Titus from ProCare has delivered medical equipment twice to our home since my husband went on…read morehospice. He is so professional, kind and thorough in explaining the equipment. The delivery and setup was very fast and efficient. I highly recommend ProCare. They helped make a tough situation easier!

Staff set up equipment and provided services for a patient in need so quickly that my head spun…read more I've worked in healthcare since 1986 and I've found that ProCare has never shied from any request. I'm thankful that they are so responsive and professional.

This company is the absolute worst. Gabby their employee may be the rudest non empathic person I…read morehave ever dealt with. I would look elsewhere if you have a choice.

If you have been in a car accident - PLEASE BE AWARE THAT NORCO DOES NOT BILL CAR INSURANCE! We…read morewere told the car insurance will cover the expenses (wheel chair, etc). They did not tell us that they will NOT send a bill to car insurance, and they will NOT put information (claim #, date of injury, referring physician) on the invoice that would allow you to submit to the car insurance to be reimbursed. They requested all our car insurance information (3 times, in our case), and ot once informed us that they would not bill the car insurance. After about 2 months, I received the 1st bill from Norco. I called Norco billing and the billing representative stated that they do not bill 3rd party (car) insurance, but she would look into it. I agreed to put the balance on my credit card, requesting that I get a copy of the receipt which included the date of loss, insurance claim #, & prescribing doctor's name. The representative assured me that it would be done, and a copy of paid invoices would be emailed - she was pleasant, but I did not receive requested invoices. So, I left an email message on the Norco website, again stating what I had requested and what was required for us to be reimbursed by the car insurance company. I finally get the copies of the invoices in the mail - no requested information included. I called Norco billing on 4/17/26. The representative said that they do NOT bill 3rd party /car insurance and they cannot put the date of loss, etc on their bills. When I relayed that multiple other representatives had told me it could be done. The representative's response was "how is that our responsibility?". Upon returning rented equipment, I voiced my grievances and a supervisor came to intervene. He supplied us with the information we needed to be potentially reimbursed by our car insurance. It is emotionally difficult to deal with this incompetence when you are also dealing with severe medical trauma & multiple surgeries that will leave your child with some disabilities for the rest of her life. The collision was NOT our/her fault, but she is paying a tremendous physical & mental price. Either the "part owner" representatives are ignorant of their own company policies; or they are actively misleading their clients. I would request that NORCO representatives be informed and be upfront with their clients!

What a blessing this place is. I was in need to find a knee scooter for my pastors wife who broke…read moreher foot and was alone at home so while searching I found this place. The ladies were so friendly and made it so easy. They gave me the best one they had and I needed was a small deposit which I can get back when it's returned or I can let them keep as a donation. Incredible

From the owner: Hands of Hope NW is a nonprofit charity that collects medical equipment and supplies that hospitals…read moreand individuals no longer need. We ship it internationally to developing countries, plus we have a medical equipment lending program to meet the needs of people in the Treasure Valley. Durable equipment such as wheelchairs, hospital beds, walkers, and bath chairs are available. Donations are encouraged and there is a deposit on one item.

I had such an exceptional experience here! (Light years better than my Lincare experiences... I…read morekept trying to make them wrk, for yrs...but they clearly don't care!) This business does an excellent excellent job... every person (even the mgr!) was so genuinely helpful, & gracious & including when there was a snafu with my transportion home after the appt...they even assured I was safe until my ride finally showed up. Brittany, the respiratory therapist, actually not only assured my nose pillow cpap mask fit properly... she gave me samples of mouth tape to try... to see if we could minimize the air leaks that way... & definitely check out the products they highlight in their lobby... they had display of legit cpap pillow & more... they seem to be a one stop shop & quality education center for all things cpap! And I commend them for their excellent use of texting too, which aids those of use with verbal challenges (ie they are legit accessible friendly! Imagine that- a health care provider who actually understands communication accessibility disability needs! (Located off Fairview, been Cliff's Guns & Mr Formal...)

I was at the Caldwell location. Excellent customer service. First time doing this not happy about…read morethe machine but needed to get it for many years. Hailey did a rock star class for review of the machine and mask for me . Still overwhelmed by all the cleaning,however I was told they will call weekly then tapper off till I fell completely comfortable with the machine. Great job again thank you to staff .

I rarely leave reviews, but I am hoping to spare others the pain of our experience with this…read morecompany. We ordered a wheelchair from this company for a child with a traumatic brain injury. It was ordered in July. On December 31st, an employee delivered the custom seat, made some adjustments, and said we'd have to bring the chair in to be widened for the seat that was supposed to be custom for his chair. Widening his chair would restrict it's ability to go through doorways. It has been a dismal experience. Each time we call is almost a step backwards, with the favorite response being "someone should get back to you next week ". How they are still functioning appears to be they are great at the sales side of the equation. There are other companies. Do yourself a favor and do some research before selecting this one.

This company does not deserve one star! Below is my comment I posted on Facebook…read more.. So I got this chair, with power assist (Smartdrive MX2), with a cushion, from a company called NuMotion. (As shown in the picture). Took them over FREAKIN' year to get it all, but not after jumping through hoops with the circus they put me through. I go to the doctor they sent me to, to get documentation on the medical issues I have from pushing a wheelchair for 37 years, so that way my insurance with approve the stuff. 6 months later I get a call from them telling me to go back to the same doctor cuz they didn't get the paperwork in on time. They had 45 days to get them in. So I do that, and they are there with me at the doctor's office. When the doctor asks them, "What happened guys?" they blamed me for missed appointments and some other BS on their part. Fact is, I never missed an appointment because this was too effin' important of an appointment for me to miss. But yes, I did move an appointment out due to vertigo and being unable to drive. So then a couple months later I call to ask if the paperwork has been sent in to my insurance and get told that the doctor didn't sign the paper for power assist. Which I KNOW IS ABSOLUTE BS!! Don't hear anything, call back for a couple of months, and ask the same question, and get told that they are working on it. Then I give it awhile, call back and ask the same question, and get told they are reviewing the paperwork, by this time it's 5 months later! So I call back a week later and ask the same question, and I'm told they got the paperwork in a day shy of getting the paperwork in. So they almost missed the date AGAIN! So when I finally get the Chair, Smartdrive MX2, and cushion. I find out the cushion is not the size I ordered after I gave the guy the CORRECT SIZE I NEED to fit my chair. So he blames the company for the incorrect size, sends it back and gets me the size I told him in the first place. Now if all of the above isn't enough, I sit in the chair and my first statement is...the chair is too frickin' high! The tech is at my house when I say this and he goes over to my current chair, measures it and says it's 18." I say, "It can't be," he insists it is. So the chair seat itself is too short so they move the backrest back an inch, which helps a tad but it's still too damn short. The backrest... well it's a damn nightmare! I rest my back on it and it's so far back it's like lying in a reclining chair. When the clown tries to adjust it, it digs into my back and ribcage, CUZ HE ORDERED IT THAT WAY, then blames it on the company that built the chair!! Haha!! WTH!!?? That night I'm totally stressed out and crying, can't eat, can't sleep. So I sit down and I tell God you have to fix this. I hear in my spirit..."Go out and measure that chair." WELL...LOW AND BEHOLD...I discover it is not the chair that I ordered which WAS...seat depth: 16," seat width: 14" AND height: 18". IT measures...seat depth: 15," seat width: 13 ¾," and seat height: 19." So obviously they lied, deceived me and tried to pass this chair off as what I ordered!! When asked if I could get the chair I ordered, they said no that they already did too much work on this chair and that I would have to go to another vender and start the process all over again. Too much work!? Like what!? Moved the back rest back an inch!? They did not even say we're sorry and that they had made a mistake. So I gave everything back and I am now going through NORCO medical. Went back to the same doctor and he was pretty shocked and said he had nothing to do with it, which I already knew. So whatever you DO NOT GO THROUGH NUMOTION for your medical equipment!! They have a track record of screwing people over, all over the world. Just check the reviews on the Facebook website.

The team at Mobility City Scooters is made up of truly good people -- the kind who treat others…read morewith respect, communicate clearly, and take pride in their work. Their kindness and reliability show up in everything they do. When a company is built by people with strong character, it creates trust. That's exactly what you get with Mobility City Scooters.

I ordered a lightweight scooter for a trip that I was taking in June to Yellowstone National Park…read more When it was delivered, it was huge, probably weighed 300 lbs, had 2 batteries and big enough for a 300 lb. man. Needless to say it never left the garage. Consequently my trip to Yellowstone was not a good one. I called and spoke to a lady, and told her about this, and she could have cared less. No sorry or anything. I needed another scooter in Colorado, and was given exactly what I wanted. Mobility Plus-Colorado is a great company. Highly recommend. Would not recommend Mobility City.

"Start by doing what's necessary; then do what's possible, and suddenly you are doing the…read moreimpossible." -Francis of Assisi Living Independence Network Company A.K.A. LINC is a local service agency that cares for people with disabilities, all levels, focusing on ability within their disability and helping them to be as independent as possible. My mother-in-law gets services through this agency and I help her with many of them. Linc is very helpful for families by learning available resources and support. This is the first review of the Boise, Idaho office. This is my 434th review. There are many different services that Linc provides and in three cities: Boise, Calwell, and Twin Falls. Some of the services they provide are: Advocacy: Call them if you're experiencing a problem in relation to how you live with your disability. Whether it's a landlord, employer, local business, and the such, Linc will help you by speaking on behalf of you, writing a letter for you, or acting for you. This is a very important part of social work and for people living with disabilities. Independence Living Services: The will help locate housing for you, train you to live independently: budgeting, renting an apartment, working with Health and Welfare and much more! Personal Care Services: They will help you hire, train, and pay employees to help you through the Medicaid program. Help can be cooking, cleaning, hygiene and other quality of life tasks. Transportation: They hell you apply for assistance with transportation such as medical taxi (Medicaid/Medicare pays), and discounted transportation such as taxi and bus passes. Medical equipment loans: That's right... if you need a wheelchair, power chair, crutches, CPAP machine, you can call Linc and they will help you with that. You can borrow these items for as long as you need. They also take donations of these items and many more if you ever hear about them or have some to discard. Lastly, The ramp and rail loan program. According to their website This program provides: Temporary loans of modular, portable, aluminum accessibility ramps for residences averaging 30-90 days. Only requires a fully-refundable deposit of $250 or $450, depending on size and configuration Ensures people with accessibility or mobility issues to maintain their independence and freedom. Even if you're having a family member come to visit that requires a ramp, you can borrow a rail free of charge, just put down the security deposit. Linc has been in the Treasure Valley for nearly 30 years. They have a vast amount of resources available and a database of other resources for yourself and your family. It's important to know what services are available out in the community. You never know who is going to need this knowledge. This review is going into a new "Community Resource" Yelp list which may help our community grow and overall help individuals help themselves move up Maslow's hierarchy toward self-actualization. As for my review-- I am going to post this same review on all three cities because it brings awareness and again, may help someone. The staff has always been friendly. I've dealt with the community nurse several times, they come to the participants home, and are always filled with both compassion and empathy. My brother in law is unable to walk long distances and his mobility scooter took a dump. He was unable to get a new mobility scooter due to lack of funding-- Linc provided him with a "loaner" which he can use for as long as he needs, and he once again has the independence and quality of life that we all deserve, thanks to Linc.

With one call you can be connected to a whole variety of services & advice related to disabilities…read moreof all kinds. Todd Wilder (their Ramp Guru) has been on great support in getting me information on everything from Service Dogs to Scooters to Phone Apps that make the ph more accessible for visual & other impairments. I know they can also assist in work accommodations & housing accommodations- you need anything related to being Differently Abled- call LINC!