Went off of a recommendation from a co-worker for an emergency issue and will never use another dentist. The care they provided and ease of making a last minute appointment was great. Dr. C, all the dental hygienist I've seen since my first visit, and the gal at the front desk when you walk in are incredibly friendly and show they care. Don't hesitate to make Memorial Park Dental your spot for dental care. read more

i have been with this group over 30 years and had paid an enormous amount of money for my teeth. each time i visited them, i paid in full before i left the office. that is the practice. 4 years ago i had the crown done. i also paud in full for my part. the other park i was told my insurance would pay for it. so i left the office. i visited them again this year and was told i have a balance from 2022 for 1850 dollars. this shocked me! i visited them again last week and they refused to serve me demanding that i pay the balance left unpaid by the insurance 4 years ago. today they called me and demand payment before they send to collection in 2 days. if you have been a faithful and loyal customer for more than 30 years and this is how they treated you, what would you do? if i could give a zero for review i would. read more

We just received a notice for dental work from 4 years ago - we asked for a copy of the records to confirm this is correct and they didn't respond after multiple months. DO NOT GO HERE - we will be filing with the better business bureau. We have emailed and called for more information since December 4th 2025 for services you said occurred in 2022. This is the first written notice we have received. We got a text in December of 2025. You are doing faulty practices for something that supposedly occurred 4 years ago. We have asked for all the clinical records from 2022, the x rays the diagnosis was based on, procedure codes, appeal history with the insurance carrier, and date first billed and any rebilling dates. We also asked not to be referred to collections based on this matter STILL PENDING! I cannot express what a headache and terrible customer service this place is. STEER CLEAR OF THIS OFFICE!!!! You will be very disappointed! read more

Overall, my appointments here have been very well, and I love my doctor! I only had an issue one time when I had booked through online and showed up for my appointment and they said they didn't have my appointment so I had to reschedule read more

This is our regular dentist office! Everyone is great. They are friendly, helpful, and accommodating especially when you have more than one child. It's important to me to try to get them in on the same day; I've never had an issue with them making this happen. My children love it here and everyone has a happy healthy smile!! read more

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Office wasn't aware of my appointment. My insurance wasn't verified even though I provided my insurance information when I created the appointment. Pricing wasn't clear because of lack of insurance verification. I walked out and made an appointment elsewhere. read more

The hygienist Hong is very efficient and friendly. Very good at her job. She provided cleaning and my experience was pleasant. Would highly recommend. She took care of all of my needs. read more

I literally delete my bad review regarding the customer service a few weeks ago. Now I'm being told I can not get "free" teeth whitening unless I get my fillings replaced (which I do not NEED - the dentist could not even tell how old my fillings were!) I have noticed that they tell you that you "need" things and will not offer the "free" teeth whitening that they advertise, until those items are completed. This is how they get you to do all your "repair work" & come into their office. I only need the root canal, which I have an appointment with at Heights Blvd Dentistry (they are awesome and have not told me 3 different things like Memorial has) This place is a SCAM. Go somewhere else. You'll be grateful they you did not waste your time like I did. Time is too important and this place will stress you out. Just another fraudulent & manipulative clinic. Nothing is "free" here; they just overcharge your insurance & think you won't notice. read more

Memorial Park Dental - They hold your x-rays hostage unless you use their referral. - General Dentistry Near Me - Houston, Texas

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Cassandra is amazing a so so patient! I love this dentist and they even stay open lTe on Mondays and Tuesdays and for teachers like myself a six o'clock appointment is so rare!! They really are goated! read more

Experience has not been good. From reception to 7 minute visit with dentist to technician who never has called me back. Called yesterday and left message to follow up with me. The day has passed and nothing. Terrible service. read more

Enjoyed my dental visit. The ladies at the front were very nice and the hygienist did a very thorough cleaning. They were honest, prompt, and made me feel comfortable. Looking forward to going back for my next check up. Now all I need is that massage and whitening their parking signs promised lol just kidding read more

This place is such a scam. Every time I come here, I always have a "new cavity" or a "filling that needs to be re-filled." I don't understand why they need us to send them our insurance beforehand if they don't check what's actually covered under it. I got a new insurance and asked if I'll have to pay anything out of pocket & they said no. 1 month later, I'm getting billed about $200 out of pocket for a simple cleaning! Never coming back & 10/10 don't recommend!! Also Dr. Karla Apodaca is extremely rude. She told me I had a cavity that needs to be watched and I asked was this the same one from last time around? She said no, I don't have any record of a cavity and was arguing with me adding you probably went somewhere else. I was like ??? I literally got billed out of pocket last time to fill it so what do you mean I don't have a cavity and I went somewhere else ?? Then she shut her mouth and said yeah no this is a different cavity. So sketch that there's no record of my cavity but I got billed out of pocket for it. Again, 10/10 don't recommend. read more

Having experienced a traumatic dental experience as a kid, I'm never excited about seeing a new dentist. This entire office takes the cake. Following the rules, I called once I parked in the lot, letting them know I arrived. Stepped into a beautiful, modern, clean office. I filled out all my new patient paperwork online, which is convenient and aligns with today's ease of technology. They took my temperature and asked that I acknowledge the appropriate COVID-related questions (have you been exposed, have you tested positive, are you experiencing any the following symptoms, etc). My hygienist was Hong; she was mindful of my anxiety, extremely careful with me and told me every step of her process, keeping me at ease. My dentist was Dr. Abdou -- a beautiful and kind woman! Thoroughly explained the state of my mouth (ha) and sent me on my way. Even as I was leaving, the front office staff wished me a good day and each referred to me by my name, which goes a long way. Have since recommended this team to family and friends. Also important to note: if you get your two cleanings a year, you get a free massage in-house! Keep up the great work Memorial Park Dental! read more

I note that the past reviews are either 5-star or 1-star. The 5-star reviews tend to focus in the "free" stuff, massages, spa treatments, having drinks from Starbucks ordered... The 1-star reviews focus on poor quality service, apparently "needed" new procedures with little to no reason or justification, overcharging insurance, overcharging customer - summed up as a scam. I add to the list of 1-star reviews, although I would prefer it to be zero-star. My usual dentist is in California, but I had lost a small simple filling on a front tooth, needed replacement. I had a recommendation to try Memorial Park Dental "Spa". So I walked in, initially to ask for an estimate. The two ladies on the front desk were friendly, the waiting area decor nice. They told me they would try to squeeze me in straight away. But they did point out that obtaining the estimate would cost $109. I was flabbergasted - which service provider in any industry asks for that kind of fee just to look in my mouth? I was unhappy, but decided to go ahead anyway. The new patient registration procedure was conducted on an iPad with a dedicated app, requiring 7 forms to be filled. Groan. But I started in bravely. Simply, the app is a disaster. It crashed three times during the whole thing, requiring a reset by one of the reception staff on each occasion. They did not sound surprised at the crashes. The last form did not even allow me to start, it hung as soon as it was selected. Not an auspicious start. I was called in by a dental tech lady. The dental cubicle I was shown into was under-impressive. The dental chair cover was worn and torn, the room had not been redecorated for years, the dental technology all around - instruments, computer, patient assist devices... was from a generation at least 10 years out of date. The only new technology was a giant TV screen showing mostly ads. Another dental tech said I would need an x-ray. The technology of the hand-held x-ray "gun" she used was at least 15 years old, and dangerous, not allowing the tech to leave the room for radiation safety reasons. Then the dentist, Mary Abdou, showed up, I verbally gave her my recent dental history from California. She pretty much ignored that. Then she looked at the x-ray, and said she could fix the filling straight away. But I asked her for an estimate before starting, so she left and returned in 1 minute with a printed estimate of $500!!! For small simple front tooth filling, without complications. Except she claimed that there was a cavity that needed treatment also. Frankly I doubt that, it would have shown up on the full set of dental x-rays in California in mid-February. I already had a quotation from my California dentist, based on a photo I had sent, for $214 for the filling. Not a total of $609 at Memorial Park. I left immediately. Ms. Abdou did not seem to care. I told the front desk that their business practices were awful. They had the opportunity to gain a potentially long-term new patient. Instead, they managed to show me their business incompetence, their terrible patient registration procedure, their ridiculous charge to just look and make an estimate, their dirty and poorly-maintained workspace, their ancient and poorly maintained dental technology. The front office manager just looked embarrassed and said she would "pass it on". They also managed to get yet one more 1-star rating. I quickly made an appointment at the UTHealth School of Dentistry, with an about-to-graduate dental student, supervised by a Professor. At check-in I pre-paid $90, to be set against the final charge. Pre-treatment interview was comprehensive & efficient. After X-ray and examination, an estimate of $98 was immediately forthcoming. At every stage of the procedure, the dentist called the Professor to examine and advise. On check-out I paid the balance of $8. I highly recommending this wonderful provider for such relatively simple dental procedures. I advise against using Memorial Park Dental Spa. Unless you base your judgement on the occasional free spa session or massage. read more

Went to a new dentist after Memorial Park Dental "discovered" several cavities that appeared out of nowhere. I haven't had a cavity since I was 12. Not sure how I suddenly had three within the same year... read more

These are the easiest dental appointments I've ever had. Dr. C solved a complex issue in one visit that another dentist and endodontist could not figure out in multiple visits. His solution also saved me a LOT of money. From the friendly and professional staff to the quality of the service, this office is exceptional. read more

THIS BUSINESS IS A COMPLETE FRAUD. They said I had multiple "in between teeth" cavities and it'd be $500 to fix them all. My brother in law is a dentist and I wanted a 2nd opinion (I regularly brush my teeth so it seemed off I had so many). The staff asked if i flossed and when i last saw a dentist. I admitted I don't floss all the time and haven't seen a dentist in a while, so I trusted they were right) YOU GUYS. Today I flew home and he said I don't have any cavities at all. (These people also charged my insurance over $400 for a consultation, teeth cleaning and xrays when I visited) Don't be conned by free massages or $50 gift cards. This place is scamming people and it's disgusting. read more

Looks like I was too quick off the mark. I am honestly completely shocked at my follow-up experiences at this practice. Please do yourself a favor and read the other negative reviews, detailing similar experiences to mine. I wish I had seen them before I ever went into this place. After my initial exam, cleaning, and one follow up visit for a filling earlier this spring, I returned a couple months later to have the remainder of my work started. Keep in mind, I was presented with a treatment plan detailing what work needed to be done, along with associated costs from the very first visit. Not only do I have good insurance, I even opted in to pay extra for the "ultra extra good" dental coverage through my employer's insurance. The price I was quoted by this practice that would STILL be out of pocket after all that, seemed high to me (over $900!)....but hey, what do I know? I'm just a layman shmuck who didn't know any better, so accepted that they were being honest with me and that that is "just how it is" with dental insurance. On top of that, after paying about $80 out of pocket for my first filling, I was then charged a subsequent $50. When I called the practice to discuss this and ask why, I was told that "sometimes after the insurance settlement, there is still more owed." I was irritated, but again, being a trusting fool, I paid them. After having one filling done, as said, I returned a couple months later for my next round. I was then told that there would be an additional $500 charge at every visit for vitals monitoring!!!!! It was this point, that something really was starting to smell fishy. There was no way I was going to pay this, plus, I was extra pissed that they didn't tell me this at any of the THREE prior visits I had been to, nor was it listed on my treatment plan. I left that day with no work being done and nothing being paid out. Fast forward to 2 months later (just a few days ago from this updated review) I headed over to West Gray Dental based on several recommendations for them from my neighborhood FB group. Not only did they find THREE further fillings that need to be done, even WITH all that extra work, the out of pocket after insurance only comes out to $220!!!!!! They also didn't even charge me anything for that initial exam or ex-rays! Like I said, I am honestly gobsmacked over this, and now feel strongly that Memorial Park Dental are scammers and will go out of their way to drain your pocketbook as much as they can. On top of all that, after calling FOUR times to have MY own records emailed to me, they still have not done so. (Not holding my breath on that one.) SO glad I found a better dentist who actually practices honestly. My recommendation, is to avoid this place at all *costs*! (Pun intended.) read more

The staff at Memorial Park Dental is wonderful. I'm really not a fan of going to the dentist, but they explained everything they were doing and why, which made me much more comfortable. read more

First dentist in Houston - and happily, I have every reason to expect I'll stay! Wait time - I waited in the reception for all of 3 minutes, and was given a short tour on the way back - which orients you in the larger layout, and helps you see that you really could get mixed up in here! It's bigger than it looks from the street! The people - everyone felt authentic, some being more talkative, some being more reserved, though all easy to talk with. I'm 50, and this was one of the best team/human interactions I've had at a dentist. Skills - super competent - when I mentioned I felt some plaque still inside by bottom incisors the tech literally said "Thank you! I love that kind of feedback! Let's take care of it!" and went back in with a smile. And easy manner/humor/awareness were constant. The facilities/equipment - older building, but very up to date equipment: digital x-rays, newer chairs and picks and probes and all that. The fun but also weird part (for me) was the two tv's - a 50-60' one at the foot of the chair, and another in the ceiling. I get that can be super for distracting nervous folks, just too in-yer-face for me. The bright side? They noticed, and offered to turn them off. well done! read more

Do NOT go to this dentist office. The most rude hygienist I've had in my entire life. Like most people, going to the dentist freaks me out. My gums were extremely sensitive especially around my lower lip. John, (they said they couldn't give me his last name) the hygienist, kept pulling on my lower lip to clean, he kept saying "I'm not even touching you" when clearly he was. Then, as if my experience wasn't already uncomfortable enough, he attempts to insult me by saying "you're too old to be acting like this" like really?! Learn good customer service and how to talk to people. Not everyone grows up and wants to be a dental hygienist. Some people are terrified of the dentist. Do NOT go here. read more

I came here in January 2014 as a new patient after moving to Houston or a basic dental cleaning and check-up. The facilities/massage coupon/bottle of champagne were nice, but I'm just a girl just trying to keep my worrying mom happy & go to the dentist twice a year....yes, I'm almost 30. I had 1 cavity as a child, but other than that my dental appointments have been pretty uneventful other than when I had my wisdom teeth removed (ouch!). I brush/floss daily, so imagine my surprise when Dr. Thomas informs me that I have NINE NEW CAVITIES. Keep in mind that it has only been 6 months since I had last seen a dentist. Here's the kicker: these "cavities" were not discovered from an X-ray, but from a "new technology that can identify potential cavities forming in advance" (i.e. not actual cavities). I immediately went to another dentist (out of pocket bc insurance only covers 2 visits a year) for a 2nd opinion and was told that I do not have any cavities and do not need any fillings. My treatment plan from Memorial Park Dental was comprised of $1200 worth of fillings for cavities that do not exist. When I expressed concern, I was presented with payment plan breaking the treatments into 5 visits. 5 additional visits to their office for cavities that don't exist! I found Tippit Dental Group through a coworker's recommendation and have been going there ever since. As of January 2015, still NO CAVITIES. In fact, I was told to "keep doing exactly what I'm doing." In her own words, Dr. Thomas at Memorial Park Dental is a "preventative dentist." In my opinion, this business is a scam, should be investigated by the Texas State Dental Board, and put out of business. At the very least, get a second opinion before pursuing with treatment here! read more

Memorial Park Dental - $1100+ "Treatment Plan" for 9 cavities that 2 other dentists have confirmed do not exist. - General Dentistry Near Me - Houston, Texas

We absolutely love MPD. The free teeth whitening and massages lured me in 15 years ago. But now it's how they make the dentist an experience my two young girls not only look forward to but are excited about. The people is what makes this place special. Can't recommend Dr Abdou, Gigi and the MPC team enough, especially for families. read more

Had my teeth cleaned for the second time this year here. The staff is always friendly and the service is excellent! They have drinks in the waiting area. The hygienist is always gentle and thorough. They offer you aromatherapy or blankets and pillows before they start the work. The dentist let's you know what you need as far as services. Always a great experience here! read more

BEST dental experience ever! The front desk are very pleasant and welcoming upon arrival. My dental hygienist, Hong, was amazing. She listened to my concerns, answered my questions and had great chair side presence. Her techniques were great too, absolutely ZERO pain throughout my cleaning! Dr. Chaluparambil was amazing too! I never felt rushed, he answered all my questions and was very accommodating to my needs for this visit. I highly recommend this practice to everyone in the area! Thank you everyone at Memorial Park Dental Spa, I look forward to see y'all in 6 months for my next visit! read more

Very nice inside. Very technologically advanced. 2 TV's per patient, 1 straight ahead 1 above you streaming the same thing. Love this place.

I could not be happier with my experience with Dr. Thomas. She was kind, responsive, and extremely competent. The results are incredible. My only regret is not getting Invisalign sooner. From the moment you walk in the door, the experience at Memorial Park Dental Spa is first class. Great customer service and follow-through, top notch dental care. The spa perks are nice too! read more

Memorial Park Dental - Before and after of my Invisalign results. These are pics I took at home. - General Dentistry Near Me - Houston, Texas

I got a cleaning and X-rays done by Mike Mireles he was very good at explaining everything to me. I knew I needed to floss more but he did a good job of explaining the proper way. Dr. Mary Abdou did my exam and she was great! I've never had a dentist take their time and really explain things the way she did. She explained to me what the acidic drinks were doing to my teeth and then she ended up fitting me for a night guard for my awful grinding so I'm super excited about that! The whole office was super clean and they really take care of you as a patient. They have flat screen TVs and cable I'll be back for sure!! read more

Memorial Park Dental - General Dentistry Near Me - Houston, Texas

Went in once and will not go back. Went in for a cleaning and Zoom whitening. The team forgot to provide the trays that go hand in hand with the zoom kit after the whitening. When I called to follow up I was told I owed an additional $150. When I asked why they didn't charge me day of, they confirmed I actually didn't owe the $150 as I have insurance. One visit, multiple mistakes. read more

I generally like this place. The staff is very friendly and nice. The wait time is short. The biggest complaint is that I spent 6k on Invisalign and there were very little adjustments made. First they told me I'd only need to wear them for 3-4 month. Ended up being an entire year. When I told them I still felt that my teeth weren't straight yet all they did was make me wear them for a longer period of time. After a year I still had the same issues with my alignment. There was still a gap between my front two teeth and they still curved inward and my bottom teeth were still not alighted or straight. It was a complete waste of a year and $6,000. I look exactly the same as I did when I first got there! I would've been better off just getting the discounted ones online. They didn't care if I was happy with my results. They just gave me my retainers and said they'd adjust but another year later and they're still the same. Just wasted my money. I won't be going back. If you're going in for another reason this place might not be so bad but I'd try a different place for Invisalign. read more

Horrible customer service. The up charges are not necessary , not clean, and the dentist is creepy. Highly dissatisfied and will not return.

Dental office visits are usually my least favorite, but my experience at memorial park dental spa has changed my entire perspective. The dental hygienist, Hong, was incredibly skillful and friendly, and most importantly, took extra caution with my diagnosis of TMJ which is the source of my anxiety at dental appointments. The dentist was also very detailed in her assessment of my oral health. What I appreciated the most was that the professionals here did not make me feel rushed through the appointment and made me the center of their care. I would definitely recommend this place to anyone! read more

Great office and they offer free massages. It had been a while since I'd been to the dentist, so I was super nervous. Dr. C and Beverly really improved my oral help and put me at ease to keep my appointments in the future. I love my dental hygienist Bev! read more

I had a wonderful experience at this Dental office. I felt that everything was clean and organized. I was kept well informed through out my cleaning and the room had a comfortable atmosphere. I specifically recommend dental hygienist Gigi. She is precise in her work and very kind. The doctor was also very informative and hardworking for being there on Saturdays to accommodate their clients. Also shout out to front desk for being very pleasant and to Ms. Maria for being very helpful in scheduling my procedures and complimentary massage! read more

I expected to have a relaxing experience. Hence the word "spa" in the name of the business. Instead, I felt like I was dealing with used car salespeople. The moment that I sat in the chair, in pain and literally holding my jaw, a staff member was sent to attempt to sell me an electric toothbrush. That shocked me. But the fact that she persisted even after I notified her that I was in pain was simply annoying. The experience with the clinical staff wasn't great. Still, as if that wasn't enough. During check-out, I was informed that my portion of the charge would be significantly more than originally quoted. So irritating. Collectively, they seemed rude and self-serving. read more

Outstanding service and amenities at reasonable prices! They accepted my insurance and have been amazing! Warm cookies in the lobby and coffees Massage and free whitening for regular customers. I have never in my life been to a place as warm and accommodating! Clean and beautiful! read more

Memorial Park Dental - Beautiful and relaxing lobby - General Dentistry Near Me - Houston, Texas

Don't waste your time coming here unless you want to be lied to that you need procedures that you don't really need. The only reason they have such good reviews is because they give you a free gift certificate for a massage at their spa if you give them a good review. I needed a new dentist when I first moved to Houston so I thought I'd give this place a try as it had such good reviews. I made an appointment for a routine cleaning, which they did not do and then tried to pressure me into coming back for a deep cleaning. I thought it was odd that I would need that since I take good care of my teeth and no other dentist had recommended it before. I have been to two different dentists since and no one has recommended or suggested a deep cleaning. read more

Teeth cleaning completed absolutely satisfied. I appreciate all the great staff. Everyone is friendly and always making sure their customers are taken care of. read more

Memorial Park Dental - Always leave satisfied with a bonus. Free movie tickets thanks Memorial Park Dental! - General Dentistry Near Me - Houston, Texas

Great group of people with a really convenient location and excellent facilities. Definitely recommend giving them a shot to make you smile! read more

will elaborate once someone gets back to me regarding my dental emergency that was treated like a brush up and refusal to answer/respond/explain since. read more