This was one of the worst experience I've ever had at a medical center and the worst with a sleep study. I have had one other sleep study which was quite comfortable. It was clean, the staff were professional, and they only woke me up once to give me medication to help me and the study, which it did. Sleep studies are extremely expensive and it is fair to expect great care and quality. This most recent study was not
I arrived and the door was locked. A lady eventually opened it but was not welcoming whatsoever. This lady was to be the only Sleep Technician the entire night. She never introduced herself and was not inviting.
I was originally told that I would be sleeping there from 8pm to 5am, but sadly that is not what happened. I took one of my large doses of sleep medication before leaving the house in hopes that I would be semi-tired soon after I arrived. I was tired, but was told to fill out a PACKET of paperwork first. They should of sent me the paperwork to fill out before hand or at the very least told me that I would be doing an hour of paperwork when I got there. I had to do this detailed paperwork while exhausted and groggy.
I finished all of it and then needed to move my car because it was parked in the wrong place, of which they didn't inform me of beforehand. When I got back I still had to wait until at least 9:30 to be shone to my room. I was brought from this decent looking office to a nasty and uncomfortable bedroom, if you could call it that. I changed my clothes and checked the bed out. It only had a top sheet and a super-thin rough feeling blanket that wouldn't keep anything warm. I picked them up because something seemed off about the bed and found a huge PEE stain. This disgusted me to my core, but the lady wasn't shocked, concerned, or helpful. She begrudgingly offered another bed but I declined. They were two of the smallest mattresses I'de ever seen. They were also not made and were located in someone's office.
I really wanted to cancel right then and there but I had just filled out the paperwork and in that paperwork was a form saying that I would be charged $200 if I canceled. This is atrocious and they should be fined or sued for this type of bait and switch tactics.
It wasn't until after 10pm that I was all hooked up and in bed and much later than that until I fell asleep. But the night was just getting started. I was awoken by her abruptly coming in and out my room to adjust connections with faulty equipment and/or technique on her part about a "DOZEN" times. Many times she would rush in, apply more "glue", and frustratingly jab a connection back on to my body such as my forehead. I was told to take off the heart rate devices on my finger if I needed anything and the two times I did so it took her at least 10-15 minutes to finally come in and assist me. I could not help myself being that I had over 30 wires and contraptions connected and glued to me. I asked for a blanket because the aforementioned sheet and super-thin blanket was not enough to keep me warm. Sadly the rooms weren't temperature controlled so my room got increasingly hot over the night which woke me up and made it very difficult to sleep. The other time I needed her help was to use the restroom. I had to carry this mainboard of all of wires and devices attached to all over my body, in my underwear no less, through the office, out into a business corridor, and to the buildings main bathrooms. It was quite hard to fall asleep again after that. I woke up for the last time before 5am and asked to leave, which I did around 5:30 once they removed the devices and wires and I fill out even more paperwork. I got roughly 3-4 hours of sleep that was chopped up into horrible bits.
Do not ever go here!!! read more