I hired this company to bill for my business. Not only did I lose hundreds of thousand of dollars due to their incompetence, I am now filing a lawsuit against this company. Due to the pending lawsuit and an investigation into their billing practices by the Office of the Inspector General, I cannot disclose some details but as a courtesy to other labs who might be considering this company, BEWARE and do not sign a contract with them! I only wish I had known or had some type of warning. Recently, I contacted one of the former employees who posted a review and it was moved to the "not recommended" review section and she was very helpful and forthcoming with information that explains why my business lost so much money. 1) Medcross hires untrained staff and provides no training in billing whatsoever. They hire people without conducting background checks, without verifying prior employment or testing their typing skills. No billing experience is required at all. Possibly the reason so many of our claims never got paid.2) They hire and fire according to their one employee who has worked for them for several years. You can read all about that character in the reviews below. Several of these girls are single moms who are in need of the job but that has no bearing on whether they get fired. It is really an unfair system. I think it's called the old favoritism, cronyism, and nepotism method. When someone is granted a position because of connections rather than because he or she has the best credentials and experience, the service that person renders to the public may be inferior. I as the client paid the price for the office politics. 3) When I would call and inquire about claim status, I got all kinds of excuses from there was a computer glitch to we never received the demos. I have since learned that they were never submitted. They were entered into the computer and held so long that the filing period ended. Why? The supervisor tells them to put everything on status 7. She forgets to do the necessary coding and therefore the claims are never released. Yet this company feels they are entitled to any future collections that my billers collect. Regardless of the fact that they are incompetent and did not keep their end of the contract. I hope this is helpful to anyone even remotely entertaining the idea of hiring this company. If you are also in my situation, feel free to contact me through Yelp and I will respond. I have three former employees who are willing to collaborate these facts and who will be subpoenaed to testify. I can give you their contact information as well. They were threatened, harassed and ultimately fired and have documentation of the treatment they received. I heard a recording of one employees termination and could not believe my ears!! read more

Read the reviews and decide for yourself. As an employee, don't waste your time. There's something shady going on there. I can't say the ditzy blonde is screwing her boss but she does dress inappropriately and shows much more than necessary. She intentionally drops papers and pens so she can bend over and pick them up, mostly when the boss is behind her. She did spend a lot of time behind closed doors with the boss. I don't know now but when I was there, nobody liked her. She didn't know how to do anything and we all made fun of her. She's real clumsy and doesn't know how to pick up her feet when she walks. You can hear her coming a mile away!!! She thought she was in charge yet she walked around asking stupid questions all day. Whatever answer we gave her, she assumed it was correct. For fun, we would give her wrong information and watch her make an ass out of herself. One of the girls that works there now still does that. She doesn't like her. As a company looking for a billing company, this is their fearless leader. Fake blonde but she's got genuine blonde brains. Dumb as hell!! Can't get any dumber! Believes everything her ladies tell her and she's fully aware no one likes her. She blames all of her mistakes on the clients. Calls the clients anal, stupid and jerks. Like she's got a drop of intelligence! I'm no longer there but just talked to an employee who still works there and she told me that this woman is continually destroying this company. She mentioned the reviews here and thought I should share my experience. My observations were unpleasant so I left. It's too bad for the owners that they had the bad luck of hiring a incompetent person who obviously doesn't take the company seriously. You can only fake it till you make it once! She's obviously not making it! She put on a good show though. Best advice!!! Don't waste your time. Not worth it! read more

I agree! This place sucks. The dumb blonde named Jessica thinks she is running something but in reality, no one is running nothing up in that place. There are a bunch of old gossiping women. They all laugh at her when she prances around in front of the bosses with her short skirts revealing her skanky thongs. She wears these high heels trying to look sexy and trips on the stairs like a ditz! She screws up on a daily basis and then blames one of the new girls. All she has accomplished at that place is to lose accounts and employees. The owner is banging her. If you want a good laugh, check out her pictures on the Medcross Facebook page. Like the page says " this is the Medcross mascot" and her picture tripping on the stairs in high heels with her "too short" skirt. Hilarious!! Some people have no idea! If you own a business in need of medical billing, keep shopping, this is definitely not the place! There is a little of everything there though You have the old lady named Mel who spends her time gossiping and creating chaos. Eleven years and the owners haven't caught on to her yet. There's a big old fat big haired lady who snickers behind Jessica's back all day long and talks real nice to her when she is up in her face! Funny to watch! She's so fake!! An old black lady who eats popcorn all day and a snob who thinks her shit don't stink but golly she tears up that bathroom! A variety of stupid people in that place! Thank the lucky stars I found a better job and got the heck out of dodge!!! read more

I've known Roy for over 25 years He was my boyfriend many moons ago I have worked for Medcross for a long time and I'm not going anywhere! The company is filing bankruptcy but it is not all the VP of operations fault. This has been a long time coming. They cannot afford to hire certified coders. They pay these girls $12.50 an hour and barely make that payroll. They promised overtime bonuses and didn't have the money to pay them. Give them a break! All of this is over one person who doesn't know how to run anything. Come on, if you check her credentials, it's quite obvious she lied. Unless she started working when she was 11, most of her resume is a Crock of malarkey! I just go with the flow and let her think she's in charge. She is not very intelligent and poor thing, barely in her twenties with two children, no husband and drives a hooptie! She tries though and gotta give her credit for that. This company isn't doing so good and it's only gonna get worse. All kinds of cray-cray is fixing to start up in there. I'm not going anywhere because me and my lesbian friend just love going to work everyday so we can whisper about all the mess. It is just awesome to get paid to gossip all day! Whistle while you work!! Oh and we get free popcorn. read more

They are prejudiced and do not pay wages. Promise overtime pay and it never comes.The underpaid me every single paycheck and then said it was a mistake and paid me in cash a month later. They hire and fire like crazy. If you make it through your three month period, consider yourself lucky or them desperate. I do not recommend this company to anyone.... not even someone I don't like!! Not for employment and much less for business unless you want to go bankrupt in a flash!! hope this helps others not become victims of this business read more

I recommend reading All the reviews. The company has been around for 10 years. There are plenty of places to check credentials and records besides yelp. I will be posting a list of sites that will be helpful in the next few days. read more