We called for help with a temperamental oven (not an emergency) and were able to get service…read morescheduled with a few days. The technician, Dustin, thoughtfully called to let us know he was running a few minutes late, and he arrived exactly when predicted. He did a thorough inspection and magically got the oven working as it should again, without having to replace any parts. If he had been a less scrupulous and responsible professional, he could have charged us to replace a part unnecessarily. Instead, he left his contact info so we could let him know if the problem returned, with the plan to order the part then, and only then. Even though it was the end of the business day, he stayed longer to be sure the oven maintained its temperature correctly. Throughout, he was friendly and professional, a pleasure to work with. Although the business is located in Bloomington, they do calls in the Champaign-Urbana area for no extra charge. I'm putting BK Appliance Repair into my contacts now in case any other appliance issues come up.

Made the appointment on Friday afternoon. Couldn't get an appointment until Monday at noon…read more Dustin was the technician. I explained the symptoms. He knew exactly what was wrong. About 20 minutes later he had replace a fan which was OEM. Price was as expected. Works fine.

I cannot say enough great things about Scott and his team. Scott, himself, is extremely…read morepersonable, kind, and 100% invested in doing the best job possible. We first contacted Scott because we needed a decorative garden retaining wall that we had started to be finished (we had to make a list-minute move and were mid-remodel on our home). My husband is an absolute perfectionist--he has constructed a number of these decorative retaining walls professionally over the years--so our standards were very high. Scott and his team exceeded our expectations. Not only did they install the wall perfectly, Scott even made some suggestions that ended up making the wall look even nicer than our original plan. Scott and his team took the time (and let me tell you, it took A LOT of time) to clear all of the weeds, overgrown bushes, etc. out of our existing garden beds to make way for new plants and they also took care to protect our prized Japanese Maple during the process. While digging the base for our wall, Scott and his team uncovered a number of bricks from an old garden wall that had been buried over the years. Instead of just disposing of them, Scott had the wonderful idea of repurposing the bricks to create a lovely brick walkway off of our back patio into our backyard as well as a little brick pad to place a bucket or hose on underneath our front spigot. I was absolutely thrilled that he thought to do this. I think it's also important to note that Scott did all of this work within our set budget. Scott found ways to do the most with the money we had allotted and gave us the biggest bang and best quality for our buck...actually I'd say Scott's quality of work would not waiver no matter what budget you presented him with. His name is on this business and he takes that very seriously. Since Scott and his team finished up our garden wall, we have also hired them for general yard work like lawn mowing, weeding, aerating, seeding, and leaf-raking. We'll also be working with Scott in the spring to add plants to our garden beds. Our neighbors across the street were so impressed with his work, that they've hired him as well. I hope that other neighbors follow suit. In summary, Scott is a stand-up guy with a hardworking team who is willing to work within your budget to give you the most for your money with the absolute best quality. I will continue to recommend him to any and everyone.

First of all, they are very difficult to contact. I was given a quote of $100 to clear my drive and…read moresidewalk of snow. There was no mention of a different price depending on the amount of snow. After the first snow of the season in December, 2025, I was charged $160 for the snow removal and they not only did a poor job removing the snow, they didn't even remove the snow from all of the sidewalk. This was the 5-6" snow storm. The snow shorty after this was not much more than a couple of inches and they charged me $135. So for two snow removals I was charged $295 for a quoted amount that should have been $200 and they did a poor job each time. I fired this company and hired someone for half the price and they did a much much better job. I absolutely do not recommend this company.

My sub zero two drawer refrigerator finally died. Kevin came and looked at it and ordered new…read moreparts and fixed it all the same week. It works perfectly now and I didn't have to pay to buy a new one. I couldn't be happier.

They did a great job repairing my Bosch dishwasher. They were easy to contact, came at the…read morescheduled time and fixed the problem. Very reasonable cost too. Couldn't ask any more of them. Will definitely use again.

Excellent work and service. I needed a zipper replaced on my Eddie Bauer First Ascent jacket. The…read moreoriginal one lasted less than a month and Eddie Bauer does not cover nor repair. Tina's replaced the original vinyl zipper with a new metal zipper (far superior). Friendly and timely service. Highly recommended.

They did a good job within the time frame I need the pants repaired in. I would use them againread more

Cottage care has been amazing working with my elderly father. They deeply cleaned the house which…read morewas very needed. Communication was EXCELLENT. They are clear about charges, and available to text, call, etc. They even dealt with last minute changes when he was sick. Thank you cottage care!

I've had Cottage Care off and on for years. I'm extremely satisfied with their work and…read moreaccommodating extra cleanings when needed. I love the little extra touches they do. I had Cottage Care when I no longer worked away from home, 'on call as needed'. I recently started having Cottage Care on a more regular basis and they do not disappoint.

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Called them for a relatively minor issue that I wasn't comfortable doing myself and they came out…read morethe same day. Resolved it and were on their way in under an hour. Will definitely use them again.

On time, affordable and efficient. They were able to get my oven looking brand new. Did an…read moreimpeccable job on my bathrooms as well

The estimate continued to grow and grow. I left cameras on to see how good of a job they did…read more They spent way more time complaining about the work than actually working until they discovered the cameras were there and unplugged them.

I was very happy with this company. I booked them for a one time cleaning, they were very thorough…read moreand reasonably priced. I will definitely be using them regularly.

From the owner: We are family owned and operated. We offer a satisfaction guarantee. Insured and bonded. First time…read morecustomer discounts.