Seemed super rushed and below the bar of sensitivity needed for the situation. More like checking the boxes then peacefully passing on a fur family member. Almost actually called off the whole situation entirely. If given a do over I would go with more start and better reviews over the price. read more

Our 14 year old Shepard was no longer able to get up and get herself outside without assistance. The most loyal dog we ever had. I wanted to be sure she was treated with dignity and respect in her final moments. The vet and her assistant came to the house and were respectful and created a very calming atmosphere for both us and our dog Calli. They were very careful in transporting her body and we are waiting for her ashes to be delivered. I would highly recommend this service. Thank you Gentle Goodbyes. read more

I am so glad I found this at home service. I hated the thought of saying goodbye to Molly in a place that was uncomfortable and made her nervous. Ryan was very kind and compassionate. I was sitting in my rocking chair with Molly wrapped in a blanket. It felt beautiful. Definitely recommend over a vets office. read more

They were so gentle and compassionate helping me send my baby girl over the rainbow bridge. No rushing, they explained everything. It was a last-minute illness, and I was visiting from out of state. What a true blessing to be able to pet her in my lap, cry and say goodbye to her. I'm so deeply grateful. Thank you. read more

My cat, Vienna, was euthanized on 8/22/25. It was a terrible experience. How do you get over feeling like you failed your beloved at their most vulnerable moment?  While I have gone through an occasional difficult euthanasia due to physiology and disease state, this event was exponentially worse, because it was a people problem that could have been handled much differently.  The vet and tech could have asked me if I needed their help catching her, instead of cornering, then pouncing on her in a closet as she was trying to hide. If I had not been dealing with grief and thinking clearly, I would have had her contained in a carrier before they arrived. But I didn't know that the dog-mentality people sent would be so devoid of cat sensibilities, and that they would be in such an aggressive hurry. After sedating her, the tech tried four times to get the IV catheter placed, which was difficult to watch, and then, they didn't even ask me if I wanted to hold her, as the pentobarbital drug was injected and she took her last breath. Instead, if I had taken Vienna to my vet, The Cat Doctor, she would have been handled tenderly with care and respect. She would not have been fearful and stressed at her last moments. Plus, it would have cost a whopping $150.00 less.  This was my fourth, and final, time using so-called Gentle Goodbyes. My cat's goodbye was not gentle. Their treatment of her was unacceptable. Furthermore, the injustice will haunt me forever. read more

Gentle Goodbyes - Pet Cremation Services Near Me - Boise, Idaho

We contacted Gentle Goodbyes to help our beloved cat Gus pass peacefully at home. Unfortunately, our experience did not reflect the compassion or professionalism one would hope for in such a sensitive and intimate service. On the day of the appointment, Dr. Laura and her vet tech seemed disorganized, rushed, and overall flustered. My husband and I both requested and offered to help hold Gus, as he's a larger cat. We were told we couldn't hold him, and instead I had to watch in absolute horror as the tech and vet tried to hold Gus down with a towel, using their leg to hold his face into the porch. The vet tried to inject, stabbed him, causing the needle to bend. She was going to inject him again until I told her the needle was bent. Then my cat had to wait with his face smashed into the porch while she changed needles. 3 attempts later, they finally injected my poor Gus. When it was done, Dr. Laura casually told us we could take him to the crematorium if we "wanted more time," as if his life--and our grief--were just an inconvenience. We trusted this company to provide a calm, compassionate goodbye for our sweet boy. Instead, Gus's final moments were filled with fear, pain, and confusion--because of their actions. I am absolutely sick knowing that his last experience was not one of peace, but of panic. read more

Kind, gentle, caring, compassionate, fast scheduling. An important and needed service at a very difficult time. read more

One year ago, my son was involved in a car accident that killed his dog. Gentle Goodbye's came by and picked up his dog from our home and had him cremated not requiring any cost from us. They were so compassionate and quick to meet our needs. God bless them. read more

What can I say? Every pet owner goes through it, probably more than once but it hurts every time. Gentle Goodbyes was recommended by our vet in Meridian. Stella had been suffering for awhile now and we noticed her getting slower and less active. She finally couldn't get up so we had to take action. We rescued her from a Doberman shelter and estimated her age to be about 12 years old. Her original owners gave her away because she was too big for their apartment, where she lived with 2 other dogs and a cat. As a result, she developed an aggression toward other animals. She never even got along with our other dog, no matter what. I had never heard of a business that would come to your home to take care of your pet, in their most crucial moment. When the time came, we didn't hesitate to contact Gentle Goodbyes. They came out the same day and everything was handled efficiently and with care. We didn't have to worry about anything and when it was time, it was so peaceful and quiet. I would highly recommend this service to any pet owner who has to go through this tough decision. read more

Gentle Goodbyes - Our friend to the end. RIP Stella 2009-2021. You'll never be forgotten. - Pet Cremation Services Near Me - Boise, Idaho

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Cannot express the amount of gratitude we have for this blessed service for pet owners and making that incredibly difficult decision. We had to say goodbye to our sweet Rexy this morning. We were all in good hands when the team arrived. Grace and dignity, love and support. read more

They came quickly they will compassionate when they took my dad's beloved pet to be cremated and then they returned the cremains within a week read more

Awesome staff, patient, caring, knowledgeable, understanding. Highly recommend their in-home service.

The best place and caring kind person came after our coon dog Dixie in Nampa ID. Thank you for your service.

No one likes to deal with this topic. But, if you have to make the hardest choice a let owner will ever face, having the option to do it at home does help. They handled me and my cat with care, and patience. Is this ever easy? No. But knowing it was at home, surrounded by her humans helped. I'm happy this sort option exists, and appreciate these folks for doing what they do. It can't be easy. read more

I have never been more disappointed in an experience in my life. . In all fairness, I never made it past the girl who answered the phone - but that's a HUGE problem, and I hope if the owners of this company read this, they do something about it. I have heard great things about Gentle Goodbye's services and their vet, so when it came time for me to have to put my dog down, they were my first call. My dog is incredibly sick. He has cancer and it has moved much faster than we even thought it would. For context, I lost my husband to cancer, my boyfriend now has cancer and my other dog also has cancer. So, yes - there's ALOT going on in my world, which is why I wanted to use this service for my one dog who isn't doing well because we NEEDED compassion. We NEEDED empathy. We NEEDED help. The first lady who I walked to there was nice enough. Not overly compassionate. I told her I just wasn't sure yet so I asked what to do when we were. She told me to call back and they would get somebody out as soon as they could, but added in that since my dog has a tumor in his spleen, it could just "explode" before then and he would "bleed out" but not to worry - that wouldn't be painful. I think I was mostly in shock by what she said - but I ignored it. I have never done this before, had no idea what to expect and remember, had referrals. A few days later (Sunday), we woke up and the dog was in bad shape. I was upset and crying. I did not want to call them because I knew that this time, I would have no choice but to make the appointment. You have to understand how hard this phone call was to make. I almost could not bear doing it because to me, it felt like scheduling his execution. This time, somebody named "Jamie" answered the phone. I was still crying and probably not super easy to understand but I noticed her irritation with me was almost instant. I said to her, very specifically, "I am calling to SEE if there is anybody available to come out today." There was NO expectation that there would be. When she initially said "ummmmmm", and the way she said it, I just knew there was going to be an issue. She went on to ask me if it was an "emergent" situation. I told her no and explained what was happening with him and I was still obviously crying. Not one word from her like "I'm so sorry", or "this is so hard", nothing except a huff in her voice and the statement: "well, we usually ask for 24 hours notice so I'll just have to see" , in this extremely snippity, irritated voice like we had somehow just inconvenienced her or that we were stupid not knowing we couldn't call to SEE if it could be done same day. She continued to speak to me like I was an idiot and that she was doing us a favor by even trying to get ahold of somebody, even after the other lady told me to call back and ask. I got tired of how she was speaking to me, we exchanged heated words and yes, I told her she was acting like a "b*tch" which just made her more rude, entitled and now a victim. She said her supervisor would call me back and it's Monday morning, and still no call. It was VERY apparent they did not care one bit about my dog and made him wait HOURS until I realized they weren't going to call me back. Only awful people do that. I tried calling back, was sent to voicemail (guessing they have caller ID) and somebody called me from a blocked number, rang once and hung up. Not sure if it was them but they didn't give enough time to answer and didn't leave a VM. I have seen other people leave negative reviews and the owners responses, which mostly put the blame back on the reviewers so I don't expect any kind of different response but when you do your training, your receptionists need to know that by the time somebody calls for their services, they're tired. Guilt ridden. Incredibly sad. And typically the phone call is not easy. Please, for God's sake, don't make it harder. And please, Jamie, find a job that doesn't require sympathy or empathy or any kind of human emotion. If your job is to simply schedule, maybe somebody else can do the talking. read more

Truly gentle in-home goodbyes. We were so grateful for their kindness to our sweet kitty. read more

Gentle Goodbyes - Sweet Elvira said goodbye July 1st. We miss her! - Pet Cremation Services Near Me - Boise, Idaho

Gentle Goodbyes was so fantastic. Dr. Huder and Patricia took care of everything, made sure we had had our last goodbye and were so compassionate. read more

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This is absolutely the best way to let your animal go to heaven. You talk to the office and they make arrangements to your schedule and try their best to meet those needs with the Vets. They have professional sweet Vets that come to your house with an aide who is also very compassionate. They take time and keep the whole experience quiet and calm. It is very hard to lose 2 of my dogs within 3 months of each other and they were 12 YO Corgis. I did not have to take the dogs to their vet and then leave. I had the peace of my own home. They take care of all arrangements and I had mine Cremated. Within a week or so I had my precious pups returned to me in a nice wooden box. Highly Recommended. read more

This was a tough day for our family, for any family whose beloved pet is at the end of their life, but today it was our sweet dog, Indie. After a sudden illness that left her unable to eat, drink, keep anything down, with the vets unsure of why it is happening, it became apparent to us that It was Indies time to be free. The wonderful doctors met us at our house, actually out in the orchard where we were lying down with Indie. They were very compassionate and gentle, explaining every step of the process to make sure we were ok and to prepare ourselves emotionally. They treated our puppy with dignity and respect, allowing us time to say our goodbyes. It was very peaceful. If you find yourself in this situation with your pet (I truly hope you don't), I would highly recommend that you call Gentle Goodbyes. Thank you for your compassion and care. read more

Gentle Goodbyes - Pet Cremation Services Near Me - Boise, Idaho

Efficient but no compassion. Brought our dog in after a tragic accident, they seemed more concerned about the sale than any compassion for our loss. read more

They turned me down when I first called saying my dog just needed a better place to grow old. I knew, having many dogs in my life, that it was his time. I called again as I couldn't get anyone to help me, and probably gave a better description of his ailments. We are talking about Louie, my shepherd mix adopted from the animal shelter in Hailey in 2008. He was a big pup, but grew into a 120 pounds of gentle and demanding dog. I don't think he ever got enough to eat. His favorite pass time was riding the waves at Huntington Beach, CA, and that is where I see him now. He was almost 13, and like many Shepherds had everything wrong with him except he was gentle, kind, sharing and would defend any smaller animal. He and I are in your debt and find nothing wrong with your pricing. You were so professional and kind. Thank you from both of us...Anne and Louie read more

Gentle Goodbyes - Louie - Pet Cremation Services Near Me - Boise, Idaho

They were very compassionate. Our dog wasn't eating and they brought treats. Our dog ate the treat. We definitely recommend using them.

They were amazing it was a decision no one wanted to make. Chester live 17 wonderful years. They made the experience sweet. They are very kind and empathetic people. They explained it in detail and did not rush. We know they are on a time schedule but no one pushed they let us take as much time as we needed. So much better than a clinical experience. For us if this ever has to be again they definitely will be our first choice. Highly recommend. read more

Gentle Goodbyes - Military decorated Chester dog - Pet Cremation Services Near Me - Boise, Idaho

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In July, 2017, we lost our little girl Jack, Josie, to dementia and old age. She was over 18 and towards the end we spent 24/7 watching over her. Dementia in a dog can be like caring for an elderly person, but we did it willingly. Finally we decided that her quality of life was no long worth her and our struggles, so we called Gentle Goodbyes. We wanted to be with Josie when she went to the Rainbow Bridge. They would be able to come that day and asked if we were sure it was time to let her go. We knew it was. so we fed her, held her in the sun, and let her know she was loved. When the time came, Dr. Laura and her Tech were right on time. They explained what they were going to do and we took care of any paperwork. We held Josie as they shaved her leg for the stent and gave us all the time we wanted to give her some final hugs and kisses. Then they did the 2 shot procedure and Josie went peacefully. At the end, we thought we saw in her eyes a look that said, "It's OK, I know it's time. Thank you for so many years of love and care." Dr. Laura told us to take as much time as we wanted to grieve over her and they left us a candle they had lit, a lock of her fur and a flower bud. They wrapped her is a shroud and transported her to the crematorium. We glad we sent her away ar home. We would never leave our pet alone at the end. We would use this service again. read more

Gentle Goodbyes - Pet Cremation Services Near Me - Boise, Idaho

We had to make the tough decision to say goodbye to our beloved dog, Herk. From the first phone call to Gentle Goodbyes to them dropping off the ashes they have shown our family and Herk so much compassion, kindness, support and professionalism. The Vet and the tech took time to walk us through the whole process, asked us multiple times if we have questions or concerns. They showed Herk so much respect in his last few moments. My 13 year old son was with us and they said a few things to him that really helped him go through this process. Gentle Goodbyes do a few small things that were above and beyond. They light a candle, left a white rose and a put his name and a picture with the date. It was such a sweet gesture. Then a couple days later we received a sympathy card from the Vet and tech. A couple days after that we received a sympathy card from our vet. I realized that Gentle Goodbyes contacted them to let them know. This was so nice not having to make that phone call. Then his ashes were hand delivered to our house. They were also VERY upfront with their prices and even accept CareCredit. Gentle Goodbyes really understands how to take care of families while they are grieving the lost of their beloved animal. I will recommend them to everyone. Thank you Gentle Goodbyes! read more

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Saying goodbye to my sweet dog has been the hardest thing I've had to do. Gentle Goodbyes, their compassionate, and kindness (I could use a ton of adjectives for this amazing service and the staff) but this review would be extremely long if I did :-) They made me a little more at peace. This service, to come to your house is such a blessing for my dog (and me), to be where she loved, and felt as comfortable (as possible) and not have to take her to a unfamiliar place to say goodbye which would be almost impossible with her condition. Thank you Curtis, and Jessica for the outstanding gentleness and caring for both me and my best friend. read more

Gentle Goodbyes - Pet Cremation Services Near Me - Boise, Idaho

Such incredibly kind and professional doctors. Made a hard situation into a peaceful and comfortable goodbye for my girlfriends dog.

If 10 stars was an option, I would give 20. When the time came to do the right thing for our beloved dog, we contacted Gentle Goodbyes. They were prompt, professional and sympathetic to what we were going through. They came with a veterinarian and assistant who were easy to talk to, from filling out the paperwork to arranging for what happens after our dog was gone. Medical Doctors should take a page from Gentle Goodbyes Bedside Manner "book". I highly recommend Gentle Goodbyes. read more

We used Gentle Goodbyes today to euthanize our 14 year old German Shorthair. They were wonderful. Dr. Laura and Selena were compassionate to the dog and us, and the euthanasia was gentle and professional. We can not say enough good things about them. read more

We wanted a comforting and peaceful environment to say good bye to our fur babies and Gentle Goodbyes provided that for our 3 beloved pugs, Dee Dee, Spike and Harley. The Vet and Assistant were very loving and gentle and knew this was a very heart breaking situation for us. Thank you for making a difficult decision a little easier. read more

This is such a blessing. They come to your home and they respect your space and your heartache. They are compassionate and caring. I am so glad we went this route and our vet recommended it. It was a heartbreaking situation and they made it as they say gentle. read more

Gentle Goodbyes came to my home and helped my 19 year old dog Daphne pass peacefully. Doctor and assistant were very professional, caring and respectful. Definatly recommend their assistance. read more

Tokens of someones perception of tenderness is artificial. We had hoped that the Vet would be experienced and know what they were administering and how to do it with confidence and not linger us with doubts. The young woman Vet was apprehensive and wound up injecting twice after bending the needle. We asked her to be quick, with our strong girl, but she wasn't. She also tactlessly asked what was wrong with our dog when we had said she had cancer. At the last minute she asked whether we wanted to go ahead. These were questions we found painful after our decision was already made. Her assistant did not help or hold our dog, neither one touched her or tried to calm here. We wished we gone to our Vet where our excellent Vet Assistant has always won our confidence, and been honest. Neither Gentle nor helpful with our darling girl. read more

Our family vet told us about Gentle Goodbyes. Our dog had an aggressive cancer, and his health went really quick. We had a series of really bad nights, which made our decision. I wasn't sure how quickly we could set an appointment, so I called. The girl who answered was very attentive, and was more concerned about me feelings then to actually set up an appointment. Once we talked, she was able to get an appointment for us that same night. Dr. Laura and her assistant Erica showed up on time. They we very professional, Dr. Laura asking me questions while Erica sat with Yogi and my family. They explained the process and got everything ready in a quick, but not "rushed" time frame. The whole experience was very sad, but they were very supportive and gave us the time we needed. I have and will recommend Gentle Goodbyes to everyone with pets. They were a great group to work with during our sad time. Thank you!! read more

They were the right people to help us when we had to put our old dog down. I am grateful we called them.

Wonderful company that provides a much needed service in the Boise area. They were kind, compassionate, caring and understanding as my family helped our 20 year old to cross the rainbow bridge. I highly recommend Gentle Goodbyes read more

It has taken me months of reflection as to why I was charged $350.00 to put down my 7lb cat that had been fighting with medication hyperthyroidism. About 6 months earlier I was charged $350.00 to put down my beloved 45lb dog. So why the price gouging, Covid? They came to my home, outside euthanasia no issues! I had no other choice, my Vet was closed. Be aware they will take your pets need as a money maker for themselves. Just disgusting and disgraceful ! read more

Dr. Laura euthanized my cat with so much compassion. She helped me get through this difficult process. I also appreciate the compassion Margaret provided in scheduling the appointment. If it is time for a pet to leave, I would highly recommend using this gentle service. read more

Very compassionate service. Thank you for helping. I would recommend this company to anyone having to deal with this difficult decision.

We made a very difficult decision this morning to have one of our cats euthanized. The veterinarian and assistant arrived this late afternoon at our home, and with care, helped our cat pass on! It was nice that our cat could pass on at home where my wife and I could hold on to our family member to the end! It was traumatic for us but necessary! I would definitely recommend this service to anyone who wishes to have their pet pass on at home in the arms of the ones who loved them to the end. Thank you for your service! read more