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    Meatbone Market

    3.1 (7 reviews)
    Closed 9:00 am - 7:00 pm

    Meatbone Market Photos

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    1 year ago

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    3 years ago

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    1 year ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    Our filet's were amazing!! Also customer service was outstanding! All of the other items looked delicious in the bread and dessert case.

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    Publix - Parking lot

    Publix

    3.3(36 reviews)
    3.7 mi
    $$

    This hurts my heart: I've lived in the neighborhood of the Publix at Castleberry and Bethlview…read morebefore the store was built. I've been in the store more times than I can remember and raised my son on some of Ester's Publix Apron recipes. It has been a good relationship until October 2, 2025 when one of the store managers, Mark forgot the basic principle for Publix. The Publix Promise is rooted in the company's commitment to customer satisfaction and transparency. FAILED Immediate Resolution: Pricing mistakes are resolved on the spot, eliminating the need for customers to return to customer service for corrections. FAILED (Check the tape and see exactly how long I waited and how long it took for Mark to come and dismiss me) Customer Empowerment: Cashiers are trained to handle pricing discrepancies efficiently, ensuring that customers feel valued and respected. FAILED (Mark missed a training opportunity) The cashier, whose name I withhold out of respect for age and lack of experience, was not the one who devalued me and disrespected me; that was all on the manager Mark. I can only assume that he felt the cashier told him everything he needed to know, thus dismissing me as an interruption to his day. Sadly, he hasn't a clue. We're all entitled to a bad day, so I'm hoping it's just that and not a sign of things to come at my neighborhood Publix. I was there before Mark came and will probably be there when he leaves. If today is any indication of things to come...it won't be long. I was intentionally vague because I'm convinced Mark is still clueless as to exactly what happened. I know this for a fact because I was actually trying to help. Please spare me any copy-and-paste or prearranged apologies and explanations. You can also keep your store credit or gift card. This wasn't a money grab, simply a paying customer offering feedback as a gift so that Publix can get back on track. I waited at least 15 minutes for Mark to leave me shaken and disturbed. It could have been handled so much better. If this is Mark's persona, and Mark is the standard for customer service at Publix - God help us all! Overview of the Publix Promise The Publix Promise is a customer satisfaction policy that ensures fair pricing at checkout. Specifically, if a customer finds that the scanned price of an item (excluding alcohol and tobacco products) is higher than the advertised or shelf price, Publix will provide the following benefits: One Free Item: The customer will receive one of those items free of charge. Discount on Additional Items: Any additional quantities of that item will be charged at the lower shelf price. 2 2 Sources Purpose and Benefits The Publix Promise is rooted in the company's commitment to customer satisfaction and transparency. It aims to build trust with shoppers by promptly addressing pricing errors at checkout, thereby enhancing the overall shopping experience. Key benefits include: Immediate Resolution: Pricing mistakes are resolved on the spot, eliminating the need for customers to return to customer service for corrections. Customer Empowerment: Cashiers are trained to handle pricing discrepancies efficiently, ensuring that customers feel valued and respected.

    Use to have great sandwiches but I will never buy another one from Publx. Bread hard the bacon is…read moreraw. Over priced product! So disappointing.

    Photos
    Publix - Parking lot

    Parking lot

    Publix - Raw bacon and bread as hard as concrete.

    Raw bacon and bread as hard as concrete.

    Publix - The front entrance

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    The front entrance

    Meatbone Market - butcher - Updated June 2026

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