First I have to say that I normally do not go on here and put down reviews for any business. I am…read moregoing to write a review for this place though. I walked in here not to long ago and asked David to fix a problem I had on a computer of mine. I needed a lot of work because I have a Desktop from the archaic period. I searched everywhere and checked out other local businesses in the area for expertise, cleanliness, friendliness, and prices. David not only beat their prices, but he explained everything to me in layman terms ( I am not computer savvy) . He fixed it quickly, and even did an awesome clean-out job of my desktop P.C. I highly recommend David over the "BIG BOX" stores and others in the area. Guaranteed.

I had a spill on my laptop on Monday - I was hoping after everything dried off it would be fine,…read morebut the keyboard was not OK. In a panic, I looked up places to bring it for repair, and found Laptop Universe....and what a great find it was! David had my laptop fixed within 2 days (and could have fixed it faster had I needed it right away). He's extremely knowledgeable, fast, and very reasonably priced! I am so happy that I did not end up at one of the big chain stores, nor will I ever go to one again if I need any kind of help with my laptop. I highly recommend Laptop Universe for all your computer repair needs!

On March 5 I made another trip to Best Buy in Salem and had an excellent experience. The two…read moreemployees helped me replace my cell phone efficiently and with no issues. Thank you, Best Buy.

Great service got my CyberpowerPC and they gave me amazing information on it, they broke down how…read moreto set it up and even asked if I needed help doing it.

I rated my experience "Great" but initially I would not have. Part of the problem in switching my…read moreservice from one phone to the new one was the service that I have. It's Straight talk. I couldn't get a live person from Straight Talk and it was so frustrating. So after over an hour of back and forth between the Apple employees and my frustration with Straight Talk I was ready to cancel the whole deal. Then a young man named Jake entered the picture. He was wonderful, simply the best. He could see my frustration and he said without reservation "I'm going to fix this!", and he did. I don't know what he did but he was so confident that he could switch the service that I knew he could. I know that at the Apple Stores prices are at a premium but with such outstanding service I wouldn't hesitate to go back there again. Thank you, Jake. You're a great asset to the Salem N.H. Apple Store.

I took in my phone 12 pro for a battery replacement, getting my phone back it had such a big…read morescratch, only to be told that's how I took it in, the manger Justine was very un professional playing me like a kid. The best he could do for me is that my phone is so old!! Their customer service support was not helpful only sending me back to the store!!!! Am going to fight for justice!!!! This is so frustrating unfair for client who had used their products for years.

Kaile is a brilliant IT Person...I am 60 yrs old and needed help wiping my computer for malware etc…read morebecause I fell for a very elaborate Scam! With AI flooding technology it is not so simple anymore to see the difference!! I felt so tangled in it all and Kaile came to the rescue and offered his help free of charge as I did not have the means to pay him! I hear he does this occasionally from his heart to those in need in this small community but he is worth any amount of money and his heart is in it as well!! He is a Priceless asset to anyone in need of technological assistance!! He is trustworthy...came right to my home and as sharp as they come!! You will not find quality help like him very often!! Thank you, Kaile from my heart!! Wendy E. Goffstown NH

Showed up 2 hours late and had the audacity to be annoyed at ME…read more When I pointed out he was two hours late, he said "I have other clients, you know." No apology. No explanation. He then spent 30 minutes on his phone before telling me he'd have to "come back another time." He never came back. Super rude and seems more like an intern in experience

Kevin fixed my old computer. The hard drive went and he put in a new one and kept the old version…read moreof xp done i needed that for this application. He had whatever version of windows there was. Very fast and great guy.

This guy tries. My impression is that he knows his stuff, but the prices are too high to bother.read more

I had a old computer tower that died and I needed to get some very important data out of and needed…read morehelp. I stumbled upon Jasmine Computer Repair right in town and was very happy with their professionalism and fast results. Its a family owned business and the inside is cluttered with computer parts, cords, and hard drives but they do good work and explained and communicated well. My cost was $95 and they put all the data onto 3 CD's for me to take home. They also repair TV's, servers, networks and really anything with a computer.

Computer wasn't repaired and took over 3 months. I would not recommend this service for any…read morecomputer or electronics

Open on Sunday and they were able to replace the screen on my iPhone and had my phone like new…read morewithin 1.5 hr. Friendly and very professional staff. Thank you Justin.

Excellent friendly service - the man working there was extremely helpful and fixed my phone ! Would…read morehighly recommend

I was unable to access internet after trying to upgrade my VPN. I did everything possible…read moreincluding talking with Express VPN AI assistant for what felt like several hours. I finally gave up and brought it the CPR Cell Repair in Salem, NH. They spent some time working on it which made me feel better since it showed me that it did require more help than AI could provide and it wasn't just my lack of expertise. I have my computer back up and running just fine. Couldn't be more grateful! The guys were very polite and I did not feel uncomfortable at all. Thanks to the CPR Cell Phone Repair Store!!

Can't say enough about this crew. Nick was amazing, knowledgeable and was able to talk me out ff of…read morethe cliff I was in. I was able to see him and Kali work with each other and other customers and they are amazing. My phone was shattered and I didn't think I was going to be able to retrieve any of my info or pictures or 30 years of contacts. Can't thank them enough!!

When I went to ubreakifix he talked me into buying the Asurion insurance plan. A couple of weeks…read moreago my laptop wouldn't charge and I dropped it off. They called me and said that the charging port need to be replaced. They said if I waited till March 16th it would be covered for free but if I need it right away it would cost $200. I said I could wait On March 17th I called them to have them fix it and they said it would cost $200. I told them that they had told me that it would be free after March 16 and they said I misunderstood them. I asked how much it would be without the insurance and he said $400 which is ridiculous. He said that's deal or I can pick up the computer,which i did. I brought the laptop to another electronics repair shop and they told me it would be $150 to fix and it will be ready tomorrow. That's without any insurance. When I called the corporate office they looked everthing up and agreed with me that the repair should have been done free of charge. The corporate office refunded this month's $39 charge and canceled my assurance plan. But I'm still paying $150 for a repair that should have been free. "DON'T DO BUSINESS WITH UBREAKI FIX" Charlie DeMarco

I was the first to arrive there today to drop off my broken zflip 6 (Screen buckled above the fold…read moreall the way across, causing flickering and off-and-on unresponsiveness). They had it fixed and handed it back to me in about two hours. Smooth as silk all around. Would definitely recommend.

Responsive, prompt turnaround time, helpful beyond the immediate need…read more When deciding whether to upgrade from an old computer, Ron - a.k.a., "The Computer Doctor" - took extra time to listen and ask questions. After determining my needs (for my elderly Mom, actually), he recommended a modest upgrade to the desktop. The Computer Doc's prescription - for Skyping and easily accessing email - was just right. The result was a significant saving ($150+)... of otherwise purchasing a new computer.

Wish we had NEVER gotten involved with the Computer Doctor! We have had problem after problem with…read morethe computer we got from him-constantly losing info, calling him with problems and issues. Our printer stopped working after 1 month-after several messages to him, he told us it was a piece of junk-so why did he sell it to us? Constantly calling, and when I do get him, he gets very defensive and belligerent, acting as if issues are my fault. He hasn't returned my last two calls so we've given up calling him. He is insistent that icons are on my computer that just aren't there, and gets upset with me when I try to explain they're not. We've wasted well over $1200 on a computer, printer, and repairs. When I mention his name at Staples, I was told he was a quack. Really regret dealing with him. Do NOT recommend.