All the vets are great here dr Richardson and dr Solvine have treated all 8 of our dogs over the years the staff is very pleasant and helpful and understanding. Plus we travel with our dogs and there are banfield as everywhere so it makes it easy if we need anything read more

I had to bring my cat to Banfeild for blood sugar testing all day to get her diagnosed and treated. She was diagnosed with diabeties. The vet recommended Bexacat and fabricated the benefits stating that it's clinically proven to protect kidneys. This is somewhat true for human kidneys but not for cats. I was skeptical but agreed simply because insulin shots have been known to kill or send cats to the emergency room. I had to bring her in each week for a month to test for keytones which cost close to $100 a visit. Her blood keytones were always low well within range, but Bexacat dehydrated my cat. I voiced my concerns, but I was encouraged to keep her on the medication. The vet never suggested fluid treatments which would have helped her. I insisted taking her off Bexacat when it became obvious she had chronic kidney disease that progressed. I was told no one had ever taken a cat off Bexacat with good diabeties control, and it would be very expensive to switch to insulin because she would gave to come in frequently to get an insulin curve. You could buy a glucose monitor and meters to test for blood sugar and keytones at home. There is less stress to the cat making the results more accurate. The managers should be awere that clients can easily obtain information about drugs and treatment online. My elderly cat was never offered a wellness plan. This place seems to be all about making money and should be investigated for possibly getting kick backs from drug manufacturers which is against the law. read more

I have been going here a few months ago as I am a new puppy owner. I love it here- the staff and all the vets are fantastic. They are knowledgeable and so kind to work with your schedule. The puppy plan plus / puppy plan they offer is AMAZING. so worth it!!! I highly recommend. Gunnar is one happy healthy pup thanks to banfield washington! read more

Banfield Pet Hospital - Veterinarians Near Me - Washington, Pennsylvania

They killed my healthy French Bulldog who was being seen on a wellness visit. They said he was worked up. I touched him and he was on fire. The procedure table was hot also. I told them it was heatstroke and they were killing him. They took his temp and would not show me the thermometer or tell me what his temperature was. I asked a few times with no answer from the vet. The course of treatment changed and we rushed him to the sink and his heart stopped. I'm unable to take legal action due to not having the vet note. Which I'm sure would be a lie. Keep your animals safe and take them where you can be with them. Check the internet for reviews. I didn't and it cost my boy his life. I do not recommend Banfield in Washington,PA read more

I gotta say with the experience we have had at the robinson location... We have been counting down the days until this wellness plan contract was OVERRRRR to find a vet who actually cares about Bodhi.. Having us wait over a week to get an appointment that we can actually be in room with the dr and bodh and not drop him off is ridiculous... then they say "well you can always walk in but you could be waiting 7 hours and not even be guaranteed to be seen"... Recently we tried a different location because i honestly couldnt stomach that location anymore... So we went to Monaca... They were SOOO loving and took their time with us, we did not feel rushed, they told us when we showed concern about the cost of the RX that Walmart would have it cheaper... Which was extremely kind.... Then they called today to see how he was doing.... mind you ROBINSON said "call US in 2 weeks for the results of bodhis blood test".... Thank you for renewing our faith in this place and now we may considering renewing the wellness plan if we continue to get this kind of treatment. read more

Banfield Pet Hospital - Veterinarians Near Me - Washington, Pennsylvania

Dr. Bruno is absolutely heartless when taking care of animals. I brought my cat in because she was acting off and I was worried she was sick. Dr. Bruno looked at her and spoke to me as if I was stupid for worrying and as if I wasn't fit to take care of pets. The doctor also handled my cat very roughly and she meowed in pain several times. I've overhead the way she talks to the other staff and I was less than pleased. I will never be coming back here again. read more

I have been going to banfield pet Hospital for quite some time now. Every single time I am there, I have nothing but a wonderful experience. Every single vet and vet tech really take their time to make sure the appointment is thorough. They treat my animals like their own and make sure they're taken care of. They have a great wellness plan that covers so much. I have the basic plan for my cat and it's only $22 a month and he gets free checkups & shots! I would definitely recommend this veterinary office to anyone! read more

I can't say enough good things about Banfield Pet Hospital! The Vet ( Dr. Seader) was so nice and had a wonderful bedside manner! As did the Vet technician. I will be taking my cats here from now on for their care! Highly recommend! read more

Dr. Shannon Bruno is the most kind, compassionate and caring veterinarian I have ever had for my sweet cat Alina. She took such great care of her and was so thorough in her examinations and yet so sensitive and gentle with her interaction with my holstein kitty. When Alina passed away from a heart ailment at PVSEC on a Sunday night, I received a heartfelt card from Dr. Bruno about our loss that I will treasure for ever. Veterinarians have the most stressful profession dealing with neglected and abused animals and humans who are difficult. They are humanitarians because they are taking care of living things who cannot speak for themselves and Dr. Bruno is a great doctor, experienced, kind and so knowledgeable. When I adopt another cat Dr. Bruno will be my first visit with the newest member of my family. read more

This is regarding the terrible experience that my boyfriend had at the Washington, PA location on 01/29/21 and 01/30/21 with his dog Penny. She has been down and out the past few weeks, gained a little weight, fatigued, vomited a decent amount, had an awful diarrhea episode (01/26/21), and a day after she experienced a loss of appetite. He called and got an appointment scheduled for 01/29/21 at 0815. Upon arrival to the appointment, there were about 7 or 8 people all over the place staggered in front of the reception desk and only one receptionist. The receptionist did however greet him. Taylor, then took Penny back to Dr. Shannon Laine-Bruno. After she examined Penny, she came out to discuss her findings. She explained that Penny had what is called Pyometra. An infection of her uterus from having not been spayed and being in heat. Dr. Laine-Bruno stated that the only way to get rid of it was to remove the uterus and that this was an emergency. She acted as if he had done this to her on purpose and neglected to feed/take care of her. He had asked for a price range on a surgery like this. He was informed that it would be about $1500. He explained that he did not have the money for that and that he may have to put her to sleep if it was that serious. Dr. Laine-Bruno was appalled at this and insinuated that he was just trying to put her down. They were not even going to let him take her home. Surgery was able to be scheduled for 0800 on 01/30/21. He dropped her off and was advised to be back between 1400 and 1730. Upon arrival, he was met by Dr. Laine-Bruno. She showed him the medicine, said to keep her warm, and to hydrate and feed her before giving her the medicine. If there were any issues, to go to a 24/7 vet. Taylor went over the medication with him and went over what was to be given to her and when. She had a follow-up appointment scheduled on 01/31/21 for 1700. He arrived at the facility on 01/31/21 and was met by another doctor. The doctor stated that "she looks sicker today then she did yesterday" Even though this doctor had not seen her on 01/29/21 or 01/30/21. How did she know that she looked sicker? The doctor said "her gums are a pale-ish pink" and asked if she had eaten or drank anything. He informed them that her eating and drinking was very minimal but she did in fact take her medicine this morning. At this time, the doctor stated that she was concerned and said that if he did not take her to a 24/7 vet for direct IV fluid, she would probably not make it through the night and that he would probably be back tomorrow to euthanize her. The infection has spread throughout her body. His money situation was again explained, and the doctor replied, "My parents think that I am a doctor and perform brain surgery here every day, but I'm just a vet, there is only so much we can do here". Last time I checked; a veterinarian is in fact a doctor for animals. Bloodwork was shown and a couple questions were answered by this doctor, however, the comment was made "it takes money for things like this". He did not ask to be talked down too. We are now dealing with an extremely sick dog, who could have been better, had things been more organized and explained. His dog now may not make it overnight. Of course, we are trying to get her to drink and eat, hoping for a miracle that she does so that we do not have to explain why she is not here anymore to 3 little girls that love her so much. If this facility was not equipped to handle something like this, they SHOULD HAVE referred him to a 24/7 vet in the first place. The surgery she had was invasive and had they had the correct equipment; it would have shown that the infection spread and that she needed a direct IV to hydrate her. He was told that they did not have the equipment to be able to be see the rest of the infection. Maybe she should have been there longer or even overnight. None of this was mentioned or explained that it was a possibility of happening. I do not appreciate the disorganization, the way they made it seem like Penny was not taken care of properly, being talked down to as if this were something we knew could happen and could have prevented it. There were many times that the doctor was called when she was in heat and not one time was this discussed. Times have been a bit rough on everyone recently, though, we will not be coming back, nor will we refer anyone to Banfield Pet Hospital. read more

Banfield Pet Hospital is a scam meant to get you to spend more money on what they want you to perceive as "better quality care". Just like PetSmart is a scam meant to get you to spend more money on what they want you to perceive as "better quality pet supplies". Both of these perceptions are false. I called Banfield to get my kitten spayed and vaccinated. I told the girl that on the phone and she set me up with an appointment. When I got there, they told me that they would not spay her that day even though the person on the phone led me to believe they would. Okay, fine, a minor misunderstanding. But then they tried to sell me their "Wellness Plan". This is scam they push on you to get you to have all of your pet's vet needs for the next year at their clinic. They make it seem like you're getting a discount by saying that the plan saves you a lot of money over getting those services on their own at Banfield. What they don't tell you is that even the "reduced" plan rates are much more expensive than what you'd pay at your local vets office. Like a fool, I bought the plan. This is where it gets even worse. I finally book the spay and when I bring my kitten in, they say she has a heart murmur and they won't operate on her. Which would be fine, except the EXACT SAME doctor who found the heart murmur did her initial check up. Which means she missed the murmur the first time. But now, I've already paid for a spay (because I foolishly bought the Wellness Plan, remember) that they will not provide. And, of course, you cannot get your money back. From here, they push me into going to a cardiologist to have a $600+ ECKO done. Given my poor experience so far, I see a second doctor instead. The second vet tells me that she does have a heart murmur but that a spay is a fairly simple operation and there's no need to spend hundreds of dollars on a cardiologist- he will do the spay. Overall I just felt like no one there was really well trained or skilled in their craft. At the first sign of trouble, they threw their hands up and pushed me off onto expensive specialists instead of advising me of my options or showing any level of comprehension of the situation. Going here is essentially spending more money on a less skilled vet. read more

I have had two bad experiences here (most current was a few years ago). I know I should have learned the first time. First experience was with a redheaded female doctor, I had taken my pup there because she had a wound that would not close and each time (I think twice) I went there just to have it checked for infection etc (which there never was) she continuously told me to put the pup down. But, my pup was eating and drinking fine and was still playing and running about, and even the vet stated she did not think the pup was in any pain from it. The only thing with the pup was I had to spend 15 minutes 3 times a day cleaning the wound which I was fine with. The pup did no start showing any declining symptoms until a year later and passed away on her own. Second experience was for a kitty I had. My kitty randomly lost function of its front legs and could not hold its head up, so I took him there and had multiple tests done which all came back clear. They started to suspect the kitty may have contracted "dumb rabies" so they inform us the cat needed put down, to which I decided to do since he was beginning to lose function to breathe and swallow. So I take him in (crying obviously) and the male vet comes in and says the cat is dehydrated. Obviously because it could not swallow well. He said if he could not get the shot in he would have to drive a metal pole through its heart, which was unnecessary to mention since the shot did work. It did not end there, as I as saying my goodbyes I ask the very nice nurse if I can take the body to bury, the vet then turns around and says almost with an attitude "NO, we have to send it in to test it for rabies and that means we have to cut off it's head and send it to a company so they can cut up its brain to test it." He says this to a crying customer! The nurses jaw about hit the floor when he said this and he proceeded to walk out like nothing happened. The nurse attempted to comfort me since I was near hysteria and let me say my final goodbyes and then gently took my baby away with a soft blanket I said I wanted to stay with him. I believe the vet was absolutely disrespectful and did not care about animals. But I would thank that nurse over and over. A week later the nurse sent me a pet sympathy card, an then after awhile had the decency to call and let me know that my baby had severe brain damage and if I did not put him down he would have starved or suffocated, so that I did the right thing. She also apologized for the evil vet. I will never go back there. read more

Very impressed with this vet and their staff. Extremely caring, short waiting times, very knowledgeable vets on staff. I don't trust any other vet with my animals! We have been going there for almost 2 years and I have yet to have a bad visit. read more

I have a 7 month puppy who has been going to Banfield since I got him. We have had all our check ups, shots, vaccines, neutering, micro chip, and even a last minute visit because he got into the garbage. I am very hesitant to trust vets, I've had 2 bad experiences in the past (neither Banfield). However, so far, my experience has been amazing! Their hours are wonderful and they gave me no problem when I asked for a last minute appointment. They always do a follow up call after to ask how he's doing, and they treat him like he's one of theirs. I have a best friend who will be starting her own vet practice in May (in another state) and I constantly call her to make sure the tests or suggestions are in line with her thoughts. They have been so 100%, thus far! I purchased the wellness plan for him as a pup knowing that many expenses that will occur, and it's been the best thing I could have done. I highly suggest for a new pup in a household. I appreciate that they give me options, let me know what's necessary and what's not, and are up front and honest about what procedures cost and if their are other options. Every vet on every website everywhere has a bad review bc someone lost or disagreed with how their family member was treated. It's inevitable. I can honestly say that I have no problems with Banfield and I will continue to be a patient here, trusting they will take care of my baby! read more

I love Banfield! They are so personable and they remember my dogs and me every time I come in. I have seen several different veterinarians and they are all knowledgeable and caring. I like the option of the health plan and feel it is a good deal to keep up with routine exams and vaccinations. Can't say enough good things about Banfield. read more

A cat was run over on route 19 one block from this location. The Human did not stop and the cat was suffering. We stopped, picked up the cat and brought it to this location as it was 2 minutes away to put it out of it's misery. They were more interested in getting my information and signing forms than treating this animal is obvious distress. Who cares where I live, I said and did pay for the injection and cremation, just treat the animal first!!! I can only hope you do better in the future; however, I will NOT be bringing my animals to you. This is NOT how you treat a suffering animal, stray or not. read more

Avoid this place like the plague! I didn't even want to go here at all, after reading a bunch of reviews on another review site, but when my dog's arthritis started getting worse suddenly I had to find somewhere to take her to be seen on a Saturday afternoon, her usual vet's office was closed, and this was basically the only place open in the area other than emergency animal hospitals. 80% of the visit was spent trying to get me to sign up for their membership thing, which is a massive rip-off. Don't. Do. It. A good friend of mine signed up and regrets it every month when she pays her fee for stuff her dog doesn't even need and won't use. Then, when the actual veterinarian finally came in, she was more than willing to order whatever tests I thought my dog might need - wait, isn't she supposed to be the one picking which tests the patient needs? And she quickly tallied up over $1000 in tests. I quickly said, thanks for wasting my time you crazies! And peaced out. read more

A friend recommended Banfield in Washington, PA to me, so I was surprised to see so many negative reviews. I decided to document my experience as I had already signed up for the plan: I had to schedule several days in advance. I was told that the reason was that the vet wanted to meet the owner of my cat for the initial consultation. I was told when I arrived that subsequent appointments would be drop-off appointments that can last from 2-4 hours before pickup. This aspect was not emphasized on the web site, but is an expectation. Dr. Caruso was very kind, informative, and gentle with my cat. She was clear in informing me as to what was covered in the plan and what was not (everything today was covered). I waited 20 minutes before the doctor was able to see my cat, she examined her with me present. I was told to leave my cat for 20-30 minutes so that they could administer her inoculations and do the blood work covered by the plan. They even provided an option of administering Benadryl (@$20) if I thought my cat would react to the shots (I declined). They recommended going to Starbuck's next door for a coffee (I did). When I returned for my cat, she was fine. They showed me the bill of services that added up to $400 (maybe a little inflated...), but since I was part of the prevention plan I paid $0. The whole visit took about one hour and fifteen minutes. The next day, I received a call from the front desk manager checking in on my cat. I also received an email from the vet office with follow-up information. My experience was a positive one. I will write another review when I take my cat in for her check-up in 6 months. read more

I took my cat to this clinic for treatment of his diabetes because they had more convenient hours than my other vet. When I needed to have his insulin shipped to the clinic, they told me that would be fine. I placed the order to Drs. Foster and Smith, a veterinary pharmacy, while I was AT THE CLINIC, to make sure I got everything correct. I needed to use the clinic's address to ship to, since I do not have a physical address yet, and use a P.O. Box. Both the clinic and the pharmacy said it would be okay to ship to the clinic, where I would pick up the order I paid for, after it arrived by next day air. The order was placed on Sunday, January 11, shipped out Monday, January 12 and arrived at the clinic on Tuesday, January 13. I was unable to make it to the clinic on my lunch break, on Tuesday, so I picked it up on Wednesday. I had ordered one 10 ml vial of insulin and one 10-pack u-40 insulin syringes. When I got there, they had OPENED my shipment (labeled for ME in CARE OF Banfield), allegedly destroyed my invoice, and "lost" my syringes. Each time they told their version of what happened, the story changed. First they said I must not have ordered the syringes (I was also on the phone with the pharmacy who confirmed I had placed an order for the syringes.) Then they said the pharmacy didn't send them (this is a lie since the pharmacy regulates all prescription shipments very carefully.) Then they said they must have been "accidentally" thrown out. Are you kidding me!? Also, what kind of business DESTROYS an invoice, for a CLIENT, in LESS THAN 24 HOURS!? Someone at this place is a thief and I will NEVER return. read more

My family recently relocated to the area. Our dog has been on three heart medications for the past six months. He has a severe heart murmur and is on the edge of heart failure. We were running out of his Vetmedin medication which is essential to his survival, and contacted a family member to pick up a prescription and mail it to us. The US postal service sent the pills to the other side of the country by accident leaving us empty and our dog in serious danger. We figured a solution would be to have our vet back home fax the prescription so that we could pick it up here. Banfield flat out refused to fill the prescription if our dog was not a patient. They apparently would rather see our dog die than miss out on some extra cash from an overpriced and unnecessary veterinary visit. We are planning to pick up the pills at Clover Farms Vet Service but Snappy has already missed a days worth of meds thanks to the uncaring and callous employees at Banfield. read more

Dr Neely is the best! Really cares about your pets.