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    MedVet Commerce

    3.0 (106 reviews)
    Open Open 24 hours

    Services - MedVet Commerce

    Emergency pet hospital

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    I was sent pictures, such as this one twice a day to put my mind at ease. My family looked forward to these texts.

    MedVet is the gold standard when you need hospital /specialized care for your pet! My 15.5 year old girl Abbey was throwing up, not eating nor drinking. Turned out to be pancreatitis. She was hospitalized at MedVet and they took such good care of her. I so appreciated the twice daily picture texts to put me at ease. I also went for a visit to help build her morale. Very grateful for all staff there.

    Taylor D.

    I Brought my Frenchie in for an aural hematoma . I called before hand & they sent paperwork for me to fill out / checkin before arrival. When I walked in staff greeted him by name based off the description that I gave on paperwork. This made him so excited. The staff was extremely friendly for the most part, there was a Dr there in the beginning that didn't have much enthusiasm but I'm going to chalk it up as she had a long day, before overall she was very knowledgeable. My fur baby end up having same day surgery and was in and out in a couple of hours . When I arrived there was a different doctor that came to brief me & gave follow up instructions on everything, also very knowledgeable and she was welcoming! My baby came home better & has been resting/ recovering peacefully today! FYI: prices are high (but that's to be expected in an emergency facility) . Thank you all for taking care of my baby & helping him feel better!

    Don't see Dr. MORGAN  she told us we had to put our boy down. Boy was she wrong. Here he is 3 weeks later. Totally misdiagnosed him .
    Danielle M.

    Beware if Dr Morgan. She misdiagnosed our boy. Told us he had to be euthanized. She was wayyy wrong. Here he is 3 weeks later. Shame on you Dr Morgan!

    Anna R.

    If I could give this place less than one star I would Please read the reviews of the kitten we had who died as a consequence of med vet not treating her as an emergency that she was They had her a small kitten who had persistent diarrhea for 5days straight long enough for me to make it home before they called to tell me I could pick her up again and she was fine just needed probiotics if things were to get worse to bring her back free of charge Upon arriving to be seen I was made to wait for the emergency even though I thought this was weird for an emergency I understood Upon arriving to get her I over hear workers telling other owners that "they are sorry about the kitten" *MY KITTEN WHO WAS CRYING IN PAIN BECAUSE SHE WAS DYING* Well two days later ria started to DIE and what happened when I call? I'm told they are too busy?! Ok no I'm frantically looking for another place Thank god Oakland veterinary referral services took us on as an actual emergency and while our kitten did wind up dying after two days of around the clock treatment From going in to sepsis she was treated like a living animal she was loved and they had a diagnosis of coccidia in under an hour of having her I'm happy we have answers Even the vet who worked on her cried actual tears that this was missed while humanly putting ria to sleep This was not the first time using med vet I picked med vet because I had been to them in the past for another animal emergency I went in with 10k to spend if it was needed Money was not the problem The problem was professionalism / handling the emergency that was at hand and dismissing it So thank you med vet for not only NOT properly doing your job but for also taking my few hundred dollars without batting an eye to see my dying animal for all of 57 minutes before sending her on her way to die than not holding your word and seeing her again when she was on the brink of death 48 hours later I've talked with people who have worked here and customers that can't say they are surprised I just hope my review can possibly save another animal in need I made the wrong choice in who I decided to trust and I paid the price literally And so did ria I decided to wait before making this review to have time to reach out (after my wedding in august) to the person I knew who had worked here and the two friends I knew who have also been here as well I didn't want to post in the hear of everything happening but it has been five/six months since loosing ria and I think that it an adequate amount of time to wait and let emotions simmer before making such a post

    Entrance Covid precautions in place
    Milly H.

    It's a long drive for us, but my dogs are family and worth every mile. It's a great feeling when the specialist tells you that your dog is going to be just fine. Because of COVID Restrictions I haven't been able to go inside, but staff and doctor interactions have been great.

    The card I received from the office staff.

    I brought my deceased cat to this office who unexpectedly passed away. The staff was friendly and we're expecting me when I arrived. They allowed my family and I to spend as much time with him and were very sympathetic. Thank you MedVet Commerce.

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    4 months ago

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    4 months ago

    Wait time. Able to be seen almost immediately. A huge relief in an emergency. Receptionist had great compassion and was very helpful.

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    Page 1 of 3

    Ask the Community - MedVet Commerce

    Review Highlights - MedVet Commerce

    Moeser examined Brady and we agreed to keep a close eye on him for right now, but we would work together.

    Mentioned in 5 reviews

    Read more highlights

    Animal Urgent Center

    Animal Urgent Center

    (7 reviews)

    Excellent - prompt, very competent service, really appreciated their experience and care delivered…read more Grateful to have them in our area!

    My cat went to AUC many times in the past year when my regular vet could not see her. Every single…read morething was above and beyond my expectations, every time. The convenient online Qtrac checkin and subsequent text communications avoided sitting around in an ER waiting room for hours. I knew exactly what was going on at all times and the visit summaries documented everything very well. We have now officially seen every tech, nurse, and doctor there, and each of them knocked my socks off. They acted with the highest level of care and compassion, and their way of discussing medical/technical topics is really unmatched from anywhere else we have been - and much less expensive than the ERs. Every time I left, I knew exactly what was done and exactly how to proceed with care when we got home, what to look for, and if needed, when I should come back or go to the ER. On Friday, Dr. Kate performed a second acupuncture treatment. I know a LOT about cat acupuncture now, and some herbal treatments that no other doctor had ever even mentioned before. She spoke fluently in these topics in a way that a beginner like me could easily understand. I left Friday knowing how long to wait for movement after the new herb before taking her back for an enema. That return visit the next day was fast and easy (at least it was for me) and Dr. G came out to counsel me on a couple other issues, too. I have never been rushed, I've always left with all of my questions answered and a path forward. I cannot say enough good things about Animal Urgent Center. I wish that they could be my regular vet...

    Oakland Veterinary Referral Services - Abbie Doodle says thank you for keeping me healthy!

    Oakland Veterinary Referral Services

    (319 reviews)

    I felt like everything was well explained from the initial phone call all the way to the actual…read moreappointment. The staff showed extreme care and compassion for our pet as well as for us. Sarah was so kind and friendly, she went above and beyond to check in with us, walk us back to the room, go over all information on what the appointment would look like, explain every and all process so we knew what to expect next, walk us out, and take GREAT care of our dog. It was our first time at OVRS so she made sure any and all questions were answered! Some even before we even had to ask! Dr. Sauerbrey was so incredibly kind, professional, and took her time explaining all of our options, giving her recommendations, but making sure at the end of the day our dog would have the best chances and best treatment possible. She was kind, empathetic, and so easy to work with. She answered all questions happily and was a joy to meet and work with. The amount of care and compassion the team has to make these appointments as comfortable as possible for pets and their caregivers

    We are so grateful to Kage's hospital team for their compassion, professionalism, and care during…read morehis emergency. They acted quickly, kept us informed, and treated Kage with so much kindness. During such a scary and stressful time, knowing he was in caring and capable hands meant everything to us. Thank you to the entire team for taking such great care of our sweet Kage.

    Towne & Country Animal Hospital - Akira is an African Serval.

    Towne & Country Animal Hospital

    (80 reviews)

    I had a little emergency with one of my fur babies. She got her nail hooked and tore it off. I…read morejumped on google and Towne and Country was the closest place open. I gave them a call and they said to bring her in right away. We got there and there were a few other emergencies they were dealing woth. I waited about a half hour and that was ok because Lola was in no major pain at that time. She was bleeding, but when your nail is ripped off, what do you expect? My one complaint was that they seemed almost too lax that Lola was getting blood all over. I was told not to worry that they would clean it up. We went back to the room, then vet came in right away and took and look, then shared the plan. They took her in back and 10 minutes later she came out woth her paw all cleaned and wrapped. I felt very happy with how clear the vet was in regards to the treatment and her care she was receiving. I could hear the staff in the back talking to her and comforting her as they gave care. They didn't try to get me to run extra tests or provide extra services so when it was time to checkout, the cost was half the price of the last time this happened and we took her to a different ER vet. It was such a relief as these times are tough. I was very happy with this place and will likely Make it our regular vet! Thank you!

    They don't answer the phone anymore. I didn't call to be…read moreput on hold and forgotten. My elderly cat Morris is counting on me for care. Towne & Country does NOT care. The service has disappeared along with compassion for your pet. There are kind hard working veterinarians who deserve your business. Don't give your money to these scheisters from New York. Meow

    Veterinary Emergency Service West - Izzo

    Veterinary Emergency Service West

    (94 reviews)

    We called here desperately looking for someone to do a splenectomy on my small dog before time ran…read moreout but we had limited financial resources. This place quoted up an estimate of $4500-$6500 so we quickly rushed over there. The total ended up being around $7000 for the surgery but were advised not to do the surgery. They stated they were taking my dog back for vitals but put a cone on him and did many other things without our permission, caused him a lot of distress in his final moments (he pooped all over nervously which would have been better if we could be with him). The surgeon when telling us the sad news that we'd need to put him down wasn't just blunt or "telling us the worst case scenario," she was overdramatizing it and genuinely cruel with her wording. I understanding needing to tell someone that it really is the best option to put down your dog, but there is are better ways than to tell them that he's probably going to go into cardiac arrest (which is incredibly rare) and that he only had a 20% chance it wasn't cancerous (it's closer to 30%-35%). She spoke really fast and was very gruesome with details that weren't necessary to share. The other nurse was much more realistic and told us that he would probably be just fine through surgery but because it's most likely cancerous, it would most likely be his last few months and he would probably be in pain when he could find comfort today through eternal rest. Vet Katie, who arrived on shift later right before we put him down, was incredibly kind, patient, and understanding. She allowed us to take as much time as we needed and even went the extra mile and found us an ink pad and paper to get a paw print with (they had stopped doing that through there a while ago). She comforted us with her words and could understand our pain with the recent passing of her dog at home. I really appreciated her and I hope she knows the positive impact she had in that situation. The only reason why this place gets stars is for her. Rest well, my baby Jack I miss you everyday. He was my everything.

    This is the kind of place that you wish you'll never have to go to, and that you're so grateful…read moreit's there. My 12 year old brittany had a procedure that makes him susceptible to pneumonia. Sure enough, when I got home from work last Friday, my baby wasn't eating, was lethargic, and had a temperature. Knowing pneumonia can get life-threatening really quick, I took him to the Emergency Service West. X-rays and bloodwork confirmed my amateur diagnosis. I was given the option to keep Reno there, or to send him home with antibiotics. Given that he was stable, and not struggling to breathe, the veterinarian counseled that recovery at home was a viable option. I am happy to report that the next day, Reno had returned to his old self. We are continuing the antibiotics, and will see his regular vet in a week, but I expect he will make a full recovery. Yes, Veterinary Emergency Service West was expensive. However, had I not taken him, it is very likely Reno would have gotten worse while I waited to see his regular vet, and then may have needed hospitalization. I am so happy they are there!

    Animal Emergency Center - Rochester

    Animal Emergency Center - Rochester

    (104 reviews)

    Our 17 year old cat Lilly had been diagnosed with cancer a year and a half ago. She was doing OK…read moreuntil four or five months ago when she started to decline more rapidly. We took her to the vet again who told us that Lilly had a tumor near her bladder. In the last couple weeks she declined even more and was not eating or drinking very much and had vomited bile a couple times. We took her to the vet again who said she was dehydrated and recommended that we bring her to AEC for treatment. When we got to AEC, they developed a treatment plan for IV fluids and the first step was bloodwork. We were hopeful that Lilly would improve with IV fluids and we would be able to take her home. Sadly, the bloodwork showed that IV fluids were not a viable path given Lilly's condition and that there were no other treatment options. We wanted to take her home, but the doctor advised against that because it would prolong Lilly's suffering. At the doctor's recommendation, we made the excruciating decision to put Lilly down. Although this experience was devastating and traumatizing for us, we can't say enough good things about AEC, from the front desk staff to the vet techs to the doctor. Everyone was so sincerely compassionate and caring and empathetic. Dr. Brink, was outstanding. She gave a detailed explanation of Lilly's condition and the blood test results. We were very impressed by her clinical knowledge and expertise and are very grateful that Lilly was in her care. We appreciated her genuine compassion. About a week after we were there, we received a lovely card signed by each staff member with individual personal notes expressing sympathy for the loss of Lilly. We are so touched by this gesture and have the card displayed on a shelf in our living room with other keepsake items and pictures of Lilly. We strongly recommend AEC if your pet needs care. Even though we lost Lilly, we do take comfort in knowing that we brought her to a place where she was cared for as well as possible in the last hours of her life by such an excellent team.

    Can't express how grateful I am for this place. They went above and beyond in taking care of my…read morecat. They made sure I was informed daily of my cat's status and were a great resource when I had questions after I brought him home. Thank you for all your help.

    Animal Emergency Hospital - Their staff are pretty amazing!

    Animal Emergency Hospital

    (63 reviews)

    If I could give this staff 10 stars I would. They were so kind, loving, and caring of not only our…read morebaby, Maltese, Harley but they went above and beyond by treating us with the utmost respect and grace. Losing our sweet Harley was like losing our only child. This team of amazing people made a traumatic experience tolerable. Thank you all, and particularly Dr. Amanda Hitchcock, who assisted us with placing our baby in God's loving hands. We are forever grateful

    I took my cat to their facility on 8 24 26. I wrote my review the same night after I had to take…read morehome without treatment. Their response is typical standard political b.s. I wanted to respond, but was unable to. My cat was given oxygen and I was not informed. She was priority one and went to priority zero. They took my cat and I was unable to accompany her. Not being with my cat had not happened since COVID. I should have taken her right back out to my car and went somewhere else. I was then asked " If my cat went into cardiac arrest did I want my cat resestiated. " I had never been asked that question. For $1,000.00 they would perform CPR. Of course I was anxious and it was a stressful situation. An emergency so I agreed. There was a lot of red flags. I saw people applying for financing through their facility. It was a shameful process. I want to say taking advantage of people in a vulnerable situation. Needless to say I watched people and animals come and go. Their response was full of excuses. Like they gave my cat oxygen free of charge. Oxygen i was not informed of. They never told me my cat was in respiratory distress. They thought they were going to charge me but I was not backing down. I demanded my cat be returned to me immediately. There was people in the lobby and I made my point. I heard my cat may need treatment but they were not sure. My cat would be waiting for an unknown time. The vet was in critical surgery for 3 hours. Remember many people and animals had come and gone. Had the vet stopped her surgery and treated those animals? With all the gaslighting when I was there and in their response, people should beware of the treatment you may receive. That you may be prayed upon at a vulnerable time. They will use fear and emotional distress to get you to sign your life away to save your fur baby. Taking my cat home was the best decision I could have ever made. We took her to her vet office today. I was so grateful for the care she received. I donated to a fund to help others pay their bills. Bought them coffee and donuts to show my appreciation. A little love goes a long way. My senior asthmatic cat is healthy but needs a little extra meds to maintain her condition. My take away from this situation was read all the reviews to make an informative decision. Make sure you can accompany your pet in the room for their comfort and your piece of mind.

    MedVet Commerce - vet - Updated September 2026

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