Steel Vet was wonderful. My cat was having an issue with his ear. When I called, they squeezed me in the same day (it was a Friday and they did not want my cat to go through the weekend with an ear, not feeling well). Once I got there, they were sweet and kind and gentle with my cat. They answered all questions (even ones not relating to his ear) and treated him for his ear infection. Before they sent us on our way, they made sure to ask if I was ok and knew what I needed to do to continue my cats recovery. We will go back when needed. read more

No compassion for pets or their owners, they don't seem to be able to communicate properly with their clients. I would absolutely steer clear!!! read more

do not go here.. our sweet 2 year old Rottweiler never woke up from surgery due to Dr. Bob. do not trust him with your baby.

Beware, it does not matter if you have a life-or-death situation come up in your life even after years of being a good customer here. Never once being late to an appointment. Never once canceling, always paying your bill on time. If something happens like your son being admitted for sepsis to the hospital after a drunk driver hits him, And then has emergency surgery, where he loses his kidney and you accidentally forget to call and cancel your appointment because you were living in the hospital with him, dealing with the worst possible nightmare situation that you can imagine. if you No show that one appointment, (ever) they charge you $100. Zero empathy and zero compassion. They only care about the business, even in outrageously understandable situations that have never happened before and they will get their pound of flesh, no matter what. ***Update, I don't remember actually agreeing to this appointment. In fact, I know that I didn't, because I was concerned about money and the situation with my son at that time, and she went ahead and scheduled it anyways. That means that this place uses extremely underhanded and cutthroat manipulative tactics... Taking advantage of somebody in the worst possible nightmare scenario of their life is not only unethical, it's absolutely disgusting. read more

unless you are taking a farm animal I wouldn't put my dogs in their care again. They have misdiagnosed or been unable to provide the care needed. dr Horner has no compassion with the people or animals that are his clients. read more

would not recommend. They used to be good, but have been very disappointing the LAST couple years. The office staff is very rude and they use a lot of excuses for not doing what is necessary to help your pet. I decided to leave their practice. read more

I initially chose this vet for my reactive LGD breed per the breeders recommendation. They have always been amazing with him so it was worth the drive from Pittsburgh. They do not work with online pharmacies and do not price match. They'll give a nice coupon for your first order but that's about it. I was perfectly okay with this because their costs for visits are reasonable compared to costs in Pittsburgh. But now, despite offering various heartworm medications on their online pharmacy, they will only approve the combination flea and tick (if using a topical or seresto for fleas and ticks) which are coincidentally the most expensive. Even more expensive when you have a large dog thus requiring two orders rather than one due to weight guidelines. They stated that topical treatments and collars are ineffective for tick borne illnesses and this is the reason to only prescribe combination heartworm. Super weird coming from the first vet I have ever used that has never pushed the Lyme vaccine or even recommended it. I was told that they've concluded that seresto is ineffective not by any scientific studies but rather patient experience. Seresto is notorious for not working if not used properly (ie close to the skin). The solution was to either be forced to purchase heartworm protection 3-5 times more expensive than what he's been using for 4 years with no issue or switch vets and have him lapse on heartworm medication at the start of warm weather. I could also go on about a lack of professionalism but I'm sure you can conclude that yourselves after reading the atrocious responses to their negative reviews on google. Poor management and oversight of the actions of that management can and will destroy any business. read more

I had Dogs for 30+years and never had ANY put under just for Blood Tests, 2 months earlier they tried the Jugular on the neck and they said She was panting and and mouth was turning Purple so they stopped (Thank God) and said come back in a few months I said o.k. I'll also get her rabies shot then..So before the 2nd visit I was thinking one or the other and I said if you can't draw Blood from her leg just give her Rabies Shot. I repeated it twice I guess they thought I had a attitude and gave her her shot and guess what she drew Blood from her leg.. When I was near home they called and said she tested positive for Lyme Disease and they was gonna give her Doxycycline Tabs I said can I pick it up Thursday? (Closed) then I said o.k. I'll be there Saturday Fine Then i asked would Ivermectin help she said no!! o.k. I'll be there Sat, Get a call back in 10 minutes saying I was Doubting Their so called Profession and not a Patient anymore I said how about the Doxy? she said No so I said your gonna let my Dog get worse She said Sorry can't help ya I was patient at the time then I gave her a few (choice) words and hung up. I'm with my Dog 24/7 365 and they see her for less than a half hour and they know her more than me? I went to a Vet in Ohio and no problem getting the Doxy and they asked me a lot of questions (which is good) I'm goona keep them. Now as for Steal Valley Vet their staff is run by a bunch of Karens and Oh Boy you don't question a karen.. Hate to see them go, But I'm GLAD they Left..Not Recommended by me Jim D read more

My foster dog has been undergoing treatment at this practice, unfortunately his previous owner did not keep him up-to-date with his monthly preventatives, and as a result he ended up with heartworm. I have found Dr Bob to be very personable, knowledgeable, patient and takes the time to answer all my questions. I also find the front desk personnel very friendly. read more

I have been with Dr. Mihalvich for many years,,,since he worked out of his father's garage. Took my cat there on a Wednesday for severe vomiting. He got an exam, x rays , bloodwork and rehydrated. X rays showed a possible string wrapped around intestines Was told; we are closed Thursday, call Friday morning for further x ray results. Called Friday, no results, maybe not till Monday. NO TIME FOR THAT!!! Keep in mind, the intestines can be severed and die off. I lost my composure and was told; You Have Burned a Bridge. Do not return. Good luck with your cat.... Not somewhere that you probably want to take your beloved pet!!! read more

Zero stars!!!! I was going to steel for about 13 year's and I'll NEVER go back. Took my 12 year old cat in who was obviously sick, they took bloodwork, gave fluids, got told his kidneys function was high and he was feline HIV positive, $400 later they say go home and see if he feels better by Saturday, if not we'll do an x-ray to see what's going on with his kidneys. Not even 24 hours later I'm putting my cat down and spending another $1,531.10 because he had a pocket of puss in his stomach and was septic. Steel NEVER said his blood cells count was off and he had a infection until I paid for a second round of blood work through PVSEC and called steel to ask. Steel could have said his blood cell count was OFF and do an x-ray that day but they didn't! The vet at Steel also gave me FALSE INFORMATION on feline HIV. read more

Apparently in a situation where time is a priority if you state you will try and get an animal seen elsewhere you get banned. Shout-out to Victoria for being SO incredibly rude. This facility USED to be great but based on the other reviews it's clearly no longer worth visiting. read more

Don't go there honestly! I've been through many bad experiences with them. From my dog dying and they would not see her. She had been a patient since 2005 when she was a baby. My cat has been having problems and they gave him the wrong medication. Also further problems with the office staff. Please believe me go somewhere that truly cares about your fur baby as much as you. Also I went on the BBB website I'm not suprised they are not BBB accredited. Yes I filed a complaint. Just awful how I have been treated by their office. read more

Steel Veterinary Services - BBB - Veterinarians Near Me - Washington, Pennsylvania

I ABSOLUTELY DO NOT RECOMMEND THEIR SERVICES! I had two male cats neutered and contracted feline parvovirus from this facility then refused to take responsibility when I told them my cats were not sick prior to surgery! Myla treated myself and my pets with absolutely no compassion and no respect. While I'm the exam room she was angry that I mentioned I thought they had gotten sick from her facility and proceeded to slam the door in the face of her colleague because she was pissed at me for saying that. She does not care about anyone's pets and it showed!!! read more

I took my 10 year old dog here in the end of May, with the suspicion of having cushings disease. My dog was drinking CUPS AND CUPS of water. And urinating frequently. (Cushings disease is the adrenal gland creating too much cortisol (stress hormone) and in tern, makes him pant, drink water.) The vet (Dr. Horner) disregarded that thought and immediately stated he was in congestive heart failure. That he needed blood work and xrays done immediately. (Blood work was done that day (which was all normal, other than calcium) and had to return a week later for the X-rays because their machine was down) A week goes by, I have the X-rays done, I had to pay an expedited fee to have the results in 4 hours. OVER 24 hours later, I get results that his heart is enlarged as well as fluid. When I called questioning why I paid they fee with no results , I got the run around and was told I'd get a call back. Eventually, they called. Put him on a diuretic, for congestive heart failure. 1week later, my dog was vomiting his weight in fluid. On serval occasions that morning. I panicked, called them, called off of work.. and got him seen that day. They gave his an anti- nausea medicine, an antibiotic, and now prednisone (steroid). Now instead of congestive heart failure... he now has a collapsed trachea. He finishes the prednisone, wasn't really feeling much better, so I call again. They tell me they'll prescribe 10 mg of the prednisone, to order it online and not call again for that.... Well now at this point, over $1000 dollars later, no diagnosis, no improvement, I decide to take him to another vet for a second opinion. Steel would not send over all of my dogs records. I called 3x and the new vet emailed, requesting his records. The fee motes we did receive, I was notified that my dog had an enlarged liver, with fluid around it. ... NOT his heart. The diuretic made him ill which caused all his vomiting. Prednisone is not good for anyone one or pet that has any heart issues. Within a week, at his new vet, he has the proper testing done, and was diagnosed with cushings disease, and is on the proper meds. I call steel valley to discuss this entire issue.. I speak with the receptionist, asking for the manager or someone in charge. I explain the situation... and she stated she would find someone to talk to me. After being on hold for 5 minutes, I was hung up on. Called back, was sent to voicemail. Called back, and was told someone would call me the following day. The next day, I received a call from another receptionist, who was "elected" to speak with me. She again, doesn't resolve anything. Says someone will call me the following Monday. Monday afternoon, dr Horner calls me. Did not want to listen to what I had to say. Was argumentative, rude, unprofessional, and disrespectful. He told me he'd refund my last visit. That as far as anything else, I have no argument. And hangs up on me. Office manager calls me and tells me I have to go into the office with my debit card to receive my refund. So... I do. Tell the lady I'm there for my refund after the vet was rude and hung up on me. She goes and gets him. He's yelling at me telling me that he didn't hang up on me, that I need to get my facts straight. I finally just tell him I don't want to speak with him anymore. I'm trying to have this entire issue rectified and he's too rude and unprofessional. Advised I'd be in touch via attorney. At this rate. He looses his mind. Won't let me leave. Asked for me to go into an exam room and speak with him. I get shoved into a room with him, the office manager, and a receptionist. He starts off by telling me I'm very disrespectful by my comment about an attorney. Then the office manager started on me about not being happy with their services. After 1/2 hour, nothing was resolved. I asked for a cope of his records. In the notes, it states he does not have congestive heart failure. They made my dog sick!!! I took my dog here for treatment, to get him help. The vet has no idea what he's doing. Made guesses, and made him even more ill, from the diuretic and prednisone. Thankfully I had enough and took him elsewhere. I'd also like to add that he had the audacity to call my new vet and I'm sure, treat her the same way.. take your pet elsewhere!! read more

Took me a very long time to finally do this, so I'll be straight forward with this. Please if you love your pet do not take them to this place. Here is my story: My Marley stopped eating and dropped weight, so I knew to get him to a vet, well I chose steel. I took him in the so called vet came in and before running any tests he strait said my Marley had lime disease, so he did blood work and it came back that Marley didn't have lime disease and that's all he checked him for. He prescribed him a couple medications and charged me $400 for the blood work and medicine and sent us on our way. I give Marley his medicine for the next couple days and he started eating, but only ate after that medicine for a day or two and then nothing, so my husband takes him back to tell him that his medicine didn't work just for that so called vet to charge my husband $40 to take my weak Marley back home and to keep doing what we are doing, meanwhile my Marley looks like a skeleton and so yeah sadly my Marley suffered until I let go and knew that I had to put him down. When I called steel about him ending up having to put him down they was and are the rudest people I ever met in my life. Thanks for killing not only my dog, not only my baby, but my best friend. This place is terrible. My good boy was only 5 years old read more

Steel Veterinary Services - Veterinarians Near Me - Washington, Pennsylvania

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We went to this vet but due to their lack of experience and expertise we had to put out dog down. I highly recommend going somewhere else. He also will threaten to sue for a bad review (I told him bring it.. my sister is a Cornell grad lawyer and he screwed up... never heard from him because he knew he messed up). I know or three other people he went certified letters to. Please also note that Facebook does not allow you to leave reviews for this vet...any posts you can not comment on. There is a reason for this. If you love you let... go elsewhere. read more

Very good vet. Helpful and explained in advance related to the dogs dental procedure.

I left a review on here a couple of months ago and when I called in today to make appointment the receptionist couldn't find me. I was put on hold for awhile. Finally a lady came on the phone talking so fast I couldn't understand her, so I asked her what? She said I was the one she spoke to up front about a voucher. I was complaining about her staffs attitude (Autumn) not the voucher itself. Which I told the owner today. She said you can not come back here and will have to find a new vet. So if you want to still go here don't express anything about them. It's sad when the owner isn't even professional. I wouldn't recommend them to anyone!! read more

I took my cat there for dental . They are entitled fake. From the door . They don't tell u the extra expense u need to get dental done til after u get there for ur exam appt that is before you dental appointment. They are very entitled not knowledgeable people standing around asking what they should do . Employees act like they own the place instead of work there . They had the nerve to call n cancel an appointment for dental saying someone was rude to them . Funny when they were entitled and rude from the start . Shifting blame cause they can. Not cause it's the truth ... I wouldn't take a toy animal there. They aren't at best interest in any animal . They are in for what they say goes abd your the problem nit them .DONT TAKE UR INNOCENT ANIMAL TO THIS VET . WOULDNT TRUST THEM W ANY ANIMAL . LOW COST VET. YOU GET LOW LIFE ENTILED STAFF THIS ISNT THE ONLY BAD REVIEW THEY HAVE . ZERO STARS read more

My family had been using this vet since before he had an office and worked out of his garage. Today I had all our pets records transferred. Sadly they gave our cat the wrong form of Prozac (capsules) instead of a tablet and when we called to rectify the problem they directed us to cut the capsule. There was no recognition of a problem with that with the technician, all they did was point out that we couldn't return the medication they dispensed and they never offered a credit. When I asked to speak to a manager they said one wasn't available, when I was leaving my number they hung up on me and then later called and asked for a email to forward our records to. Poor practice and poor patient care, and zero customer service. Don't waste your money. read more

Both of my dogs need to be current on their vaccines as I will be boarding them several times in the near future while having work done at my house. Lucky was first today at Steel Vet. Tech came in with a handful of needles and Bordatella syringe, tried to put that in his mouth first, he wasn't having it. Let me back up and clarify Lucky was still sitting on the floor at my feet at this point. She walked behind him and jabbed the needle in his back, and he turned around and bit at her. She then proceeded to leave the room, stating he needed muzzled, came back, handed me the muzzle and said she would be back. How do I hold my dog in one hand and put a muzzle on him one-handed which I stated as she shut the door and I know she heard me. She returned, looked at me like I was stupid for not having it on him, started walking towards him and he bit at her again. She then called it quits, we'll have to reschedule. And this will help how?? He has had shots and nails trimmed ON THE TABLE before, not a single problem. I explained the same to her and had he been put on the table from jump, we wouldn't be having this issue. She told me to hold on, came back in the room and told me they would no longer see my dogs and handed me their records. At no time was I rude or disrespectful to her, unless you consider me stating the obvious, we've never had a problem before when he was on the table, disrespectful. I laughed and left. I posted this in a Facebook group, Washington County, PA Information, asking for new vet recommendations. There were 242 comments regarding this practice with TWO of them positive. The rest were derogatory, some stories were actually horrific. I would encourage anyone to find this group on Facebook and read for yourself if you are thinking of taking your precious animals to this veterinary practice. read more

If I could leave no stars I would. DO NOT use Very unprofessional. My dog has been going there since a puppy (7years) and today he hurt his paw so I called to make an appointment and apparently 2 years ago someone on Facebook put a negative post as a review and someone in my family commented "my dog has an appointment there next week, guess I should cancel." And they told me they deactivated his account and won't see him because of internet slander!! Let me remind you they have scheduled appointments for our other animals since then. What a joke. Awful bed side manner from Dr Steele and receptionists are rude. I would recommend ANYWHERE but there. They obviously care more about their feelings then they do animals. read more

I went with my father to take a family inside cat there and the "So Called" Veterinarian was mean and nasty and I truly believe he contributed to their cat's death! He was too aggressive with medicine they he gave him all in just one day and I believe it ultimately led to his death. Instead of him getting any better, he got way worse very quickly. I don't want to even give this jackass one star!! Dr. Mihalovich should be ashamed at the way he treated us and the cat. Then charged us a hefty bill for basically contributing to his untimely death. I am very unhappy and want to fight for my parents money back! He was an angry jerk, Dr. Mihalovih was! He is a discredit to his field. Don't go there if you can help it!! This review has nothing to do with my father as I took it upon myself to write it. MR M, if you didn't really want to take care of animals, you should have NEVER gotten into the field, your bed side manner sucks!! read more

I took my cat there that I adopted from a shelter. I had a voucher from the shelter that Autumn said "we don't take those" with an attitude. I said you do because I have brought other cats here before. The former staff was friendly and knowledgeable. I also had my cat chipped and she had a gash in her back. It looked like they had a human razor and just gashed it. When I took her to get groomed a week later. They asked me "what happened to her back?" I said I had her microchipped. She asked me where at? I said Steele Vet and she said suprise. I started going to him when he practiced out of his garage and his prices was good and his service was good. His prices are almost the same as other vets around now and the care is faster so your pet is not getting the total attention that they need. I took my cat in for a bump on her belly for a check up and the vet said she had that the last time she was here, didn't anyone tell you? I said no. Again that was the front's mistake for not telling me. read more

This office - everyone from the Vets to the techs to the admins are great! We were struggling with our 10 year old golden with allergies and joint pain and we needed to update vaccinations. After many years our dog had developed a severe fear and aversion to our old vet. We needed to find someone to work with to take care of our boy's health. In addition to vaccinations, the Vet suggested we adjust meds - wow what a difference the change has made. I cannot say enough good about this office! read more

Called the office today as soon as you opened for an emergency vet appointment. The girl told me I could have my cat seen at 2:45pm today. I asked about the hours because I thought they closed early on Saturdays and she said they do but I can be seen at 2:45pm. I arrived at 2:30pm, called several times, rang the bell and NOONE answered or was in the office. Now I cannot get my cat in ANYWHERE else today!! This is not the first bad experience we have had. My beagle suffers from epilepsy. I called for a refill and the girl told me she would call rite aide to have his prescription refilled. Well I go to rite aid and they NEVER called it in! I called back monday morning and the girl told me she didn't have time to call. My dog had missed 3 doses because of her not having time which can cause him to have seizures and get sick from missing those doses. She told me she had to charge me to call rite aid since the vet carried the prescription. I decided to just go to the vet and pick up his prescription which was $100 in the office. Nearly $60 MORE than what rite aid costs us a month. THEY DO NOT CARE about the health of the animals they see!!!! read more

My experience at this vet has just been okay. The positives are that they are reasonably priced and it's pretty easy to get an appointment. I called and they got my pet in the next day for some quick booster shots. My main complaint is that I've taken my cat to this vet several times and have never seen the veterinarian himself. I've only ever dealt with the girls at the front desk and they are often very rude. They only let a certain amount of people in the building at at time due to Covid and that is fine but the girl at the front desk was not even wearing a mask. If you want to enforce Covid protocols, I think it should start with your own employees. The vet I really want to take my pet to is currently not accepting new clients so I will continue going to Steele until I can get in somewhere else. Nothing terrible has ever happened at Steele to me or my pet but the experience is far from outstanding. read more

I have been an established customer with Steel Vet for quite some time. My Jack Russell terrierwas wetting the bed and drinking excessively. I called the vet early on Saturday morning and was told he could have an appointment until Tuesday. I asked if I could talk to the vet to discuss his condition, and was told that they couldn't.guarantee he would call me. I was disappointed that his condition was meaningless to them. As it turns out I had to administer an antibiotic that I had saved from a prior urinary tract infection. I just want to post this as a warning so that if this is your vet, services may not be there when you need them. read more

if i could but a 0 i would...i called today with a emergency! my dog is a 6year old pitbull with spunk! over the past week she has been acting really funny, no energy, eatting dirt, tail between her legs all in all NOT herself whatsoever. Around 5oclock i went to take her on a walk and after she did her business we got around to the side of the house where there is a stone drive way and she immediately laid down in the stones and would not stand up. We had to carry her back into the house!! AFTER BEING FAITHFUL CLIENTS OF DR.BOB FOR 25YEARS WE IMMEDIATELY CALLED THE OFFICE. HIS WIFE ANSWERED (bc of the accent we knew it was her) AND IMMEDIATELY SAID IM PUTTING YOU ON HOLD, i said its a emergency!! SHE THEN LAUGHED AND PROCEEDED TO PUT ME ON HOLD. After 5 minutes i hung up and my father called back..she answered again and told him to google other numbers and too "not" back...so after 25years of being a faithful client this is what we got, laughed at and hung up on. read more