Happy to share my heartfelt appreciation for one of your team members, Tiffany, the Store Manager…read moreat your CubeSmart locations on Park Street. What I witnessed and personally experienced during a recent visit left such an overwhelming impression that I felt compelled to write directly to you.It was an unusually busy day at the storage facility, and Tiffany was the only staff member on duty. Despite managing multiple customers at once, she remained composed, courteous, and incredibly efficient. I watched her juggle responsibilities with grace, never once allowing the pressure of the day to compromise her kindness or focus.In the midst of everything, my phone slipped through a crack in the elevator floor! This has never happened to me, but I contribute it to the heat that day (Haha). However, I was already having a terrible day, and this felt like the final straw. But Tiffany didn't hesitate--she immediately sprang into action, patiently troubleshooting the situation by calling the elevator company directly, where her relationship with the team there allowed them to prioritize assisting me immediately! I was so surprised, having her going completely out of her way to help retrieve my phone so quickly. I've encountered her previously during my rental of the space and it was refreshing, but this took the cake! Her empathy, resourcefulness, and calm leadership turned a crisis moment into one of deep gratitude.I later learned that Tiffany is also a mom, which made her dedication and presence even more meaningful. She truly showed up for me when I needed it most. In a time when the world can feel heavy, Tiffany's genuine care and humanity were a powerful reminder that kindness still exists. Please recognize her exceptional service--she's a credit to your brand and a shining example of how one person can make all the difference. I'll definitely recommend my friends to CubeSmart if and when they need a secure and professional storage unit.

From the owner: CubeSmart Self Storage of Newark, NJ offers affordable self storage with premium amenities. Our 365…read morePark Avenue location has storage units with premium amenities. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!

5 stars. Louie provided excellent service and was thorough during my rental process. This location…read moreis clean and new. Would highly recommend!

Louie and Andre are great to work with however management raises the rent $100 every 4 months. This…read moreis completely unreasonable. I'm extremely disappointed in their lack of consideration for their customers.

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

They don't have a bathroom could you imagine coming from a long move having to go real bad and…read moreperson working there says no bathroom for customers but you could go down block to CVS. What kind of nonsense is that. I did not argue with guy that is pointless. I asked if they were on Yelp he said yes well here I will tell my experience !

Compass Self Storage rips off your customers. You increase your rates by 40% every 6 months. This…read morecomes from the blood-sucking MBAs that run this crap company in Ohio. Your storage facilities - especially the Bloomfield, New Jersey location, is RODENT INFESTED and leaks water into the storage unit. My rent went from $116 to $175 in 2025 alone, and I was an ongoing customer SINCE 2007!!! If this is how they treat their long-term customers, imagine how they will treat YOU!. #SCUMBAGS

DO NOT deal with this location. It is unsafe, No one is on…read morethe property. There are no flatbeds available. They've been renovating their office since August and no one is around. I moved out for 4 days alone and there was no one to sign me out. No bathroom, boxes got damaged from liquid. Apparently not the first time. Started to feel really unsafe from lack of security. Kept getting calls looking for payment but was gone. Meanwhile Also returned a call from them and got a TEENAGE GIRL who was so confused as to who I was. DONT GO HERE. Maybe if you have no choice and you dont care if things get damaged and you go with someone! Maybe.

Truly the worst. When it was Moove storage - I never had a problem. Have had my stuff there for 3…read moreyears. This company that bought it - the lack of normal human contact - the hardline attitude is creepy. Too long a story about a CC that was replaced with a new exp date. All the other auto charges transferred just fine. Not this place. So I get a fee. Call them with the replacement cc. They won't remove the fee. Next month - they charged the old CC again. Never changed it in their system. I get a text saying past due. I call the next day. There's a fee again. So - they can have their $30. I'm moving to a different company and will give them $215 a month. Not very good business to trade one time payment of $30 for another year of 215/month. But I'm cool with it because I found another place that's much less.

Daysha was a pleasure to work with. She was patient and very accommodating. Her…read moreprofessionalism and great customer service is the reason I will continue service with the company. Thank you Daysha

I wish I read the other reviews before signing up. They bait and switch on the price - gave a good…read morerate (in line with other places) and then 3 months in almost doubled the price. At the same time, the prices for new customers are lower than what we were initially paying. We will be moving out to a different company since this place takes advantage of customers.