So many times an ad is sent out two weeks before it actually starts and this location doesn't have…read morethe item in stock at the time of it starting. When questioning why they say it hasn't come in hopefully it will be in in the next two weeks, that would be after the ad is over with. Your best bet is to shop at the Elliot's Elm Grove location they are certainly much more on the ball and are always prepared. Or maybe they just have a much better manager doing the ordering.

I have been going to Hahn's ever since they replaced the previous hardware store. They are…read moreknowledgeable, helpful and courteous whether I am buying a few screws or a new big ticket item.

Today I needed 4 drawer pulls and 12 matching knobs -- ideally in a bronze finish. BAM! Had them in…read morestock! I also wanted to get specifications on a complicated hardware device. Though these were not available, staff went online to find what I needed, called the supplier, then suggested I go to the supplier showroom to check them out. Competent, friendly service with excellent hardware options.

On our quest to find new switch plates and hardware for the kitchen, we stopped at this Neu's…read morelocation (there are two). It was "ok". There's a lot of selection here - a lot! The issue is that the space is small which makes it difficult to see everything as its all crammed in, floor to ceiling. The switch plates we had come to see were hung about 6' above the floor making it hard to see details. Honestly, it was just overwhelming and we soon gave up. Staff at this location was really helpful - we were greeted immediately and asked if they could help us find something. I appreciate that. Also, this gallery is connected to the main hardware store so you can get several errands done at once.

The service at Lisbon Ave. Ace Hardware is great! Staff are knowledgeable and helpful with…read moreeverything from finding replacement parts to lawn and garden. The staff customer service is a quality like no other, too. I like supporting local businesses throughout the city and will say that this location deserves all the support. From reputable knowledge to expert insight, Lisbon Ave Ace Hardware delivers value for your money along with value to the community and its customers time and time again. Their in store selection is quite vast and if they do not have something you need you can ask them for alternatives or solutions. All in all, great store.

This place is probably my favorite retail store of any type. It feels small but they always have…read morewhat I need. But more than that, the customer service is beyond five stars. The staff clearly enjoy being there - the banter back and forth among them always brightens my day. They are hilarious. And every time I have visited, there are one or more staff waiting right by the front door and they proactively ask how they can assist. Best example - I wanted to take advantage of a nice early November day to string Christmas lights today. The Christmas items were not yet on shelves, but the staff went into the storage and hauled out about a dozen large boxes and sorted through them to find exactly what I needed. This is the kind of hardware store that Andy Griffith would visit in Mayberry RFD.

Customer service is excellent! Very friendly and helpful…read moreStaff! Small place but alway have what I need! Highly recommend!!

A great local hardware store. I've gone in for advice about picture hanging, plant care, clogged…read moredrain repair, and more. They've always given me super helpful guidance and the right product for whatever problem I have. I like the variety of plants they have for purchase. Not a huge amount but a good amount for a store this size. Very friendly and thoughtful staff.

Since there seem to be some skewed reviews here .... My first experience with this company was…read moretoday. I needed parts for a medium sized building that had need for discontinued parts. The service detail and cost all lend themselves to my driving by many competitors to return again and again. It certainly appears that reasonable expectations are in order. I believe this out of the way stop has saved me hundreds of dollars and a dozen hours with less helpful more expensive competitors. It should also be noted that True Value Hardware on Washinton in Cedarburg made the referal to this business. To that young man I owe a debt of gratitude. There is always room for a first rate referal that solves a problem. You both have a slice that may have gone to bloated big box competitors due to your reasonably calculating the cost of a solution gone good. Thanks i look forward to seeing more of you in the future!

They installed a new shower for me. Everyone there is very nice and helpful!! Would definitely…read morerecommend!

This hardware store is a convenient place for eastsiders to pick up odds and ends. They often have…read moresales on things I buy, they have a great selection of things! Paint, cleaning products, llightbulbs, bird seed, key copies, even snow blowers. The employees are friendly and knowledgeable. You will always be greeted when you enter the store. They have a rewards program as well so you can earn discounts over time and get notified of sales. Check it out!

After a disastrous, month-long experience attempting to order a grill from Lowe's, we decided to…read moretry our luck with Ace. Ordering online was easy and they had exactly what we were looking for - a Weber grill with free assembly and delivery. We ordered on a Monday and delivery was expected that Wednesday - so FAST. Well, we received a call from them on Tuesday indicating that they've assembled the grill and would we like it early/that day! Yes, please! They were there within an hour or so and brought it to the patio. We should have just ordered from Ace in the first place! Lesson learned.

Our True Value got a new interior face lift, with a nice cash wrap. The layout of the store is more…read moreattractive, modern, and efficient. I got the same great service I've always received form this local gem. It's nice to have a hardware store right in town. I can't tell you how many times I've had to duck in here for nuts, bolts, screws, spare parts, spray paint, grill supplies, etc. I've always liked this store.

I love coming here! Every time I come in to the store the staff are super friendly and awesome!…read moreRecently they helped me finding a new toilet bowl handel quickly and directed me where to go in the store. There were multiple options for different types of toilets which was helpful and the price was great as well!