ABSOLUTELY AMAZING!!…read more I've had it tough with some transportation companies. But not with this one. Safeway Medical Transport has been very respectful of our time. They called us days earlier, reminding us about the ride and time of arrival. In the morning of, they called us to make sure we know they are coming and when. The driver was very courteous, opening the doors for us and asking if we needed anything. The car was clean and smelled nice. The driver dropped us off right on time, and they asked when we would get done before giving us a card with a number to call once we're finished. And indeed, when we got done, the driver was waiting there for us, promptly picking us up and driving us home. Safeway is seriously one of the best competitors for great medical transportation here in Washtenaw County. As their slogan says, they absolutely go above and beyond your expectations!

We used Care Transport for both of my parents when they needed to go from one facility to another…read more Everytime, especially my father, would be so complementary of the service. It was a relief for him to know that he would be treated with care and kindness.

i have used Care Transport weekly since August 2025! They are a God send! The drivers are punctual…read more, helpful, kind and I have had nothing but good service!

The cheapest transportation service in the area by miles! Booking was easy, the driver was on time…read moreand treated me like family. Will definitely book them again

From the owner: You are special needs, and need a ride? Call us today at (734)395-3276read more

Awesome and Kind personnel. They really care about giving the best service and supportread more

Words cannot express how grateful we were in using this service in the transport of our mother from…read moreone facility to another. Just recently we used this service for the first time and they lived up to their name, "Loving Touch". The moment I shared my mom's needs to Don, I felt God had directed my path to this service. He was professional and full of added information that I had never thought to consider. As he stated, "There is no such thing as a stupid question" when you don't know something. He was very knowledgeable in his information and made us feel we called the right place. As for the transport person, Octavia, she was precisely on time and showed her professional and personable skills in transporting our 100 year old mother! Kudos to her! Thank you "Loving Touch" for such a loving memory!

I would recommend this transportation service as one of the best services our family has received…read more They are very accommodating, on time and very committed to their customers. The transportation vehicles are always clean, and they go that extra mile to make you feel safe during transport. We have been fortunate to have exceptional drivers like Shady! Thanks Shady and keep up the good work!!!

Using Hind transportation has been life changing and so convenient! The drivers are consistently on…read moretime, kind, and courteous. Whether you're in a wheelchair, crutches, a boot, or no issues walking, they're there to take you to your appointments. I haven't been sore to a single session since using Hind!!

I paid $135 for a 6 mile (each way) wheelchair ride. My daughter has a hypoxic brain injury and…read moreafter a 3 hour PT/Ot and speech session this company was 30 minutes late picking her up. When you are dealing with medical patients there should be careful planning so patients are not left to wait. Nobody should be left stranded.... Especially not medical patients

The owner schedules the driver for too many jobs. I paid $240 and they were 1 1/2 hours late for…read morepickup to go home. My mother was in pain from two eye shots that she had just gotten at Kellog Eye Center and she needed to get home to use the bathroom since she was in a wheelchair. The owner wouldn't refund a dime and said he needed to pay his driver. He didn't care. We told him what time we needed to be picked up. I will try inexpensive reliable city transport companies like "Peoples Express" out of Oakland County next time. I hear good things! They don't overbook, and prices are $2 each way if you stay near home... It's a bit pricier if you go further from home.

When my recovery at the Skilled Nursing Facility wasn't going so well, my sister hired J W RELIABLE…read moreTRANSPORTATION to get me to an urgent but last minute CAT SCAN appointment. She just saw his picture ( Jonathan ) in an ad and knew he was BIG and muscular and that this might work out. I am a 6' 3" man and I couldn't walk. I was very sick from a spinal infection injury. I needed someone strong enough to transport me from the nursing home to the MRI Center. The MRI Center did not have the capability to assist with a patient my height and size. Jonathan Williams, the owner, actually physically lifted me up and carried me to the MRI table ! When I finally recovered from surgery months later, I called Johnathan to transport me home. He remarkably wheeled me up the steps in a wheel chair in front of my house to get me safely inside ! I highly recommend this company. Thank you again. Carmen

I needed to transport my Mom and I just happened to find JW Reliable Transportation. I'm glad I…read moredid! My Mom was very well cared for. Scheduling was easy. Jonathan went above and beyond to ensure the safety and comfort of my Mom.

My son (who was fully insured with both health insurance and motorcycle insurance) was struck on…read morehis motorcycle by a pickup truck that sped through a stop sign. Witnesses reported seeing my son fly through the air and then roll on the ground in pain. The ambulance arrived and "evaluated" him at the scene and quickly determined he was "fine." He felt like he was practically told to get out of the ambulance. He couldn't bear normal weight on his leg, so held onto the ambulance to hoist himself out and then hopped/limped to his bike. By the time he got on his (damaged) helmet and started his (no longer street legal, damaged) bike, the ambulance was gone. He rode home, having to reach down to shift with his hand because he couldn't move his leg to shift. It's nothing short of a miracle he didn't pass out on 23 and get killed. He wasn't "fine." He suffered a broken leg, multiple contusions, hit his head, and was clearly in shock. These "professionals" missed a BROKEN LEG. They told a motorcyclist who was IN SHOCK that he could go. You'd think professional EMTs would be able to identify shock and a broken leg. You'd think wrong, apparently. I was stunned at how they literally encouraged him to take himself home. My son got the feeling that they didn't want to transport him, and he guessed it was probably because the accident happened around lunchtime. So if you get smashed on your motorcycle by a pickup, try to do it when you won't get in the way of the EMT's lunch, ok? When I was sent a survey, I returned it with a complaint letter explaining what had happened. (I hadn't called prior because I was busy with my son's injury, and he didn't know what ambulance service came. I had to find that out later.) In spite of the egregious, irresponsible behavior described in my letter, neither of us ever heard from Huron Valley Ambulance. It's been long enough now that if we were going to hear from them, we would have. It's clear this company can't be bothered. Oh, by the way... Our insurance was charged $600 for this "care." Unbelievable.

I needed ambulance service in the early hours for a 30 min. trip to U of M. No one sat with me and…read morethey left the light on in my face. No thanks hva. Next time I'll thumb a ride.