I was looking for insurance as an alternative to COBRA coverage from my previous employer. Everett…read morewas very responsive and provided me with a lot of options and plans. It is saving me a considerable amount of money over COBRA coverage.

I totally agree with Alexander S, who "had a very disappointing experience. Despite being polite…read moreand patient throughout the conversation, the agent was unexpectedly hostile and aggressive." My experience was similar, Everett was so diagreeable and blamed me for not sending him the information to where he wanted. (Email is not good enough??) I am a research scientist working on a quantum computer. I do not know health insurance, and I don't hve time to look into it. I thought an agent is paid to make it simple and easy for the clients. I guess this is not the ideology of Henderson Group. Luckily, I quickly found another agent elsewhere who is patient and genuinely wants to help.

Fitts employs extremely rude insurance agents. Seriously unbelievable. Don't bother calling with…read moreeven a simple question. They will make you feel like you are bothering them, like you shouldn't have called, and will treat you like you are an idiot. Horrible company. Stay away!

If you're looking to get a call back from Linda don't hold your breath. 2 weeks is unexceptableread more

My partner had an experience so awful that I cannot wait until I can switch my Health Insurance…read morecoverage. My partner is experiencing pain from a tooth that needs a root canal. He had received a filling earlier today and unfortunately, the dental student did not secure a prescription for pain medication due to thinking a filling would solve the issue. Since he was seen by a dental student and due to the day/time they were unable to have an overseeing dentist prescribe him pain medication. He decided to call HUHS to see whether his PCP or his staff could help him with medication until a root canal on Monday. After speaking with someone on the phone, the person said they did not know what to do for him, but they said he could come down if he was close by and wanted to discuss it with a Nurse Practitioner. He went in person and ultimately nothing could be done because his PCP was not in. It would have been much preferred to hear that over the phone as opposed to walking (In pain) to the Smith Campus Center. That itself could have been a misunderstanding but how he was treated when arrived there is the real problem. The front desk staff were rude and dismissive from the moment he started speaking to them. The man at the front desk denied he had coverage (rudely, cutting my partner off...) and questioned everything my partner said. My partner presented his card and then said his PCP's name and that he had been there before, the man responded "Well that's impossible." Someone else then looked him up and found him, but as he was walking to see the NP they shouted out "No wait you don't have coverage!" To then check again and confirm he did. What is going on at HUHS that they can't even check someone in who has been there, and if the system was having issues then that is not their fault, but how they treated my partner is again the issue. The NP then told him that they did not have the authority to prescribe him anything. This, again, could have been said clearly and directly over the phone to not waste his or anyone's time but again would not be a huge issue if not for the interactions at the front desk. My partner was in pain and thought he would receive at least basic level of human decency in his interactions with HUHS staff. He was treated like he was a criminal walking off the street demanding drugs. He has seen his PCP there. This is HIS healthcare provider. They were asking him whether he was a "summer school student"...do they really not know how to use their own system, and that itself is understandable because systems change/new staff/systems act wonky... but being rude and dismissive is not. I have heard others' stories of bad experiences at HUHS (including my partner having previously been given wrong information in getting blood work done) and now it is just too much. If you are a staff member, then choose another insurance option. I had been a graduate student at Harvard before becoming an admin and thought it easier to stay. But I deeply regret that decision after what my partner experienced.

This review is for all of the nonsense that I have personally had to deal with as a student here…read more I am honestly fed up with the general attitude here. Giving it 2 stars because of neutral to good experiences I've had with some members of staff. Freshman year: I go to my primary care doctor. I tell him I have these horrible headaches. He literally tells me to just get sleep. Um. Ok. Sophomore year: I have this massive 2nd degree burn. I go to urgent care, literally no patients waiting there. I have to wait an excruciatingly long time before I get treated. When the doctor is ready to see me, she says, "Oh we have patients staying overnight who have more urgent concerns than yours." No apology. To top it off, the primary treatment I am given is this topical cream that, after a quick google, I find out, "prolongs healing time" and shows no "real indications of efficacy." I get by on codeine. Junior year: I go to an urgent care having filled out a survey. My thyroid might actually be infected. A doctor sees me, and she tells me, "Oh, we don't treat thyroid issues in urgent care. It's not urgent. You have to go see primary care." I guess I would have really appreciated it if they had just emailed me to not show up rather than making me show up and wasting my time. The next day, I phone in to try to schedule a primary care appointment. She asked me why I didn't call yesterday, and I told her that I had a lot of work I was trying to take care of. She literally scoffed at me. She also was both extremely unhelpful and condescending when I asked her about the steps I would need to take to treat thyroid issues and . . . I'm fairly certain that she doesn't understand the difference between getting the ok for a thyroid screen and actually getting a screen. She honestly didn't seem to know what she was doing in general. It goes without saying that it is extremely frustrating to talk to someone who is both illogical and also arrogant about it. Never in my life have I dealt with such terrible service from health staff. Point being, HUHS, step up your game. We as students go to you to be treated, not aggravated.

I had a wonderful experience dealing with Richard and Betsy. They responded promptly and got me…read moregreat quotes from many different companies for life and disability insurance. They were clearly experts and helped navigate a couple of unusual things about our situation to get better prices than I had expected. Couldn't recommend them more highly.

Jim, was very professional and knowledgeable. He was able to help my relative and answer their…read moreMedicare questions.

I've used several great home health agencies for my elderlies and Bayada is a standout. They do…read morecost a little more but you get what you pay for. They always come through for us with high quality home health aides when we need support, even when we have a last minute situation. Also we are Covid-conscious and they are always willing to wear appropriate respiratory protection. I see mixed reviews from other states and I can't speak to that, but here in Massachusetts I highly recommend them.

Don't recommend this dentist. I feel like I was deliberately mislead with how much I would have to…read morepay. They went to the effort to show me how much my insurance would pay when I had an appointment. I then got a bill two months later saying my insurance wouldn't pay even half of the remaining cost. Come to find out they don't even do the kind of filling my insurance fully covers at their office even though they claimed my insurance always pays 60%. I paid $800 out of pocket for 4 tiny cavities to be filled. Definitely don't recommend going there especially if you have united Concordia.

My visit today to Great Meadows Dental Group was a mixed bag. While the hygienist Niki was lovely…read more(and gentle), the new dentist Whitney B. Cramer, DMD was a piece of work. She stated it was "illegal" for me to defer X-Rays as part of my treatment at this practice. When I questioned this, she changed her claim that it was "illegal" for her if I deferred X-Rays. She then claimed that I would be "discharged" as a patient if I refused her recommendations. She suggested I ask my family members who are dentists (I have 3 dentists in my family and all said deferring X-Rays was not "illegal" and that Dr. Kramer was being unreasonable. They had never encountered this in their own practices). She also suggested I "Google" this to verify she was correct. So I did: "The frequency of needing dental X-rays depends on your dental health status. To guide dentists and limit the amount of radiation to which patients are exposed, the American Dental Association (ADA) says in their 2012 recommendations that dentists should always perform a clinical examination and evaluate a person's oral and medical history before taking any X-rays, and that the guidelines are subject to the treating dentist's clinical judgment--in short, determining the need for X-rays before taking them. If you have a history of extensive decay or periodontal problems, for example, your dentist may suggest taking X-rays more often than someone who doesn't. And because of their developing teeth and jaws, children may need X-rays more often than adults. Paul Manos, DDS, Dental Director for United Concordia Dental in California, adds: "The types of X-rays to take, as well as how often and how many, should be based on the individual clinical needs of the patient, as determined by the treating dentist. One size does not fit all when it comes to dental X-rays." The ADA recommendation for a posterior bitewing exam for an adult with decay present and an increased risk for cavities is every six to 12 months, whereas someone with no decay or increased risk may be able to go as long as two to three years between having X-rays taken." The issue I have with Dr. Kramer is that there was no offer to discuss my concerns regarding radiation exposure. I am a physician and graduate of Harvard Medical School. My father (who is a dentist) battled thyroid cancer, possibly induced by years of radiation exposure as a practicing dentist. She was concrete, dogmatic, and rigid. She clearly did not think I would "Google" her claim that refusing annual X-Rays was "illegal". While she, like all dentists, does maintain some general liability for not recommending X-Rays if there is a bad outcome in treatment, she left out the fact that she could simply document her recommendations and my refusal in my chart, and cover her liability completely. Her tone indicated that she was used to compliant, unquestioning patients, and that she was not prepared to engage in a thoughtful discussion regarding the risks and benefits of dental X-Rays. She was clearly not prepared to respect my request to defer them to every 2-3 years, something every other dentist has done throughout my lifetime of dental care. Since Dr. Kramer already threatened my "discharge" from the practice, I will beat her to the punch. I had been considering moving to the Jessica Ristuccia, DMD at Drum Hill Dental (she was my former dentist at Great Meadows) for some time now. I will move my treatment and chart tomorrow. Dr. Kramer made my decision easy.

Considering the rising costs of health insurance, the hardship for senior citizens living on a way…read moretoo small fixed income and the difficulty of navigating and digesting the information that's available on line, I didn't believe that I could ever feel confident selecting an insurance company and plan on my own. I met Ed through my local senior center. He gave me real, easy to comprehend information and plan comparisons that made choosing a plan a piece of cake. He even filled out all the paperwork. I strongly recommend his services to any one looking for help with this daunting task. I'm telling you I feel nothing but relief.

extremely helpful extremely knowledgeable even calls us to remind us of deadlines and changes He…read morereally cares about us highly recommend him.