Lovely wash shop! We came in for a self service wash. The owner is very helpful and the stations…read morehave clean towels and forceful air blowers. There are ear wipes and the shampoo they provide is natural and gentle. Neat treat selection turned an apprehensive pup into a doughnut chomping fluffy beaming creature! Spring is here and we will be back soon!

First time here. Anne was very short and rude when I dropped him off to the point that she never…read morementioned anything about getting a call back when he was done. All she said was "it'll be in an hour". An hour and 10 minutes later I walk in and she's not done yet. No problem at all. My dog obviously reacted to seeing me and she got upset. She was very demeaning when she told me she assumed I read the sign on the door about getting a phone call. Forgive me but there's tons of stuff on the door. So as I wait for the call I leave the review. Never ever coming back here.

We've only had Kristy sit for once, so far, but she listened to all of my rambling about my two…read moregirls, Cali & Willow, and took very good care of them while me and my husband got a much-needed night out. Both of our dogs are rescues. Cali has pretty bad separation anxiety, and Willow is a obsessive chewer, so it's just not a good idea to leave them home alone, and we refuse to board our dogs or use doggy daycares, as they feel safer and more comfortable in their own home, so pet sitters are the best option for us. Kristy was kind, definitely a dog lover, and hung out with them for a few hours, and both of our dogs were happy as could be when we got home. It looked like they were all watching a movie together when we arrived. :) Very relaxed and in good spirits. We were pleased with the service, and so were our dogs!

We needed a dog sitter last minute for graduation weekend and NEVER leave our dog with anyone…read more Julie the owner connected me with Melanie right away and who was generous enough to let our sweet pup in her home throughout the weekend. She sent picture updates and was so welcoming to all of us. So very grateful for the care and highly recommend Julie and Melanie

My cats Coco and Loui love Lou Ann!! She is amazing at what she does and she takes the absolute…read morebest care of your kitties! I only trust her to groom my cats because she truly is so knowledgeable and really takes her time.

I took my newly adopted kitty in for a bath and to remove several mats. She had to have her stomach…read moreshaved. I also opted for the claw covers. She did an amazing job, was kind and very caring. She also gave me some good tips on how to care for her coat. Thanks so much!!!

Took my sweet maltipoo in today for grooming and had a great experience. She can be difficult…read more... They did a great job. She looks adorable. We will definitely be back! Thank you

My small Yorkie had been going to this grooming salon since she was a puppy, and we were loyal…read morecustomers for over five years. Unfortunately, after the change in ownership, the atmosphere shifted from a family-friendly environment to one that feels primarily money-focused. When you're leaving a pet who is truly a family member in someone's care, that difference matters. When I first began bringing my dog in, a full groom was $45, which later increased to $60. After the new owners took over, I made sure to request everything listed as included in the grooming package. The total then came to $105 for my Yorkie. I was surprised that services listed on the wall required specific requests, rather than simply being included. During my last visit, pricing displayed on the wall did not match what I was verbally quoted. I was told the prices were outdated and should have been removed. However, when I returned to pick up my dog, the incorrect prices were still posted. As a customer, transparency and consistency in pricing are important. Additionally, there seems to be an added charge for nearly everything. For example, when I asked if a small amount of balm could be applied to my dog's nose, I was told it would be an additional $5. There is also a late pickup fee of $20-$30 per hour. While I understand policies are necessary, pickup times have been inconsistent on their end as well. On one occasion, I was charged for being late when family was visiting. On another visit, I waited four hours for my dog's grooming to be completed and did not feel comfortable leaving, fearing additional charges. One of my biggest concerns was regarding my dog's severe eczema. They advised me to bring my own if I wanted something different. At the price point being charged, I expected options for sensitive skin without having to supply my own products. Since then, I found a mobile groomer who comes to my home, charges the same price, includes all services without additional fees, offers sensitive-skin shampoo options at no extra charge, and even adds small touches complimentary. Most importantly, my dog's eczema has completely cleared up. I do not typically switch groomers and was a loyal client for years. However, I no longer feel comfortable recommending this salon. It simply does not have the same feel or customer care that it once did. I would like to end on a positive note as the Groomer that did cut my dog's hair. Did do a good job with the trim, but that's not enough to keep me at the same salon as a customer. I am much happier now with my Mobile Groomer.

Great place the staff are all very friendly and attentive to the puppies. Friendly and our dogs…read moreloved it. Smelt little to much of pee but other then that it was great

poor communication. super low walls, kind of expensive. Started out ok, but progressively got worseread more

My groomer Roxanne- completely didn't show the second time my dog was scheduled with her. She…read moredidn't answer her phone or text me back at 7 am, when my appointment had been planned for weeks. She had moved and she had a story about her alarm not going off. I never got the grooming that day. I gave her another chance. Today I arrived at 7:07, due to getting stuck waiting to get out of my driveway by the garbage truck. Another groomer told me, as I entered that Roxanne had already left and said she was not waiting for me, since I was late. The good news is another amazing business All About Paws got us right in and gave our schnauzer the best cut she has ever had!! Sometimes things work out! I am just disappointed Roxanne couldn't call me herself and be professional! I don't think it was fair to the other groomer, who is an independent contractor, to have to tell me my groomer I waited 2 weeks to see was unable to be an adult and talk to me herself. Kind of like when I called and called her in the parking lot, while she slept. Lucky for me I have a better, more professional groomer that knows how to cut a schnauzer and communicate. They have already said- they can get me in 2-3 days from requesting an appointment. This is the difference from a true business and a group of independent contractors that want no responsibility to their actions. BEWARE!!!!!

We've gone regularly to this business for over 5 years. We've had 2 of the groomers assigned to us…read moreleave the business so they assigned us to another groomer. However, when I text her (twice) I don't get a response. I called and she is too busy to get us in. Im not sure why they assigned us to a groomer with such limited availability. So we have to move on to somewhere else and get established elsewhere. Not happy with Wags to Riches!

We found this store while searching for a provider to sell one of the frozen Raw food brands we buy…read moreafter a less than "warm and fuzzy" encounter at another local store. Talk about an improvement! The staff at Northwest Pets is always happy, knowledgeable and welcomes coupons for brands when applicable. They also have tons of other harder to find brands of foods and treats. Consider me a fully loyal customer going forward!

Always a great selection and helpful staff! They carry our Open Farm grain free lamb and green…read moremuscle supplements plus the crispy cod skin treatooooos :)

Lindsey and Lori went over and beyond for my puppy purchasing products and helped me save with a 20…read morepercent on line coupon thank you team fantastic work ..

Gross, tiny, dark little store. There was someone's personal drink cup out on an animal cage and…read morethe cages were unlocked with the keys in them. Like a LOT of keys left unwatched. If I was a bad person seeing that that could have gone horrible wrong for the store. The little blond teen boy at the front was super sassy for zero reason. Won't be back. What a mess of a business. Sad.