Excellent maintenance. Sometimes people will choose an apartment because it's the newest apartment…read morebuilding, but I wouldn't choose based on that. I would choose the apartment that has the quickest and best maintenance crew. I can't imagine a crew being any better than what they have at Bexley Mansfield.

I lived at Bexley Mansfield for 13 months, and I genuinely regret it…read more Let's start with the noise. The complex is loud throughout the day, which you might expect with kids at the pool -- and that's fine. But what wasn't okay was my neighbors blasting music day and night so loudly that my walls and furniture would literally vibrate. I lived on the first floor, and after just a month, my upstairs neighbor got an aggressive, constantly running/thumping/barking dog. I love dogs, but this one would keep me up all night -- and I wasn't the only one complaining. When I knocked on their door at 2:30AM, they wouldn't answer, even though I could clearly hear them behind the door. Repeated noise complaints to the office went nowhere. The staff kept saying, "We're working on it," and that the dog wasn't even allowed due to breed restrictions. Second major issue: blocked garage access. I paid extra for an apartment with an attached garage because i saw reviews stating parking was scarce (which it was!) I work in healthcare and need to be able to leave quickly when I'm on call. Multiple times, someone else would park directly in front of my garage, trapping my car inside my own garage. I had to Uber to work several times because of this. When I contacted the towing company listed by the complex, they told me the soonest they could come was in TWO DAYS and suggested I talk to the leasing office about reimbursing my Uber costs. When I did, the staff just said, "That's strange. The towing company never told us that and that's an issue if they weren't able to tow" and refused to reimburse me. No solutions, just shrugs. Third, and worst of all: unsafe living conditions. There was a long period of time that my apartment smelled like gas. When someone came to check and told me a neighbor was storing tractors or machinery in their garage -- and the gas fumes were leaking into my apartment. I had to breathe that in for weeks. Also worth noting: when you call the number for complaints , they'll tell you they're logging your complaints and submitting them. But when I followed up with the apartment complex they would tell me there was no record of any conversation. That alone tells you a lot about how this place is run. There are so many other things I could mention, but honestly, even writing this is bringing back all the frustration. If you take anything away from this review, it's this: Do yourself a favor and do not rent here. Moving out was the best thing I did for my peace of mind.

We moved here from next door at Alcove Oaks. We love the area but Alcove Oaks has really gone…read moredownhill. I'd been aware of Copper Chase of course living next door but had no idea how nice it was until we got fed up with our previous complex and came here. I believe this complex was originally built as condos so they are much better built than the typical apartment. High ceilings upstairs and downstairs, lights in every room, multiple ceiling fans, wet bar, patio and master bedroom storage areas. Plus two bedroom units have a garage...and it's bigger than I expected. No need to worry about banging your doors in the walls getting out. The floors don't creak, each unit seems very well isolated in terms of noise. Keyless entry, smart thermostat you can control with the panel or an app on your phone. Well lit at night, feel much after here only 500' from where we used to live.

The office staff is extremely helpful, attentive, and considerate…read more Our move in isn't what I would say is typical (the previous residents did not leave when they were supposed to, therefore hindering my move in process), but Copper Chase did everything they could to make the move-in as smooth as possible. The apartments have a great amount of living space. I love the area that we are in and have WONDERFUL and friendly neighbors! It's extremely quiet and not a lot of car traffic.

Been here going on my sixth year, I like it here and the price is right. My only suggestion is…read moremake sure you get the size apt you want right off the bat. Don't compromise because they don't let get a bigger apt once you move in, that's where you stay. Doesn't make sense to me, but that how they do it. I have the efficiency without the loft. I like it but wish I had gone for the 1 bedroom.

I currently live at Shadow Brook Apartments. I renewed my lease after living here a year and I…read morereally enjoy it. The grounds are well maintained, the staff is friendly and knowledgeable, and quick to respond. The structure of Shadow Brook is a non profit and the apartments are leased for ranges, based on your income (though it IS NOT section 8 housing). They offer efficiencies on up, and are usually on a wait list. They only show apartments on Fridays and do not always have one to show each Friday, though they do have a photograph album of model apartments and floor plans. Initially I was nervous to rent an apartment without seeing the unit first, but I couldn't be happier. With the option I chose (the loft style 1 bedroom) I have plenty of space and am able to live on my own affordably ($490 a month rent). Many of my friends and classmates pay nearly double to live, in many cases, a worse complex. When I moved to Arlington and told people I live at Shadow Brook I usually got an odd look, and some informed me that it used to be bad, but that was before Foundation Communities bought it a couple of years ago. Today, I have never felt unsafe nor have I worried about being ripped off or felt like my neighbors were shady. Upon my renewal they cleaned my carpet for free, they offer residual pest control and special request pest control visits each Wednesday (at no additional charge, without limits) and they use ABC Pest and Lawn. In the back of the complex is a boys and girls club and at tax season United Way sets up and helps you file your taxes for free. At least once a month they have a "produce day" where fresh produce can be bought at a good cost in the front of the building. Its close to UTA (actually a shorter bike ride for me than a drive due to the traffic on Cooper) and well located. I will renew again next year if it continues to be the wonderful property I have enjoyed.

Callie, Daniela and Shawanda, made our experience great here. We visited several places in the area…read moreand Bexely on Main gave us a 5 star treatment as we toured the property and all its amenities. From a state of the art weight room, to a semi-private mailing area to a beautiful pool and outdoor area, the Bexely felt like luxury. Immediately Callie and Shawanda made my husband feel greeted and heard when he toured on his own and then Daniela was knowledgeable when we brought our whole family to see the place. Our unit is still being power washed before moving in, which I appreciate the extra effort to make the place as new as possible before we start living there! All in all, you'll be very welcomed here and likely have a great experience!

I had a 9-month lease with another individual. I moved out. The other individual moved to another…read moreapartment in the complex. First, they transferred the deposit to the new apartment which I did not agree with. They then determined that the other individual needed to pay a new deposit after he moved in and they mailed me the deposit after the 30-day Texas code and blamed us because we did not fill out paperwork that they never sent. They removed monies for urine-stained carpet but did not identify this via the move-out inspection. I would recommend that you find another apartment complex within Mansfield. Not worth their poor management.

There's never a time that I've visited the office and was greeted by Mylisa, she was friendly,…read morepatient, very helpful and did it with a smile. Brenda

I've been living at this property for about 4 years now. I can honestly say I really do enjoy…read moreliving here. The staffing here are professional, friendly and hardworking. Rashawn and Pablo always come around and make sure everything is working or take the time out to explain things. Small or big they'll come through. Thank you guys!

The Julian was the easiest apartments I've ever gotten into. It was cool at first living here. The…read moreleasing agents and the management really didn't care about much and I thought it was cool until bad things started happening. I loved my apartment when I first moved in I overlooked a lot of the bad things prior to moving in that I didn't catch at the time I was viewing the apartment. First the tub in the 2nd bedroom was stopped up when I checked to see what it was it was like somebody had a whole wig down the drain. I was cooking dinner for my family like the second night in and I was using the oven, and I pulled to open the oven and one of the side panels came off and cut me. I was like what the heck I didn't even pull the oven hard and when I looked at it, it wasn't plastic it was aluminum when I opened it up it was a red bull can. The plastic sides were missing on the oven, and they bent up a red bull can I guess to make it not noticeable that the sides on the oven were missing. When I called to let Leah know what I seen because I didn't want to be charged at move out, she wasn't surprised and said that's what they do. Next the water pressure was super low in building 6. I would wash dishes and it would take me FOREVER!!! I called maintenance out to check to see what was going on all he did was change the washer and said the water pressure was low because the construction was across the street and it was nothing he could do. Mind you I moved in before they even started digging and the water was still the same. Every time you see maintenance they are either smoking or just riding the golf cart around. The younger man they recently hired they had him doing everything while the others just watched, smoked and instructed him on what to do. Summer months people would always be soooo loud at the pool all night even the leasing agents that live in the community partakes in the all-night drinking and loud music it's like as soon as they clock out from work they head straight to the pool and do it every and all weekend. When you're late on rent if you need a filter changed, anything fixed, or if you signed up for the concierge service they don't do it until they receive a payment. And apartment manager feels like she has to enter your home while you're not there to deliver the letter inside your apartment. Lord knows what she does when she goes in. I had to start putting cameras up inside my apartment. One night I witnessed at around 3AM I was going to work I seen two guys in all black with mask on one was pulling on the door handle of my car, and the other was going through the trunk of someone else's car. When they saw me coming around the corner, they took off running. I called the police they took my statement and said they would inform the front office. When I returned from work, I noticed the apartments did not have any cameras only the leasing office. I went to the front to let them know that I was the one that witnessed what happened that morning and that they should let everyone know to make sure to lock their cars before they go inside. Me and a couple of other neighbors witnessed some trunks being open a few mornings while taking our dogs on a walk, but we thought nothing of it. We would just close the trunks down thinking they hit the trunk button on accident or something. Until I witnessed what happened that night. I figured this probably happens often while everyone is sleeping or at work overnight. They told me they would send out a mass message on the neighborhood portal which they never did. And that many people come over to rob this area because its right off the highway. Which did not make the situation any better. So, a couple of nights later I've seen the same build of young men out walking around this time with only hoodies no mask and one of the young men looked like the leasing agent's son. And I wondered if this is why things are not being reported or taken seriously when it comes to theft or anything going on in the apartments because they are aware of what's actually happening. But in my experience if you just need somewhere to move in quick and somewhere that doesn't do snappt you can live here. But if you want to be somewhere safe where you know you won't be robbed or your paying rent every month and things are going to be good this is not the place for you. I love Mansfield but these apartments was not it.

good manager nice people safe apartment good 5 stars would lease again really friendly peopleread more

The parking situation at Harmony Apartments is a mess. Most of the spots in one section are…read morecompletely unmarked, and there's no clear signage telling visitors where they're allowed to park. Only three visitor spots are labeled, and one of them is so faded it's basically unreadable. Because of how unclear everything is, my car was towed late at night even though I had registered with their QR system like the sign instructed. When I tried to get answers afterward, I got two different stories from the apartment and the tow company about who even authorized the tow. Even the resident I was visiting didn't know the area was supposedly "resident parking," because nothing is marked. If you live here or have guests, be extremely careful about where you park, because the signage and markings are inconsistent and confusing.

I live in harmony apartments & the place is a gd place to stay. The residents that stay there get…read morealong with eachother. Nice & quiet. Kept clean. I recommend it.