Staff is very friendly and easy to talk to, our part came in good condition and on time. They made…read morethe process easy an was really helpful in finding all parts I needed

We are new to the area. I have a Jeep Cherokee that needed service. Dave got right back to me and…read morewithin a day called and let me know what needed to be fixed. Dave was great in that he was completely transparent if we had further questions or wanted to come in and he could give us a better understanding of what needed fixing. We felt the price while not a small fix was very appropriate for the work that was done. We will be using First Choice Auto for any further mechanical needs!! Thanks Dave!

We have been going to Taber Street Auto since they were actually on Taber St.!…read moreThey're able to provide much better service in their new location. Staff is pleasant and helpful and, once you're a regular customer and they know you, go above and beyond. Even better they'll give you good advice that will ultimately save you money. Taber is reasonably priced and doesn't charge you unnecessarily for what they don't do. (This may make sense for some. I've had a bad experience.)

Made appointment with Louis for a rear brake inspection. This Taber Auto appointment was triggered…read moreby inspection visit to a local Large Chain auto service location. Scouring local service stations on Google and Yelp I opted for the 4.9/5 390 votes google star, Taber Auto Ithaca NY. A very common feature for each review was the service quality, integrity and kindness of Louis. Louis answers the phone, follows up with each client, told me the truth and fixed my service issue. Today my rear brake job was completed after status updates throughout the morning from Louis. The job was completed under the EOD promise time, and Taber auto also completed my inspection. Louis went further to say he would have passed me before begining the work as my rear brakes were within allowable tolerances. Now I will visit Taber Auto for all of my repairs. A wise mentor once told me, people go where they are made to feel welcome and stay where they are treated well. Louis treated me well and I plan to stay with Taber Auto.

Whenever I need tire work in Ithaca I try to get here first…read more Typically i get snows switched out for winter months once a year. I've never had bad work or bad results. These guys have been in business for decades. they seem to know how to run a business and put tires together. I'm not sure if they do any other work besides tires. Waiting room is a bit dark and boring. Could use some love in there.

I recently had an inspection done here. The first time it failed for lights and front tires, they…read morebrought up the cost for just lights through them and it would've been $100, so i just bought my own lights at autozone for $20. The man at the front told me if I brought it back the reinspection would be free. I fixed everything and brought it back a few days later and my car failed for one singular license plate light out (when it has two) even though the place i took it after here passed it with it out. For the reinspection they also charged me $10, when they said it would be FREE for a reinspection. I DO NOT RECOMMEND.

Broken promises paid $1900 for car repair had to have towed from master tech. awful service. Phil…read morestarted out great but turned into just n awful person to do business with. STAY AWAY n save yourself some misery. Doesn't matter how many cars u have high and mighty Phil could care less about keeping you as a customer but will vent about personal problems about his life which have no relevance.

Excellent service and done in timely manner. Good quality work. Phil did a really good job getting…read moremy truck ready for inspection.

They were able to get me in and out quickly. Came in cheaper than other brake estimates.read more

The service took a while and the waiting area wasn't the best but the price made up for it.read more

This is the best towing service around. They went down to PA 6 hour drive to pick up 2 cars for me…read moreand the driver was on time and got them back up to spencer ny in prefect condition. I would use them ANY TIME I need to have someone tow my cars.

My car's battery died one morning in Ithaca. Patrick came promptly and was incredibly nice and…read moreknowledgeable. Problem solved quickly and easily. I highly recommend them.

We woke to a deflated tire on our last day of vacation here in town. Tom and his crew got us in…read moreright away for the tire repair and even held our grocery purchase in their fridge while we waited! Talk about above and beyond service.... Happy to have found this honest,hard working team. Thank you

I really like this shop. Prices are reasonable. The people are nice and the service is prompt…read more Highly recommend.

Varna auto is a great little shop near Cornell University. I have several vehicles and have most of…read moremy maintenance work done here. They typically get me in right away. The mechanics working there seem top notch. The owners are friendly and I've never had an issue with the quality of work done there. When I leave; I feel like the work has been done correctly and I'm safe going down the road.

I brought my vehicle (Mazda CX-5) to Varna Auto because the brake warning light was on and I was…read moreunable to disengage the Electronic Parking Brake (EPB). After diagnosing the car, they told me both rear EPB actuators and calipers needed to be replaced. I approved the repair and paid $1,124. They later called and said the car was fully fixed and ready for pickup. However, when I arrived, the brake warning light was still on and the EPB was still not functioning properly. I immediately informed them. The next day, they re-examined the vehicle and told me the parking brake control module had lost communication and that they could not fix the issue. They referred me to a Mazda dealership for further repairs. In other words, after charging me over $1,100, the original problem remained unresolved. When the vehicle was returned to me, the brake fluid reservoir cap was missing. The reservoir had been temporarily covered with plastic, and I had to return the following day to obtain a replacement cap. This raised serious concerns about the level of care taken during the repair. I spoke directly with the owner, William Chen, who has been very unprofessional and dishonest throughout the process, about my concerns. During our phone conversation, I explained that I was disappointed and did not want to keep parts that did not resolve the issue. He initially stated that he could return the aftermarket parts (though not the OEM actuators). However, after speaking with someone else at the shop, he changed his position and said he would not return the parts or issue a refund. Overall, I paid for a repair that did not fix the problem and was then told to take the car elsewhere. Based on my experience, I cannot recommend this shop.