Each time I've visited this store, the staff has been helpful and friendly. They have bent over…read morebackwards to accommodate me by special ordering merchandise, and even providing me with the best coupon discount available. It looks like this store is in the process of clearing out dated stock, and I think it might go a long way toward store presentation moving forward. I did not notice any odor in the store that is not typical of hardware stores--that fertilizer/garden center smell is quite common.

Great store! Great staff! Nothing better than dealing with a locally owned retail store run by a…read morehometown family!!! A+++

Good selection and prices. It's like a grown man's candy store. I've always had friendly, very…read morehelpful service.

This is my local Ace Hardware and they are all the rage, imho! Whenever, I drop in, I'm greeted at…read morethe door by a team a friendly employees who want to help me find what I want and need and sometimes that's not easy to do. I LOVE hardware stores so what I want isn't always what I need and vice versa! These folks are patient and always willing to share a good laugh or story about whatever adventure I'm having with tools, paint, cleaners, sponges, or gadgets! I love this store so much that I gave up going to the big old Menards, Lowes, and even good old WalMart! This store is in my neighborhood so it suits me just fine to support a local business -- especially when they work hard to be friendly, helpful, polite, and responsive to whatever suggestions or requests I make. It's nice to go where people seem to care whether you spend our money or not! It's nice to go where people seem to enjoy coming to work -- even the young people seem happy whenever I'm in the store. The best part of all is nobody has ever harassed me about my little service dog! He's always on the job and nobody ever gives him or me a hard time. I appreciate that so much that I can hardly even express my gratitude! This store truly lives up to that old song that used to come on TV, "Ace is the place with the helpful Hardware folks!" Great job, Mequon!! Don't ever change!

great service , selection .....amd yeah good value, went in for grill , free delivery assembly and…read moregreat price

I am writing a happy review because my family enjoyed the recent children's workshop. We RSVP'd…read moreonline, check in was easy, all the supplies were packaged nicely, tables were set out with tools to make it easy. It was complimentary, but definitely got us through the door and purchasing more items.

The Grafton Home Depot is a great store with helpful staff, great stock, and amazing community…read moreevents. Today, they are cosponsors with my veteran group for a family holiday event -- Menorah building! There were children and families everywhere and fun was had by all! The Rabbi was running around giving out blessings, the Commander was passing out cookies, the veterans were snapping pictures, the Home Depot crew was handing out kits, the kids and families were banging hammers and laughing, and my poor service dog was trying to make sure I didn't pass out! It was a very successful event. Lots of kids. Lots of family. Lots of hammering and sharing. Good family fun. Thanks to community partners and old fashioned holiday spirit! For those who don't know the story of Hanukkah it is a story of miracles. In the true spirit of the story, miracles occurred today. Every time we thought we ran out of kits, a small stash would appear. And until the very end, every child was hammering and happily creating a Menorah. Children were able to even take the kits that were being tossed aside by children who wanted perfection (so they'd start over or abandon a less than perfect attempt). In the end, every child walked out smiling with a creation that they were happy to have. It was a sight to see! Nobody felt as if they didn't get what they came to get. Everyone was cooperating and taking what was available and creating a holiday miracle. I felt very happy to be a part of this day.

Picked up snowblower on wed am, Completed repars and tune…read moreup & machine delivered back to me thursday am in time to clear drive of overnite snow. Wow, that is GREAT Service. Thanks Egelhoff!

I've lived in this community for only three years but every time I needed service the resource was…read morethere. The knowledge base was there. I recommend this place. It's an established well respected service center for lawn, mowers, and tractor equipment.

Used 16" chainsaw one time after repair, it was pouring out white smoke just idling, made 5 cuts…read moreand saw turned off and the pull cord stop working, took it back to store and employee accused me of running the saw with the brake applied. I showed the employee how i made the 5 cuts with the brake not applied.

Great Prices, Great Selection and Great People. This place…read morehas a large selection of landscape supplies with plenty of stock on hand. Great knowledge from John the owner.