Of all days, today, Erev Rosh Hashanah, Menagerie tried to cheat me, and when I challenged them, they handled it poorly and offensively. I had placed an order for several items more than a week ago, to be picked up today. One of the items was 2 lbs of chopped liver. I saw the containers and they looked woefully less than what I had ordered. When I asked, is that really 2 lbs.? the man behind the counter looked at me and said, "Yeah, it's 2 lbs." I could see it wasn't so I asked him to weigh it on the scale in front of me. Clearly, this made him angry. "It's 2 lbs." he said forcefully. I said, "So put it on the scale!" Sure enough, 1.7 lbs. At $13/pound, which I'm sure he intended to charge me for 2 lbs, I requested he fill up the containers. He said, "We're sold out." With all the bags behind him, filled with orders for other people--surely there was chopped liver to find to give me the 2 lbs. I'd ordered. "No! We're sold out" is what he kept saying. Never once did he apologize. Not only that, but two other items I ordered never made it in the bag. Thankfully I checked and made them put the items in. I will NOT be going back. read more