I have lived at Via Ventura since August 2019 and felt compelled to leave this review after seeing…read moresome of the recent reviews, which have some extremely untrue statements clearly left by disgruntled people who make this place out to be something it is not. I went to UCSB where I lived in apartments with paper thin walls and ceilings where I could hear someone vacuuming above me as though they were in my apartment and had my apartment shake with every beat of someone's music - this is NOT THAT! Via Ventura is the most quiet apartment complex I have ever been in and the sound insulation is quite good! The maintenance staff here are very attentive and timely in responding - I have been very happy overall with them. The units are spacious with large walk in closets, in unit laundry, and good sized patios. They have not raised my rent as much as they could have (10% per year), which makes me feel they are not trying to squeeze every penny out of tenants that they can. Since I have been here my rent has gone up between 0-9% at renewals, depending on the year. Most recently it went up 5.6% and the year before that only 1.7%. I first started in a one bedroom unit and moved to a 2 bedroom unit during covid for only $100 more a month - they did not raise rates during covid! I love my apartment overall and have not found another complex in ventura where I would rather be. This is a complex primarily made up of young professionals and families - not people partying or engaging in any kind or criminal or other undesirable activity. My neighbors have always been polite and respectful. I have occasionally seen homeless people walking through the complex to get something from the recycling bins but there is by no means a "homeless problem" here. I do not live in a unit where I can see the pool area so I can't speak to that but there are cameras that face into that area so I imagine the management would be aware of anyone who shouldn't be there. My main two issues which made me take off a star off is the fact that the patios have no hose hookup option which makes it very difficult to keep the patio clean. I recognize they probably can't change that, but nonetheless it is quite inconvenient. I also dont like the $40 parking fee they added as there did not used to be one - why now? Overall though, as far as apartments go, I have been very happy and Via Ventura does seem to care about the happiness of the residents - they recently held an event for residents to come plant herbs and get a charcuterie cup and have held other events periodically as well such as an ice cream sundae bar and a decorating contest during Halloween. Oh and the leaf blowing only takes place on weekdays when most people are at work (I see them come through on my ring camera) - so that isn't really something you can complain about...if you work from home you will be subject to these kinds of things no matter where you live.

Worst apartment company . I've never moved out of a place and gotten a bill instead of my security…read moredeposit. This company charged me for their own issues, like billing be to paint ceiling because their roof leak, broken vegetable crisper in fridge that was broken when they replaced one broken fridge with another. These slum lords do the cheapest worst repairs and then make up crazy charges upon leaving. I hated living there . So noisy. Vicious dog fights constantly. Packages stolen too many times Worst property managers, super unfriendly

Beautiful property where peaceful living is prioritized. The managers, Wendi & Jennifer are super…read morefriendly, and helpful, and are quick to act to when any problems arise. It's also great having night time security which adds an extra level of safety for everyone. Truly love it here.

Absolutely horrific renewal process and the complete exemplification of why the rental market is…read morefundamentally broken. They offered me an above-market renewal, and when I tried to negotiate, they acted like I was crazy and that I was asking them to do something illegal. In previous years, they asked for a significant increase and justified it by saying it was just what the market supported, but now that the market isn't supporting increases, they still demand one. All I wanted them to do was to match my rent to the offers they were making on vacant units, but they flatly declined to even talk to me. This dragged on long enough that I was unable to give the 30-day notice. So I either have to sign the above-market lease or pay an exorbitant month to month payment until I move. Highly do not recommend.

Loved living here! I lived in a loft for a couple years and moved out to live with a roommate so I…read morecould save money for a trip. I moved over to what used to be called Pelican Point. It was trash compared to Parkplace! I moved back to Parkplace after my trip to live on my own again and got the 1.5 bedroom place. I LOVED it! I had an office, bedroom, cute little dining room, and small kitchen. My only down side was the open patio. Had they an upstairs available I would have snapped it up! When I lived there you could borrow a golds gym member card and go workout. I got a trainer and worked out almost everyday. I was in the best shape of my life. I never had maintenance issues. I felt safe and had a great little mile running route. I was a mile and a half from my parents and could run over in the summer. I only moved out because I got married and moved into my husband's house. It's a great first time living on your own apartment complex.

I was using the city of Ventura's rental assistance and working with Sam the manager. He was…read moreknowledgeable and helpful and got the process sped up. If not for him not sure what would have happened. Thanks for your help and understanding.

I've lived here from the beginning. Since about 3 yrs ago Portside has gone down hill with lots of…read moreissues with rain damage,mold and lots of construction with all the buildings. Landscaping let go,dead plants everywhere,pool and jacuzzi had issues for over a year... basically lots of issues. Then a few days ago NORMA shows up and has already changed the vibe and lots of issues already solved. We love her at Porstside and don't want her ever to leave. NORMA'S on our side the residents.... Please keep her here!! And thanks NORMA for doing the best job and working so hard !!!

I had a good experience with management here overall. It's a quieter community. If you're younger…read moreand looking for a more lively environment, this probably isn't the best fit. Quiet hours are 10pm-8am, and they are pretty well respected. We decided to move after our rent increased by $150, but there are definitely some nice perks here. One big plus is the electric vehicle EV charging stations, you won't find any apartment complexes in Ventura with this many chargers. They also have Amazon package hubs on-site, which is very convenient. I never had a package stolen, but if you do run into any issues, Clay is the person to talk to. A downside for me was that barbecuing on patios isn't allowed. A few grills are located on-site. I'll miss the black cat that used to wander the complex. Most of the people here are nice and friendly, though some can be pretty strict when it comes to rules. Management is good with emails which I really liked too. I don't like calling randomly. They seem to be understanding of all points of view. Frederick is the best by the way! He's the best maintenance guy I've ever had (and I've rented a few times) and he's so nice! No complaints with the team here. I think they are pretty reasonable for the most part. We were only here a year. There's also some hard water here but we added a filter to the shower and sink.

Lived here for almost a year now. Great place and management is very kind and understanding. And…read morethe matienence crew are always punctual and polite. Kids are pretty loud but hey, they're kids. And it's technically summer so let them be kids. And our neighbors are really nice, yeah sometimes they're loud but I'm sure we are too. It's just a part of living in such close units. Saw another review about some people smoking on the property and it's never really been an issue for us. Unfortunately since it's legal now you can't really say or do anything about it.. whether you like it or not. It's something people have to get used to. It's 2018. We really love it here and are happily continuing our stay here at Ventura Terrace and recommend living here happily.

I'm warning u do not move here,I hade to move within 7 months of being there because of neighbor…read moreharrasment,when 3 families before me moved because of them and they had to be moved because they couldn't get along with anyone,these neighbors have been terrorizing people for years,I needed my mailbox moved, carport moved because the harrasment,they called security,cops and humane society on me just to be mean,they smashed my car window and left blood everywhere,cops got there DNA,I'm in a gated community with 24 7 security with no section 8 here thank God,please please oh please do not move here for ur families sake,if the Ventura terrace owner wants to know what happened,ask the office what went down at building 1500, nightmare

I was quite impressed with this complex as someone working on downsizing from a house to apartment…read moreliving. Loved all the amenities and security offered. Walked in and was greeted by Michael Ramos. He was very welcoming and professional. Showed my friend and I a couple of different units and the rooftop firepits and barbeque areas. Thank you Michael for your patience and professionalism. Sandy

Current resident here for about 3 months. Think I might have made the wrong decision, first month…read moretwo guys hopped over the fence into the gated parking lot. Then proceeded to go through the apartment complex checking cars and knocking on apartments doors (mine being one), called the front desk and told them, they could care less. No regard for the residents safety and didn't take the situation seriously, I had to end up calling the cops, so I really don't feel safe. Also don't move here unless you want to wake up with a ton of ants in your bed, and all over the apartment, I have zero food out and my kitchen was covered in them, this place is discussing, can't wait tell my lease is up. Definitely infested with ants. Update: not even 4 months and my thermostat stops working, doesn't even turn on and now my refrigerator fails, come home a ton of water in the kitchen as all my food room temperature, just went grocery shopping too, money just waisted. Man this place sucks

I have been a resident for three years. I have to say finally a great strong team. Crystal and…read moreRobert are what Vanoni needed. Dalia was a great addition.

Warning: Document EVERYTHING if you rent from this apartment complex…read more Thankfully, I kept all communication through email, photos because without documentation this situation could have been much worse. I lived at this property for about 4 years and moved out in January 2026. I purposely waited until after receiving my deposit to leave a review. Honestly, my first 3 years here were great. Back in 2022, management and maintenance were responsive, friendly, and helpful. Parking was my only real complaint because residents are not guaranteed even one reserved spot, but since I lived near the leasing office, guest and neighborhood parking was manageable. Because our experience had been positive, when my partner and I decided to downgrade to a 1-bedroom apartment, we chose to stay at the property and transfer units. Unfortunately, that's when everything went downhill. Parking became an absolute nightmare. We were placed on a waitlist for a carport for about 5 months, despite there being several visibly empty spots. We even knew of one available space next to our new unit because the previous tenant moved out the same day we moved in. I was told they would contact us once we were off the waitlist. Eventually, we were offered a parking spot for an additional +$70/month. Shortly after paying for it, people repeatedly parked in our assigned space. When we contacted management or asked about towing, we were told they could not tow a vehicle unless it had been parked there for more than 48 hours. Their "solution" was giving us stickers to place on the cars ourselves. So after coming home late from work at 10 PM, if someone was in our paid parking spot, we were basically out of luck and forced to park in nearby neighborhoods and walk a long distance home. Management offered no real solution. The biggest issue came during our lease renewal. In June 2025, we requested a 6-month lease renewal instead of a full year. I communicated consistently through email with a staff member named Misty, who reassured me multiple times that management was reviewing the request and that we should continue paying rent as normal. I followed up monthly and continued paying rent on time every single month. In September 2025, I received an email confirming our renewal, but there were no details regarding new rates or lease changes. I assumed our rate stayed the same. I even replied thanking them and submitted updated ESA paperwork and pet information as requested. I was told everything was "all set." Then on October 30th, I received a call from a new management employee informing me our apartment had been marked as VACANT. I immediately forwarded months of prior email communication proving we had been actively communicating with the office since June. He thanked me, reassured me everything was fine, and asked me to resend our vehicle and pet information because the office apparently did not have updated records. Then on November 18th, ironically my birthday. I received another call saying we were suddenly past due by over $900. Apparently, management had decided to retroactively apply increased rent charges and additional fees dating all the way back to June through October 2025, despite never finalizing or clearly communicating those changes to us. This created weeks of stress, confusion, unanswered emails, and constant follow-up calls. At one point, these charges were added on top of our already expensive monthly rent of $2,700+ for a 1-bedroom apartment. After 4 phone calls and 5+ emails, the incorrect charges were finally removed in December 2025, and we agreed to the updated rent for our final months because by then we already knew we were leaving. The entire management team felt completely overwhelmed and disorganized. Staff turnover seemed extremely high, communication was inconsistent, and nobody appeared to know what was going on. For a property managed by Cushman & Wakefield, the experience became shockingly unprofessional. To make matters worse: - submitted two maintenance request 1 for our air conditioning unit, wasn't working. Maintenance came a week later (flooded our hallway carpet, left a big fan. Said they'd come back for it to finish us. It stayed with us until we moved out) O ur dryer as the clip broke in the rotator (or something) they said they'd need to come back once ordered. Went the last 5 weeks with no dryer - Two scheduled move-out walkthroughs were completely missed by management - We experienced delays getting responses to emails and voicemails - Our security deposit was delayed 2 month - We eventually received only a partial deposit refund with NO itemized receipt or explanation just a check in the mail At this point, I was simply relieved to be done with this place. I have every email, photo, and piece of documentation saved, but I no longer wanted to continue fighting with management after moving out. I would absolutely not recommend this property to anyone.

We've lived here for almost 2 years. When we first moved from LA it was great. The rent was a…read morelittle high for the area and the lack of amenities, but compared to LA prices we didn't mind. Our unit is large and everything was in great shape. Last month the management company changed. And not only has the quality of service declined but it also appears that the quality of tenant has as well. Again, these units aren't cheap. Our rent is over $3500/mo. Units that face the harbor are over $4500/mo. So there is an expectation with this kind of rent that you won't have the same issues that you would have in a lower income building. No judgment. Just an assumption. There has always been a lot of activity outside of the building because we are in a high pedestrian area. However, I've never felt unsafe, until now. Cars inside of our "secure" garage have been broken into. My boyfriend saw someone doing drugs near the dumpsters. This morning I woke up to a truck full of stuff and a car full of more stuff, parked illegally outside of the building. It was there all night. And as of 11:30a it is still there. People move in and out all the time. But we've never had someone just park a truck full of crap in front of the budling. The car looks like it barely runs and considering the fact that the tags expired in 2021, I doubt that it will be on the road much. Which means this car will most likely be parked indefinitely. We've had an issue with a neighbor that we addressed multiple times with the new property manager who has done nothing about it. There were issues with the previous manager, however she was always available and responsive. What was the point of hiring a new property manager who is worse than the last. Who is DUMOSO any way? We absolutely love the area but we were already planning on moving when our lease is up because are sure the rent is going to go up again, and it isn't worth it. But now, we can't wait to leave. If you can afford rent at this price point, I'd look elsewhere.

This complex is wonderful; the facilities and grounds are beautiful. The new manager, Carolina, is…read morefriendly, quick to respond and helpful. Daniel, the maintenance supervisor is super responsive. I only wish there was a pool or jacuzzi. My family is thriving here and we love calling the Reserves, home.