I just had the rear leaf springs repaired on my 1965 Ford Falcon. The team here was super…read moreprofessional and super polite. Good customer service is hard to find these days and these folks were wonderful. They told me the job would take two days and they finished on one exceeding my expectations.

I had a bearing blow out on my kayak trailer in west Memphis and had a really hard time finding…read moreanywhere to fix it. Finally I found Custom Springs. I was able to get the trailer there, they even waited for me to get there after they were closed. Then they had the trailer fixed by the next morning and had me back on the road! Fair price also and they didn't fix anything that was unnecessary even though I gave them the ok to fix the axel and anything that needed done! Very happy with the service! If your having any issues with your trailer I would really recommend taking it here!

I want to like this place since they are locally owned, but I have no choice but to say do not give…read morethem your business. They will overcharge you for parts, labor, and fail to execute agreed upon repairs. About 3 months ago my brakes seized on my car. I brought it here, since the other shop in town is notoriously bad at communication. They called a few hours after dropping my car off, and let me know I needed an entire brake replacement. Cost was over $2k. Ok fine - I needed my car back soon and didn't have time to get other estimates. They replaced all 4 brakes, pads, and rotors. I got the car back after a few days, and noticed a loud clicking sound that was consistent with the wheel speed. Brought the car back in - they said they found a burr on one of the rotors so they resurfaced it. I got the car back, and there was still a loud clicking. Brought it back a third time now and they had it for a few days "diagnosing" it. They told me they took the brakes off and put everything back together and couldn't find the issue. One of the mechanics told me it was because my car has rust (makes no sense since the clicking was in rhythm with the wheel speed). Picked it back up, and decided that weekend to find the issue myself with a buddy. Took us an hour - a tension clip on the calipers was completely misshapen causing the pad to move within the caliper. Had they actually tried to diagnose the issue and take the brakes off they would have noticed that this tension clip wasn't tensioning anything - it was loosely fit into the caliper. Ended being an $8 fix with a new clip from Autozone. A month or so later, brought my wife's car in for a failed AC. They had the car a few days, and diagnosed a failed actuator. Charged us $1k in labor and parts to fix it. Picked the car up, and a few days later the system failed again. Brought the car back, and after 3 more days was told by Eric it's the AC compressor and it'd be another $2k to fix it. I let them know I needed to get other estimates - I had just spent $1k there for it to get fixed so to be charged another $2k was ridiculous. They sent me an invoice estimate for parts and labor. The AC compressor kit they quoted from Napa was $799. I found it on Napa's site for $450ish. Called and let them know that I found the parts cheaper, I'd buy the parts and bring the car in for the service. Eric told me no problem. Received the parts this week and tried to set up an appointment with Eric. Eric said to just bring it in. I called yesterday and spoke to Eric again. knowing it's a holiday weekend, I asked if he could get to it today 5/22. He told me to get in in early and they'd do it. The night of 5/21 I dropped the car off with all the parts in the trunk so they'd have it first thing. My wife called today 5/22 in the morning to make sure they had everything and would do the repair Eric said not to worry they'd get to it today. Called back at 430 or so, and we were told they hadn't even started it. We went to pick it up and spoke to Tim and the lady at the front desk. I asked what happened, and he said Eric was supposed to call with a labor quote (which Eric had already provided to me in writing) and he never did so. So instead of calling and telling us the labor, or telling us they can't get to it today or whatever, they left us hanging with a car with no AC. Picked up the car and there was ZERO effort from Tim or the lady at the front to try and retain our business. No effort to make an appointment for us to have it fixed, or to try and correct the situation. They've already taken over $3k of business from us, so I guess lesson learned. DO NOT come here. I have zero confidence in their technicians and their lack of communication will leave you hanging as it has us several times now.

Honestly one of the worst experiences. I came in there to get a new tire because mine was loosing…read moreair and wasn't repairable according to the first place I went. So they called Raleigh to see if they had my tire and could replace it for me. keep in mind I am a woman and I had my 3 year old son with me so I'm sure this is a classic case of them taking advantage of the fact that I'm a woman who doesn't know much. Anyways I go to get this tire already almost in tears and the older gentleman at the front desk was just blatantly rude to me the entire time. Told me how much it would cost and sent me on my way. when he told me the price it seemed good considering the tire I had on my car is a grappler and they're decently expensive. An hour passes and they're call and tell me I can pick it up. when I get there the tire that is on my car is an entirely different tire,not even the same tread and costs 92$ regularly buy I see on my receipt that I was charged 198$ just for that one tire. All the man had to tell me is that it wasn't the right tire but atleast it would get me from point A to B. I will never ever recommend or do business with this place ever again and if you do make sure you are smarter than me and get an estimate and see what you are paying for first.

Eric Burnett helped me find the appropriate chrome wheels and tires for my 2016 Nissan Sentra. He…read morecalled different times to seek information about possible options for my vehicle. In the end, Eric, showed me a set of chrome wheels and tires that fit exactly what I wanted. There was a long wait, but, when my vehicle was ready, I was awestruck and so happy. My car looked like a new vehicle that I just drove off from a dealership. Thanks, Eric! I highly recommend this business and just note, they are very busy!!

I want to give a huge shout out to Wheel Workz! They did a great job powder coating my son's rims…read moreplus they did it when 901 Sound promised to do it and left me hanging so they did it when I was in a pinch and days before Christmas! Eric Burnett was amazing. They are super nice guys and put new center caps on at the last minute when I wanted to add that. Not only did they take care of his rims, I took it to Mercedes to put the new grill on I bought and it was the wrong size and Mercedes Service couldn't find anyone to paint it at the last minute so I called Eric at Wheel Workz and he hooked us up with a guy who got it done in time for Christmas. Ryder wanted his car blacked out for Christmas. A HUGE THANK YOU TO ERIC AT WHEEL WORKZ! I HIGHLY RECOMMEND THEM!

this shop is amazing everyone know what they are doing. everyone is helpful and nice. won't go any…read morewhere else.

Brought my 700 grizzly to have fluids changed, axle boot replaced, and winch installed. Power…read morewashed the quad twice before bringing it to the shop (power washed over after trail riding, power washed a second time to remove dust from quad sitting for 6 months. Made sure all dust/dirt was washed off and areas being worked on were cleaned. I keep this bike in excellent, clean condition. Picked up quad two weeks later to find mud, dirt and rocks built up all throughout the undercarriage, wheel wells and on top of the bike. Areas that I specifically made sure there was ZERO debris, are now filled with lose clotted dirt and rocks. The four wheeler has 16 new miles on the odometer, and the gas tank went from 3/4 filled to nearly empty when I picked it up. The shop owner swears that no one would take my quad off-roading and that the dirt, mud and rocks could've come from "over spray when washing other quads near by". I asked him how golf ball sized rocks and caked mud/dirt can get in the axle areas and underplate by over spray. The odometer reading on their paperwork reads 0 miles in and 0 miles out although I watched him document the mileage when dropping it off. This shop 100% took my quad off roading into deep mud and did a terrible job trying to clean it and hide the evidence. I was actually planning on buying a 2022 hayabusa from this shops showroom until this happened. Potential customers beware of this shop. Terrible attitude from the team the entire experience as well.

I would not recommend this business to install anything. I reached out to the business shortly…read moreafter having the installed completed. The installation job was awful: The kick panel tabs were broken. The area under my dash was not installed properly afterwards. The radio turns up and down on its on. I have a naked wire wrapped around a fuse and stuck into my fuse panel. The grounds on the amplifier were all left loose. I attempted to have them correct the issue to no justice, please take your business elsewhere.

Mr. Alexander repaired my driver's side car door handle before I left the shop this morning. He had…read moreto search for the piece of the handle, cement it and secure it so I could leave safely. His associate, Jerry broke the handle, hid the broken piece, lied about breaking it, then accused me of lying about it being broken before I arrived. The owner stepped in, also accused me of lying and attempted extortion. My hat's off to Alex for solving the problem.

Spent $1300, and 2 months waiting, they supposed to have it fixed the first time, only to have to…read morebring it in again, for $579 more, they put a used starter solinoid, which had rust on it, and said ( it was off a running bike, picked it up today, drove it off had smoke billowing out exhaust, had oil spilled on back tire, thank God I didn't go down, washed it, no leak, he may have been around, since the 70's, but he is dishonest, also was warned about going there, but he's the only one, that works on older bikes, simple a thief

These guys are awesome from owner to employees , traveling thru and took a bolt in a tire. Found a…read moretire , took to them and they graciously changed it on the spot to get us on the road . We thank you all very much !!

I just had leather seats and seaters installed for my 2013 FJ Cruiser. Southern Automotive did a…read morefantastic job. Their service was fast, friendly and looks amazing. Their communication was before, during and after the install was unexpected. Highly recommend their services.....I'll definately use them again!

gave me information on original product I was looking at, offered alternative that would work in my…read moretruck. Love it! FAST turnaround time as well. Excellent work and warranty on their labor as well. The whole team was very personable and easy to work with. Made extra care to make sure I clearly understood the product being offered as an alternative before they placed the order. 5 STARS!!!

Ny son just had his car roof badly dented from a tree limb in the last big wind storm AND my wife's…read morelittle summer car (bright red miata) has a big dent on the rear quarter panel and since it's officially spring time we'll get that puppy out of the mothballs in the garage and wheel her on down. I'm excited about this find, it's accent shop right here at the corner of Hwy. 73 and S. Center Street. Cool .. ........ to be continued ......

For me Mid-South Dent Pro in Collierville has been an answer to a prayer. The hardest thing about…read moreit for me was locating the place. (It is on a corner & not as large as I had pictured. The first time I drove right past it.) Great work, great character, very fair price, comfortable to sit inside waiting. Just a superb experience & I am grateful to previous reviews which led me there. At another website I read 119 favorable reviews & therefore arrived w/such a sense of trust that I paid Tom before seeing the work. I could not have been more pleased when I did see it