Thought I would try this local pharmacy after CVS continues to make mistakes and behave rude and…read moreunprofessionally. This pharmacy takes your prescription but never informs you that they DO NOT TAKE INSURANCE. You have to fill out your own paperwork AFTER paying them full price. Ridiculous!!!! New search for a reliable, professional and local pharmacy who accepts major insurance coverage.

I was unable to find an item through my regular vendor with supply shortages all over the country…read more Emma at Premier Custom Pharmacy was happy to help. Very much appreciated. Thank you. You are all amazing to work with, as usual!

If I could give 10 stars, I would. Actually, I'd give 100. Maybe a whole galaxy…read more I don't even know where to begin because describing Dr. Amy Melika-Shaker in a simple "review" feels criminally inadequate. This woman isn't just a pharmacist -- she is a life-changing, stress-relieving, anxiety-reducing, hope-restoring miracle worker disguised in a white coat. I am fully convinced that if kindness were a currency, she'd be a billionaire by now. From the moment you walk into West Atlantic Pharmacy in Delray Beach, FL, you immediately understand that this isn't your average pharmacy. It's warm, it's welcoming, and it radiates the kind of positivity most pharmacies can only dream about. And at the heart of it all is Dr. Amy -- the sweetest, most knowledgeable pharmacist I have ever known in my entire life. Dr. Amy doesn't just dispense medications. She dispenses compassion, understanding, patience, and the kind of genuine care you can't put a price on. She listens -- truly listens -- in a world where most medical professionals are practically sprinting to the next person. She takes her time, she explains everything, she reassures you, and she does it all with a warmth that instantly makes you feel like you're talking to a trusted friend rather than a healthcare provider. She goes above and beyond in ways most people only talk about. Whether it's tracking down hard-to-find medications, answering every single question without making you feel rushed, or simply offering a smile on a day you need it more than you realize -- she is consistently extraordinary. West Atlantic Pharmacy is lucky to have her, Delray Beach is blessed to have her, and honestly the entire state of Florida should be grateful she chose this profession. The pharmacy itself is wonderfully run, extremely organized, and surprisingly personable. The staff is polite, efficient, and caring. But Dr. Amy is the star that makes the entire experience shine. She sets the standard. She raises the bar. She is the reason this pharmacy doesn't just deserve five stars -- it deserves its own award ceremony. If every pharmacy had a Dr. Amy, this world would be a dramatically better place. She is one of those rare, beautiful souls who restores your faith in humanity simply by doing her job with love. To sum it up: West Atlantic Pharmacy = Amazing. Dr. Amy Melika-Shaker = Phenomenal, unmatched, irreplaceable, and truly one-of-a-kind. If you are anywhere near Delray Beach and need a pharmacy, do yourself a favor: go see Dr. Amy. You will understand exactly why I'm writing a review longer than some novels. A million out of five stars. If there were a Hall of Fame for Pharmacy Legends, Hank wouldn't just be inducted. He'd have his own wing, his own spotlight, his own shrine, and probably his own theme music (almost definitely Led Zeppelin, because obviously he has taste). I'm not sure what Hank's official role is at West Atlantic Pharmacy, but I'm convinced his real titles are Chief Happiness Officer, Director of Human Kindness, and Phone-Answering Wizard Extraordinaire. The man picks up the phone with such warmth and friendliness that I'm pretty sure your blood pressure drops just from hearing his voice. He is that good. Every time I walk in, Hank is right there--sweet, kind, funny, and somehow both incredibly professional and effortlessly entertaining. When he hands me my prescription, it feels like he's presenting the Crown Jewels of England, but with better customer service. He has this magical ability to turn a simple pharmacy run into a VIP event. And the best part? Hank loves Led Zeppelin. Anyone who can discuss medication while also having the music taste of a literal rock god is someone I will forever trust with my medical needs and possibly my life. West Atlantic Pharmacy is beyond lucky to have him. Actually, the whole planet is lucky to have him. If pharmacies handed out Oscars, Grammys, Nobel Prizes, or Super Bowl rings, Hank would win every single one and still stay humble. If you want kindness, humor, good energy, and service that makes you forget you're even picking up medicine, Hank is your guy. Ten out of ten. Five stars. A billion points. Hank for President. Hank for everything. FYI: This is 100% authentic. No one coerced me, bribed me, hypnotized me, or paid me to write this review. This was all done of my own free will--because Hank is just that incredible.

I've been trying to fill my prescription here for over a month. Each time I follow up, I'm told to…read more"check back next week," but there's never any real update or progress. There seems to be an issue here of lack of transparency. If the medication isn't available or unlikely to be in stock, patients should be told that clearly so they can make other arrangements...not kept in a weekly loop without resolution. In one call I was told they have a list of regular patients waiting for their meds to be filled. Hearing this and adding the rest of my experience with this pharmacy made it feel like my I was no priority and that maybe this would be an ongoing issue. At a certain point, repeatedly stringing patients along without a realistic expectation of filling their prescriptions raises concerns about whether patients are being given accurate information to access their medication in a timely way. Strongly recommend trying elsewhere.

They totally shut down with ZERO notice. My regular pharmacy tried to access them to get the script…read moretransferred and they have zero forwarding info. No way to reach them at all. I had to scramble to my PCP the next morning and he sent CVS a brand, new script. Totally introversion and delinquent. CVS Pharmacist is trying to find out but their guess is "law infraction".

Extremely helpful. And courteous. Knowledgeable offers curbside, or delivery ,always pleasantread more

I came to this place because it was in network with my insurance and I was having symptoms of…read moreCovid. Earlier in the day three other places that were supposedly able to take my insurance had turned me down. As a result I ended up running around town in 90+ degree weather while sick- ugh! Then I came here. Although the lobby was busy, they were so thorough with me with my treatment and were able to get me a test right away(Results were negative and in the following morning) They sent me home with medication that would either work for a respiratory infection or Covid. I was able to fill my prescription on premises which was great and also covered by my insurance. This place does so many good things I highly recommend it and will be back! So glad I found it and I wish I came here first.

It was easy getting the medications my husband needed while still be in the doc's office. Instead…read moreof having to run to Walgreens and wait there we were able to accomplish it all in one place. Staff are wonderful also.

Very competent in their compounding. I've used them for years…read moreThey're good at answering questions

Great service. Friendly, economical and fast. Got my…read moreprescription for $10 less than Walgreens and got it in 5 minutes. Very friendly staff.

they gave the wrong dosage of my med ,it was their mistake not my , I was with them for many years…read moreuntil 2 weeks ago , I call them to say plzz changed for the right dosage ,OMG they were very disrespectful,it was the MANAGER they wanted Me to pay again and I say not it wasn't my fault and the manager that's th3 only way you can get your med. Now I don't have my med wich cost me $160.00 and also lost the money . Be careful with them very poor manegeme

I have been using them for many years . The service is excellent. Shipped directly to me .read more

I want to first say that when I called them, I was very happy. I called ahead and found that they…read morehad my dog's eye-drops in stock, "one bottle left"; my vet can no longer get this item, nor could CVS or Walgreens. But fast forward two hours when I walk in and I'm charged $75 for a drug that our vet had only been charging us $24 for, that is just a rip-off. I even did a little internet investigating to find the average price for this med falls between $18 and $30 per 10ML. Upon leaving Schaefer's, I called my vet on the ride home and spoke with them, they confirmed the $24 price-point. Bottom line, they knew I needed those drops (because I told them over the phone), they knew no one else in town had it (because I told them over the phone), they knew it was back-ordered and that no one else would be able to get it for me (because I told them... you seeing a pattern here???), so they charged me $75... avoid this place like the plague. Unbelievable...

It is the cuteness of a pharmacy, you walk in and there is a variety to choose from. They…read moreimmediately make you feel like family. The questions get answered and the issues get solved. They have compound medicine along with the traditional medicine's. Have an open mind and go in with suggestions and creativity.

I'm without a doubt one of the sicker patients to use RPPharm.i was kicked out because my meds…read moreneeded to be adjusted a couple times to fit my changing ailments,needs.Ray was extremely uncaring .not even giving me a week to establish a new pharmacy. Thanks for nothing Royal Palm Pharmacy

They refused to fill my prescription in the middle of a treatment because I started to show…read moreimprovement...