We have been using Rehab & Mobility Systems for almost 4 years and they have all been over the top…read morewonderful. They are caring and very hard working to keep their clients well taken care of. We wouldn't know what to do without them.

I have just gotten this electric wheelchair it's my first one from this place and I guess they have…read morea business choice or policy with Medicare that people have to pay upfront to things but this chair should be covered haven't had it a year and needed repairs the arm has issues the arm pads are to crack apart the arm has broken section that has come off and no one wants to take responsibility for repairs and they have already been paid it's no wonder Medicare doesn't want to pay companies they just want to get money and not care for the customers sad and disappointed this company will leave you hanging if you have issues with a product

My husbands hospital bed was broken and he couldn't use it. We were in the middle of a snow and ice…read morestorm With at least 5 inches of snow. I called Carelinc yesterday late and asked if they could put us on the list when the roads are passable and not dangerous. The guys were here First thing this morning and fixEd the bed in about five minutes. They also shoveled the ramp and the sidewalk so that I could get my husband out in an emergency. And the roads were barely passable. When I saw the ramp I got tears in my eyes.... Thank you for the service.

This CPAP equipment outlet is very reasonable, totally trustworthy, and the men are very kind and…read moreconsiderate. I bought a machine that had a technical problem and they drove out all the way to Santa Cruz and delivered a new machine and took the old one away. Can't go wrong here!

From the owner: We Specialize in CPAP Machines, CPAP Supplies, and Orthotics.read more

Place sells ONLY items for the handicapped. But it has No HANDICAP ENTRANCE. Incredible. So…read moreunfortunate, for they are knowledgeable and helpful on the phone.

09/24/19 The folks at Midwest D.M.E. came through once again, this time on a Pride Mobility…read moremotorized Go-Chair for my now 93-year-old mom who can stand but no longer walk. We needed something to allow her to get around the house and to the bathroom. I had planned to buy online but decided to check in here due to exceptionally helpful service in the past, and they took our specific needs into account and found something better and less expensive than anything I could find in my research; and had it rushed to the store within a few days. It's exactly what we needed. In my experience, you'd be hard pressed to get better service or prices.

They had the scooter I needed for the time I needed it. The gentleman who met us there was very…read morehelpful and friendly. The equipment was in good shape and ran beautifully the whole day. We will definitely remember this service the next time I'm planning a long day out.

Very good service. The team was very concerned and careful to get my scooter in good working…read morecondition.

From the owner: Mobility City Detroit Metro is the premier provider in Michigan for assisted living devices and…read moremobility equipment and service. We help seniors and people with disabilities maintain their independence and quality of life by keeping them mobile.We pride ourselves on our incredible customer service. Stop by our showroom to test drive our products and get the information you need from our experts. Or, allow us to come to you with our white-glove mobile service.Whether you're looking to rent or buy mobility equipment or are interested in our maintenance or battery services, Mobility City Detroit Metro will help you get back to the things you love.

Five starts for Patrick, Rob, and LaDonna. Minus two stars for closing two stores in the last three…read moreyears. Troy location is an office building with limited selection.

I went to the new Sun Medical located on Woodward in Birmingham. Ryan was very helpful and…read morefriendly. If he wasn't completely sure about something, he finds out how he can get an answer! My order came on time and I was pleased with the service!

I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

Update 10/16/23: their online payment system is no longer is working (-1 star/2). Avoid: poor…read morecommunication and service and they initially overcharged hundreds for a cpap machine upfront, before processing my active health insurance (fraud).