This has by far got to be the worst cab co. Ever!! They are consistently late. I think coz they are…read morethe ONLY game in town they are emboldened to have a dont care attitude..the guy who picks the phone up needs his teeth knocked down his throat..he is rude, surly and has even hung the phone up on me midsentence..hell the old geezer who has picked me up even SMOKES in the car!!! I was so shocked when he lit up nonchalantly I had no words! I merely endured being smoked out for fear he'd put me out if I said something. wait times in the order of 30 to 40 mins even more sometimes are the norm without so much as an apology or explanation. If I ever win the lotto..ill buy the cab co. Just so I can FIRE the whole bunch of them. Oh and if I could give less than one star, I would!

I had to use this cab service 4 times in the last week and I am very disappointed. First off, the…read morevehicles were filthy! The drivers were eating in their vehicles and had trash in the seats. The vehicles were not safe. The back seat bench actually lifted up when I sat down (I'm petite) and looked like it was not connected and was just cushion. The drivers were smoking in the vehicles prior to picking me up. I left the cab smelling like cigarettes and I don't even smoke. The fare was $3.00 before we even drove away. I needed a ride that was 3 minutes away (couldn't walk because of surgery) and it cost me $5.50 but when I was dropped off a couple miles further the day before that was only $7.00! On average it took anywhere from 30 to 50 minutes just to get picked up. I was seriously disappointed. Not representative of a good company. Not clean, not punctual, pricey for the distances, and they have drivers who are not familiar with some of the public places like hospitals and clinics. If anything they should know those locations.

Went to san antonio on a budget. Aside from the party people getting on board and wanting everyone…read moreto wake up, the ride.... though long...was pleasant. I got repremanded by an employee because one of the drunks hit up on me and i declined their attention. I am not sure what was told to the employee, but i nearly got kicked off the train. The train cars were clean and there was snacks on board.

The 51% =3 stars We started out on time and left Austin…read moreshortly after our 930 scheduled departure. Our trip up to Temple just to test the water to make sure that I would not get claustrophobic or motion sick was a huge success. We sat next to each other and loved the fact that we could both enjoy the scenery. We talked about how much fun it would be to take a scenic trip and our seats which were much larger and softer than airplane accommodations, I determined I likely would not get claustrophobic or motion sick. It was only a couple hour trip so we didn't do any exploring. I saw other people come and go and I know there were restrooms available downstairs. There was also an announcement from the dining car explaining that the passengers who had accommodation in their own sleeping quarters would also have first seating at lunch. When they were done the general public, (i.e.: coach class) could come down and eat as well. Evidently they also had snacks and food available at the time of the announcement as many people went ahead and got what smelled like a cooked meal along with snacks and beverages and brought them back to their seats. We really didn't know where to go or how to get to the dining car. It was all good -as I really had not planned on it anyway. Before we knew it we had passed through all the little towns including a couple of Amtrak stations and then reached our final destination of Temple Texas and their Amtrak station as the train then went on all the way to Chicago. The latter 49% of our train trial was really smeared. When we got to Temple we took a Lyft and had lunch in S Temple, and discovered there really wasn't much to do there other than shop. We came back to the station and wandered through the museum-which was really quite nice. In fact the entire Temple Amtrak Station was pleasant. Very clean and a nice attendant. (There was one food and beverage machine that was completely out of order.) The other soda machine worked - there were spotless restrooms and we did sit and wait a couple of hours in the air conditioning as it was quite hot outside as we waited for our 4:30 PM departure. Even though you're in a Station no one gives you any updates so until we went outside for the last half hour to await our train ....and I started looking up info on the app ...we did discover that it was running late. About 30 minutes. No big deal. Next time I looked it was over an hour delay. The next time an hour and a half and then after going back to the station to use the restroom and talking to the Amtrak person we found out that it was quite delayed and might be in by 7:30 PM. Indeed it did arrive about that time so that was a three hour delay and I consider that eXcessive even though I do understand it can't be controlled due to so many factors. I guess we left the station around 7:45 PM and it was predicted we would be in by about 9:45 PM. We showed our tickets and were instructed by one of the boarding people to get in the last car which we did. I have to admit I didn't even think about it I just followed instructions. When we opened the door to go in -we found seats in the very back of the train. The two ladies one sitting on the left side of the compartment & one sitting on the right continue chatting about the poor service, the filthy restrooms, the lack of attendants-especially for challenged people..... They were really very negative, & didn't have a nice thing to say. It discouraged me from trying to navigate to the restroom myself. Worse than that, I didn't realize that being in the last car would be very much like being on a roller coaster in the last car and we would be whipped around hither and yon. So between the movement and the smell it was a very unpleasant ride back with a delay about five minutes from the Austin station. We had to sit for 45 minutes waiting for three different trains to go by-evidently train travel with passengers is not a priority so other freight railroad carriers are able to stop the Amtrak trains to get their trains where they need to go. I was pretty discouraged by this but I haven't given up completely. Since this was essentially an experiment and I would say 51% of it was a success I will just end by saying to take the Amtrak train at your own risk. We would highly recommend getting a roomette or sleeping compartment of your own. I did let Amtrak know of my concerns.

The Mr. and I have been using ANS for years with positive results. The cars are clean and the…read moredrivers are friendly, punctual, and safe. We have used them for rides to and from the Austin airport and for the Greater Killeen Airport as well. I HIGHLY recommend this company when you don't or can't drive yourself to and from the airport.

Great experience with Weeton (owner) and ANS Shuttle! He was waiting for me when I landed at…read moreAustin Bergstrom and had a Subway sandwich, chips and water for me when I got in the car. He was also prompt in picking me up at my Killeen Hotel a few days later and direct service back to the Austin airport. We had clean nice vehicles for both trips. I love dealing with small companies and ANS definitely delivered. I would certainly use them again if I'm flying in to Austin or Killeen. Be sure to call the phone number for all communication as this is a smaller operation.

The changes they have made, which was supposed to be easier and faster. Nope! Me and my son was…read morestranded at Walmart for two hours. The app wasn't updating and it kept on giving the ETA as 6 minutes. We were supposed to be picked up at 8:45,was there until I gave up and spent my last on a Lyft at 10:45am. A little bit before my Lyft got there, my van came but he said he didn't show me on that bus. What!!! I showed him the app showing his van number and still refused me. This is supposed to be like an Uber. My ass!!!! I don't have any faith with this new transportation. Just leaving people when you have a scheduled pickup. I'm trying again today but only because I have to, I have a very important Dr appointment and no other way. And forget calling the office, they don't answer. If I'm stranded again today, I'm going to the top person for The Hop. This is poor business practices.

The worst transportation in central texas. Called them for a last minute pick up at Walmart in…read moreKilleen. They refused to pick up. Person was stranded at Walmart in a wheelchair. The people who took them there could not pick them up and take them home because their vehicle broke down. Called and talked to Belinda and Cam. They told me it wasn't their problem. Really. You couldn't make this one exception and pick up a senior in a wheelchair at walmart. Wow.

DO NOT USE THIS LIMO CO!!!!!! VERY UNPROFESSIONAL!!!!…read moreIf I could give "0" stars I would!!! I have never left a Yelp review but I had to for this I booked a black stretch limo to pick up my son and DIL after their wedding to be dropped off at their venue an hour away. The limo was ten minutes late to arrive and the driver, who was an older woman, stated that the limo's alternator that ran the A/C and lights in the back of the limo went out. It was like a sauna in there! She stated that they brought their "party bus" following behind because they weren't sure the limo wouldn't break down on the way to the venue. So instead of my son and his new bride arriving in an elegant limo to the reception like I had booked, they arrive in a party bus that looked and sounded like it was falling apart, with a "stripper pole" in the middle, driven by a guy in overalls with his dog in his lap!! We had no plan B since we trusted they would uphold their end of the deal. The limo itself was not that elegant either. The paint was scratched and faded as were the seats inside. The kicker was the female driver told me that we were getting a deal since the party bus costs more to rent than the limo! She said she wouldn't charge us more for the party bus even though she could! DEFINITELY NOT A Touch of Class! There was NOTHING classy about any of it! SO disappointing and SO unprofessional!!!!

Our angel and hero! We had a small accident about 20 miles from Temple which left our car…read moreundriveable. Because there were 5 of us the tow companies couldn't take us all to town but NO TAXI SERVICES in town would help us. They refused to come out because we were so far from town. As a last ditch effort we found A Touch of Class Limousines in dex online phone book and at 11 pm she came out to get us in her mini-van. Then she not only took us to our hotel but first to an open store to buy necessities. I was traveling with a child and my handicapped mother and would have been lost without her! This is a professional, personable and well run company. If you need a limo service that will take personal pride and professionalism to heart - this is the one for you!

Jo is a delight, funny as hell. Have enjoyed trips with her several times. Was quick to pick up and…read morewilling to tote me anywhere. Highly recommend.

From the owner: RIDES Let me serve you and all your…read moretransportation needs at a very reasonable rate. Here are just a few of my services: * Airport rides / one way & round trips * Cosmetic Procedures * Medical Procedures * Road Trips(up to 125 miles) * Last Minute Rides/if I can’t help you, I’ll help you find a ride. Let’s discuss any & all of your transportation needs. I will do my best to help you find a solution at a very reasonable rate.

Bill is also great. Trent seems to have disappeared on a cross country tour of self discovery. He…read moreis missed. Bill is always on time and very entertaining. Big personality. Uber drivers often don't like to travel to or from AUS and Jarrell, and it's very nice having a plan-ahead alternative. Rates are competitive. I am very appreciative for their existence.

Premier was Exceptional in every way. The drivers are professional, helpful and were always on time…read moreto get my family and I were we needed to be. They were responsible, and their prices were unmatched. I highly recommend them. They even brought a child car seat for my toddler at my request that was correctly installed for safety. There is no other service I would use in Austin. Can't wait to visit them again.

When our minivan broke down outside of Llano on a Sunday afternoon and everywhere else was closed,…read moreEugene was there to save the day! He picked me up in Llano and drove me about 40 minutes to Marble Falls where I had a U-Haul truck waiting, pointing out cool landmarks and places of interest along the way. We arrived at my destination in Marble Falls, only for me to discover that my U-Haul reservation had fallen through. I made some calls to find another option nearby, and Eugene was kind enough to wait around and stay in the area just in case I needed to go somewhere else. Sure enough, I needed another ride, and he was kind enough to provide it at no extra cost. Eugene is a great guy and the only person you should call for a ride when you're in the area - he will save your bacon like he saved mine!

Gene was super wonderful taking my family to the airport. His hybrid Camry was spanking new, and…read morevery comfortable. He offered us bottled water, our choice of music and temperature control, and was lovely to talk to. His fee was by far the best of the services I had called. We had two carseats for the ride which he very generously dropped back off at our house, and had the consideration to wrap them in plastic bags so they wouldn't get damaged. We had more people on a different airport ride, so he arranged another lovely driver with a van for us. I can't recommend him highly enough! Thank you, Gene!