I used to get my tried and true black graduated thigh high compression stockings from them. Well,…read moreafter Jobst discontinued the line I wear I was at a loss. Not only was customer service unhelpful in providing me alternative brands/styles my insurance would cover that are comparable to the original ones I was prescribed, they refused to order black in the brand my insurance would pay for-Ames Walker. I'm tall but lean and so finding a brand that fits me, and has fabric I can tolerate is a nightmare. My interventional radiologist picked the perfect brand and model. It's a shame Jobst discontinued the line that actually fit me and felt tolerable. But I digress, I explained to them, Guthrie Med Supply Depot, that I'm autistic and have sensory issues with fabric and I wear very thin leggings as well due to getting over heated easily and needing a very thin and smooth fabric. I will literally pick at myself all day if I am too hot or the fabric is too rough. That said, only black will hide under my clothing. Not white. They started to ONLY carry white, beige, red and blue! Of course not black. Even the rep agreed that it made 0 sense since black does hide well under sheer leggings which are also black and they agreed that black is more universally flattering for most people's wardrobe. Sadly management refused to order black even after my doctor called on my behalf explaining I am autistic, tall and need black with a soft fit fabric due to sensory challenges to prevent recurrence of DVTs, as well as to walk. I had to spend weeks finding an alternative DME store that carried black thigh highs in my area or that would ship to me and be covered by my insurance. Needless to say, management at this location was the issue. They weren't just unhelpful, they lacked empathy and had no actual logical reason for why they just stopped carrying black thigh highs all together in the one and only brand covered by poor people insurance that actually fits tall people. These things aren't cheap and many people, myself included, have to risk a DVT and be in pain if they can't afford to pay out of pocket and order online instead. Cayuga Medical Supply had 0 issues accommodating me and helping me. So go there instead! Oh, and everyone there also agreed that black is the most popular color. So they too did not understand why Guthrie irrationally stopped carrying black.

Don't go. They forget to give you (everything) needed for a nebulizer. It's like pulling teeth to…read moreget the proper medication needed to breath.

I have used Kinney Drugs for years. They are always very professional and will help you if…read morenecessary. You should call the Pharmacy to confirm your meds are ready. I use the store in Trumansburg, NY, and sometimes their automated system says the meds are ready when they aren't. I would recommend them.

I was staying near Ithaca Commons and was able to walk to this drugstore via a pretty…read morepedestrian/bike path along the creek. The store had the medicine I needed and I was happy to find this for future trips! Great coffee shop next door too! (Gimme Coffee)

We stopped by this Wegmans location on our way to the house we had rented on Lake Cayuga for the…read moreFourth of July. We planned to cook our breakfasts and dinners in the house, so we needed quite a bit of groceries. The store is large and well-stocked, as I've come to expect from Wegmans. The customer service was also great, and their cold beer walk-in (beer cave) had lots of options for our Fourth of July weekend. On top of that, it had plenty of parking and was easy to get into and out of. A good grocery store!

This place is an experience! So much packed in but doesn't feel crowded. Prices are decent compared…read moreto other states but pricey for Ithaca. Quality seafood and meat sections.

If I could go less than one star I would! Went there to get one item, got there well before the…read more7:00PM closing time, to find a locked door and an employee letting customers out! No sense of customer service and rude people. I will not be going back.

I stayed committed to them because of convenience, but sadly ready to switch to Wegmans. The…read moreservice is very inconsistent, but for every kind person there are three snarky and defensive people working in the pharmacy. It also seems the really nice people don't last and they might have a very high turnover. I understand things taking a while and having to wait, but they are often so rude about it that I'm ready to say goodbye.

Great neighborhood shop! I love their clearance deals and friendly staff. They also have a good…read morevariety of supplies here, from alcoholic drinks to milk to first aid/mobility aids.

GO ANYWHERE ELSE. Left the doc for my daughter with poison ivy on her eye lids at 10 am. Tried…read moreKinney at 1130, they said 1 hour. Came back at 1230, sat in line 20 minutes and they said another hour plus a half hour for lunch. So cause you all suck at your job my daughter suffers for and additional 2 hours plus. Like I said go anywhere else for prescriptions

Whatever you do, DO NOT use the pharmacy here. They repeatedly lie that they have a prescription in…read morestock and once you try to pick it up they tell you it's on back order. It doesn't even matter if you check on it right before the prescription was sent to them. Apparently they're too lazy to actually look, and it causes a lot of time and aggravation.

Jeff in pharmacy was rude, threatened to not be able to fill the prescription today, tomorrow or…read more'F'n never'.... pharmacy manager didn't 'have time' to discuss his attitude. I've had great experiences with other Walgreens so when i moved to town i just wanted to transfer prescriptions guess I need to change pharmacies... Went to Kenny Drugs and they asked 'oh did you deal with Jeff'... oh my I guess he's a known jerk - should have his license pulled. my advice - don't go near the place!!!

It's been pretty hit-or-miss with it being staffed (note: their lunch seems to go not to 1:30pm,…read morebut til sometime after 2pm) but lately, likely due to the all-around shortage of staff alongside the Walgreens strike on the horizon end of October 2023, it's been pretty off. Script oddly wasn't in the system one day, so then I when came back the next day last week, was met with this sign that made a really large (false) claim that the system was down the whole East Coast. CVS just downtown was fine. As were CVS in other states. Heard from others it's been spotty service for awhile, so they switched pharmacies and didn't look back. I did the same. It usually has a line/wait, so they're understaffed. Getting shots and meds here, staff was friendly, so hope they and the other pharmas get the staffing they need! However, in the meantime, it may be best to get your meds elsewhere until then.

Sucks that there isn't a zero star option. Absolutely abysmal. Incompetently run and very rude…read morestaff. It's very disorganized and chaotic and it's unclear where you're supposed to stand in line. This led to me getting into an altercation with a mentally unstable woman who accused me of trying to cut infront of her in line. The staff then proceeded to take their sweet time helping everyone else. I will never return.

I bought a twosome in May 25 Jack Palmer couldn't be more helpful with how to equip it and how it…read morewould fit my needs. He worked tirelessly with the insurance company and got it delivered in a remarkable time. He even sent to a previous customer and arranged a show and test drive of his own unit. That man told me I was wasting my trip I would buy it after I saw it. How true this was his second unit he has one leg and after 10 years he got nervous and got his second one sold the first still in good shape. This is my 4th and probably last light years ahead of all the others. I had a issue with a controller that was due to My movement restrictions and Jack promptly sent me a different controller to get me going and said try it and see if it solves the problem if so let me know and I'll work with you. A truly remarkable unit good ground clearance and power if this was the first unit I would not possibly have needed any other units well planned for so many special needs and restrictions. I can't believe the cart the quality and most of all Jack Palmer and his family for the way they started grew and keep perfecting a great product. 5 Star rating is not enough as I said this was my fourth time around but by far the best. Thank you so much keep up the great work and product Terry Lotz

I bought a used and abused Palmer twosome. It is a 2000 model, I have been amazed at the ruggedness…read moreof these things and how well made they are. I have had to fix several things but it was used as a farm tractor basically before I acquired it. It sat outside for several years before my purchase and I am now restoring it to it's former glory! It is by far the best outdoor scooter money can buy!