Wonderful staff and so easy to deal with. I love that if you don't have insurance you can pay cash…read moreand they work with most insurances otherwise. Physical therapists are knowledgable and super nice and efficient. They make sure you are not pushed past your limits. They also make sure to get one on one time with you. Facility is not too large and there is a great staff. Not as high tech but super good! They work with a ton of the high school athletes as well. And know who to refer you to if you need.

I have been completely impressed with the therapists at this location…read more I would recommend anyone who wants to improve their body movements to contact this Ankeny location.

Kala and Rock Valley are AMAZING! I had not be progressing after my shoulder surgery at a…read moredifferent PT office and my surgeon told me I needed to find a different office. A friend highly recommended Rock Valley and Kala. She has made a world of difference!! She spends my entire appointment with me, she doesn't work on other patients or her computer. And each visit is different. She plans all the exercises for what I need, not just the old stand by that everyone with a shoulder surgery should do (which is what was wrong with the last office). I would be happy to see anyone in this office. I would love to never need a PT office again but when I do, I will without a doubt be back.

Kylie and her team are great at what they do. Listens well to what you are feeling at the time…read more This is my second time of needing PT and at both times felt very comfortable with the out come. I would highly recommend to go see Kylie and her team when the need arises. They are a fun group to be around. Very caring group, easy to get into and very timely.

Kiel and the team seem to really care about each patient…read more They make coming to PT a fun and relaxing experience. Every one is friendly and seem to care. If you need physical therapy for a sports injury or rehab after surgery This is the place to go

Happy at Home should be your first call!!!…read more Sydney and Emily are the ONLY reason I was able to move back to my home in Los Angeles vs. continuing to live with my dad in Iowa. They are truly the biggest blessing. I will happily speak with anyone about how great the services have been and provide a glowing recommendation. They have both done so much more than occupational therapy for my dad. Below is a list of just a FEW of the many things they have done for us: - Occupational therapy - Physical therapy - the best physical therapist we have had by far (Kassi) - Connected us to virtual therapist - Connected us with an extremely affordable elder care attorney - Referred us to payees/money management assistance - Speech pathology - Connected us with other elder care management resources that would assist me as a caretaker - Signed my dad up and got him approved for a grant to upgrade home like making bathtub ADA compliant - Connected us with PACE which is like Elderly Care Waiver but they also manage doctor's appointments - Joined my dad on doctor's appointments and gave me updates - Home assessment and recommendations/help making mobility improvements - Christmas gift program where volunteers "adopt a senior" and provided amazing gifts two years in a row - Free webinars from resources like elder care attorneys about Power of Attorneys and things like that. - Connected us with OT resources and free support for my nephew who has autism. Then they went above and beyond even more!! I was asking them to do things that I knew wouldn't be covered by insurance as occupational therapy. Basically I needed a stand-in for me, someone who would cover the things that fall through the cracks and aren't covered by a specific home health provider. They created a private pay program and allowed me to request help on random things that did not fall under the OT/insurance umbrella. For example, they joined him on a succession planning meeting with an extended family member so that he had support. They helped fix Alexa gadgets and let me know when the A/C wasn't working. Honestly I should have had to pay Sydney for being MY mental health therapist as she was such a moral support when I was overwhelmed. Sydney is like the daughter I wish I could be haha. Emily is her protégé and I love them both. Soooo many other things that I will probably need to write another review as I think of them. We used SO many CDAC and home health companies over the last 2 years, Happy at Home is by far the best and we use them consistently even while we had to use the other companies to supplement services for whatever reason. I definitely preferred all the partners contracted through Happy at Home. We are now ready for assisted living and I hope we can continue to keep Happy at Home involved in our care plan. I feel like they are literally the only people who have been this helpful and connected and provided continuity. Thank you, thank you, thank you!!

Happy At Home Consultant came to my home late November 2022. I had been experiencing falls. Karen…read moreSpeicher came to access what what would make my home safer. I went into my bedroom to get something & Karen followed me in. I told her my bedroom is a private area. The 2nd time Karen came she stood at me bedroom doorway & said "I see you made your bed today." I again told her my bedroom was private & I closed the door. Without permission from me she went into my bathroom & was laying down sticky-strips in my tub. I'm not a dirty person by any means but I would have liked to wiped down the tub first. The strips a few strands of hair under them, that I couldn't get out. Karen didn't wash her hands first so the strips were dirty. Karen put in the handle bar toilet helper & it was wobbling, loose & dangerous. It doesn't look that way, in the picture they used on their website, with out my permission. Karen came over without an appointment at 4pm wanting to come in & help me. I told her no. After I told them, I did my best with her but vwe just didn't suit each other. Sydney came over with the Nurse Linda. We talked about my needs & the Nurse Linda & I made an appointment. Linda contacted me about a week later to set up an appt with me.I said we made an appt. & I told her the date & time. I also said, I like my appts in the late mornings as I get high anxiety waiting until later. Linds said she gets high anxiety when she has to change people's appts. We made an appt. When she & Sydney were in my home. 2 days later I recieve a text from Linda (not for me) she was asking someone "Is Catherine that crazy lady in the apartments?" Even if Linds wasn't referring to me, she was still calling a client "crazy". This is unprofessional at the least. Linda is a registered nurse & should not be working with the public. Especially with older people like me, who can have anxiety or dementia problems. Well, long story long. Don't put your care or a relatives care in the hands of Happy At Home Consulting. I won't. Thank you for listening. I would put Negative ZERO Stars but, you have to give at least 1.

The entire staff was great and very helpful. I'd recommend them for physical therapy.read more

The lady at the front desk needs to learn people skills or anger skills or both. She had a very…read morerude tone and smiling wouldn't hurt either. There's a right and a wrong way to talk to people. If she's that unhappy I'd suggest getting a different job.

Elite PT will do its best to get you back to your regular activities as soon as possible. Great…read morecustomer care.