did the replacement within 30 minutes! Great value,…read moreprofessional service, white glove and efficient. He also educated me on what rough in measurements should be, he also provided discounts for me in the future as a repeat customer. Will shop again here.

If you need a quick cheap toilet installation the company is fairly prompt. But unfortunately the…read morecustomer service is in the "toilet". Chris did not have all the parts needed for the install in our home. Said he would be back when the parts came in but has yet to do so. (It's been three weeks) also had him install a toilet at my business and promised to replace the seat w commercial grade and that didn't happen. Also toilet rocks back and forth like it's on a pivot. No return phone calls no return texts. He's ghosted me... period. I absolutely do not recommend this company at all.

Recently purchased a Washer at the Store. Jim Arata (Store Manager) provided OUTSTANDING service…read more Some words that come to mind are: Professional, Customer Oriented, Knowledgeable, and very Helpful . The Delivery folks who installed the Washer were equally OUTSTANDING. They meticulously removed the old Washer and proceeded to install the new washer. Before leaving, they insured and left the Laundry room was cleanliness. Definitely, Jim Arata and others are Ambassadors for Bray and Scarff.

I purchased a very expensive GE washer and dryer. The washing machine stopped working a little…read moreafter one year. They sent a service rep who ordered parts. Parts came in after not having a washer for two weeks. He puts the parts in and still doesn't work. So now we will be waiting again for parts and hope they can fix this. Here's the problem with Bray and Scarf. Good luck with anyone picking up the phone at the service department. If they do answer they are less than helpful. I called the store several times in Sterling and asked for the manager to call me. Still has not called. They take no ownership in their products they sell. I think Bray and Scarf used to have a good reputation years ago. But that's clearly over. I will never buy anything from this company again. Sadly you get better service at the big box chains. Update: The repair technician came to my house, and the parts he brought did not fix the machine. GE advises ordering additional parts. I called Centricity, the warranty company (All warranty claims go here). They told me that Bray and Scarf have not yet sent them the request for repairs. This is 4 days later. Additionally, the technician informed us that Bray and Sacrf do not determine when they reach a decision on whether the machine is unrepairable. However, Centricity told me that it is the technician from Bray and Scarf who makes that determination. So clearly, no one wants to accept any responsibility So, I called the service department, and again, I could not get through to anyone. Waited on hold several times, then was disconnected. So I called the corporate number, and the receptionist told me that they are "checking the lines." I assume she meant there is a technical issue. However, this has been my experience over the past several weeks: no one in the service department answers the phone. Also, the manager from the Sterling VA store has not returned my call.

Alan and Ramon at GBC are so thorough and created a fantastic and smooth remodel for my kitchen. I…read morehighly recommend this Ashburn based team!

From the owner: Our showroom in Ashburn, VA, GBC Kitchen and Bath, is dedicated to fulfilling every remodeling need…read morewith a specialized focus on kitchen and bath. We offer a combination of efficiency, quality craftsmanship, and elegance in each personalized project. GBC Kitchen and Bath is committed to providing a safe and enjoyable experience for all who enter our premises.