In transit from Ontario to our home in Maryland, we spent the night in Corning. We had done a fair…read moreamount of hiking at Letchworth State Park earlier that day, and in the middle of the night, my wife awoke with excruciating pain in her right knee---she has been postponing a knee replacement and it had caught up with her big-time. She couldn't put any weight on it. To get her home, I needed to find crutches or a wheelchair or something. This store was right next to the hotel, so I went over the next morning, and a very friendly and well trained lady explained why a walker might be better than crutches, and loaned me one of each to see which would be better for my wife. She didn't take a deposit, she just said, "see which one works better and bring them back and we'll get your wife fitted." Well the walker was the way to go. We went back and since we weren't staying around, we couldn't rent one, but the lady gave us a nice discount on a new one, fit it to my wife, and we also got an ice pack and some Ace bandages. So friendly, caring, and kind...and great prices too. We got home fine, and were thankful that serendipity put us in a hotel right next to Everything Medical Equipment & Supplies, a really first rate operation.

While camping in the Finger Lakes my cpap mask malfunctioned and I didn't have a spare. Went to…read moreEverything Medical and within 10 minutes, I had a new mask, at a reasonable price. The person who helped me, Sabrina was very knowledgeable, made some calls to work things out so I didn't need my prescription and was a joy to talk to. Thank you Everything Medical!

Love these volunteers. There is a wide variety of adult and pediatric equipment like shower…read morebenches, power and manual wheelchairs(of course), walkers, and accessories for these. The volunteers refurbish used equipment and ask a monetary donation to offset their costs. Their location is off the beaten path down in the back of Cayuga Ridge. There is parking and gadabout can drop you off there.

Excellence in a warm and family friendly environment. If you don't like having a face to face with…read morea Professional that will take the time to Know You and Understand Your situation, then Don't come here. Not your candy, beauty products and cold drinks selling Big Box.

I really don't think this place is reputable, or at least not competent. I bought a big-ticket…read moreitem here and was told that since it was a medical device there would be no sales tax. Only after the delivery people left did I scrutinize the receipt and discover I had been charged $200 in sales tax. I called a different local medical supply place to make sure I hadn't been dreaming when thinking there would no tax on this device. They assured me there would not be. So I had to get back to Penn-York to have them refund the sales tax. "Gee, I can't imagine how you ended up being charged sales tax," my sales person eventually told me. I would guess either incompetence, or a hope that I would not question the sales tax, thinking I had misheard this, and everyone there could go out to dinner with that $200. He blamed it all on a computer glitch. I'd almost be willing to pay $200 just for the courtesy of not being yelled at when I called to point out that mistake. "I bill is wrong. I got charged more than I was supposed to..." I began. "I told you! If you paid with a credit card it would be an additional 3.5%!" my salesman yelled before I could explain the situation. "No, I was charged tax. I'm almost certain you told me that there would not be any tax because it was medical device." "There is no way you were charged tax!" "Well, I'm looking at my receipt, and there is a box labeled 'sales tax' and that box has $200 in it.'" Then there was some run around where first I'd get a refund check, then I was told they couldn't do that--the money would be refunded back to my credit card--and then it went back to sending me a check. At one point in the conversation I said something like, "Well, before you erroneously added $200 to my bill for tax..." and the lady I was talking to said, "How dare you say we did that erroneously! It was a simple error!" I had to say, "Lady, the word 'erroneously' means 'in error'." Gee, get an SAT review book and start studying some vocabulary words. Take my advice. Deal with UHS Home-care if you need to make a purchase.

I needed to get two stair lifts installed because of an emergency situation. Penn York made it…read morehappen very quickly so I was not stranded upstairs over the weekend. All were very professional, accommodating, efficient and cheery even on a late Friday afternoon. They clearly cared about my circumstance and for that I am very grateful.

I used to get my tried and true black graduated thigh high compression stockings from them. Well,…read moreafter Jobst discontinued the line I wear I was at a loss. Not only was customer service unhelpful in providing me alternative brands/styles my insurance would cover that are comparable to the original ones I was prescribed, they refused to order black in the brand my insurance would pay for-Ames Walker. I'm tall but lean and so finding a brand that fits me, and has fabric I can tolerate is a nightmare. My interventional radiologist picked the perfect brand and model. It's a shame Jobst discontinued the line that actually fit me and felt tolerable. But I digress, I explained to them, Guthrie Med Supply Depot, that I'm autistic and have sensory issues with fabric and I wear very thin leggings as well due to getting over heated easily and needing a very thin and smooth fabric. I will literally pick at myself all day if I am too hot or the fabric is too rough. That said, only black will hide under my clothing. Not white. They started to ONLY carry white, beige, red and blue! Of course not black. Even the rep agreed that it made 0 sense since black does hide well under sheer leggings which are also black and they agreed that black is more universally flattering for most people's wardrobe. Sadly management refused to order black even after my doctor called on my behalf explaining I am autistic, tall and need black with a soft fit fabric due to sensory challenges to prevent recurrence of DVTs, as well as to walk. I had to spend weeks finding an alternative DME store that carried black thigh highs in my area or that would ship to me and be covered by my insurance. Needless to say, management at this location was the issue. They weren't just unhelpful, they lacked empathy and had no actual logical reason for why they just stopped carrying black thigh highs all together in the one and only brand covered by poor people insurance that actually fits tall people. These things aren't cheap and many people, myself included, have to risk a DVT and be in pain if they can't afford to pay out of pocket and order online instead. Cayuga Medical Supply had 0 issues accommodating me and helping me. So go there instead! Oh, and everyone there also agreed that black is the most popular color. So they too did not understand why Guthrie irrationally stopped carrying black.

Don't go. They forget to give you (everything) needed for a nebulizer. It's like pulling teeth to…read moreget the proper medication needed to breath.