The team was right on it and took care of my husband with everything he needed in preparation for…read morehis ankle surgery. Thanks!

Good customer service, right when you walk in there are two chairs for people to sit in and a…read moreperson to talk to who is friendly and will help you get what you need.... I'm so glad we have a local place we can go to that can help us directly, and treats you with respect.

I'm in my late 40s and have generally always been in decent health. About a year ago I found out I…read morehave stage IV CRC. Had a major surgery in September and ever since then have been in near constant pain. Sitting, laying down, getting up, nothing was comfortable. I saw some Youtube videos on lift chairs/electronic recliners and thought maybe one of them could help me get through my days. I also know I have more surgeries/procedures in the future. Found Bellevue Healthcare online and Bremerton was the closest one. Stopped in the next morning with a specific model I was hoping to check out. I believe it was Jorge, the branch manager that helped me. They had a similar model, and he was very helpful in showing me the features and letting me check out other options as well. Ultimately they didn't have the model I really wanted. Jorge checked the inventory at other locations and let me know they had the model I was interested in at their Sequim location and that he could bring it to Bremerton for me to check out the next day. I stopped in the next day and they let me just sit/lay in the chair for a good 20 minutes to make sure it met my needs. They gave me a nice little discount and were able to deliver the chair to me in Port Orchard as soon as the next day. Delivery was great, everything was set up, plugged in, and ready to go at no additional cost. The service from start to finish was top notch, and the chair has literally made my daily life bearable and comfortable. Thank you to the team at Bellevue Healthcare in Bremerton.

Excellent customer service! Delivery available. Good products…read more Answers phone fairly quickly!

Service is abysmal! Didn't get any response after an hour plus waiting online. Couldn't contact…read morelocal representative just 10 miles form me, it rolled over to the same abysmal online service. So it looks like I'll have to drive to the local representative. But based on my online experience, I expect they'll have their doors shuttered and locked and I wont see anyone unless I wave big money in their face and promise to spend big bucks!

They do not seem to know how to communicate with patients but they excel at communicating when they…read morewant to get paid.

This outfit can not update their web location information.. They no longer have an office in…read moreBremerton. You order an item and they send the wrong item and or they add on more units. They won't accept return items. I call it padding the sales at the customer's expense. I been waiting for a new trach order to be filled since January 2023. I inquiry and they suddenly don't have me as a customer. They said call your local office. Their response: Oh we have been trying to get a hold of you with no response. The issue being they need my insurance information. Gee, I have been a customer since 2017 and they have billed my insurance without an issue. Now I don't exist in their world. I'm now going to drop them from my world. Stay away from this company.

Got a referral from the Navy, so everything was fine - until they started charging me too much for…read moremy co-pay. Called the Bremerton office and they referred me another office in Eastern Washington. Thought I had it taken care of, but then became a constant battle and they threatened to send me to a collection agency. I sent them the receipts from Tri Care and my receipts for payment, returned the CPAP machine and they left me alone. Now I have been told I need to stay on the machine, so decided to try again. I'm not on day 3, and still haven't got a call back. Every time it is something or somebody elses fault why they can't help....either a lady isn't there, or a form is missing. If any other business ran this way, they would go broke. IF YOU CAN AVOID LINCARE, DO YOURSELF A FAVOR AND DO IT!

Your phone menu is infuriating. Just put me through to a person. Every time it finally goes to…read moretransfer to a representative, it just resets back to the start of the menu.

Schedule and appointment with Pharmacy and the told me it works be an addition 30-45 minute wait…read more The whole point of an appointment is so you don't have to wait. I don't mind 5 to 10 minutes but 30 to 45 minutes is ridiculous. When I asked for the managers number for the pharmacy, they said they were on vacation and pretty much coughed me off. I am not impressed with this Walgreens pharmacy and this is poor customer service. You might as well not have a scheduling system if you're not gonna commit to it.

I'd like to amend my review. They got me in earlier than scheduled. She adjusted my inserts and now…read morethey fit very well. She was very pleasant to work with. My shoes feel great now.

Not happy to find out it cost 120 dollars to replace 2 layers on my custom orthotics after a year…read moreof use. They said it took a half hour to remove old layers and glue on new ones, and that I'm paying 60 dollars for every 15 minutes. I never spent that much at my local podiatrist.

Horrible, deceptive company. We told them we were losing our insurance and they continued sending…read moresupplies after we asked them not to. Now, after months without coverage they send us a bill for cpap rental and filters that we tried to refuse. When we notified them that we would be losing coverage they never said a work about rental. They led us to believe that the insurance had already paid 100% of the cost. Now they are threatening to report me to the police for theft. The company is disgusting and morally corrupt. If you have another option take it.

If I could give negative stars I would. My Sleep apnea machine was malfunctioning, and was still…read moreunder warranty. I called Apria about it and they said that it wasn't under warranty. They then told me I could ship it to a company to have it fixed at my expense ($225). My insurance paid for the machine. I told them that my machine was still under warranty. They said no it isn't. Ok... the warranty issue kept coming up. Anyway, they told me I had to wait six months due to supply chain issues. I talked with a respiratory therapist, she agreed that it was malfunctioning. Again, with the warranty business. So I waited the six months and nothing. Once again with the respiratory therapist. After a discussion, and on my part frustration, she hung up on me. These people continued to talk in circles and were unwilling to help in any way. Meanwhile my health was paying the price. We contacted our Health Provider customer service. She put us on the phone with Apria. After a long discussion and Apria finally admitting that the warranty hadn't expired, Apria said that I would have to wait another month. My customer service rep said that, "That's unacceptable." Apria then said that they would deliver the machine. Well that didn't happen. I ended up having to pick it up myself. A nice 57 mile drive. Nice huh?? Yeah so much for great customer service by Apria. Apria could care less about a persons health or well being. They are rude, talk in circles, don't accept responsibility, and the individual that is their "Respiratory Therapist" is absolutely horrible. If I could use another company I would. I let it be known to my Provider that Apria shouldn't be used at all. They are terrible.

My husband has sleep apnea so he needs to hook up to a machine with an oxygen mask when he goes to…read morebed every night. His old machine broke so we had to get it replaced and Apria was the one handling his account (he's in the Navy, so it comes at no charge to him!) - since his job schedule was very busy, I was the one picking up the machine for him. Very easy process and was in and out in no time.