I've been to plenty of other Menards locations over the years and do a fair amount of shopping…read morethere. Lately, though, I've found myself going to Home Depot a little more often. Part of the reason is that Menards doesn't always carry the tool brands I prefer. The other issue is loading larger materials. Unless you're purchasing from the outdoor lumber yard, there isn't a convenient loading area. For example, if you buy a 4×8 sheet of plywood from inside the store, loading it into your vehicle can be a challenge. The Menards location in Franklin has a designated loading area for these types of purchases, and I find that much more convenient. I'd love to see a similar setup at this store. Other than those issues, Menards is still a good choice for many of the home improvement items I regularly buy.

poor customer service, do not buy any gas powered items from them! I bought a defective generator…read morethat would not start an they would not ref me my money!

Took mower to be serviced. They did extra work that was not authorized and ran the bill to over…read more$400 when all it needed was a $40 battery. Based on what others have told me you can not trust their service dept.

Service is poor at best. Bought a 1500$ grill with lifetime warranty, waiting on replacement parts…read moresince April this store is a dealer and no one is available to fulfill the replacement part. I left my name and phone number to hear back from someone but at this time did not hear from them.

I shop at Home Depot quite a bit. I buy plenty of items in the store, and I also order online for…read morefree home delivery. It's hard to beat that convenience. Unfortunately, this most recent experience was disappointing. I ordered a laser level online, and it arrived the very next day. Great! But when I opened the package, it was obvious the box had already been opened. It appeared that I had received a returned item. The laser level powered on and worked right out of the box, but it had a unique defect. It can be powered by either standard batteries or a rechargeable battery pack. To switch between the two, you have to remove the battery cover. The problem was that the battery cover was completely stuck and would not come off, making it impossible to change battery types. I brought it back to the return counter and explained the issue to the employee. He tried removing the cover himself and couldn't get it off either. He then processed the return and placed a sticker on the box. I asked what the sticker indicated, and he said it identified the item as being returned because it was defective. I then asked whether there was any way to communicate the specific defect to the person who would inspect the return, since the unit otherwise appeared to work normally. He told me there wasn't. We both agreed that, because the defect wasn't immediately obvious, there was a good chance it could end up back on the shelf. Maybe the next customer won't need to switch to standard batteries and will never notice the problem. That possibility makes me a little hesitant to buy certain tools online. When I purchase something advertised as new, I expect it to be factory sealed and not someone else's return. Home Depot has a great system for ordering and returns, but I think this part of the process could use some improvement.

They don't deliver when they say they will. Their customer service is terrible, they don't listen…read moreor even care what you have to say. They hang up on you, talk over you, and don't resolve any problems. They are vastly inappropriate and unprofessional. They will leave their deliveries outside even when you ask them to bring them into your house.

Friendly and helpful Service, Huge selection of Tools & Supplies, anything they don't have they can…read moreorder and have quickly. Quick & Free Delivery on Orders, usually can do it same day. Competitively priced

From the owner: Farrell Equipment supplies the construction industry with the latest contractor equipment, masonry…read moretools, concrete supplies, custom rebar fabrication, power tools, rental equipment, and more. Headquartered in Eau Claire, WI with multiple locations across Wisconsin and Minnesota including Appleton, La Crosse, Madison, Milwaukee, Rochester, St. Cloud, Twin Cities, and Wausau.

The sales people were very knowledgable and nice to deal with. The customer service was a little…read moreslow in returning calls for issues that came up. The worst part was the install. Many parts were cut to the wrong size, some were recut and replaced, and some were installed poorly and didn't line up. Backsplashes are supposed to be square to each other and the countertop, and be at the same height where they meet- but not in this case, apparently. It seems no one in the cut shop or the install crew cares about quality and customer satisfaction. They don't understand this affects the future business of the company. Someone in management is not stressing these issues and not training the employees properly. I really don't know how they employees are treated.. this makes a huge difference. I also know good help is hard to find. What ever happened to the saying "Autograph your work with excellence" ? When it takes four trips over two months to install and correct mistakes (not all have been corrected and I had to point out and explain how to fix them before they were properly installed), there is a problem. That even sounds crazy to me, and I 'm living it. This company doesn't realize that when someone spends $10000, they expect a little something in return. You can't even buy quality and caring at BAGM. I don't think that this is too much to ask for. My advice is to try somewhere else. I'm am really disappointed, it is a beautiful product, but not my money's worth.

I was so impressed with my experience from start to finish BAGM! I've waited a long time to start…read morethis project because I felt like I wasn't very good at picking out cabinets and countertops and making sure they complimented each other. BAGM Has a great show room with many options. Once I visited them at the Wrightstown location I knew exactly what I wanted. Everyone was most helpful and was able to show me examples from the types of finish, hardware ,and the types of corners that were available. The communication thereafter was impeccable when it came to measuring, templating, and install. The team that installed was also very professional and well educated on their product. Thanks for everything

Weather Tight did an amazing job installing my new house full of windows. Brian, Robert, Keith,…read moreNick, Enya and Pelmarc were professional, friendly, thorough and meticulous. Brian's patience, thoroughness, professionalism and attention to detail were fantastic. I highly recommend!

Our house was built in 1988 and needed some updates. Replace…read morepatio door with 3 section window. Replace double unit kitchen window with 3 section casement window. From initial contact through to job completion every step was great. Our installers, Brian and Luis were very professional and displayed exceptional expertise. Their attention to detail was outstanding! they communicated well with us to make sure our expectations were satisfied. They possessed the skills to do our job and any of the future jobs we will have.

I tried this establishment since I was in the area. Rather than pointing out the negatives, I will…read moresay this. The store is fully stocked. Yes, you will find "SOME" bargains on certain items. Other items are actually cheaper at other stores, Menard's, Wal-Mart, hardware stores etc, etc. If you're in the area and looking to kill some time looking for possible bargains. This may be worth a look. Personally, I, myself wouldn't drive in just for a visit to this store only. If I'm in the area, sure, but I wouldn't make it a dedicated single visit just for this store.

What a surprise! If you like biglots you'll love Ollie's! I was quite surprised to see the wide…read morevariety of items to include grocery, household supplies, clothing, outdoor/indoor decor, automobile accessories, a book selection, and more! Their sales are absolutely incredible and the inventory doesn't feel sparse or picked through. We were shocked to see such a wide selection of rugs at such an incredible price! The employee that rang us up at the checkout was super helpful, kind, and very informative. They took their time with each customer and provided a very welcoming experience. Can't wait to come back for more!