AVOID - SKETCHY: I contacted JoAnna to watch my dogs a month before my trip. We set up a meet and…read moregreet, and when I texted her my address, she texted she would be late. I didn't hear from her again until 2 hours after our scheduled time. She texted that her "phone was acting weird" and she needed to reschedule. We set another meet and greet for 2 days later, and she texted that she would again be late with her "best girl" Melissa. They met the dogs, and my dogs seemed a bit uneasy, but I just chalked it up to a first meet. JoAnna said she thought my "babies are the sweetest" and that she'd send me a schedule for watching the dogs the very next day, since I was waiting on her to book my flight. She did not send it. Two days later, she once again said she'd send a schedule for watching the dogs but she did not. Four days after she initially said she'd send a schedule, I texted her because I was waiting to book the flight, and she texted that a different girl would be watching my dogs, so we needed to set up another meet and greet in a week. She did not set up the meet and greet. I texted her again, now 3 weeks after our initial contact, and requested the meet and greet. We set a day and time. She did not show up and did not text me until after I texted her saying her "alarm did not go off" even though it was 4:00 in the afternoon. I was now not sleeping well because I was worried about my dogs. When I explained to her that I was now deeply concerned about the situation because she was late, unresponsive, changed sitters on me, and missed appointments; she said that she "could only do so much when it came to other people's decisions" regarding the sitter she had assigned to me. She then said she understood if I "don't have faith" in them and felt "unsure due to cancellations" and would send me other local pet sitters. I told her I didn't have time to find other sitters, since it was less than a week before my son's graduation from college, and my trip was now at risk, and that she had promised to take good care of the dogs. She became unresponsive, leaving me scrambling to figure out what to do less than a week before my trip and weeks after I tried to initially work with her.

JoAnna is the best! Took amazing care of my dog and cat! I'm convinced my dog loves her more than…read moreme! I feel so relaxed knowing my animals are in great hands!

Cheryl & Sabrina are amazing . I needed help with my mom dog and regular walks and they jumped…read moreright in to get the job done . They are amazing to work with and compassionate about YOUR pets needs We appreciate the lone star pet sitters. Do not hesitate to get on board with them! I

Cheryl has been such a good find since moving to Monument. She has been to our house to walk our…read moredog and check in on the cats. We have boarded our dog with her as well. It's so nice to leave your dog in a place that is a home. He's so happy there and well cared for. On top of all that she takes the most amazing pictures. Literally framable! Highly recommend!

I had a wonderful experience with leaving my Bernese Mountain Dog, Arlo, at the Double J Pet Ranch…read more I had a terrible experience a few years ago when I had to go out of town and left Arlo at a kennel in TEXAS. I came back to a malnourished, dirty, and very reactive dog. I believe that experience and whatever they did to my dog there caused him to be distrustful of other people besides me, my children and husband. I felt like a horrible owner when I saw how nervous and anxious, he had become when I brought him home from the kennel in Texas. He became protective of my family and needs introduction to new people in a new environment. I was able to call ahead and schedule a time to do a walk-through of the pet ranch. I was impressed by the cleanliness of the kennels and large area of land outside that is available to the dogs. The kennels inside the building were decently sized with enough comfortable space for my 100 lb dog. I think it was Jason who gave me the tour and answered all my questions. I asked about how they would engage with a reactive dog and he was so understanding, reassuring, and informed me of their experience with large and aggressive dogs. He could see that I was obviously concerned about the well-being of my dog and I made him aware of the prior kennel experience. He kindly explained their protocols, handler to pet ratios, and that they would be able provide the care that my dog needed while we were away. I brought Arlo and thought he was going to bark at Jason and the other two guys who were there that day to help. I was amazed when Jason gave Arlo no chance to get nervous. He expertly took the leash and lead him inside with no issue. This was the moment I knew Arlo would be okay. Of course I still worried like always, so I called a few days later to check on him. They missed my call, but called back within the hour and left a detailed message regarding Arlo and stated he was doing good and getting along with everyone; both two-legged and four-legged animals. I picked a happy and wiggly dog! His doubl- coat was just the way it was when I left him there; no matting, no dirt or mud, paws were clean. I am grateful and happy that the Double J Pet Ranch was able to accommodate Arlo while we were out of town. They know how to provide care for dogs of all sizes and shape, treat pet owners with honesty and friendly customer service, they understand that our pets are our family and treat them with kindness and compassion. I will be sharing their information with our neighbors, friends and recommend them to anyone who needs care for their dog(s).

Our dogs always leave this facility tired and happy . We have been using double J for a long time…read morenow . One of our dogs gets excited as we drive in and literally busts out of the car trying to get in as soon as we park .

What's not to love about this small business? Pet supplies and grooming services under one roof…read more Friendly and knowledgeable staff. Thanks for helping us care for our 4 legged family member!

Pumpkin had a groom today from Tara. Got some bows also. Always looks adorable. People ask if she's…read morereal. Take her home & you will see how real. .

My furbaby went there twice. When we brought her home the second time, she was pretty lethargic and…read moreseldom eating or drinking and acting out of the usual. We chalked it up to her just missing us and from being away from us for so long. Well, apparently the issue is she got ahold of some gloves and swallowed it even though we directed them she can't be around soft stuff. She already had GI surgery before, and some close calls so I'm surprised this glove made her act worse than a towel did when the vet said she had less than 24 hours left if she didn't get the surgery. Anyways. They claimed at first they had no gloves whatsoever on property (not even personal?) And then changed it to she wasn't around anywhere they keep gloves. Now, I get that mistakes happen, and I can't tell you the number of times I've stuck gloves in my own pockets or apron from work that should've been thrown away, but they decided to gaslight and blame it from when she got home. But I live in an HOA so she's always on leash, by my side, only to go potty (the parents next door hate that she's a rottie and try to make her sick). Plus we don't have this type of stuff and no one comes near our porch. All we were looking for at least was an apology for their negligence and for them to not end up risking another furbabys life!

We used Rampart Kennels for our dog Charlie, the week of Christmas, we we're moving cross country…read moreand we're stranded due to a horrible snow storm, they were so accommodating and wonderful, Charlie has almost always stayed with family when we go out of town ,so I was a little nervous, but this place was the best, they treated him as one of their own, I can not thank them enough for the wonderful care they gave to our pup, I'd 100% use, and recommend them to anyone and everyone.they are amazing and I'm great full for the peace of mind they gave me while traveling at such a stressful time. Thank you Rampart

Great product selection with high quality products. Staff are knowledgeable, friendly and the place…read moreis clean and dogs are very welcomed. Bought a beautiful, high quality leash and collar there that had a long life.

LOVE this shop and groomer. Very communicative and reliable. The staff is amazing!!! My dog, Ellie,…read morealways leaves very fresh and clean

I have only left my dog a handful of times in her 10 years and this was my first time leaving her…read moreat a service. It was the best experience I could have hoped for! It was like leaving her with a friend. Great service, exceptional care and Lauren is great to work with.

Jennifer has now been grooming our dogs for close to two years, yes, we love Pocket Pet Grooming!…read more Easy to make an appointment, but she does book up! Our doggies I think are used to her grooming them now. Thank you Jennifer!!!!

My senior cat was well cared for and did not come back to me agitated or scared. I like that they…read moresent me pictures throughout grooming process too