I will not be returning to this facility and have asked that my appointment be canceled. My experience was extremely disappointing. During my visit, I felt that my questions were not being adequately answered, and I received very little information about my condition or treatment options. The appointment only lasted longer because I repeatedly had to ask follow-up questions to get basic information that should have been explained from the start. What was even more frustrating was being labeled as "disrespectful" after I referred to the physician as "Dr. Megan." I had already apologized and explained that I did not know how to pronounce her last name. When a patient openly says they are unsure how to pronounce a provider's name, a professional front office should simply assist with the correct pronunciation rather than treat it as a sign of disrespect. I was also surprised by the suggestion that I should seek advice from a nurse practitioner elsewhere and by the implication that the office had done me a favor by urgently fitting me into the schedule. Patients should not be made to feel indebted for receiving medical care, especially when they leave with unanswered questions and concerns. Overall, I felt dismissed rather than heard. A patient expressing dissatisfaction with the quality of communication should not be treated as a problem. Unfortunately, this experience left me with zero confidence in the practice, and I am relieved that I will not be returning read more

I had my 1st appointment with Dr. Jhaver to set her up as my GP and I was very impressed with her and her staff. She asked all the important questions, was attentive and proactive. read more

Dr Jhaver picked up on symptoms of heart decease after a simple remark from my husband that he was more fatigued than usual. She sent him to a cardiologist who tested him and scheduled an angiogram. This procedure found that he had 95% blockage in his LAD coronary artery, known as the widowmaker. To think how close he was to a fatal episode, one that often goes undetected due to its location on the heart. We are forever grateful for Dr Jhaver's foresight and taking action that God willing will give us more time together. Thank you Dr Jhaver!!!! read more

Dr Jhaver is very thorough & attentive. She has a way of making you feel at ease. I've been seeing her since 2007 and have zero complaints! read more

Just after money it seems. Can't get prescriptions that needed after ones they subscribed make you sick. Just UTi Would NOT phone in alternet antibiotics to pharmacy. Keeps making you come back in after they know after first visit it is a UTI. I went there for 4 years after move here but never did any through exams. Not a good choice for a GP. Maybe only cares about money making patients. Threw me out after my complaint about not just changing the antibiotic to one on my record. read more

I was recently "fired" as a patient for what the office claims are multiple "no shows" or cancellations without 72 hours' notice. The appointments I needed to cancel and attempted to reschedule were on 5/10/22, 9/28/23, 9/10/24, and most recently 8/4/25. For the August 2025 appointment, I called 72 hours before my last appointment--well before the weekend--to cancel and reschedule because I had to go to San Francisco for work, yet I was met with rudeness and a lecture about their 72-hour policy. This policy wasn't even in effect until 9/7/23 (after my first cancellation), and I was told they had emailed patients about the change. I never received any such email. The dismissal letter stated: "It is critical that patients partner with my office for their healthcare. Maintaining the recommended follow appointments is vital in this partnership. I am unable to remain your doctor as you refuse to maintain the recommended follow up appointments." This is misleading--I never refused follow-up care, and I always tried to reschedule. Adding to the frustration, I can't even remember the last time I saw Dr. Jhaver personally. Nearly every visit has been with the nurse practitioner, but I'm still charged full price. This feels far more like a money-driven operation than a patient-centered practice. I cannot recommend this facility to anyone I know. The lack of flexibility, poor communication, and dismissive attitude toward patients is unacceptable. Save yourself the time and poor treatment and find another primary care doctor. I'm sure she's only on the "Top Doc" list because she bought her way in with all the money she's making from seeing patients 4x a year that don't need to be seen. read more

High recommend Megan jhaver M.D whenever I go in I'm always greeted and taken care of right away

I called to make an appointment today. I was told I cannot make an appointment because I moved my appointment in 2014 and then ended up cancelling. In 2014 my mother passed away suddenly and on top of horrible grief I was helping my father daily. I love my current PCP but it's too far. My current PCP's office would never do that. I'm glad this happened. I wouldn't want to be a part of a place like this. read more

I have been with Dr Jhaver's office for many years. The front desk, back office people and nurse Practitioner all give exceptional care. Dr Jhaver is a wonderful caring Doctor. read more

Always a good visit to Dr. Jhaver's practice. Vanessa always welcoming and the staff dependably kind. I have been with Dr. J for about 20 years. No kidding. That's a LONG time. Smooth appointment, questions answered, problems addressed, follow-up certain. SO glad to have found a good doctor when we first came to Mesa. After a previous 20-plus years in another state it was hard, and a little scary, to need to choose a new doc here in Arizona. I did very well to find Dr. J's Infinity practice. read more

Terrible service, grumpy staff. Handed off to a PA whenever possible. One of the worst doctors I have been associated with in past 20 years. Never certain if all insurance is billed before I am sent a bill. Not healthcare any longer, just a business. read more

I love this office! Both Dr, Jhaver and the Physician Asssistant. I have received exceptional care and when I am trulky sick they get me in asap. I have known of Dr Jhaver for a while and I am glad I am able to be seen by such a respected physician. She is a non narcotic provider and this is why I chose her read more

Dr. Jhaver was my PC until she fired me. She only sees patients every third appointment, with the NP the other two times. She was mad that I went to my cardiologist directly without making an appointment with her NP first. I could have died wasting time with the NP. read more

I switched to Dr Jhaver about 4 or 5 months ago after my previous PCP moved out of state. The staff has always been friendly and professional. They have called and informed me about test results without me having to reach out. I don't have anything bad to say but instead all positive feedback. In addition I went in for routine blood work and they noticed my BP was at a life threatening level. Things were escalated and after extensive tests a d treatment my health is back in check. I appreciate the thorough follow up and concern! This may have saved my life or prevented a stroke/heart attack. I have nothing but positive to say about Dr Jhaver and her staff! read more

i have been a PX of Dr. Jhaver for many years. it is no surprise to me that Dr Jhaver has been voted Top Doc, again! Not only is she a Top Doc in AZ, she's THE Top Doc for Internists and has held this title for consecutive years. She's a very caring, compassionate, knowledgeable and professional physician. I've looked at some of the reviews only to realize that most people who leave reviews like to leave negative ones. People with good experiences don't run to Google to vent their thoughts. I happened to come across these reviews and felt compelled to set the record straight! If I am worried or anxious about anything health related, she's there to talk me off the ledge...and she doesn't just blow smoke, she's very transparent and doesn't sugar coat anything. People who are offended by her obviously went in with a chip or have a hard time listening to a doctor's advice or orders. She runs her practice with rules that have the PX best interest at heart. She doesn't say you need to be seen once a year (minimum) because she needs your money. She does this so she can stay on top of your health care and to stay on top of trends in your health. Dr Jhaver, if you're reading this, please know I LOVE YOU and I am very fortunate to have you in my corner! read more

Called for a first time appointment. The person that answered was lacking intelligence and any kind of decorum. Gave me an appointment then found out I was a first time patient and took it away. Plus gave me grief because I didn't tell her I was a first time patient. Didn't know that was my responsibility. When I asked when could they get me in she stopped speaking to me. I tried to ask for a date and she told me to check with my insurance provider for the name of another provider and hung up on me. I was not impolite. There was no reason for the hang up. If this is how this office is run, I just dodged a bullet in going to this practice. read more

The only reason she has 2.7 stars is because we can't put zero. My husband saw her for over 11 years. Staff are rude, and condescending. That starts at the top. This is a money making business. When we challenged the Extremely long list of lab orders she drew a line thru (We have a high deductible) for his prescription. They said the would reduce the list. They did not and it cost us almost $1000. We paid it but have now been "Discharged" from the practice for simply asking. Do yourself a favor and find a real doctor, not a business woman who cares more about $ than patient care. read more

I called this doctor because I'm in dire need of a doctor and I have horrible allergies moving here from a different state.; The lady that answers the phone let you know real quick she doesn't like you, she doesn't have time for you, and she's busy... Too damn busy to worry about when you need an appointment why you need an appointment and ask the doctor if she could take you... Don't bother trying to see Dr. Megan because she's self-righteous and only worries about her self read more

Absolutely awful people who speak on the phone. They messed up how they billed my insurance on top of giving me unnecessary testing without even informing the patient it wasn't needed!! When I call to fix it the lady continues to interrupt me and says I'm getting upset since she won't let me finish? Interesting set of staff this is. Stay far far away from this center who doesn't give a care about speaking to their patients properly. Funny that they even have a sign saying inside to be POLITE. Last time I checked your Staff should be polite first. Also how is the Staff AND Doctor so ignorant that they can't understand you'll get patients with frustrations, especially when it comes to money? You'd think being kind and trying to find a solution would work. Nope. Instead this doctor is beyond unprofessional and decided to take the phone from who I was speaking to, to yell at me and explain how I'm not letting them answer back.... (Which seems impossible as I was talking and discussing the issue with said staff and they we're giving me some options. I interrupted when she was going down the wrong path and didn't deal with my question. So not sure how they didn't get to answer back too?....) Which then makes me ask how it's acceptable for you as the doctor to snatch the phone and yell at me and tell me that I was being rude when I wasn't even yelling? She then dismissed me as a patient like she does to everyone else who tries to have a issue resolved that was their doing. Sounds like the best professional doctor I've ever met. Trust all the other reviews saying she's not good. The whole staff and Doctor are disgusting people who shouldn't be practicing medicine or hospitality. They should learn manners first before dealing with a people industry. read more

So glad I found this practice! front office ladies were super nice and Dr Jhaver made me feel safe and heard. I was able to get my blood work done there... Left the office feeling better already! read more

Very sad to write this review. Dr. Jhaver was very nice but her business practices are questionable. In the first year with her, none of my visits were considered my annual checkup which is 100% covered by insurance. Instead it cost me hundreds of dollars out of pocket. This was her way of establishing me as a new patient which was not declared upfront. The second year I finally received an annual checkup and she asked me a simple question.....anything else bothering you?.......I answered I had a sore heal........well that answer caused her to charge me for my annual wellness check and another office charge as a sick visit (I WAS NOT SICK), I just answered her simple question. AGAIN DIDN'T TELL ME THERE WOULD BE AN EXTRA CHARGE FOR ANSWERING HER QUESTION... I called twice to have the charge changed and her office staff couldn't care less. Then I received a letter from her firing me as a patient for not paying this undisclosed charge. Which actually cracked me up! STAY AWAY...... read more

We have been under Megan Jhaver care for 5 years. She is a proactive doctor who has her patient's bestbinterest in mind always. She is our medical QB with extensive excellent specialists network. Awesome doctor someone you can personally comfortably talk to with confidence. read more

Patient beware. If you are not seen by this doctor for 13 months you are considered inactive. It's their policy. I don't ever remember seeing this policy when going. Whatever happened to a doctor who shows compassion. It's certainly not Doctor Jhaver. read more

DO NOT GO TO DR JHAVER!!!! First of all, she does not have ANY HOSPITAL PRIVILEGES HERE!! Huge Ref flag !! Read the other 50 1 star reviews, I wouldn't give this office 1 but I had to. I went to ER for a severe rash that I broke out with. ER doctor said if it gets worse get into to your PCP ASAP! It's on my eyes and every part of my body! I called the office and they told me they were booked and go to ER! After I told them I was there and per the instruction of the ER physician, to get in with my PCP ASAP if rash worsens. Dr Jhaver diagnosed me with shingles two weeks prior and as of today the rash looks like shingles and has spread to my eyes. The nurse practitioner put me on a very old antibiotic for a UTI which is seldom used anymore. ER doc put me on prednisone, plus an injection and it's worse. Her office manager is worthless!! She called to tell they were booked and couldn't see me! No resolution to any of this, highly unethical, unprofessional and fraudulent!!! RUN!!!!!!! read more

Dr Jhaver is a great and knowledgeable person with great bedside manner. I LOVE her. But I'm not going back to her. THE STAFF IS OUT OF THIS WORLD BAD. Unless you are in the examination room with Dr. Jhaver, you won't be hearing from her. You'll be hearing from a staff member that not only is rude, but also has no idea what they're doing. I'd trust a high school biology student over them. I've had other staff members from other medical practices say the same thing: Dr. Jhaver is great, but everyone else at that office is not. It's really unfortunate that Dr. Jhaver is so attached to them, because she'd still have my business and many others if she let them go and hired a quality staff. I hope one day she does so I can give her another chance. After looking through other reviews, I see this pattern for sure. 5 stars when talking about Dr. Jhaver specifically, and 1 star when talking about customer service and staff. Health care is the one thing that shouldn't be half-a*sed. This staff is the definition of it. read more

My wife and I have not been to the Dr in a long time. So we finally got insurance and went to get all those tests ran. OK, the 5 star is for Dr. Jhaver and Carrie. The 5 star is for Maria but the other office staff and nurse I am just not sure what is going on. read more

Horrible PCP office. I reported them for patient abuse and I was a new patient!!! They rotate dr. With Keri, the rude and incompetent nurse practitioner. You're insurance company is charged like your seeing the dr. When you're not. I was traumatized and mistreated. Misdiagnosed, first denied my own patient records, then charged $35 for the few test results they had of mine (as a brand new patient). You will get an answering machine more than a person, she has no hospital affiliation. Go elsewhere for proper and ethical care. read more

Felt that I should give a review based on what I have seen over the past 2 and a half years. My fiancé is a regular patient of Dr Jhaver, and during Covid when my fiancé got the Pfizer Vaccine, she had a bad reaction and now has Postural Orthostatic Tachycardia syndrome, even now 2.5 years later. (This was diagnosed by cardiologists and Neurologists outside of Dr Jhavers office after a couple years of trying to get this figured out and many months of stress and frustration, we were referred to the good ones by Dr Jhaver as well, to clarify). Out of all the doctors appointments I had been to with my fiancé with various specialists and professionals in different areas, I have to say Dr. Jhaver has consistently been the most supportive and caring. She's always made my fiancé feel heard and cared for. I myself switched to her for my own medical needs this year after attending a lot of appointments and seeing how this office is ran. The staff is friendly, and i have had 0 problems as a patient and as a chaperone to my fiancés appointments. Part of me thinks that many of these reviews are people without etiquette or manners because i know for a fact that Dr Jhaver is a caring and dedicated professional within her field, and the staff have always been helpful to us as well and have never been rude or disrespectful to us. I feel well cared for in regards to my fiancé's needs and my own medical issues. read more

If I could give this zero stars I would. The office was HORRENDOUSLY rude to my elderly grandmother. She was a new patient and not only did they refuse to contact her insurance to update it with the new doctors info, but then told her they wouldn't be taking her as a patient THE DAY she came in for her appointment because she couldn't come in for an earlier appointment they offered her (she was busy visiting her dying friend in the hospital). They told her she was "unreliable". It's appalling. She didn't even get an opportunity to meet the doctor. I'm so angry to hear that any health care professional would treat someone this way, or let their staff do so. Just awful. UPDATE: I was informed by the doctor herself that my information was incorrect, which I would apologize to her for but am unable to at this time. Apparently, my grandmother (in the early stages of dementia) misunderstood what the office told her, and that she missed her appointment. I had emailed Dr. Jhaver personally to let her know what had happened and explained to her that the office was very rude to my grandmother. She responded by threatening to sue me if I contacted her or wrote things about her again. I'll up this to 3 stars just so her average isn't too badly affected, but I wanted to update this to clarify I was wrong, but the way it was handled still tells me this isn't a good place to be. Just being honest. read more

We was able to schedule an appointment with Dr. Jhaver via telemedicine video call. She was extremely thorough and we felt that we were right there with her in an exam room. She was compassionate and thorough. This was the perfect option in the comfort of our own house especially since we were sick during this trying time. Great option and we love Dr. Jhaver who always goes above and beyond! read more

We feel fortunate to have been referred to Dr. Jhaver by our endocrinologist. My husband developed a complicated medical condition after a sudden critical illness almost killed him a year ago. It was such a relief to meet with Dr Jhaver and see that she took in all aspects of my husbands situation and develop plans for his care. It was the first time since his illness that I thought a physician really grasped the complexities and i no longer had to be the care manager. A few days after a recent surgery my husband was feverish and not feeling well. His surgeon did not feel he needed to be seen. We quickly got an appointment with Keri Holm, Dr. Jhaver's associate. She told us she had read my husbands history (wow!) and, after seeing him, thought he needed to go to the ER. He was admitted and put on IV antibiotics and sepsis protocol. This practice has earned our trust and respect. In addition to the quality medical care, we have been treated with kindness and courtesy by everone on staff. read more

Dishonest and unprofessional staff. Staff creates false appointments to charge you more. Maria often answers the phone and is rude. Other staff members are rude as well, place you on hold without notice and are not kind. They answer inquiries for the Dr. claiming that the message came from her. First visit is with the Dr and every visit after that is with nurse practitioner. Dr. Doesn't return calls. read more

I really love Dr. Jhaver. She asks my opinion about treatment options and is encouraging and caring. I like that they have a lab in-house. The wait time is reasonable and I feel like I'm in good hands. read more

Dr. Megan Jhaver has been my physician for approximately 4 years since my previous PCP retired due to Obamacare required additional paperwork. I went through 2 other physicians before I was lucky enough to have Dr. Jhaver recommended to me by another physician who I trusted. Dr. Jhaver and her staff are extremely professional and through. They are all kind and do everything possible to help their patients. Based on my and my wife's experiences I can highly recommend Dr. Jhaver to anyone in need of a caring, through physician. read more

Poor service from staff, NP, and most importantly from Dr Jhaver. I have never been treated so poorly in my life. DO NOT go to her.

Dr. Jhaver is a caring and gifted care giver. She is thorough and knowledgeable. She has the equipment on site to conduct many preventive medical tests as well as a phlebotomist on site. She is a pleasure to be with. My family and extended family and friends all love her. Megan has helped us thru many crisis and medical problems and even attended a funeral for my wife. Megan is very well connected to specialists and have had very good luck with anyone she has referred me to. She is one of a kind. read more

Not happy at all I was given her number and called the front desk needs customer service training to say the least, they would not give me an appointment with out given my SS# told I was not willing Even Blue cross could not get me in the office manager was even rude to BX looks like they'll not be getting new patients with that attuned read more

This Dr will seem like your best friend.....But beware. She is acting!.Give her some time and you'll LL realize both she and her office staff are rigid, difficult, unsympathetic, and rude. I used to think she was kind, and it was just the staff who were difficult. Nope. it's her. She has structured all the office to be a reflection of her genuine character. read more

Dr. Jhaver gets mixed reviews but like other Yelp, and other services, reviews you need to consider the source. Dr. Jhaver is very detailed and caring but she expects her patients to be involved in their own healthcare and participate. She is not urgent care or the ER and she wants you to speak up and come back. I looked for somebody like her for several years. I had a GP that got to be a good friend but I realized he was not being my doctor. Dr. Jhaver is my doctor and that means to me that she will be there with help and advice when, or if, my life depends on it. Isn't that where it really counts. I agree with some reviewers that her staff might be a little more outgoing and friendly, BUT, I deal with insurance, compliance regulations, and the public. Each of those has gotten much more difficult to deal with. We (my company) are finding that being helpful just gets you in trouble with the trolls who have grown in number and expect to be catered to even if they are rude and uninformed. I find Dr, Jhaver's staff to be professional and cordial if you treat them the same way. Overall this is a quality medical practice where you can rely on the advice and care. read more

I was really disappointed with the services of Dr. Jhaver. Dr. Jhaver was recommended by a nearby assisted living facility. My mom has vascular dementia and really needed her medication refilled from Mountain Vista Geriatric Psych facility. Mom has vascular dementia which causes paranoia, hallucinations, and anxiety. Mom had refused to go to the doctor if I mentioned the her Numenda, so I told the front desk person that she takes it, but please do not mention it or she will become very upset. So, the doctor comes in and near the beginning of her health history interview, mentions the Numenda I repeatedly asked them not to bring up. Then I get a letter saying that she can no longer be our doctor because my mom and I are unprofessional. Since when do patients have to be professional, especially patients with vascular dementia. I would never recommend this doctor. I think her arrogant and unsympathetic. Thanks for nothing. read more