This may fall on deaf ears and maybe we are in a dayvand age where customer services is a thing of…read morethe past, but i thought I'd leave a tidbit of advice. We are currently in a point in history where businesses are closing. Big named, well established businesses. When a consumer walks through the door and teases how a freshly cleaned door window screams "touch me," it is better to refrain from implying a potential customer is 'immature.' Frankly, if literally touching your window gets a customer in your door, spending money, I would think the less than a minute it takes to clean the door would be time well spent! After all, you yourself are being paid for whatever task you are doing during your shift. Instead, it got you indifference from the customer, who couldn't care less about your opinion/judgement, no money spent by your customer, the sole purpose of your employer being in business, a poor review so more may be aware of your poor sense of humor with clear inability to filter your thoughts before saying them and customer a complaint to your employer. Might I suggest, a reminder to this store's management, "It takes months to find a customer and only seconds to lose one" - Vince Lombardi

Had an issues with my product, they gave me store credit to fix the issue. Very helpful.read more

Not enough selection, and their vapes didn't work for me at all. I also don't like the fact that…read morethey were using mainly their own products which are truthfully not doing me any good at

Like the store but will not be shopping there again made big purchases and rebate was over 200.00…read morewe did not receive called rebate company and they voided our rebate they said it was not returned or used we got nothing what a fraud very disappointed what a joke

Terribly disappointed by how this menards store is managed, i ordered online 9 trim boards that…read moreshowed in stock to then receive a text saying they were out. I can see being off in your inventory by one or two but 9 ?? I called the manager to see if anything could be done to help with that issue and was faced by a person that clearly had no experience with customer service and did not try to find a solution to the issue.

In the last 4 years I have bought a significant amount of furniture from Fuller's. I like quality…read morepieces and I'm particular in my tastes. When I see something I like, I go for it. I've shopped throughout Mid Michigan for various pieces in the last 4 years and ultimately I always end up back at Fuller's furniture in Ionia Michigan. Their prices are very reasonable. They have a vast inventory, tables, chairs, sofas, sectionals, mattresses, beds, etc. Many different styles and tastes. Modern, classic, rustic, minimalist, Amish made, country cottage, you name it, Fullers seem to have it. They have three full stories of furniture at this location. The selection is massive. The store is meticulously clean and there's always staff ready and able to help you. They take a personal interest in customer service. I have experienced that first hand at Fuller's furniture which is actually comforting. It looks like they've made me a lifelong customer. Thank you Fullers for helping make my home comfy and beautiful. Here's a few images of the pieces I've bought since 2021.

From the owner: Fuller's Furniture Shop in style on Main Street in historic…read moreIonia, Michigan. Fuller's Furniture boasts 20,000 square feet of floor space and a huge selection of furniture. Whether you are looking for mattresses or bedroom suites, living room furniture, dining room sets, or area rugs, we have what you want. Stop in and see the beautiful furniture in stock or let us help you special order the perfect piece.

Delivery order supposed to arrive Fri. night 9-11. I waited up and it was never delivered. App…read morekept saying it was coming. I called store and they were like "silly lady your order is not coming tonight." (obviously not verbatim - some sarcasm is necessary to get me through this - but it was the attitude!!) I changed it to pick up for Sat between 11a- noon (note that time!!). This was huge a inconvenience as I am a caregiver to an alzheimers patient- I got to store at 1240pm and order not ready !! Are you F'ing kidding me? It was supposed to be ready at 9 pm and it still was not ready by almost 1pm the next day? Again..... when it was supposed to be ready by their timelines offered on their app! You were out of stock for 1 of the main things i wanted!! "Too bad so sad". They did not care at all. Do you know what local store did? They gave me an 800 number to call - get ready...it was an AI bot!! I canceled my Walmart plus membership after this horrible experience (imagine this!) and they prorated the membership - keeping $10!!! For the liove of sweet baby Jesus.... this company made $19 Billion dollars profit last year but they are going to take it from a caregiver (which is why I needed the order delivered and delivered when they promised it!) you could improve by: * living up to your end of agreement - if you say you will deliver 9-11pm then do it! If you say pick up is 11am & customer comes at 12:40 pm it sure as helll should be ready * if you do mess up try to make it right!! have back up emergency drivers (store management?) * when you F up you need to be offering $10-20 gift cards for YOUR mistake!!! That would be cheaper than all of this negative publicity! * giving a full refund when people cancel Walmart+ account when it was due to YOUR ERRORS!! * much better customer service training and offers to "make things right" * better software so it's giving real time info to customer I would be happy to do some zoom trainings to your staff.... please just let me know.

Don't go for anything servicing your vehicle related! Got tires done on Oct 30, called the store…read moreNov 26th(not even a month later) after I noticed my tires PSI way low. Mind you, it's on a truck I don't drive daily. They told me it's normal with cold temps to drop, which I am aware, however the last tire was still holding at 65 when all the others were at 15psi. The girl on the phone questioned what kind of vehicle I had, I told her and then she asked if I got the extra warranty since my bead seal was probably failing. I said no, but don't you guys offer a warranty on your work? Since you know, it's not even been 30 days. Nope, we can't help you. Unless you want to bring them back in and PAY MORE for us to fix the issue. Just don't go, it'll save you a headache. Especially since they won't fix their mistakes/errors. Took my vehicle elsewhere to be correctly mounted/sealed. Will never be back.

Olena did amazing on my wedding dress. She gave good advice, worked quickly, and did exactly what I…read morewanted done!

They only do dresses not regular clothes but they responded promptly and politely which is rare…read morethese days.

Horrocks is thee destination for a summer-time shopping trip. It's affordable, and has so much, you…read morewill have to see it for yourself. Grab a cart, a beer and shop! They have a wonderful beer garden with live music on the weekends. They will not serve you without an ID, even if your hair is gray. We spent a lot more than we expected on flowers but the selection and quality at Horrocks is incomparable. There's more parking in the back. Multiple entrances. Allot yourself a few hours here.

Recently, a family member told me about this fantastic Farm Market in Lansing. As many times I have…read morebeen in the Lansing and East Lansing area, I had not heard of Horrocks. Gosh, I didn't know what I was missing. This is a true IYKYK! Once you have visited Horrocks, you will return for life. This is a magnificent, rustic, unique, expansive establishment that offers a cornucopia of items. From floral, to meats, cheeses, wine, speciality items, fruits, snacks, vegetables, hard-to-find items and more. There is so much more! Things that stood out even though I loved everything about this place: -the vast selection of canisters of olive oils -the vast array of different varieties of balsamic vinegars (amazing!) -house made items in every area -house made popcorn with so many flavors, so fresh. -the many, many homemade soups: probably around 20 different kinds and delicious. -a ramen bar, what? -bakery -pizzeria -exotic fruits and vegetables and regulars ones too -the wine bar: sip while you shop. -house-made sausages and cheeses -house-made jams, jellies, local honey -extensive variety of spices, herbs, flour and grains - great service, very helpful. This is a must try and truly a destination. I cannot wait to shop and browse here again!