We have been filling our family's prescription medications filled at this location for over 10…read moreyears. Today when I called to inquire about a prescription that is showing as "On hold" in the app, the pharmacy worker I spoke with was extremely rude. I was asking questions because I honestly did not understand. Her recommendation to me was to call other pharmacies. Every time I call or visit this pharmacy, staff acts inconvenienced to have to speak with me or answer a question. So disappointed with continued poor customer service.

The WORST pharmacy staff on the planet! Rude to say the least & lazy. would not honor a 30% off…read morecoupon with no explanation. Another store provided that. Waiting for the question, "Do Ya want fries with that?"

My first negative experience at the Hartland Meijer but it was thoroughly disgusting. I bought a…read morepackage of precut certified angus beef stew meat to discover when I got home that the fresh pile on top was just hiding rancid meat below. I am appalled that their meat dept would try to hide this and made profits off of customers by filling with low quality meat and still charging more by weight. The meat smelled so foul when I opened it up at home the same day and the date was still 3 days away. I am disgusted by this Meijer for treating customers this way. Do better

Bottle Return - 31 clean, undamaged Miller Light and Mike's rejected because of damage or claim…read morethat Meijer didn't sell the brand. Customer Service - One person working while four in line wait. Got my $3.10. Needed a bar of Dial Antibacterial soap for skin rash treatment. Only choice was a package of eight for $10.00. Tariffs? Come on! BTW, I checked the cans for the MI 10 cent stamp.

Told to disregard a $12.12 bill in April of '24. Received a bill a month later for double that…read moreamount. Was told it was a mistake. Received a complaint acknowledgment form in May, '24. Fast forward to March '25....bill doubled again and no resolution in sight. No one answers, all lines are busy. All of this for a $12 item I never asked for.

Royal Oak, MI Place…read morea Monthly order and it happens more often, waiting over a week for the shipment, call for tracking and oops my bad forgot to place the order, Sorry! This should never happen to anyone if anyone cared about their customers or even the employees cared about their jobs. Horrible!

Had my tank delivery yesterday and was glad to see Charles again. I had had him before and wrote a…read morereview. He hasn't changed. He is so friendly, helpful and upbeat still. I think that say mountains about your company. Treat employees well and they will treat their customers well. Thanks Charles. Hope to see you in the future. Stay safe.

Wes and Shan were so helpful and kind. I was in for compression socks and Shan worked hard to get…read moreme the right style and color.

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

Update 10/16/23: their online payment system is no longer is working (-1 star/2). Avoid: poor…read morecommunication and service and they initially overcharged hundreds for a cpap machine upfront, before processing my active health insurance (fraud).

The people here are always friendly. I have never had an issue getting my medications. It is one of…read morethe few independent pharmacies still in existence.

The staff has been providing the myself, family and community for over 26 years with outstanding…read moreservice and value. This family-run pharmacy has and continues to give all the information you need for each prescription - including drug interactions and possible side effects. Wonderful people!!