Walgreens Pharmacy Personnel Customer Service and efficiency Sucks!…read moreI had never made or said a negative comment about anyone's customer service, but these people went over board. Anyone can make a mistake, own it and move on. We, after all, are humans. I placed a prescription to be filled. Walgreens called me when it was filled. I went a couple of days later. I was told that it needed to be filled out, I was surprised but ok, I waited. 1 1/2hr Was told that the new card for 2024 was invalid or not activated. That they were calling insurance offices to confirm, that perhaps I should come back another day. I was there, the tech was not calling anyone!! total lie!!!. There is only one insurance office to call. What actually happened: Walgreens made the mistake of filling out the wrong med.! Instead of saying the wrong med was filled out, they gave me the reason that the Insurance Card was not activated and to come back another day. (I had called insurance company from home to make sure all would be set) I went to my car and called insurance company again and that's when the insurance company told me that the wrong med was filled and that is why the Insurance company declined the authorization. It was too soon for that particular med to be refilled. Insurance company called in my behalf to straighten it out and the Pharmacy Tech, declined to answer the phone calls claiming she was too busy. I WAS THERE , SHE WAS NOT THAT BUSY to answer the phone and have the matter cleared. A manager with a sour attitude came out shouting at me that they were filling out the correct prescription.. I'm an educated person, I resented how this manager addressed me. Obviously her team's attitude reflects hers. By now 3 hours had elapsed. I walked out without any med. I do not recommend this pharmacy. BEWARE! Apparently their parents forgot to teach them, kindness, empathy for the sick , and honesty.

Terrible customer service. Wait time is huge always. They do look like you are bothering them and…read morealways have a upside down smile. Taking my prescriptions elsewhere.

So I was just hung up on by a pharmaceutical technician when I called to ask why my son's…read moremedications were shorted. His behavior is night and day difference on and off medication, and years ago I noticed that some days he would be spacing out and others he would be restless even though he took the same pill at the same time every day. One day I saw the capsules in the light and there were different levels, so I bought a pharmaceutical grade scale (down to 0.001mg accuracy) and made sure it was calibrated, then did a quality control check on his meds. For a 15mg prescription, what was inside those capsules usually ranged from 12mg-18mg which would explain the shifts in reactions to his meds since as little as 3-5mg changed the reaction and I didn't want him overdosing especially. Normally I am one of those types that believes the best intentions unless direct evidence is brought forth, but I'm not gullible. It could be a machine glitched or a tech was still training, right? So in the past I would painstakingly make sure that all were 15mg and as a result his behavior leveled off. Problem solved. Today for his 15mg prescription I saw 10.6mg, 10.2mg, 7.6mg again and again 5-8mg less which is a big deal for his stability and the fact that we are paying for more than we're getting, which is upsetting. I called to ask what could have caused this shortage and they did say it was filled by hand by the pharmacist - not a technician, but was told a customer couldn't possibly know what they were talking about... Firstly I'm not stupid and I'm not talking anything overly complicated. It is weighing a single medication to check and make sure the numbers are the same and they're not - by a lot!! So she was rude, dismissive and hung up on me after *they* made a mistake with medication, the latter of which is a very serious deal! I will calibrate my scale *again* and if I'm wrong I will delete this review, but if I'm right I'm contacting corporate. If they are done by hand and it is this far off during a shortage, it's hard not to wonder if someone is skimming or trying to stretch medications when they should just say "we don't have enough to fill this prescription." While frustrating, I can respect that more than deception. Double check your meds, especially if you find their efficacy is variable or unpredictable. I would only give one star, but until today they have been neutral or friendly in customer service. But shorting prescriptions is a big deal and the way they handled it was wrong.

I needed a pharmacy on Memorial Day after an unexpected visit to the ER. Every pharmacy we thought…read morewas going to be open was closed. I was fading fast after my release from the ER but knew there would be no pharmacies open in my home town. While this pharmacy was busy, the pharmacist took the time to understand I really needed to go lie down. In record time, I was on my way. The pharmacist was personable. He explained my Antibiotics throughly. It was a pleasure to be served by this pharmacy!! Well done.

This location is near to Fort Moore Army Base (formerly Fort Benning). Been a customer shopping…read morehere since 2021. They have everything that meets my needs and seemed to offer some other merchandise that the other locations don't seem to carry. Customer service is questionable. Some employees don't seem helpful and appear to lack customer service skills. Lining up at the self checkout has no organization on what person on the two lines should go next.

I waited in the Mobile order spot for Atleast 20 minutes or more for two things. workers were just…read morestanding by the door not doing anything when the lot is so full to the point that people were parking in the parking lot waiting for a spot.

Two homeless crackheads out front and the service at the pharmacy was dismal. If I say hello the…read moreleast you can do is say hello back. It also smells like piss and mildew inside. It has carpet? It's gross. As if that wasn't enough--they also messed up my prescription pick up! Piss poor establishment.

Fast friendly people great place to get your prescriptions filled…read more Been using it for over thirty five years

I had an appointment for a vaccination. the staff was extremely rude and disorganized. The wait…read morefor my vaccination was very long. It seems like this cvs gets worse every time. be prepared

Thanks to Andre this store gets 5 stars!!! He is amazing and patient. I need 3 photos printed off…read moreafter going to two other places that couldn't do it. He helped me right away and I was in and out of the store in no time.

I had placed a Walmart pickup order for the follow day for my husband to pick up since I'm home…read moresick with covid. When he went to pick it up almost an hour later than the time it said it would be ready the lady that came up to the car asked him, "unless you got a text saying it's ready then it's not ready" he asked her if she had an estimated time and she just shrugged and walked off. He sat there for 2 hours and never received them. We called customer support and was told they had changed it from pickup to delivery and we would receive them the next day. Guess what never showed. Called customer support again to be told "due to covid we have lack of staff and drivers but we can refund you and you can go inside the store to do your shopping" Honestly I get it covid has messed everyone up but if you can't do pickups or delivery's don't give estimated times. And if someone calls about their groceries don't give them the run around just be honest. If we had been told "honestly you'd be better off getting a refund we're really backed up" we wouldn't be so pissed.

I used to like to shop here until today. I had to self checkout cause the regular lines were long…read moreand also I didn't have many items. I had a few items plus 2 cases of water that I scanned. A associate came over to check and see if I scanned both cases of water. I was offended that she thinks I'm trying to steal one. On the way out I showed her my receipt proving I purchased both cases of water. I don't appreciate being watched like I'm a thief. I will NOT return to this store again. Bad customer service.

Rachel in the photo area is awesome. She helped me edit and print my photos. What a positive lovely…read moreperson!

This is only for the pictures but the customer service was amazing. I printed something like 60…read morepictures today. And the young lady behind the counter was super helpful. She legit felt bad I had to wait for 15 minutes. This was fine, I had plenty of time. My daughter got this cool picture holder for her birthday. So I decided that we FINALLY need to print some pictures plus there were some I wanted in my office. Off to Walgreens. They make it so easy. Print them and make a mug or a magnet. Very cool and very fair price!

This Publix is clean, busy (in a good way), and the customer service is top-tier--everyone is…read morefriendly, helpful, and actually seems happy to be there. The store is well stocked and organized, even with all the foot traffic. Full disclosure: I usually shop at the Publix on Schomburg, so walking into this one felt a little like cheating on my neighborhood grocery store But honestly... no regrets. This location definitely holds its own. If you're in the Bradley Park area and need a solid grocery run with great service, this Publix won me over--don't tell Schomburg though.

I can't say enough good things about my local Publix--it's hands-down one of the best shopping…read moreexperiences around, and a big part of that is Roxie at the deli counter. Roxie is an absolute standout. Every time I stop by for Boar's Head products, she greets me with a smile, remembers what I like, and slices everything perfectly. It's not just the quality of the meats and cheeses--it's the care and attention she puts into every order that makes all the difference. In a world where customer service can feel rushed or impersonal, Roxie makes you feel like a regular even if you're not. She's friendly, efficient, and clearly takes pride in her work. Honestly, she's one of the main reasons I choose this Publix over any other store. Great store, great selection--but employees like Roxie are what truly set it apart.