parts manager, at this Store , can't get anything right , go to auto zone better parts better…read moreprices.better service . 217-479-3254

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I didn't use the service but They could improve on teaching each driver the proper way to drive…read moreinstead of having them bumper riding. Had one that was on my tail as I'm going to my workplace. Not very happy when they could have realized they were on someone tail.

Didn't get it from an auto parts store but a mechanic who sells Napa. Today I had to replace my…read moreNapa battery in my truck. Why am I writing this? Because the battery was installed in 2016. Yes, I got NINE years out of that battery. Great job Napa!!!

It took nearly 3 hours for our oil change to be done after we were told it would only take about an…read morehour. Turns out the woman at the front messed up somehow so the guys in the back didn't even know about it for about an hour. Then after they were done we noticed they forgot to replace the mileage sticker. I asked if one could be placed and was told they don't have time to 'waste time' on that. I asked why one wasn't placed and it was like I kicked a puppy or something because suddenly two other workers from the back were standing by the cashier with grimaces on their face like they were about to hand out a beatdown. I'd hate to see how they behave if a huge problem happened with someone's vehicle. As it stands I can't recommend them unless you plan to do a lot of shopping and have time to spare.

Slow.... waited 2 1/2 hours and only started working on all the cars 10mins before the shop…read more"closed".. won't be back.

Even though they were booked for the next two days, Mark was able to come jump my car and Devin put…read morein a new battery. They were very nice and I would definitely come back to see them when this new battery expired.

From the owner: Rexx Battery of Jacksonville provides Starter Rebuilding, Alternator Rebuilding, Large Battery,…read moreSmall Battery to the Jacksonville, IL area.

Another Loves truck stop. It's very clean and the fuel islands are new, staff is friendly.read more

1 Star I've stopped…read moreat a lot of Love's locations over the years as a professional driver, and this was by far one of the worst experiences I've had. After fueling, I pulled my truck away from the fuel island and into the staging area so I could run inside and grab a drink. There were no trucks waiting behind me, several pumps were open, and I was not blocking anyone from fueling. While I was already inside the store, my truck was called out over the PA system and I was told to move it. What made the situation ridiculous was that another driver was still parked at Pump 17, inside buying food and socializing, yet apparently that wasn't a problem. Nobody called his truck over the intercom. When I addressed the issue, a tall female employee wearing an earpiece spoke to me in an extremely rude and unprofessional manner. Instead of treating a paying customer with basic respect, she chose to yell and act confrontational. If there was a concern, it could have been handled professionally. Instead, it felt like I was being singled out for no reason. The problem isn't that I was asked to move my truck. The problem is the blatant double standard and the disrespectful way I was treated. Professional drivers spend a lot of money at Love's and help keep these locations in business. The least we should expect is to be treated with courtesy and consistency. Management needs to take a hard look at how customers are being treated at this location. Based on this experience, I'll think twice before stopping at Store #687 again.

These guys were fantastic. I have used them on 2 separate occasions and have referred many people…read moreto their place of business. They're very knowledgeable, they do not cut corners and they have the customer's best interest in mind. Reasonable rates And consistent customer service. I wish that I could give more than 5 stars. I look forward to giving them my business in the future.

They did a good job from what I've experienced so far as far as the auto repair, but they're…read moreattitudes are not the best. The person who I talked to most while my vehicle was being worked on didn't have any manners, and was just down right rude. So i would give them a 3.