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Melisabees Transformative Meals

5.0 (1 review)

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16 years ago

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Alice Home Care

Alice Home Care

4.7
(25 reviews)
2.4 km

I recently contacted Alice Home Care for some advice as I had used them for my uncle during the…read morepandemic. I needed advice about help I needed in an area that Alice Home Care did not service and Alice was very helpful with a referral and also helped me with concerns I had with that other agency. The direct care I had with working with Alice Home Care was over the top. We were in the pandemic. My uncle had fallen and had Covid and needed home care. Alice met me at the house and we proceeded to get information from my cousin about what was needed for his father. Then my cousin fell ill during the talk. Alice saw the severity of the situation and brought in help within a couple of hours. This was amazing. And so badly needed. Eventually a longer term solution was found by Alice and the care was used for several months until my uncle moved to assisted living. Alice Home Care came to the rescue, brought in care that the family appreciated, and was very open in communications.

After total ankle replacement surgery I was confined to bed with an elevated leg for most hours of…read morethe day for two to three weeks. I had help from my family for the first week but did not know much help I would need after that. At 84 and living alone in a house with many stairs, I anticipated needing some care. I called Alice after the first week, seeking help with a range of concerns - I could not easily ice the wound on my own. Cooking and even minimal housekeeping were. still impossible. Having support nearby when I began showering felt essential. Alice listened carefully to my needs and hopes and set up a caretaker beginning just two days later. I could not have been more satisfied, my helper was organized, efficient, and very responsive. I felt cared for, the house felt clean and well stocked, she cooked and cleaned up as needed with minimal direction. Highly recommend.

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Alice Lai-Bitker, MSW, LCSW (Owner)
Alice Lai-Bitker, MSW, LCSW (Owner)
Alice Home Care
Alice Home Care

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Pathways Home Health and Hospice

Pathways Home Health and Hospice

4.0
(8 reviews)
4.4 km

Pathways Hospice of Alameda County was wonderful in caring for my cousin in the final weeks of his…read morelife. Their professionalism, kindness and compassion at a difficult time meant more than my words can express. Their calmness, openness and patience with all of my calls and questions kept me grounded and better able to manage expectations and communications with the rest of his family. Pathway's care ensured comfort and dignity when it mattered most, and for that, our entire family is deeply grateful.

I am very unsatisfied with the care my father is recieving. I order medications and don't recieve…read morethem. Several times nurses show up when they feel like it not weekly or at a scheduled time. They act like they are trying but simply can't get it together. communication or scheduling is a shit show, not sure exactly what the issue is. Seems like a bunch of people who simply aren't qualified to do their jobs. I would of had less grief and head aches if they weren't in the picture. Using pathways will result in your dying family member not getting the care they deserve. Please go elsewhere! I was reccomend by the VA. I will be calling them also to communicate my dissapointment because it makes me sick to know that people who have done so much for our country in the last fase of life are getting the bottom of the barrel treatment.

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Proud To Be Certified as Hospice Provider under We Honor Veterans Level Four
Proud To Be Certified as Hospice Provider under We Honor Veterans Level Four
Oakland office of Pathways Home Health Care and Hospice
Oakland office of Pathways Home Health Care and Hospice
Accredited by The Joint Commission for Community-based Palliative Care

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Accredited by The Joint Commission for Community-based Palliative Care
CSS Home Care

CSS Home Care

4.9
(14 reviews)
5.9 km

I would just like to give great appreciation to CSS, especially Nick who worked diligently to make…read moresure my mom got the best care possible! He was always easy to reach and quick to respond. There was never a time that I ever felt alone. The team he put together was magnificent, kind and caring! If you are looking for someone to oversee and care for your loved one, please don't hesitate these are the right people! Thank you again Nick for everything

Let me start out by saying that I am a registered nurse working in home care so I know what quality…read morecare and case management looks like. Meredith, the owner of this company, was my beloved grandmother's private case manager towards the end of her life. I suggested my dad hire a private case manager as her dementia was getting worse and my dad was having a hard time coping and managing her medical and emotional needs. Meredith coordinated doctors appointments, coached my dad through dealing with dementia, helped arrange for and provide caregivers, and offered moral and emotional support and guidance for my grandmother and the whole family. My grandmother passed away peacefully at home, and I don't think it would have gone as well as it did without the help and support of Meredith and her team. Meredith was very patient with my grandmother who was wary of new people and afraid of relinquishing control as her dementia progressed. She also handled the tense family dynamics of end of life care very well and was almost like a family member during that time, we knew we could count on her. Thank you Meredith!

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CSS Home Care
CSS Home Care
CSS Home Care

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FirstLight Home Care

FirstLight Home Care

3.5
(2 reviews)
5.1 km

Our family used FirstLight Home Care for about two months. Many of the caregivers who worked with…read moremy husband were kind and compassionate (shout out to Elite and Mechelle!)--this review is not about them. My issues lie with agency management. As my husband's care needs changed, we did not receive any reassessment or proactive involvement from management. Continuity between caregivers was very limited. I also saw that care documentation was inaccurate (e.g., marking things as done that were not done and things done that weren't documented). After discontinuing services, I took time to write several clear, detailed emails to the manager outlining specific concerns. But the responses I received left me feeling unheard. For that reason, I have not felt comfortable pursuing phone discussions. What was especially upsetting was the sense that responsibility for identifying care gaps appeared to rest largely on the ailing client and family. My husband was unwell, and I was managing work and other responsibilities -- which is why we hired an agency. In our view, agency management plays a key role in proactively ensuring quality of care. By analogy, a school principal does not wait for parent complaints before attending to student safety and educational quality. Since transitioning to AuCare, we have observed more direct managerial involvement. Their manager actually met with my husband directly (something that never happened with Firstlight) and offered helpful suggestions. Caregivers also demonstrate strong continuity, supported by accurate documentation practices and communication between staff. To top it off, Firstlight was so expensive. AuCare costs slightly less, and our experience has been better. I remain open to updating this review if management meaningfully addresses the concerns described above. Again, this review is not a reflection on individual caregivers. Our experience was shaped by gaps at the management and oversight level.

First Light has helped us with numerous patients that we have discharged back home. They are quite…read morecomprehensive with their services and we are happy with their results. The patients are well taken care of and happy with rates and care. Please refer your loved ones you will be happy.

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FirstLight Home Care
FirstLight Home Care
FirstLight Home Care

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Melisabees Transformative Meals - homehealthcare - Updated July 2026

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