EVERYTHING about this store and its personnel can only be termed as phenomenol. The service is…read moreunequalled. I and my wife are lifelong devotees of this medical supplu store. Lou and Karen Lotorto

I needed a cushion with a cut out for my tailbone. This is one of their least expensive devices and…read moreI got there shortly before their lunch hour. I was treated so warmly and with as much care as if I were buying a 10k wheelchair. Whether we are looking for an item for ourselves or a friend or family member, this is not fun place to shop. They made it pleasant.

I'd like to amend my review. They got me in earlier than scheduled. She adjusted my inserts and now…read morethey fit very well. She was very pleasant to work with. My shoes feel great now.

Not happy to find out it cost 120 dollars to replace 2 layers on my custom orthotics after a year…read moreof use. They said it took a half hour to remove old layers and glue on new ones, and that I'm paying 60 dollars for every 15 minutes. I never spent that much at my local podiatrist.

The team was right on it and took care of my husband with everything he needed in preparation for…read morehis ankle surgery. Thanks!

Good customer service, right when you walk in there are two chairs for people to sit in and a…read moreperson to talk to who is friendly and will help you get what you need.... I'm so glad we have a local place we can go to that can help us directly, and treats you with respect.

Their service and attention to customer needs was very helpful. They have most anything one might…read moreneed for medical care.

I love this place. They handle our cpap supplies. They keep us stocked regularly. They have gone…read moreabove and beyond with fittings and help.

Excellent Service! Access provided excellent service with my electric wheelchair needs and I highly…read morerecommend them. The owner, manager Mario and newer employee, Jeremy, all helped me select the best product for my needs and ensure I received it exactly when promised. They actually went out of their way to listen and answer my questions and respond as if I really mattered. Highly recommend. And thank you all for serving me.

For a company that helps older people with mobility items. From a older worker who got hurt and…read morefired the next day i would think twice before going there to rent or purchase items. Older workers have value.

Excellent customer service! Delivery available. Good products…read more Answers phone fairly quickly!

I'm in my late 40s and have generally always been in decent health. About a year ago I found out I…read morehave stage IV CRC. Had a major surgery in September and ever since then have been in near constant pain. Sitting, laying down, getting up, nothing was comfortable. I saw some Youtube videos on lift chairs/electronic recliners and thought maybe one of them could help me get through my days. I also know I have more surgeries/procedures in the future. Found Bellevue Healthcare online and Bremerton was the closest one. Stopped in the next morning with a specific model I was hoping to check out. I believe it was Jorge, the branch manager that helped me. They had a similar model, and he was very helpful in showing me the features and letting me check out other options as well. Ultimately they didn't have the model I really wanted. Jorge checked the inventory at other locations and let me know they had the model I was interested in at their Sequim location and that he could bring it to Bremerton for me to check out the next day. I stopped in the next day and they let me just sit/lay in the chair for a good 20 minutes to make sure it met my needs. They gave me a nice little discount and were able to deliver the chair to me in Port Orchard as soon as the next day. Delivery was great, everything was set up, plugged in, and ready to go at no additional cost. The service from start to finish was top notch, and the chair has literally made my daily life bearable and comfortable. Thank you to the team at Bellevue Healthcare in Bremerton.

In town from out of town, first night here my cpap power supply died. After checking 2 other…read moreplaces in Bremerton, Medequip was able to fix me up in no time! Thanks for salvaging my vacation!!

Not able to fill a prescription for a breast pump, but very friendly person answered the phone and…read morewas able to refer me to a local DME provider who can.

Far better experience this time around. I picked up a new ASV machine for my sleep apnea and worked…read morewith Mike, the respiratory therapist (as opposed to other Mike, the non-respiratory therapist. Mike was great, giviing me all the info on how the new machine works while having me sign more paperwork for the machine than I had to sign when I bought my house. He's a sincere and friendly guy, and this must be at least the 4th time I've worked with him (I tend to need upgrades to more effective CPAP machines), Mike's great at giving comprehensive info about the machine and all that goes with it, including the legal stuff. And being an RT, he was able to clearly explain how an ASV machine is different from CPAPs and BIPAPs and would I could expect. So, yeah, I'm awarding this Rotech office 5 stars because from Mike calling me when the office first received the new machine order, calling to notify me the machine was in and to set up the pick-up appointment, answering questions in the office and on the phone, AND sending a text notifying me when I'll get a follow up phone call is what I expect of 5-star customer service. And to add to it all, Mike even reminded me to contact my CPAP supplies provider to update their records with my new machine since ASVs use a different hose, water tank and replaceable filter than the BIPAP machine I had. That will prevent them the company from shipping me the wrong replacement parts. This proves to me that my less than satisfactory experience last time was an isolated lapse.

I cannot even begin to explain the frustration with this place. I went in to pick up my equipment…read more The person at the front desk was reclined in his chair and looked and sounded half asleep. The respiratory therapist came out and brought my equipment to me but I had very little instruction on how to use it. He told me the oxygen tank would last for about 5 hours. I sleep more than 5 hours. He said I would need to call 911 if I ran out. This made no sense to me at all. Later I realized the oxygen tank was a *back up* in case the power went out not for nightly use. Because I had little instruction, I thought the heavy machine was to fill the oxygen tank. The machine they gave me is HEAVY and LOUD and makes a loud BEEEEEEP when I turn it on. Even worse is that it was sticky and not very clean. It's MEDICAL EQUIPMENT! It should be clean!! We figured out how to use it but I still don't know how often I'm supposed to swap out the tubes. In addition, I cannot take this heavy beast with me and I have a trip later this summer. When I called to see what my options are, since I clearly cannot fly with this big machine, I was told they cannot get me a portable machine. This makes no sense at all. I cannot be the first person to need a portable machine. The office staff doesn't seem to be trained or have much more knowledge than I do about this stuff. Ridiculous! In addition, I still have not been provided with any information about how much I will be paying for the equipment I currently have. So frustrating!

They've always had what I've been looking for, and for what seems to be fair pricing. The level of…read morecustomer service is attentive, I've always been acknowledge upon entry and questions have been answered satisfactorily. The only DME store in the area with a showroom and stock of disposable items!

I have a monthly order of bandage supplies I have been getting through Cesco. My main issue is they…read morewant me to call them 5 days before my perception is due to have them fill it. I feel that they know I need my bandage supplies on the second of each month when the script can be refilled. Why should I have to call for a re accruing order. I would even accept a partial order and the remainder to follow a week or so later. When I run out of bandage supplies my legs get damage from improper bandaging setting my healing back each time. This is very flusterating.

I finally accepted the fact that my life would be better if I had a chair that could help me get up…read moreoff of it... Hubs and I went to Access. They had about 16 of these chairs on the floor, and I think i tried almost every one. Employee Amarvir helped us-- he was very patient and a great help in pointing out features and helping us make a final decision. We purchased a lift chair that day and I am so happy with it at home. Access delivered the chair 2 days later, set it up and all is well! Really good customer service. I do recommend this place for walkers, wheel chairs and the like.

This Access Medical Equipment has very knowledgeable and helpful staff. Also has good inventory and…read moreselections.