I went into Randall's a few days ago after calling to see if they had any availability to look at…read moremy car, eventually they did. Although I did not get any services at this shop they were honest with me about what they could and couldn't do, they did give me some recommendations of what to do and where to start and some estimates if I didn't to go with them. They also gave me a note for my employer in regards to the condition of my car! They seem like a very reputable place, if I need services in the future that they can accommodate I would definitely consider going to their shop. The workers were very pleasant, knowledgeable and didn't make me feel awkward in any way! They were very transparent and nice and that's really hard to find in a mechanic shop nowadays ESPECIALLY as a woman so I thank them for their kindness, straight-forward advice and pleasantries.

I was lucky. The…read morefirst time I needed an inspection (South Carolina transplant here), I didn't really know where to go. So I old-school yellow pages'd it and found Randall's. I have returned to Randall's now for nearly 15 years because I have never had a bad customer experience there. The staff is beyond knowledgeable and are so honest with you. They're a business for sure but they never try to upsell or overcharge you. I've compared their prices for years, and they have remained competitive. So everything else is gravy, and it's a lot. I trust Randall's for every single service and maintenance need for every vehicle I've owned in NC (1 sedan and 2 SUVs). And if they ever run into something they can't fix or believe you should bounce to another spot for a fix, they honestly tell you and reco great places. Randall's gets you back on the road without breaking your bank. 10/10. Can't reco enough.

Had an appointment for an oil change and went by and the doors were locked. Lights on so I knocked…read moreand no one came. Was going on a trip next day so left me scrambling.

Back in February, damage was done to my (top back) truck..He said he would fix it, but he kept it…read morefor 2weeks..Is this the way you do business with Roy Automotive?? Kept on trying to get my truck back...had took out a police report, but kept on calling....the truck came back, but he said he only had it for 2days...I stand by with this 2WEEKS he kept without my permission...not to drive & do what he wants with it!!!

Iffy, very iffy! But, by saying that and giving them a 5-star review. They performed the work I…read morerequested, quickly, accurately, and well priced. I requested a full-synthetic oil change, rotate and re-balance the tires, and an annual inspection. If you get nothing else from this review please, try them when you need anything, but really, check them on 2 or 4 tires! A broad sample on tires goes like this. This is fairly accurate as of about a month ago. No reason to think it changed. 4 tired, mounted, balanced, installed and the total price is great. They won't give them away, but they are very fair. On top of that, a courtesy oil change! Full synthetic. That's all they sell, full synthetic. Oh, and on top of that, the necessary work you should do; a full wheel alignment. Yep, it's no charge with the purchase of 4 tires. So buy and install 4 tires, and get an alignment and an oil change for no extra charge! The price of the tires was good, reasonable. Considering you get more than $150 in extras, the tires are great! Have a great day! Rock on at Tire Discounters!

Tires are not discounted they TAX YOU REALLY BAD. Quality of tires is good but why they charge so…read moremuch

outstanding service. car broke down at 5am on the way to airport. left car on the side of the road…read moreand got an uner then called AAA (who also was great - Adams Towing) and had car towed to Brothers.Needed new battery and an alternator. they had me a quote by 8:15 am and the car was completed by 4pm for 980.00 when the dealership quoted over 2500.00. And they went to my house to pick up my wife so she could drive it home. 2 months before they diagnosed and fixed a faulty trailer hitch light for 92.00 when the dealership quoted almost 800.00 and they did it in 10 minutes.

My car broke down in Greensboro on my way to Asheville. They figured out the problem, found the…read morepart at a reasonable price, and i was on my way the next day. They even gave me (and my cats and luggage) a ride to the hotel i had to get, and even stopped on the way so i could get some kitty litter! They are great mechanics and wonderful people. I would give them 10 stars if i could!

Got here just before they opened at 7:30 for a state inspection. Out the door in 30 minutes. No…read morehassle like other places, just great, fast service.

I drove from Rhode Island to North Carolina with a broken car and thanks to Wes and his colleagues…read moreat this shop, I was able to drive back with what felt like a brand new car. On my way to NC, I was praying that I would have a mechanic who treated me like he would treat his daughter and I believe that Wes did that. I'm greatful to God for bringing me to this location and getting my car fixed. While it did take a week to get my car back, it was worth the wait and when I inquired about military discount to help me pay for the hefty bill I knew was coming, Wes didn't hesitate to do everything in his ability to give me the best pricing and even doing things for a massively reduced fee. I'm glad to now have a place to bring my car to when I do my annual drive to NC! Thank you Wes for being honest and taking care of me and my car in a way I know you would have done for your daughter. I feel blessed and grateful for your kindness and work ethic!

A-1 from day 1. Contacted them to get a diagnosis on my vehicle due to someone else's negligence…read more Gave me a very detailed diagnosis and a very reasonable quote. Even got an oil change along with it. I was very impressed. Treated my vehicle as if it was their own. I definitely appreciated that. Will definitely be reaching out for more services.

Horrible experience. Do not recommend. My boyfriend and I called around searching for a black owned…read morebusiness for my car to be serviced. We needed to get my window regulator replaced before the snow storm to Greensboro 1/30. I was originally quoted on my invoice $130-150 or so for them to fix my window regulator and was told my diagnostic would be free. Mind you, we stated that the window motor was completely fine. After paying $70 deposit, my appointment was 1/30 at 4:00pm. The mechanic, which I believe is his partner, showed up late after having to be called. No contact on their end stating they are running behind. Once he arrived LATE, he arrived with the incorrect part. He purchased a motor and not a window regulator. Then proceeded to check the motor asked if I wanted it changed and I stated, no I don't because mine is working fine, I only need my regulator replaced. He proceeds to open up my drivers door panel to check and as I stated before, the window regulator broken and motor still intact. After consulting with his partner, they tell me that it's going to be more money than original quote and that it could be fixed same day or the next day in the morning. Again, my window is stuck open and it's supposed to snow in Greensboro starting that night. So I opted to get my window fixed the same day and sent $80 as an additional fee they said we have to pay. He said he will be back by 6:00p, with the correct part. I waited and waited. No call again. By 6:40p, my boyfriend calls and asks what's going on, he says that he can come the next day and some other stuff about me needing an oil change. Let's not forget, I said I got that done the day before, so we kindly asked for a refund. He says that he would keep $50 of the $150 because he ran diagnostic, which again was not needed and was offered by him for free. He stated because we didnt get the service , it isn't free and added $25 more because his mechanic drove to us. Refund was supposed to take 3 business days and after those 3 days, I waited an extra day to call and ask about said refund. No answer but was sent various text but not my money. Another call was made and finally got in contact with them and got an notification of a refund but it was later canceled. I have not received any of my money or communication regarding the unprofessional service experience. Would never recommend this "business".

My Automotive Guardian Angels! I'm so grateful to have "car…read moreguys" that are trustworthy and competent. I've taken my (now older) car to Mike's for years, both for routine service and for times when I've managed to get my car to limp to their lot after hours, dropped my key in the drop box, and then left them a voicemail to explain. I highly recommend them!

Very helpful and affordable place for basic car care. Staff is very friendly and helpful and I…read moredefinitely felt they were honest and competent.