They used safety pins to hang an expensive dress with a sheer layer and now there are noticeable…read moreholes! It was a $500 dress that had hanger straps so not sure why they would do that! They actually used safety pins to pin the dress to the paper hanger sheet. The dress is heavy so all the weight was pulling the dress down as it was hanging causing the holes to widen. I had been going here for a while with no issues but this is wild to me. Surely they must have other ways to hang a dress! My husband had picked it up my clothes so I didn't get to check things on my own but we won't be going back.

I came in at the last minute and needed multiple items cleaned, pressed and given back to me in…read more24-hr. They took on the job, got it done on time, everything looked great and they refused a tip. All they asked for was a review. Will definitely be coming back here!

I was just charged $45 to wash a comforter that I paid $30 from Amazon!…read moreI was using the Wash Dry Fold Service with is around $3/pound. My comforter is lightweight. I wasn't advised that there would be an additional charge beyond the typical charge. I could have thrown it away and bought a new one for less.

Hi Christy, thank you for your comment however your store manager did not allow me to even unlock…read morethe door before proceeding back into the store cussing which is totally unprofessional. I unlocked the door he looked me in my eyes after I said one minute please and took the clothes and told me to get them myself. Again cussing and storming to the back of the store which only sparked a greater situation which could have been defused by him just giving me my clothes. Again, I have never encountered this gentleman all my others times coming to your store but this took the cake. He started the whole occurrence with a bad attitude. I am more than welcome to speak with the owners as I believe this gentleman doesn't need to be a manager if he can't handle the pressures of the job. Mind you other customers came into your store and he yells through the store, "I am only one person". We have all been there however that is no way to talk to someone or present an out of character experience to those who are paying their money. From the reviews, it looks like I am not the only one with a complaint which hopefully sends a message to the owners of who they have running their store.

I have been going to Crystal cleaners for some time, Last sat I had a terrible experience and it…read morewas not always the first time. Crystal cleaners in Morrsiville is over priced. I had a pair of blacks cub pants that I wanted hemmed, The husband tells me it will be $25 , wanted me to pay up front and the pants would not be ready until after the 4th of July, Keep in mind I was dropping off these pants on 6/22/2024, telling me it will take almost 10 days for a simple pair of black sub pants to be hemmed and wanted payment up front , after i have been a client there for almost 20 years and referred so many people to there business . I told them , that I was not paying $25 up front and waiting 10 days for a simple alteration. I walked out , took my pants and went to Medlin dry cleaners in cary in the lowes food shopping center in Preston, It cost me $15 and my pants were ready that Wednesday 6/26/2024, I thought this was all reasonable. This is not the first time Crystal cleaners in Morrisville has over charged me for simple dry cleaning and alterations. I do not recommend them for any services. They are not treating there local faithful customers fairly. They are overpriced ,want payment upfront ( I have been a customer for 20 years) they know me and that is how I was treated and have to wait 10 days for my work scrub pants. I do not recommend Crystal cleaners, Highly recommend Medlin Dry cleaners.

I called prior to stopping by to ask about pricing for two coats. I described each to the person on…read morethe phone - one a wool coat, and one a peacoat - and they quoted me at $7.25 each. When I dropped them off later that afternoon, I was given a ticket for $36. I explained that I had received a quote for much less and the folks behind the counter just stared at me, shook their heads, and repeated that my ticket cost was correct. I actually left a tip regarding my experience (that Yelp has since removed, citing that tips are for business offerings and services, not experiences), and the owner/manager reached out to me after (screenshot of conversation attached). First of all, I didn't ask for "jacket" pricing and again, I explained each coat in detail. Second, neither were as he assumed with "massive lint, hair, and stains." One was brand new and I wanted it cleaned prior to wearing for the first time and the other had been stored away and smelled a bit dusty. I wouldn't trust this business to honor or provide consistent pricing. I wish I had an experience like those who rated so highly, but that definitely wasn't the case.

I recently started working on this side of town and decided to give them a try, I dropped 2 suits…read moreand a dress off Monday afternoon. They said I could get Wed, but texted on Tuesday everything was ready early. I have never had that happen. I was very impressed when I went to pickup and the quality of service was great. The price was more than I expected but I did not ask in advance so - I posted a new price list in the picture section.

I am still angry after two months to the point of being unable to stay composed so Yelp it is…read more I'm also sad to do this because I previously would have given five stars. In late summer I had arranged an order for pick up on my scheduled day and the driver came earlier in the week. Honest mistake, we cheerfully arranged again for that Friday. On Friday my order is never picked up. I call about it, the driver was out for surgery prep and apologetic (completely understandable) and he sent the sub to come back. He did. My items are missing in the system including a vintage handbag I requested be repaired and cleaned plus a pair of leather leggings that I wanted the OUTSIDE LEG SEAMS reinforced as I noticed they popped loose in a few spots. Not outright tears, but when a seam comes slightly loose right before it gives. These will both be important later. I call and ask; scanning didn't work. The manager asked me to list my items to ensure they have it correct. I give him all of it including reiterating the strap repair on the bag and the seam repair on the leggings. I get the blouses and leggings back immediately. The handbag is missing in their system. It comes back multiple weeks (!) later. It was cleaned, but there was obviously no strap repair made. This gives me pause as it's been too warm for leather pants so I pick them up and immediately see the loose spots in the outside leg seams. I call and leave an upset but civilized message. Nothing was done that I had personally discussed with a live person AND I had put notes in their system for each item!! I get called back on Monday (msg left Saturday) and the manager says he for some reason thought I wanted the hems reinforced and just I guess blocked out the purse repair entirely. He offers to make it right on the house. Naively I thought it would be so I said sure. Again my items were gone for a month. When they returned, the leggings are now worse than before and basically unwearable. I have no clue what they could have done because I was extended clear multiple times I wanted the OUTSIDE LEG SEAMS fixed. How hard is that? Like what is going on they can't manage this? The purse had a spot damaged that is now popping off that wasn't before I sent it, too. They did the strap though so that's something. They also couldn't be bothered to give me a head's up about delays due to needing "special needles" even though they advertise themselves as handling handbags. I can't ever conceive of picking Brothers over any other shop. They cannot even follow basic requests or instructions.

My first time coming here and let me say - DO NOT COME HERE. Brand new shirt, never been worn. I…read moreasked for it to be laundered, no starch. I find these very obvious stains, safe to say they do terrible work and don't even check it after. $150 shirt down the drain.

Cary Park Dry Cleaners gets give stars all the way for their great service, prices, and quality. I…read morewas warmly greeted by the staff and my dresses were quickly dry cleaned and ready! I love that they text you when your items are ready and they give you the option to pay before or after. I really appreciated the great service, so I will be back!

Morrisville Dry Cleaners has been consistently excellent. Their early hours (opening at 7:00am)…read moremake drop-off and pickup incredibly convenient, and everything is always ready on time, usually even earlier, with simple text notifications when it's ready. Their tailoring is extremely convenient. I've used them for basic hemming to alterations on delicate ethnic clothing with detailed embroidery. The quality of their work is always outstanding. The staff are friendly, efficient, and I've never had to wait in line. My clothes always come back perfectly cleaned, pressed, and polished. Payment is straightforward, I've never been overcharged, and there are never any surprises. Everything is exactly as promised. I highly recommend Morrisville Dry Cleaners!

Was looking for a dry cleaner/tailor and saw all the positive reviews about customer service here…read moreso I decided to check it out. Such friendly staff, super quick turnaround at affordable prices and have always done a great job tailoring my items and with dry cleaning my suits!

Great customer service Great cleaners. The best cleaners…read moreI've been to NY and NC. They're very accommodating.

They provide Quality service and are on time with delivery…read more Great customer service. They value their customers. The owner is also very kind. They also have a drive through service which is nice