Dr Playstead is highly competent, compassionate, patient, tolerant, concerned, and wise. She…read morelistens well, asks intelligent questions, and is always positive. She respects questions and responds with good ideas. Her professional staff are friendly and effective, and front end staff are welcoming and efficient, plus being deliberately helpful. My wife has been seeing her for over 20 years and for most of those visits I have been along. I don't remember a single time we we kept "cooling our heels." Based on my observations, confirmed by my wife, Dr Playstead is in the top tier of her profession, and we highly recommend her.

Dr. Playstead has been my primary doctor since she began practicing 13 years ago. She is the best…read moredoctor I have had and my husband decided to make her his primary doctor as well. We are both very appreciative of her expertise, her willingness to listen and her openness to suggestions or alternative options. She is very responsive, answers emails, is willing to suggest a specialist whenever that fits, and she calls with lab results faster than any doctor I have had. While she only works three days a week (her family is important to her!), it is easy to work around her schedule. When a visit is more urgent, all of the doctors at Pioneer Family Practice are wonderful doctors. We have no complaints whatsoever about Dr. Playstead and the clinic where she practices!

They injured my daughter but want to play it off as no big deal. A week after vaccination she was…read morerushed to er for infection in injection site. She's 3 and in pain and they left us to rot. Their manager staff is a joke and their doctors are rude. I do not recommend this place if you love your kids. Update: I was refused injury report and told my children and I are no longer welcome at their business. Still no resolution on the injury. Currently Seeking legal counsel.

We love it here. My daughters been coming here over 2 years and every one is very friendly …read more Specially her pediatrician Katie is always very attentive to our daughters needs.

I've been going to Dr. Klein for over 10 years. His office is always responsive and you can be…read moreassured that you will always reach a human and not an automated device. How rare is that in today's society?? Dr. Klein is very concerned with every aspect of my heath.

Rather than go on a diatribe about the office staff (front desk) and office manager, I believe her…read morename was Janette, I have to believe there are many other Medical facilities in and around Olympia where you will be treated with common decency. Without all the details, I was stunned by the immediate defensive attitude of the office manager when I inquired as to why I was told my appointment was at 6:45 am (I arrived early as you do for a 1st visit), when in fact they won't open the doors until 6:45 am, so I waited in my car for 30 minutes. "Just wait in your car with the motor running." and "It's not even cold today." It was 36 degrees. I was also told I would have my annual physical (the whole reason I made the appointment) before I came in, but when I got there I was told I'd have to come back for that, that this was just a meet and greet. I can't comment on the doctors as I never saw them. I wasn't going to stay after being treated this way. Hard to describe in words how hostile they reacted to my asking questions about the offices communication. Guess they aren't used to being called out on their condescending behavior.

Dr Hopkins is the best and his staff if phenomenal. Do not hesitate to go to there office, you will…read morenot be sorry. Great care and service!

Had an appointment on October 18, 2022 for my right big toe. Dr Hopkins came in introduced himself…read moreto me and knowledge that my husband was also in the room. He was meticulous in his approach to what my problem is regarding my right big toe. Cleaned my toe up, provided several options of treatment for us to consider, cut my toenails, and during this procedure was very informative regarding the care needed for feet and ankles. I will be having regular schedule treatment appointments regarding my feet and ankles with Dr Hopkins. Ditto for the reception and nursing staff members. If you have foot and/or ankle concerns, go see Dr. Hopkins.

Perhaps I had realistic expectations, having worked in the drug treatment world and having dealt…read morewith drug seeking behaviors, but I found Dr. V & staff refreshingly honest, pretty open and willing to continue, despite my own withholding of some information that might have been helpful, initially. The laws around distribution of controlled medication have been tightened, after nearly condemning many in our country to lifelong addiction. The rebound could have been worse, so I have some compassion for their business. My "worst" experience was when I actually threw my script away one month (I am old, on a lot of pills and got interrupted during the putting them in the cabinet phase of unloading groceries). It sounds like a weak excuse, but it was real. I knew the docs were prevented, by law, from just reupping the script four weeks early, but I did not expect to endure withdrawal for over three weeks with no relief (especially from the leg-shocks or nerve zaps or whatever they are) that prevented ANY sleep for days on end. Looking back, I think I should have gone to a detox clinic. Instead, I found an old script and spread what little was left over three weeks (and after missing a full week of work). The response from the doctor on call was nothing less than just "rude" (and it was not Dr. V or Erin, my regular ARNP) however but truly, I've listened to drug seeking behavior, and I believe THAT was what informed her response. Also, I will guess that it was after many times burned because "guessing wrong" results in disaster & death leaving just no room for empathy. I understood why she was "firm," but not having any suggestions to alleviate the symptoms seemed to land a little on the "neener-neener, you should have known better" side of the coin. So, after that experience of having NO recommendations or medications to managing severe symptoms of withdrawal, especially for someone who had been a patient for over four years, with just that one incident (which was over a year prior to writing this review) I have become METICULOUS about accounting for my scripts. Also, I have leached a bit from each month's prescription so that if I EVER find myself in that situation again, I can at least taper myself off the dependency gradually, and perhaps avoid the withdrawal. To me, this is far LESS dangerous, than seeking scripts from strangers, or using more of some OTHER drug (that may have side effects) in hopes of stopping the spasms, nausea, diarrhea and other symptoms. I will NEVER go through that withdrawal again, and see now why withdrawal alone can induce relapse. After all that, why did I return to a medication that causes such physical dependency? Because the pain I have is so debilitating, it makes me unable to work (especially at my current job that requires almost 3 miles walking, daily, according to my Fitbit). I cannot afford that - few can! The medication has Z.E.R.O. euphoric effect - so I am NOT tempted to take more than prescribed or use it in any way other than as prescribed. Using this medication is the FIRST time in forty years where I did not struggle to take it as scheduled AND it actually eliminated the pain! To me, this is truly a miracle cure! But the true cost is physical dependency. I have to accept it, I don't LIKE it, but can (now) manage. And overall, I find the office more personable, caring and adhering to standards than some. All of which are things I would want them to do with any of MY clients, or my children. I just wished they had SOME protocol for managing withdrawal symptoms, when necessary.

I had what I can't quite confidently call the worlds strangest doctors appointment with Dr V. It…read morewas my second visit to this pain management practice. I saw the nurse practitioner the first visit, who I did like. She ordered some x-rays. and was very empathetic. I was under the impression that this was a follow up with the doctor, who would proceed further with the course of action I had talked about (at length) in my hour visit the week prior. Boy was I wrong! This doctor entered the room early, while the nurse was still taking my vitals. He introduced his intern/ med student, by insulting her school in an awkward joke. Then he asked what I was "in there for today." He very obviously handn't even looked at my chart. But before I was able to answer fully, he launched into a loud aggravated tirade about how, "Obama ruined his ability to do his job by requiring evidence based medical treatment." He ended the lecture by staring at me and demanding that I agree with him. I tried to redirect by saying I agreed that insurance companies make it very difficult to get procedures and tests approved. Then after a short couple sentences related to the x-rays, he asked me "so where do you think your neuropathy comes from." I said, "I think it's a result of my lupus." He belly laughs," Oh you're one of the lucky whites with an autoimmune disorder." aren't you lucky! Then he started on a history lesson about the black plague in Europe, which explained why "Whites get auto immune illnesses more than THE Blacks." and How it actually comes from our superiority and adaptability through natural selection and the plague. Again he stars at me like some maniacal college professor and asks, "how did the plague travel from the east to the west? (pause) Go on! take a guess! try!" I said, "trade routs." "YES! good job!" then another few minutes of The blacks the whites and the asians.... a little cursing. Then he says," and why did whites travel so much? because we're more curious than the blacks. and because of this we're more prone to addiction. especially heroin. (looking me dead in the eye) Don't ever try heroin. Me, "ok." At this point I wanted to ask, "BUT are you on it now? Maybe they need to Pee test you." (They are very big on pee testing everyone.) He asks his intern to go see if they can find the MRI of my back. They couldn't find it. So it's another round about Obama and how "in the good old days he could just give me a shot in my back based on where the pain is in relation to his nerve chart, but now we need EVIDENCE based medicine. so there's nothing he can do today. But they'll try again to get the MRI, or maybe order a new one." and maybe they'll focus on my knee pain because that's easier, but we'll need an x-ray for that. and.... that's it. That's what my $40 copay and the hour drive to olympia got me today. I left just gobsmacked - what just happened? I'm still in disbelief. And he talked sooo fast! It was absolutely insane.

I genuinely HATE giving these guys a bad review. I've been with Dr. Duncan long enough that I saw…read morehim when he worked in Tumwater Family Practice. his ability to see to my needs has been phenomenal over the years and he's even gotten my into be seen on short notice. throughout the horrors of the world during 2020, 2021 and into 2022 they were the most understanding and helpful even when my attitude was at the worst I can ever remember. they even went to the extent to help get appointments set up with my own mental state just couldn't cope with ANYTHING on those occasions. sigh. I am very sad to be leaving his care. so, why the one star rating? well... he decided to change his business model to a concierge medicine model. the example would be a gym membership. you want to be seen here... it'll be an extra $80/month just to be part of his practice. this also leaves out something that has come up with my wife a few times. she tends to have overall poor health and has had some incidents where she needed a boil drained or whatever and rather than taking care of it there (while she was there in his office) he sent her to any emergent care clinic of her choosing. as much as we've trusted (and really still do trust) them as a whole I found that odd. this led to even more "Hmmm" sort of thoughts. he didn't (or doesn't?) seem to keep any vaccines on hand and referred me out to the local Albertson's, Walgreen's etc. when I was forced by work to get a shot. most of this I can deal with but, it all plays into the same thing. more money for what is apparently LESS service. if it weren't for the face-to-face interactions I've had with Dr. Duncan being so amazing and his staff so completely helpful I would've left on my own years ago.

I have been using Dr. Duncan's services for many years and found him to be a caring, excellent…read morephysician. If you're looking for someone to tell you what you want to hear, you might look elsewhere. If you want to get healthy and fit, Dr. Duncan will give you the tools to get there. I have to laugh at the people whining about the yearly membership charge of 800 dollars and change. Maybe if they went cut out the Uber Eats and Starbucks, they could afford to invest in their health. He also has an awesome staff, and the lab services are 1st rate.

Good doctor but the staff can be astonishingly rude and unprofessional. I called to ask whether my…read moreannual checkup should occur before or after my treatment for prostate cancer and I kept having to repeat myself because the receptionist was having a personal conversation. She did not seem to want to bother with the question and I still do not know whether I got the right answer.

Dr. Robin Moore saved my life many years ago... by diagnosing something that went undetected, and…read moreun-diagnosed by many physicians before her. To summarize, in 1999 I was a 15 year old high school athlete. One day playing soccer, my vision disappeared for 5-10 minutes. This became a routine thing every 2-3 days, without any given trigger or correlation. I went to my family practice doctor, allergist, neurologist, ophthalmologist, and finally a neurosurgeon (too see if it was related to an eye issue I was born with). I was given many answers of what it "could" be.... Over a 2-3 year period, I tried 5-6 different medications, all with limited efficacy, and a plethora of side effects. Eventually I learned to deal with the issue, as the medications weren't worth the high cost, or side effects. Life was rough, but manageable (going blind every 2-3 days without warning). After a single visit with Dr. Robin Moore in 2004, she was able to help identify what was causing my visual issue. And more importantly, what was triggering the issue. I was able to change my habits, change my diet, and the issue has all but dissipated since. I have not seen Dr. Robin Moore since my single 2004 visit (I moved to LA after graduating UW), but I will soon visit her, to thank her. That one visit changed my life. I've told my story many times. I'm still very much in debt to her! And very much appreciate her help!

Doctor Harris is fantastic. I came in after hours and knew right then he should be my primary. He…read moretakes so much time to try to understand what's going on. I'm confident in saying that he is the best doctor I've had. The staff are all wonderful and treat people with respect. My teenage son is a patient, too, and he's very pleased with this office and is never nervous. I would recommend this office to anyone, especially the after hours option.

My spouse and i went to this doctors office and immediately were at a loss of words due to the…read moreabundant display of medical advertisements. The rest room is covered with literally hundreds of different products almost as if it were a convenient store. The admin staff were very rude and condescending. The doctors bed side manner was absolutely horrible. my wife did not get good vibes and declined on the option to go to the follow up appointment however i did not follow her lead and ended up being stressed out every time i went. Im in a customer service field and expect to get the same product that i put out so never ever again!! Its really easy to get an appointment there and super cool being able to communicate with them via an iphone app but its totally not worth it!!! If you absolutely have to go make an appointment with the M.A. As he is very empathetic and less creepier.