Supplement to My Previous Review: Retail Retaliation & Ethical Concerns…read moreI am writing this follow-up to inform the community of recent developments following my previous honest review of Inland Reef. Today, management officially denied me service and banned me from purchasing from their pet store as a direct result of the good-faith complaints and reviews I shared online. While I fully understand and accept that a private business has the legal right to refuse service, the timing and motivation behind this decision speak volumes. Rather than taking constructive criticism to improve their operations, management chose retaliation--silencing a customer for simply telling the truth about their corrupt business practices and the unethical treatment of their animals. The Reality of Their Products and Livestock As many reptile owners know, finding reliable, high-quality live snake feeders can be difficult, and this store was the only local option I knew of (though I have thankfully since rectified this problem and found alternatives). My criticisms were never malicious; they were born out of genuine concern and lived experience: Livestock Mortality: The majority of the animals I have purchased from this establishment in the past unfortunately passed away, with diseases verified after the fact. Poor Plant Quality: Every single aquatic plant I ever purchased from them died in the exact same manner, showcasing a systemic lack of proper care and maintenance. Profits Over Ethics: It is painfully obvious that this store prioritizes profit margins over the ethical treatment of living creatures and treating their fellow humans with basic dignity. A Biblical Perspective on Unjust Gain For a business that operates on deception and mistreats the creation under its care, Scripture offers a stern reminder about the consequences of corrupt practices and placing wealth over righteousness. Proverbs 11:1 "The Lord detests dishonest scales, but accurate weights find favor with him." Inland Reef operates on "dishonest scales"--taking hard-earned money from customers while knowingly providing sick animals and subpar goods. Furthermore, the Bible speaks directly to the responsibility humans have to care for animals, a duty this store continuously fails to meet: Proverbs 12:10 "The righteous care for the needs of their animals, but the kindest acts of the wicked are cruel." By neglecting the health of their reptiles and livestock for the sake of the bottom line, and by lashing out at those who expose these atrocities, the management mirrors the sins of greed and pride. Wealth gained through exploitation and the suffering of innocent animals will never yield a true blessing. A Warning to the Public To my fellow pet owners, hobbyists, and community members: Please exercise extreme caution if you must shop here. If Inland Reef is your only option for specific supplies or feeders, protect yourself. Inspect everything thoroughly, be aware of the high risk of disease, and know that if you speak up about a negative experience, management is more likely to ban you than to fix the problem. Support ethical breeders and businesses who respect both their animals and their patrons whenever possible.

Way over priced!! Owners are rude and nasty . Very poor customer service. I would not recommend…read morethis place to my worse enemy.

The staff including the manager/owner are rude. Great fish supplies absolutely horrible customer…read moreservice.

Have been dealing with Belpre Aquarium fro nearly 20 years. They are compact and very very…read moreknowledgeable. If they don't carry it, and the product is available, they will get it for you. Brian seems to be the brains of the company. If you ask him a question he will give you an answer. If he does not know, he will FIND the answer and get back to you. Their service is impeccable. Their live stock is admired by many people. Clean, helpful shop which you do NOT find in the box stores. Their salt water and fresh water is always clean. No dead fish and the tanks when one is near them, does NOT smell.

Impressive staff…read more Efficient Proficient Friendly Lots of products available Easy to get to location Hey Bianca get her to hook you up with rewards! So professional and patient with our two lab pups! So good I'm very impressed. We have one in Columbus close to us and it's nice to add Pet Supplies as a retail provided for our needs. Huge fan THANK YOU!!!

I love the team at my local Pets Supplies Plus. They are always nice, friendly, and available if I…read moreneed any help. It's the only pet store for us.

Amazing place and great prices. Large selection and super knowledgeable staff. Highly recommended!read more

Great place and great prices. They had a good variety of…read morekoi and other fish. I would recommend

Went here because they had such a high rating! They were great! Nice and knowledgeable! Took my…read moreyorkie for nail trim, was a great experience! Everyone was so nice.

Lots of options for anything you may need, super friendly staff, and affordable prices. They always…read morehave a nice frozen section that includes goat milk which is so hard to find elsewhere!

BV Aquarium is awesome. If you're looking for birds, fish,…read moreaxolotls, reptiles, puppies, hamsters, or mice for your snakes, this is a great place to come! The staff is great! Polite, knowledgeable and kind. Always have been willing to help any way they can. They also have rabbits, Guinea pigs, and occasionally a chinchilla.

I went in to buy a water bottle for my rabbit (their prices were the best and I love supporting…read moresmall businesses,) and came out with a puppy! I cried when I saw him and had to have him. I was so pleasantly surprised with how well taken care of he was and his sweet temperament. He smelled so good, the pen was clean and neat, he had a nice little trim, well fed, so playful and bouncy, and when I got him home, I was even more surprised he was already introduced to a crate! He went right to bed in it. He's even begging at the door to go out during play time to potty at 8 weeks; unheard of in toy breeds! He def knew what a lap was and is just so well rounded for a young puppy. This is the very definition of ethical breeding. The employees are so kind and ready to help. I will make this my first stop whenever my small animals need something.

I drive 2 hours to this store Honestly the best pet store I've been to they have zero issues…read morehelping you or finding someone there that can help and they do special orders for me all the time

The owner Jim, refuses to "eat it" when you try to return defective merchandise after only a week…read moreeven with receipt. In my opinion he has delusions of grandeur and an obsession over money.

I took my dog Bella in for a nail trim and grinding, Sarah did an excellent job:) I will be taking…read moreBella there from now on, and I will request to have Sarah:) this was our 1st time

I went to buy a fish today, my other one sadly croaked after almost 2 years. When I picked out the…read moreperfect pet this one worker, basically attacked me saying I needed to buy all this stuff when I already had the perfect set up, She continued to be rude and disrespectful as I was just trying to buy the fish. One other lady, she was so nice and actually let me buy the fish. I was so mad that I will never buy from them again.

I previously brought my dogs here for a long time, but recently Friendly Paws service has gone down…read morehill. I had to cancel a grooming appointment due to an emergency with my dog, and was charged for cancellation fee. I tried to schedule my dogs to be groomed for months to over a year, and spoke with employees who took my name and phone number several times, but literally just never got a call back. They stated they were short on groomers and scheduling was super far out. I didn't appreciate the lack of communication or reaching out. I would say this place is NOT reliable at all. It's very difficult to schedule grooming. I was also supposed to be placed on a wait list for my new younger dogs to be groomed, but literally did not ever hear back about that. It is not possible to schedule grooming here if you don't already have an account. When I was finally able to schedule for my dog who has cancer, they did not notify me of any emergency cancellation fee that would need paid, so there were unexpected fees on top of the overpriced grooming... After this, I decided to stop going there permanently. I even have a gift card for a large sum of money to go there, but I refuse to use it because of how bad the service it and how damaging this situation has been trying to get my dogs groomed there. It is really just a small town pet grooming company that is completely incompetent, unreliable, over-priced, and doesn't work with their customers or communicate properly. I would NOT recommend. Lastly, for context I also wanted to mention that my elderly dog that I always brought there died over the summer and I was not able to get him groomed there before his death. With that hardship, it was quite a sad time and several months later we learned that our other elderly had terminal cancer. So, the dog I wanted to have groomed there currently was just diagnosed with a deadly form of cancer. I wanted to have her groomed since she is in the final stages of her life and we don't have much time left with her... I figured it would help her to feel more comfortable and also make us want to love on her even more if she was soft, shiny, and freshly cleaned. That's why this was even more disappointing and why I don't feel I can count on this company to take care of its community members.

We brought our sweet dog here for a nail trim, and had a great experience! Awesome pet store with a…read morewide variety of cat and dog food, treats, and toys. Also, cats up for adoption here as well. Nina was so warm and kind! She made our dog feel comfortable for her nail trim. We will definitely be going back.